Buffalo TeraStation Pro II TS-HTGL/R5 User Manual
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Buffalo TeraStation Pro II TS-HTGL/R5 User Manual

Buffalo technology ts-htgl/r5 terastation pro ii user manual
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User Manual
TeraStation Pro II
TS-HTGL/R5
www.buffalotech.com
v1.7

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Summary of Contents for Buffalo TeraStation Pro II TS-HTGL/R5

  • Page 1 User Manual TeraStation Pro II TS-HTGL/R5 www.buffalotech.com v1.7...
  • Page 2 If you run into difficulties or need additional help, feel free to contact our technical support. Contact information for Buffalo Technology and our technical support is available on pages 76 and 77.

  • Page 3: Table Of Contents

    Table of Contents TeraStation Quick Setup..4 Installing Software...8 Accessing TeraStation Data from a PC..11 Accessing TeraStation Data from a Mac... 15 TeraStation Layout... 20 Advanced Settings..23 Network Settings..27 Hard Drive Settings..29 Adding Extra Hard Drives...

  • Page 4: Terastation Quick Setup

    TeraStation Quick Setup Begin setting up your TeraStation by plugging your. power cable and Ethernet cable into the back of the TeraStation as shown.
  • Page 5 Connect your cables Plug the other end of the Ethernet cable into a hub, router, or switch in your network. TeraStation Quick Setup Plug the power cord into a wall socket or surge protector. Plug type and socket will differ according to country of use.
  • Page 6 After your TeraStation has completed booting up, check the LINK/ACT LED on the front of the TeraStation. If it’s lit, then your TeraStation is connected properly, and you can go on to page 8. If it’s not lit, turn to page 7 for troubleshooting. TeraStation Quick Setup Press the power button on the front panel.
  • Page 7 •..the Ethernet cable is securely plugged in at both ends, and •..the Ethernet cable is not damaged. Verify this by trying a different Ethernet cable. If problems persist, you may contact Buffalo Technology’s technical support. See pages 66 and 67 for technical support contact information.

  • Page 8: Installing Software

    Installing Software Insert the TeraNavigator CD into your computer’s CD-ROM drive. On a PC, setup should automatically launch. If it does not, manually launch setup.exe by pressing Start and selecting the Run... option... When the Run dialog opens, type d:\setup.exe (where d is the drive letter of your CD-ROM drive).

  • Page 9: Teranavigator Setup

    TeraNavigator Setup Press the Begin Installation button to begin. If you’re installing on a PC, click on Connect this PC to TeraStation (the green, lower button). Mac users can skip this step.. Click Next to step through the installation.
  • Page 10 TeraNavigator Setup Continue.pressing.Next to step through the installation. When installation is complete, you may close the installation window.
  • Page 11 Using your TeraStation with a Windows PC Two new icons will be on your desktop: Shortcut for TS-TeraStation_ name and Buffalo NAS Navigator. Clicking Shortcut for TS-TeraStation_name takes you directly to the folders on your TeraStation. Share is the main folder that you can put files and folders in.

  • Page 12: Accessing Terastation Data From A Pc

    Accessing TeraStation Data from your PC To Access TeraStation Data from a PC: Your TeraStation uses “shares” (folders) to hold data. A share called “share” is already configured on your TeraStation, and you can create additional shares on page 41. To start using your TeraStation, you can either click on the Shortcut for TeraStation on your desktop, or you may just use drive T.in.
  • Page 13 Accessing TeraStation Data from your PC You can map additional driveletters to shares on your TeraStation. From the Start menu, select Run... Enter your TeraStation’s hostname (you can get it from the NAS Navigator utility) or IP address. Press.OK. Your TeraStation should open. “Share” is a data folder in your TeraStation by default.
  • Page 14 Accessing TeraStation Data from your PC From the Tools pull-down menu, select Map Network Drive. Choose a drive letter from the Drive:. pull down menu. To specify the folder to map, either find it with Browse.or.enter.\\TeraStation_ Name\share_name in the Folder: field, where TeraStation_Name is your TeraStation’s hostname and share_name is the name of a folder on your TeraStation.
  • Page 15 Using your TeraStation with a Mac After installing the TeraNavigator software, your Mac will have two new icons on the desktop. The Share folder is the main folder that you can put files and folders in...NAS Navigator is the TeraStation’s client utility. Clicking Share opens the main folder on your TeraStation.

