Installation Problems; Library And Drive Operational Problems - Quantum Scalar 218FC User Manual

Installation Problems

Usually, problems encountered during the installation of your Scalar Library are caused by improper
SCSI bus configuration, application software configuration errors or by an OS that has not been
correctly configured. If the application software that you are attempting to use is not communicating
with your library after installation, check the following:
SCSI IDs
Make sure that the IDs you selected for the library robotics and the two DLT tape drives are all
different.
SCSI Cabling
Verify that all SCSI cables located between the fibre channel interface subassembly and the drives
are securely connected at both ends.
Fibre Channel Cabling
Verify that the FC cabling is properly seated. Visually inspect the cable for any damage. The cable
is made of glass fibers and will break if bent at a sharp angle.
Compatibility
Ensure that your library and its tape drives are compatible with the Fibre Channel host bus adapter
card and application software you plan to use.
For a list of compatible Fibre Channel adapters and application
software, call the ADIC Technical Assistance Center at (800)
827-2822.
Fibre Channel Host Bus Adapter Card Installation
Verify that you have installed your FC adapter card correctly. Refer to the documentation that
came with your card for installation and troubleshooting instructions. Pay particular attention to
any steps describing the settings of various jumpers and/or switches on the card. Check that the
card is seated fully in your computers I/O connector.
Application Software Installation
Refer to the documentation included with your software for instructions on how to verify
installation.

Library and Drive Operational Problems

Most problems with the operation of your Scalar Library and/or DLT drives happen when the drives are
not cleaned regularly or when you use incorrect data cartridges. If you have been successfully operating
Note
Troubleshooting and Diagnostics 69