GE LOGIQ P9 Service Manual page 323

GEDRAFT
D 5604324, R
IRECTION EVISION
7-7-9 SSA key
Expiration of an SSA key
When you plug in an SSA key to the LOGIQ P9/P7 and enter the code to unlock it, a message should
display on the screen acknowledging the connection. If the message does not appear, the SSA key may
have expired.
To check whether the SSA key has expired, navigate to Service > Utilities > SSA License and check
the expiration status.
Figure 7-21 Example of an expired SSA key
Dual Class M SSA key support
The SSA service does not support two Class M SSA keys plugged into the LOGIQ P9/P7 at the same
time. The first key will validate. If a second key is plugged in, the SSA service will not validate the second
key. Apart from validation, plugging two SSA keys into the LOGIQ P9/P7 could cause additional
problems.
Abnormal shutdown
If an abnormal shutdown occurs, there is a chance that the SSA service could corrupt and not validate
the SSA key. In this occurs, see
SSA key battery
There is a battery inside the SSA key. If the SSA key is not periodically charged, the battery may die.
The battery life is approximately six months.
For more information, see
11 DRAFT (J
To restore an SSA key that is not validating: on page
SSA License on page
Chapter 7 - Diagnostics/Troubleshooting
24, 2019)
ANUARY
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LOGIQ P9/P7
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ERVICE ANUAL
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