  • Page 16: Accessing Terastation Data From A Mac

    You can manually add TeraStation Shares (folders) to your desktop by adding them to the Mac’s server list. Begin by clicking Go, and then choose Connect to Server. Accessing TeraStation Data from a Mac In the Server Address field, enter your TeraStation’s IP address in the form smb:// ipaddress (where “ipaddress”...
  • Page 17 Select Guest and click on Connect. Note: If you have configured share permissions on your TeraStation, select Registered User and enter your Registered User credentials. Select the volume that you want to mount, such as share.or.share-mac, from the list of folders on the TeraStation. The share will open.
  • Page 18 Accessing TeraStation Data from a Mac If you don’t know your TeraStation’s IP address, there are several.ways.to.get.it. One simple method is to use the NAS Navigator client utility (included on your CD) to find your TeraStation(s). Just click on the tab for your TeraStation and you’ll be able to read its IP address.
  • Page 19 TeraStation Expansion TeraStation Pro has two USB 2.0 ports on the rear. These ports can be used for adding external USB Hard Drives or UPS systems. TeraStation will share connected USB storage devices, allowing everyone on the network to use them. Up to two external USB hard drives may be added to TeraStation Pro.

  • Page 20: Terastation Layout

    TeraStation Layout Power Button – Press and release the Power Button to turn the TeraStation on. Hold it down for three seconds to turn the TeraStation off. Hard Drive Access – The Access LEDs will blink green when the associated hard drive is accessed. During startup, it’s normal for all the lights to blink.
  • Page 21 TeraStation Layout The Status LCD can be configured to display specific TeraStation information. Please see page 62 to configure the various display options. INIT Button – The INIT button restores your TeraStation to factory default settings. See page 62 for more information on using the INIT button.
  • Page 22 TeraStation Layout UPS interface – An Uninterruptable Power Supply can use this serial port to safely shut down your TeraStation in the event of a power failure. This interface is non-LPS. DP-1, DP-1P, DP-2, or DP-2P cables may be used to connect to the UPS. The TeraStation Pro also supports many USB Uninterruptable Power Supplies.

  • Page 23: Advanced Settings

    Advanced Settings The Configuration GUI The Configuration GUI may be accessed at any time by typing the IP address of your TeraStation into the URL bar of a browser running on a computer connected to the same network as the TeraStation. This works perfectly with OS X, Linux, and other non-Windows PCs.
  • Page 24 This login prompt will appear. Enter admin for the user name. Until you change it, the password for the admin account will be password. Press the OK button when finished. that the TeraStation’s IP Address is in the same range as that of your PC. Note: Pages 67 and 68 describe how to configure the TeraStation with a Static IP Address.
  • Page 25 Advanced Settings Welcome to the configuration GUI for the TeraStation! Bookmark this page in your browser so it can be easily accessed for future configuration changes. If the TeraStation’s IP Address changes, you will need to recreate the link. You can also get here by typing http://TeraStation_Name.into.a. Web browser, where TeraStation_Name is the name of your TeraStation.
  • Page 26 Advanced Settings Basic You may modify your TeraStation’s hostname and description under Hostname Setup... A friendly, easy-to-remember name (e.g. “TeraStation”) is recommended. Make sure that the date and time are correct in.Date and Time Setup. To synchronize time settings with those in your computer, press Use Local Time.
  • Page 27 Advanced Settings Network (IP Address Properties) In most networks, TeraStation will get its IP Address automatically from a DHCP server. You may disable DHCP here. If DHCP is disabled and an IP Address is not set manually, it will default to 1.1.11.10. The TeraStation’s IP Address, Subnet Mask, Default Gateway Address, and DNS Server address.
  • Page 28 Network (Workgroup/Domain) Domain & Active Directory Authentication integrates the TeraStation Pro with Windows Domain and Active Directory Servers. The TeraStation Pro participates as a member device in the Domain and Active Directory networks, allowing the TeraStation to use Users and Groups that reside on the Domain or Active Directory System and update them automatically.
  • Page 29 Advanced Settings Disk Management (Drive Properties) This page shows the current properties of your hard drives and RAID Arrays. To change these settings, click on RAID Setup.at.left.
  • Page 30 - Combines RAID 1 and RAID 0 for a fast, secure array. Half of the TeraStation’s total capacity is used for redundant information. Buffalo Technology recommends RAID  for its excellent balance of efficiency and security. Note on RAID Arrays...
  • Page 31 Advanced Settings Disk Management (RAID Setup) This page shows your current RAID arrays. You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Configuration... The RAID Scanning Settings set a specific time for the TeraStation to scan and inspect its RAID arrays.
  • Page 32 Advanced Settings Disk Management (RAID Configuration) A configured RAID array may be deleted by pushing the Delete RAID Array button. This will free up all hard drives listed under Disk Structure. You will need to enter a confirmation number from the screen before the RAID array will be deleted.
  • Page 33 Advanced Settings To configure an unconfigured array, begin by double clicking on the array you want to configure, e.g. “RAID Array 1”. Choose your RAID mode under RAID Settings and put checks next to the hard disks you want included in the array under Disk Structure.
  • Page 34 Advanced Settings Disk Management (Disk Check) When RAID Configuration is done, a disk check will run automatically. This may take several hours to complete. Performance of the TeraStation will be slower than normal while the disk check is running.
  • Page 35 Advanced Settings Disk Management (RAID Configuration) You’ll see this screen when your new RAID Array is completely configured. Click on Shared Folders and turn to page 41 to begin setting up shares on your.TeraStation.
  • Page 36 Advanced Settings Disk Management (USB Settings) If you’ve plugged an external USB hard drive into one of the USB ports on your TeraStation, you may set it up from this page. Click on its name under USB Disk Setup to begin.
  • Page 37 Advanced Settings Disk Management (USB hard drive setup) From here you can see your USB hard drive’s setup information. If the hard drive’s information isn’t displayed properly, try restarting your USB hard drive and then restarting your TeraStation. Some USB hard drives must be reformatted from within TeraStation before they can be assigned shares.
  • Page 38 Advanced Settings Disk Management (Disk Check) To initiate a comprehensive disk check on a hard drive or array of drives, select the hard drive or array that you want to check from the Target dropbox and click the Start Disk Check button. Performance will be slower while the disk check is running.
  • Page 39 Advanced Settings Disk Management (Disk Format) To format a hard drive or array, select it from the Target Disk drop box. Choose the file system desired from the File System dropbox (internal drives can only be formatted with XFS). Note that FAT32 has a 2 gigabyte single file size limit.

