Matrox Extio 3 Series User Manual
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Matrox Extio 3 Series User Manual

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Matrox
N3408 Transmitter card • N3408 Transmitter unit
N3208 Transmitter card • N3208 Transmitter unit
www.matrox.com/video
®
Extio
ENGLISH
™
3 Series
• N3408 Receiver unit
• N3208 Receiver unit
User Guide
20266-301-0315
2021.04.20

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Summary of Contents for Matrox Extio 3 Series

  • Page 1 ENGLISH ® ™ Matrox Extio 3 Series N3408 Transmitter card • N3408 Transmitter unit • N3408 Receiver unit N3208 Transmitter card • N3208 Transmitter unit • N3208 Receiver unit User Guide 20266-301-0315 2021.04.20 www.matrox.com/video...

  • Page 2: Table Of Contents

    Set the required receiver and transmitter settings ................21 Troubleshoot ............................22 Change the VPN configuration ......................22 Make adjustments when necessary .......................22 File structure and syntax for Swanctl.json ....................23 File structure for the VPN configuration file (strongswan.zip) ............23 Matrox Extio 3 Series – User Guide...
  • Page 3 Updating your Extio 3 firmware ................44 Before you update your firmware ......................44 Obtaining the Matrox Extio 3 firmware updater package ..............44 Updating your Matrox Extio 3 firmware (networked mode) .............45 Updating your Matrox Extio 3 firmware (VPN mode) ..............47 Updating your Matrox Extio 3 firmware (point-to-point mode) ............47...
  • Page 4 Installing Matrox Extio Central Manager software ................63 Accessing the OSD (On-Screen Display) ....................64 Using the OSD (On-Screen Display) ....................64 Sources ..............................66 Receiver information ..........................67 VPN information ...........................68 Aggregator mode in VPN ........................69 Setting up point-to-point mode ................70 Before you begin ............................70 Accessing the OSD (On-Screen Display) ....................71...
  • Page 5 The “connections” section ........................99 The “secrets” sections ..........................102 Customer support ....................103 Matrox web ............................103 Technical support ..........................103 View your warranty information ......................103 View the third party software notices ....................103 Register your Matrox product ......................104 Matrox Extio 3 Series – User Guide...

  • Page 6: Matrox Safety Information

    Always turn off your computer, unplug it, and then wait for it to cool before removing the cover of your computer to touch any of its internal parts or to install your Matrox card. Allow hot surfaces to cool before touching your Matrox unit.

  • Page 7: If A Power Supply (Internal Or External) Was Included With Your Product

    Only use power supplies originally supplied with the product or use a replacement that’s  approved by Matrox. Don’t use the power supply if it appears to be defective or has a damaged chassis. Any AC-powered product must be connected to a grounded outlet installed by a licensed ...

  • Page 8: Repair

    Don’t attempt to open or repair a power supply unit (if one was supplied).   Don’t attempt to open or repair your Matrox product. If there’s a fault with your Matrox product, review your Matrox warranty for more  information. Matrox Extio 3 Series – User Guide...

  • Page 9: Overview

    “Installing Matrox Extio Central Manager software”, page * The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more information, contact your Matrox representative. Matrox Extio 3 Series – User Guide...

  • Page 10: Hardware Required (Sold Separately)

    Matrox secure cable solution Matrox rack mount kit Matrox makes available a rack mount kit to mount your Extio devices. To purchase a Matrox rack mount kit, contact your Matrox representative. * Shielded DisplayPort™ 1.2 cable is required for 4K60 resolutions.

  • Page 11: More Information

    For information on how to use and configure Extio Central Manager software, see the Matrox Extio Central Manager User Guide. Be sure to check for any last-minute release notes included with your product. Also, check the Matrox web site (www.matrox.com/video) for the latest Matrox software, technical support, and product information.

  • Page 12: Getting Started

    Manager software”, page Configure your Extio devices through Extio Central Manager software – For more information on using Extio Central Manager software, see the Matrox Extio Central Manager User Guide. Log into your receiver and switch to different transmitters (OSD) –...

