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Updating your Extio 3 firmware
The Matrox Extio 3 Firmware enables you to update the firmware of your Matrox Extio 3 products.
Note:
your Extio 3 product, you must update the firmware version installed on your devices to
use the version of your deployed release. All Extio 3 devices must use the same version of
the firmware package.
Before you update your firmware
Before you update the firmware on your Extio 3 devices, read the following guidelines:
Make sure you have at least 1 GB of free disk space available.
To avoid possible problems with your Extio 3 devices, we recommend running only one
instance of the Extio 3 firmware updater on your network at a time.
Make sure you're running the latest version of the Matrox Extio 3 Firmware Updater.
Make sure Microsoft .NET Framework version 4.8 is installed on your system.
Make sure you have a DHCP (Dynamic Host Configuration Protocol) server on your
network. The firmware updater requires constant IP addresses to update the devices
properly. As the firmware updater requires a device to reboot multiple times, make sure
your DHCP server maintains the IP address of a device when it reappears on the
network. Otherwise, we recommend assigning fixed IP addresses to your devices.
Close any programs that may be running (such as Extio Central Manager).
If your system doesn't have access to a DNS server, configure your system to use a fixed
IP address (such as local host - 127.0.0.1) as its DNS server. Otherwise, the firmware
update process may take a long time to complete.
Obtaining the Matrox Extio 3 firmware updater package
Matrox makes the latest Extio 3 firmware updater package available on the Matrox web site
(www.matrox.com/extio3/software).
Your Matrox Extio 3 product may ship with an older firmware version. Before using
Matrox Extio 3 Series – User Guide 47
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