  • Page 40: Shared Folders

    Advanced Settings Shared Folders To add new shares to your TeraStation, select Shared Folders from the left side menu, and then click the Add button. To delete a share or shares, check the checkbox next to the shares you’d like to delete, and press the Delete button.

  • Page 41: Shared Folders

    Add a new Shared Folder Remote Backup Password will set a password on this share for other TeraStations who want to use it as a remote backup target. This password will not affect users attempting to access the share; it only pertains to remote TeraStations trying to access this share for backup tasks. Advanced Settings To add a new shared folder, enter a name for it in the Shared Folder Name box and choose the Volume.it.
  • Page 42 Advanced Settings Shared Folders (Access restrictions) To.use.Access Restrictions for a share, select Enable... Highlight groups or users in the All Groups/ Users column and use the left-pointing arrow buttons (located just to the left of each box) to move individual groups or users from the All Groups/Users column to the Read Only box (if you want to give them read access only) or all the way to the Writable box, if you want to give...
  • Page 43 Advanced Settings Shared Folders (Service Setup) To allow FTP Access to TeraStation, choose Enable. for. FTP Server. To enable legacy AppleTalk support, choose Enable.for.AppleTalk Protocol. FTP access will not be available if AD is in use. FTP Server Info: Enabling the FTP Server will allow users to connect to shares via FTP protocol. Their username and password is used for their login credentials, and they will only have access to shares that have read-only or writeable access to on the TeraStation.
  • Page 44 Advanced Settings Shared Folders (DFS Setup) To allow Distributed File System (DFS) technologies for Windows Server 2003 R2, select Enable and click the Apply button.

  • Page 45: Groups

    Group Management Add a name and a description to the Add New Group fields. Put checks next to each Member User. that you want to be part of the group. Click Apply. when your group is set up the way you want it. Active Directory and Domain Groups are not shown here but are available under Share Management.

  • Page 46: Users

    User Management The Add New User dialog will appear. Enter a User Name, Password, and User Description. for. the new user and click the Apply button. If a user will be accessing the TeraStation from a Windows 95/98 computer, their password should be 15 characters or less.
  • Page 47 User Management (changing passwords) Enter the desired new password in both boxes and click Apply. Advanced Settings To change an account’s password, click on the name of the account under User Settings. Note: if a user name and password are used to log into a user’s windows computer or domain, the same user name and password should be used when creating the user’s account on the TeraStation, or...

