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Matrox Veos User Manual

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ENGLISH
Matrox Veos
User Guide
20073-301-0105
2008.08.08

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Summary of Contents for Matrox Veos

  • Page 1 ENGLISH Matrox Veos User Guide 20073-301-0105 2008.08.08...

  • Page 2: Hardware Supplied

    Display, and Repeater units–that work together to extend your graphics data over 100 meters per unit. Providing high image quality, multiple channels of content, and multi-display support at great distances, your Matrox Veos product is designed to meet the needs of the digital signage market. Hardware supplied...

  • Page 3: Additional Hardware Required

    Repeater unit Matrox Veos Repeater Unit Additional hardware required To connect your Matrox Veos product, you also need the following hardware: Supported coaxial cables RS-232 serial cables (only if connecting RS-232 monitors) Repeater unit – PoE (Power Over Ethernet) power supply unit and twisted pair cables...

  • Page 4: Connection Setup

    Connection setup This section describes how to connect your Matrox Veos product. Your Veos product consists of 3 components that work together to extend your graphics data over 100 meters per unit: Master unit (required) – connects to your computer.
  • Page 5 Input connector Power/USB cable (Serial DB-9 * Depending on your graphics hardware, you need to attach either the Matrox HD15-to-HD15 cable or the Matrox DVI-to-DVI cable to the input connector on your Master unit. Step-by-step connection setup – Master unit...
  • Page 6 Plug the USB connector into a USB port on your computer. Note: For your Master unit to work properly, both the power supply connector and USB connector of the Power/USB Power supply connector cable must be plugged in at the same time. Matrox Veos – User Guide...
  • Page 7 Display unit. Note: To get the most out of your Matrox product, we recommend you use identical monitors (that is, monitors that support the same settings such as display resolution, refresh rate, and aspect ratio). For information on the settings your monitor supports, see your monitor documentation.
  • Page 8 ( ) on your Display cable unit. To connect your Display unit to another Veos unit (Display or Repeater), connect a Output coaxial second coaxial cable to the output coaxial cable connector ( ) on your Display unit.
  • Page 9 If the content channel lights are green, your Content Display unit is properly connected. channel lights If the content channel lights are red, make sure the coaxial cables are properly connected and that all connectors are properly fastened. Matrox Veos – User Guide...
  • Page 10 Input jack cables (RJ-45) (RJ-45) Step-by-step connection setup – Repeater unit Connect the coaxial cable Connect the input coaxial cable to the input coaxial connector ( ) on your Repeater unit. Input coaxial cable 10 Matrox Veos – User Guide...
  • Page 11 Indicator light fastened. For more information, “Description of indicator lights”, page Your Matrox product is now connected. Restart your computer and install your Matrox software (see “Software setup”, page 13). Matrox Veos – User Guide 11...
  • Page 12 Unit is powered. Unit isn’t powered. detected. After restarting your computer, the indicator lights on your Veos units should all be green. If the indicator lights on your Veos units aren’t green, see “Troubleshooting”, page 12 Matrox Veos – User Guide...

  • Page 13: Software Setup

    Software setup Note: This guide has references that are specific to the Matrox installation CD-ROM. If a CD- ROM wasn’t provided with your Matrox product, contact your Matrox representative. This section describes how to install Matrox software for Windows 2000, Windows XP, Windows XP Professional x64, and Windows Vista.

  • Page 14: Troubleshooting

    Troubleshooting This section addresses possible problems that could prevent you from using your Matrox product. Problem Computer doesn’t display information after Matrox product is connected Cause Your Matrox product may not be properly connected. Solution Make sure your Matrox product is properly connected and that all connectors are properly fastened.
  • Page 15 Cause The segment length of your coaxial cable may be too long. Solution Make sure the segment length of your coaxial cable is supported by your Matrox product. For more information, see “Product information”, page Solution To add more distance, connect one or more Repeater units to your setup. For more information, contact your Matrox representative.
  • Page 16 You may be using different types of monitors. Solution To get the most out of your Matrox Veos product, we recommend you use identical monitors (that is, monitors that support the same settings such as display resolution, refresh rate, and aspect ratio). For more information on the settings your monitor supports, see your monitor documentation.
  • Page 17 You may be using different types of monitors. Solution To get the most out of your Matrox Veos product, we recommend you use identical monitors (that is, monitors that support the same settings such as display resolution, refresh rate, and aspect ratio). For more information on the settings your monitor supports, see your monitor documentation.
  • Page 18 Cause An unsupported display mode may have been selected. Solution If one of your displays is usable, use Matrox PowerDesk to change your display mode. For more information, see Matrox PowerDesk help. Solution If all your displays are unusable, change your display resolution in Windows.
  • Page 19 Matrox product isn’t automatically detected Cause Your Matrox product may not be properly connected. Solution Make sure your Matrox product is properly connected and that all connectors are properly fastened. For more information, see “Connection setup”, page Cause Your Matrox product may not support the selected display mode.
  • Page 20 Enable one or more of the following features: Open program windows Center dialog boxes and message boxes Choose where you want the program window or dialog box to appear. For more information, see Matrox PowerDesk help. 20 Matrox Veos – User Guide...

