Terastation Does Not Work Properly; Power Led Keeps Blinking - Buffalo TeraStation 5020 User Manual

Chapter 11 Drive Replacement and Troubleshooting

TeraStation Does Not Work Properly

If an error occurs that prevents the TeraStation from booting up properly, one or more of the following symptoms
may occur. In such a case, try the corresponding corrective action to recover from the error, described in each
section below. If the error is still not resolved, contact Buffalo technical support for assistance.
• The power LED keeps blinking instead of turning into a solid glow; follow the procedure at the
Blinking" section below.
• An "i" symbol is displayed with the TeraStation icon and the
and after at the

"Power LED Keeps Blinking"

• An "i" symbol is displayed with the TeraStation icon and "EM" is added to your TeraStation's hostname on NAS
Navigator2; follow the procedure at the
• With the exception of the TS51220RH TeraStation model, the LCD panel lights up in red with the
Firmware
message; follow the procedure at the
Power LED Keeps Blinking
While the TeraStation's power LED keeps blinking, you may see the
procedure below to recover from drive setup mode.
1
Press and hold down the power button for three seconds to turn off the TeraStation.
2
Turn the TeraStation back on while holding down the function button. You should hold down the function
button for at least 10 seconds after pressing the power button.
3
When the power LED changes from blinking to glowing, release the function button and open Settings from
NAS Navigator2.
4
Make sure that "Recover firmware" is selected from the drop-down list under "Action", then click Start Setup.
Note: There are two more options for "Action" other than "Recover firmware". The details for all options are
below:
• Use the drive's firmware: The TeraStation will boot using the firmware on the drive.
• Recover firmware: The TeraStation will be recovered using the firmware on the NAND flash.
• Format drive: The drive will be formatted.
5
The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
I61
section below.
"Booting the TeraStation in Emergency Mode"
"Booting the TeraStation in Emergency Mode"
I61
272
message appears as a notification; follow step 3
section below.
message. In such a case, follow the
"Power LED Keeps
Invalid
section below.