  • Page 48: Troubleshooting Multiple Shares

    Troubleshooting Multiple Shares The error occurs when connecting to at least one secure, restricted share. Due to a constraint in Microsoft Windows, only one set of login credentials can access or map drive letters for a network resource such as the TeraStation. As such, only one username and password can be used while mapping drives to a PC.
  • Page 49 Mapping Multiple Shares If only unrestricted shares are being mapped, then it’s not necessary to set a username and password for shares. Multiple mapped drives to unrestricted shares can exist without a username or password as long as no restricted, secure shares are mapped. If an unrestricted share and a restricted share are being mapper or accessed, use the restricted username and password for the unrestricted share login by using the Connect using a different user name option.
  • Page 50 Advanced Settings Disk Backup To create a backup job, click on a Job Number.. . The Edit Backup Job dialog will appear.

  • Page 51: Backups

    Advanced Settings Disk Backup (Edit Backup Job) A.Backup Job can run regularly on a daily or weekly schedule, or immediately by appropriate choices in the Backup Job Schedule field. Date and Time. for. the backup may be entered, and Encryption and Compression enabled or disabled.
  • Page 52 Advanced Settings Disk Backup (TeraStation List) The TeraStation list shows other TeraStations in your network that you can configure network backups to. Press.Refresh to get a list of TeraStations on your network.
  • Page 53 Advanced Settings Disk Backup (Add TeraStation) To add a remote TeraStation to your network, enter its numerical IP Address in the Remote TeraStation IP Address field and click the Add to List button. For remote TeraStation backups, make sure both firewalls are configured to allow traffic in and out of their networks. Note: Disk Backups between two TeraStations use port 8873 for encrypted backups and port 873 for backups with no encryption.

  • Page 54: Maintenance Settings

    Maintenance (Notification) * SMTP server must be an open type server. Currently, there’s no provision for entering a username or password. Advanced Settings If your TeraStation is remotely managed, you may choose to receive nightly status reports and be notified of any disk events by email. To set this up, enable Mail Notification and enter the IP Address of your SMTP server* in the SMTP Server Address field.

  • Page 55: Ups Settings

    Consult your Uninterruptable Power Supply’s documentation for further information about setting up your UPS system. Buffalo Technology recommends the use of APC SmartUPS Serial Uninterruptable Power Supplies. Other UPSs may use different pin configurations. Compatibility cannot be guaranteed with other UPSs. See page 56 for more on the TeraStation’s UPS...
  • Page 56 Advanced Settings Maintenance (UPS Settings) This is TeraStation’s serial port pin assignment for serial UPS products.
  • Page 57 Advanced Settings Maintenance (Alert Settings) Alerts can be configured on the TeraStation to make audible noises when a problem is detected. Along with the audible noise, alert emails will be sent out if Mail Notification was properly configured. Please select the features you would like to receive an audible sound alert from and then press the Apply button.
  • Page 58 Advanced Settings Maintenance (Status LCD) The Status LCD Setup allows configuration for the LCD display on the front of TeraStation. Please select the type of information that the front panel should display from the LCD Display Items.. . Automatically Switch LCD Items tells the TeraStation to cycle through the selected display items every 10 seconds.
  • Page 59 Advanced Settings Maintenance (Syslog Transfer) Check Enable to allow system logs to be transferred. Press Apply once all of the settings have been configured.
  • Page 60 Advanced Settings Maintenance (Shutdown) From the Shutdown page, press Apply to shutdown TeraStation. This has the same function as holding down the power button on the front of TeraStation, but may be done remotely. Turning on the TeraStation after a shutdown requires a physical button push on the front of TeraStation.
  • Page 61 Advanced Settings Maintenance (Initialization) Initialization is a reset procedure that restores all settings back to the default, out of box, configuration. All configuration, users, groups, and backup jobs are lost, but actual data and shares on the hard are NOT lost. If you want all data to be erased, reformat the drive.

  • Page 62: System Information

    System Status (System Information) This page shows you the System Information for your TeraStation. Firmware updates are occasionally available from www.buffalotech.com for the TeraStation Pro. These must be executed from a Windows PC on the same network. Your router, switch, or hub should pass through ports 8873 and 22939 for this to work (most do).
  • Page 63 Advanced Settings System Status (USB Details) This page shows you details on USB hard drives and UPSs plugged into your TeraStation.
  • Page 64 Advanced Settings System Status (Drive Properties) This page shows you the properties of all hard drives and RAID arrays in and attached to your TeraStation.
  • Page 65 Advanced Settings System Status (Network Information) This page shows you the System Information for your network connection.

