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Agent Configuration
Use Agent Configuration to:
•
Edit and configure the following:
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-
-
-
-
-
•
Set the serial number in the agent
•
Enter the username and password for the proxy
•
Reset the edited unsaved value
•
Update contact details
The information on Agent Configuration is available to all service class licenses.
To access Agent Configuration, navigate to Utility > Service > Agent Configuration.
Figure 5-67 Agent Configuration
This table shows all the elements available on Agent Configuration with descriptions.
Table 5-44
Agent Configuration
Contact Details
Agent Status
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DRAFT (J
Enterprise host name in the agent
Enterprise port number in the agent
Proxy server in the agent
Proxy port in the agent
CRM number in the agent
Display name in the agent
Agent Configuration
Element
Phone number for the person at the customer site a GE remote service engineer
would contact. The phone number is entered during installation and reviewed at
every service call to make sure the information is correct.
Status for the agent. Valid values are:
• Running
• Not Running
Chapter 5 - Components and Functions (Theory)
24, 2019)
ANUARY
DESCRIPTION
LOGIQ P9/P7
S
M
ERVICE
ANUAL
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