  • Page 13: Virtual Private Network (Vpn) Mode

    For more Transmitter discovery information on using the Extio Central Manager software, see the Matrox Extio Central Manager User Guide. Log into your receiver and switch to different transmitters (OSD) – see “Using the OSD (On-Screen Display)”, page...

  • Page 14: Link Redundancy

    Private wide-area-networks (WAN) A private wide-area-network (WAN) is defined by Matrox as a connection between the user and host system operating on a virtual private network (VPN) network, and not over a public network. You can operate Extio 3 IP KVM extenders over a private WAN using Extio 3 firmware version 3.01.50 and higher.

  • Page 15: Private Wan Setup

    1920 x 1200 @ 60 Hz 16.5 Typical 33.1 3840 x 2160 @ 30 Hz Typical 3840 x 2160 @ 60 Hz Typical * Note: This is for a single video stream including audio and USB HID. Matrox Extio 3 Series – User Guide 15...

  • Page 16: Private Wan Configuration

    This only needs to be done if your setup does not support Multicast packets (for example, GRE tunnels).    Power recovery policy Always start Transmitter Settings More options This will allow the remote units to power up and return to a usable state. 16 Matrox Extio 3 Series – User Guide...

  • Page 17: Vpn Configuration

    Generate the VPN configuration file (network administrator) Matrox Extio 3 uses Strongswan 5.8.4 IPsec VPN in tunnel mode. The network administrator must do the following: Generate a swanctl file for Strongswan 5.8.4. in the JSON format (2.1) and name it .

  • Page 18: Import The Vpn Configuration File And Connect To Vpn (Remote User)

    A new screen appears showing the details of the VPN (for example, : Not configured; : Disconnected) and the Configuration Connection option to import the file. Import file from USB Strongswan.zip 18 Matrox Extio 3 Series – User Guide...
  • Page 19 “Configuration successfully imported from mass storage. VPN configuration successfully applied on the device.”. Click on the confirmation screen. The buttons are Close Get logs VPN connect enabled at the bottom of the screen. Matrox Extio 3 Series – User Guide 19...
  • Page 20 Advanced VPN set up you need to contact your network administrator who will proceed to the next step of the configuration, which is detecting and configuring the devices from the Extio Central Manager software. 20 Matrox Extio 3 Series – User Guide...

  • Page 21: Configure The Units (Network Administrator)

    The following settings need to be done on the receiver and transmitter units. On the receiver:  Fast switch should be enabled (in Extio Central Manager   Connection broker corresponding row/column of the transmitter/receiver  Matrox Extio 3 Series – User Guide 21...

  • Page 22: Troubleshoot

    You must reboot the device for the change to become effective. Using the displayed in the OSD  tab, the device local address can Physical address (MAC) Receiver be changed from the router. 22 Matrox Extio 3 Series – User Guide...

  • Page 23: File Structure And Syntax For Swanctl.json

    --> Optional, copied recursively to /etc/swanctl/private strongswan.zip/pubkey/ --> Optional, copied recursively to /etc/swanctl/pubkeys strongswan.zip/pkcs12/ --> Optional, copied recursively to /etc/swanctl/pkcs12 The zip file can also have the following structure: strongswan.zip/<folder>/swanctl.json strongswan.zip/<folder>/... Matrox Extio 3 Series – User Guide 23...
  • Page 24 (i.e. PKCS#12 generated by "openssl pkcs12 -twopass" are not supported). Certificates in the X.509 format and private keys format must all be PEM or DER encoded. Supported private key formats are RSA, ECDSA, and PKCS#8. 24 Matrox Extio 3 Series – User Guide...

  • Page 25: Installing Your Extio 3 Transmitter Card

    Installing your Extio 3 transmitter card This section describes how to install your Matrox Extio 3 transmitter card. If your Matrox card is already installed in your system, skip to “Connecting your Extio 3 devices”, page 28. For information specific to your system, like how to remove its cover, see your system manual.