  • Page 66: System Status

    System Status Log Information This page lets you save or display system log information. Choose the log you want from the Log Type dropdown and click Save. The dialog will let you save or display (“Open”) the logfile.

  • Page 67: Client Utility

    TeraStation Client Utility This is the TeraStation Client Utility. Installed on your PC, it allows you to access each of the TeraStations on your network. Click Refresh List to get tabs for each of your TeraStations. Each tab shows the Host Name, Workgroup, IP Address, and Subnet Mask of the associated TeraStation, as well as the version of firmware it’s running.
  • Page 68 TeraStation Client Utility IP Address Setup Here, you may enter your IP Address and Subnet Mask manually, or enable your TeraStation to acquire them automatically from a DHCP server. You’ll need the administrator password to use this screen. Press OK when you’re done.

  • Page 69: Troubleshooting

    Troubleshooting If TeraStation encounters a disk error, it will be reported in the TeraStation status on the top of any of the Web-Based configuration screens. Run a Disk Scan in the event of this error. If that does not resolve the problem, a format is recommended. Formatting the drive will delete all of the data on it, so back up any data you can before formatting.
  • Page 70 DIAG LCD Codes: Error Code Description MPU error: Main MPU is not responding. Error on DRAM DATA LIN Error on DRAM ADDRESS LINE Error on RTC CHIP Failed to load kernel (FLASH error) UPS AC LINE FAIL Error FAN Error: Fan rotation speed is low or fan is stopped. Cooling Error: Cooling by fan cannot catch up.

  • Page 71: Replacing A Hard Drive

    Replacing a Hard Drive Turn the key counter-clockwise to open drive door. Squeeze the tabs gently and swing the tray latch upward. The hard drive tray will now slide out.
  • Page 72 Lower the drive carefully to the work surface. Gently push down on the two tabs to release the plug.
  • Page 73 Pull the plug straight out to remove the drive. To remove the hard drive from its cage, set the assembly on a soft surface and remove these four screws.
  • Page 74 Install a new hard drive by doing the same steps in reverse order: Begin by screwing the new hard drive into the cage. Plug the power/data connector into the hard drive. Slide the hard drive cage back into the TeraStation. Press the latch down to lock the hard drive cage in place.

  • Page 75: Technical Specifications

    LAN Standards: Transmission Types: Access Media: Media Interface: USB Standard: USB Connector: Data Transmission Speed: UPS: Power Consumption: Dimensions: Weight: Operating Environment: Technical Specifications IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T 1000Mbps/100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T Manchester Coding CSMA/CD RJ-45 USB 2.0 Hi-Speed (HS) Full-Speed (FS) Low-Speed (LS)

  • Page 76: Technical Support

    Contact Information (North America) Buffalo Technology USA Inc. 4030 West Braker Lane, Suite 120 Austin, TX 78759-5319 GENERAL INQUIRIES Monday through Friday 8:30am-5:30pm CST Direct: 512-794-8533 | Toll-free: 800-456-9799 | Fax: 512-794-8520 | Email: sales@ buffalotech.com TECHNICAL SUPPORT North American Technical Support by phone is available 24 hours a day, 7 days a week. (USA and Canada).
  • Page 77 Contact Information (Europe) Buffalo Technology UK Ltd. 176 Buckingham Avenue, Slough, Berkshire, SL1 4RD United Kingdom GENERAL INQUIRIES Email: sales@buffalo-technology.com TECHNICAL SUPPORT Phone (UK only): 08712 50 12 60* Phone: +353 61 70 80 50 Email: helpdesk@buffalo-technology.ie *Calls cost 8.5p per minute...

  • Page 78: Gpl Information

    Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft or money order for $20 (USD) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD preparation. The CD-R should have the name of the product and revision number clearly written on the actual CD-R (not on the insert).
  • Page 79 Within the envelope containing the self addressed padded CD shipping envelope, please include a bank draft or money order for €20 (Euro) (Made out to: Buffalo Technology) to cover our handling fee, postage and CD preparation. The CD-R should have the name of the product and revision number clearly written on the actual CD-R (not on the insert).

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