  • Page 21: Product Information

    Class A: FCC, CE, ACMA, VCCI * For a list of supported cables, contact your Matrox representative. † Listed are the manufacturer’s default settings. Additional display resolutions are available through Matrox PowerDesk software. For more informaion, see Matrox PowerDesk help.
  • Page 22 While using some graphics hardware and software, certain limitations may apply. For more information on the capabilities of your graphics hardware, see its documentation. Some older monitor models may not be supported by your Matrox Veos product. For more information, contact your Matrox representative.

  • Page 23: Customer Support

    Customer support Matrox Web Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics.

  • Page 24: Where To Get Information

    Windows, this part of the step may not be necessary.) Windows Vista – Click Start Settings Control Panel System and Maintenance (double-click*). (* Depending on your configuration of Windows, this part System of the step may not be necessary.) 24 Matrox Veos – User Guide...
  • Page 25 (3) years from the date of purchase. This warranty applies only to the original end- user purchaser and is non-transferable. Conditions and limitations of Matrox’s warranty are stated below. 2. Matrox’s limited warranty covers only those defects which arise as a result of normal use of the hardware and does not apply to any: a.
  • Page 26 3. If you are still experiencing difficulties, please contact your dealer where you purchased your Matrox product. 4. If you must return a Matrox product, leave the configuration as it was when you were using it, and leave all identification stickers on the product. Pack the product in its original box and return to your Matrox dealer where the product was purchased, together with your proof of purchase.

  • Page 27: Software License Agreement

    • Making telecommunication data transmissions of the Software. Matrox reserves the right to terminate this license if there is a violation of its term or default by the Original Purchaser. Upon termination, for any reason, all copies of the Software must be immediately returned to Matrox, and the Original Purchaser shall be liable to Matrox for any and all damages suffered as a result of the violation or default.
  • Page 28 Repeater unit HD-15 RJ-45 RS-232 Power supply Veos units Indicator light Display Content channel Power over ethernet Master Customer support Power/USB cable Repeater PowerDesk – Product information Display Settings Warning – Warranty Web, Matrox 28 Matrox Veos – User Guide...
  • Page 29 Thank you for choosing Matrox Please register online (http://www.matrox.com/graphics/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events.
  • Page 30 FCC Compliance Statement Compliance Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 31 (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/weee) per le informazioni di riciclaggio. FranceAvertissement sur l’épilepsie À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à...
  • Page 32 Si vous-même ou un membre de votre famille avez déjà présenté des symptômes liés à l’épilepsie (crise ou perte de conscience) en présence de stimulations lumineuses, veuillez consulter votre médecin avant toute utilisation. Nous conseillons aux parents d’être attentifs à leurs enfants lorsqu’ils jouent avec des jeux vidéo. Si vous-même ou votre enfant présentez un des symptômes suivants: vertige, trouble de la vision, contraction des yeux ou des muscles, perte de conscience, trouble de l’orientation, mouvement involontaire ou convulsion, veuillez immédiatement cesser de jouer et consultez un médecin.
  • Page 33 Copyright © 2008 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 34 However, no responsibility is assumed by Matrox Graphics Inc. for its use; nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of Matrox Graphics Inc.
  • Page 35 Matrox Graphics Inc. 1055 Saint Regis Boulevard Web site: www.matrox.com/graphics Dorval, Quebec, Canada H9P 2T4 Technical support: North America: 1-800-361-1408 www.matrox.com/graphics/support International: (514) 822-6000 To locate the sales office nearest you, visit Email: graphics@matrox.com www.matrox.com/graphics/contact...

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