  • Page 26: Step-By-Step Installation

    Secure the bracket of your Matrox card to the frame of your system. Your Matrox card is now installed. If you’re installing more than one card, see “Installing multiple cards”, page 27. Before restarting your system, connect your devices (see the “Connection setup”...

  • Page 27: Installing Multiple Cards

    To avoid damaging your cards, always insert your card as straight as possible into the slot. Don’t rock the card from side to side. If you meet resistance, don’t force the card into the slot. Matrox Extio 3 Series – User Guide 27...

  • Page 28: Connecting Your Extio 3 Devices

    This section describes the connectors available on your Matrox Extio 3 devices. Before you begin To avoid possible problems that could damage your monitors or prevent you from using your Matrox product, read the following guidelines before connecting your Matrox graphics hardware.
  • Page 29 DisplayPort 1.2 connector labeled . You can connect only one (1) 4K monitor to your device. * For more information on supported resolutions and video signals, see “Product information”, page Matrox Extio 3 Series – User Guide 29...

  • Page 30: Extio N3408 Or N3208 Transmitter Card

    Description of supported connections Connector Description Connect your mini DisplayPort to DisplayPort cable to your Matrox Mini DisplayPort card. Connect the other end of the cable to your host system. Connect one end of your USB cable to the USB connector on your Mini USB transmitter card.

  • Page 31: Extio N3408 Transmitter Or Receiver Unit

    Host Connections DisplayPort 1.1 DisplayPort 1.1 DisplayPort 1.1 DisplayPort 1.2 Video In Line Out 12V d.c. 5A (DisplayPort 1.1) power Video In LAN1 USB 2.0 (DisplayPort 1.2) (RJ45) LAN2 LAN2 (RJ45) (LC-LC) Matrox Extio 3 Series – User Guide 31...
  • Page 32 Support is expected in a future release. Connect your headphones to this connector. This connector  Headphone supports a 3.5 mm stereo jack. While headphones are connected, the connector remains enabled. Line Out 32 Matrox Extio 3 Series – User Guide...

  • Page 33: Extio N3208 Transmitter Or Receiver Unit

    DB9) to DB25 converter to connect your device to this connector.   Connect a USB device to this connector. USB 2.0 Extio N3208 transmitter or receiver unit Extio N3208 transmitter unit (Front) Video Out USB 2.0 (DisplayPort 1.1) Matrox Extio 3 Series – User Guide 33...
  • Page 34 Line In Line Out USB 2.0 Microphone Extio N3208 receiver unit (Back) RS232 DisplayPort 1.1 DisplayPort 1.1 Video Out RS232 12V d.c. 5A (DisplayPort 1.1) power LAN2 LAN1 (RJ45) (RJ45) LAN2 LC-LC 34 Matrox Extio 3 Series – User Guide...
  • Page 35 If your RS232 device has a DB25 connector, use a DE9 (also known as a DB9) to DB25 converter to connect your device to this connector.   Connect a USB device to this connector. USB 2.0 Matrox Extio 3 Series – User Guide 35...

  • Page 36: Installing The Sfp Module

    A properly installed SFP module is securely locked in its housing. Forcing the SFP module out of its housing without unlocking it may damage your SFP module, the housing, or your Matrox product. 36 Matrox Extio 3 Series – User Guide...
  • Page 37 To remove the SFP module: Pull the latch handle down to unlock the SFP module from its housing. Grasp the SFP module by the side walls and carefully pull the module out of the housing. Matrox Extio 3 Series – User Guide 37...

  • Page 38: Setting Up Link Redundancy

    1 and connect to network switch 2. LAN1 LAN2  Make sure the connectors are connected before enabling the LAN1 LAN2 Link feature. For more information, see “Connecting your Extio 3 devices”, redundancy page 38 Matrox Extio 3 Series – User Guide...

