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Chapter 6 Cloud Services and Remote Access
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The following screen is available to configure file filtering by extensions. Configure the desired filtering
settings and click Next.
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Confirm that all settings are properly configured and click OK.
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The process is complete once you close the confirmation window that appears.
Notes:
• Files whose filename contains the symbols " # % & * / : > < ? \ } { ~ may fail to be synchronized. This symbol
limitation is based on "Normalization Form Canonical Composition (NFC)". If synchronization fails, check whether
these symbols are not included in the filename.
If you copy files that contain these symbols to a TeraStation folder from macOS, the filenames may be converted
to different ones that don't contain these symbols.
• Depending on your network environment, you may fail to download larger files. To prevent this issue, divide a
larger file into smaller files or compress the files to a smaller size before uploading them to OneDrive.
• When files are uploaded from the TeraStation folder using OneDrive Sync and then downloaded onto a computer
from OneDrive, time stamps for files may be changed to the download date.
• If there are nine or more jobs created, the TeraStation will re-arrange the number of concurrently-running jobs to
reduce the load when synchronizing files.
• Do not copy 100,000 or more files to the TeraStation folder at once. If you do and synchronization fails, try again
with fewer files.
• If a file's size is zero bytes, a sync error occurs and the file will not be synchronized. The
as a notification.
• If unexpected behaviors occur during file sync, such as some files not being synced, click Reset on the job list
window. This will resync all files on the TeraStation and/or OneDrive the next time the sync process runs. The
existing files will be overwritten, and files that will be resynced will vary depending on the sync action settings.
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message will appear
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