  • Page 39: Enabling Link Redundancy

     click , and then enable the option. For more Network Enable link redundancy information, see your Matrox Extio Central Manager User Guide. Point-to-point mode – In the OSD, click , and then enable the  More options Enable option (see “Input and output information”, page...

  • Page 40: Description Of Leds

    LED is still fast blink red, contact your Red (fast blink) vendor for technical support (see “Customer support”, page 103). For more information on rebooting your Extio 3 device, “Rebooting or resetting your Extio 3 device”, page 40 Matrox Extio 3 Series – User Guide...
  • Page 41 Also, make sure your system isn’t in power saving mode (see “Connecting Black (no LED) — your Extio 3 devices”, page 28). For more information, contact your vendor (see “Customer support”, page 103). Matrox Extio 3 Series – User Guide 41...

  • Page 42: Network Leds

    (Left LED) (Right LED) No LED (black) No activity detected. Transmitting at 1 Gbps. Green (solid) — — Green (fast blink) Network activity detected. — Amber (solid) — Transmitting at 100 Mbps. 42 Matrox Extio 3 Series – User Guide...
  • Page 43 Error establishing communication. Verify all network connections, then reboot your Extio 3 devices. For more information on rebooting Red (solid) your Extio 3 device, see “Rebooting or resetting your Extio 3 device”, page Matrox Extio 3 Series – User Guide 43...

  • Page 44: Updating Your Extio 3 Firmware

    Updating your Extio 3 firmware The Matrox Extio 3 Firmware enables you to update the firmware of your Matrox Extio 3 products. Note: Your Matrox Extio 3 product may ship with an older firmware version. Before using your Extio 3 product, you must update the firmware version installed on your devices to use the version of your deployed release.

  • Page 45: Updating Your Matrox Extio 3 Firmware (Networked Mode)

    Updating your Matrox Extio 3 firmware (networked mode) Note: If you’re using networked mode, make sure the version of your firmware package matches the version of the Matrox Extio Central Manager software package installed on your controller system. Download and extract the firmware package Download the latest firmware package and extract the files to a local folder on your system (for example, C:\Extio3FirmwareUpdate).
  • Page 46 Authenticate the devices found If you provided a password for your Extio 3 Series devices, you may be prompted to authenticate the devices found. If you’re prompted, enter your credentials for the Extio 3 Series devices found:   Local user – Enter your user name and password.

  • Page 47: Updating Your Matrox Extio 3 Firmware (Vpn Mode)

    “Updating your Matrox Extio 3 firmware (networked mode)”. If you’re using VPN mode, make sure you are updating to the latest version of firmware package 3.01.50 and that it matches the version of the Matrox Extio Central Manager software package installed on your controller system. Note: For updating the firmware through the network, a VPN connection has to be established beforehand.
  • Page 48 Extio 3 transmitter unit. On certain systems, the Group Policy Object (GPO) may prevent the Updaterfromhost.exe file from installing the USB mass storage device. To allow the installation of this Matrox device, you may need to apply an exception to your GPO rules (for example, by adding USBSTOR\DiskMatrox__Virtual_Storage_1.00).

  • Page 49: Setting Up Networked Mode

    Setting up networked mode Your Matrox Extio 3 product is an IP KVM extender. In networked mode, Extio 3 devices operate over a copper-based or fiber-based Gigabit Ethernet network. Before you begin  If you operate on a private Wide Area Network (WAN), make sure you have the required bandwidth.

  • Page 50: Validating Network Discovery

    Windows® 10 (64-bit), Windows® Server® 2008 R2, and Windows® 7. Obtaining Matrox Extio Central Manager software To obtain the latest Extio Central Manager software, contact your Matrox representative. Matrox makes the latest Extio Central Manager software available on the Matrox web site (www.matrox.com/extio3/software).

  • Page 51: Accessing The Osd (On-Screen Display)

    Configuring Extio Central Manager software Before you can access and use the OSD, your Extio Central Manager software must be configured. For information on how to use and configure Extio Central Manager software, see the Matrox Extio Central Manager User Guide.

  • Page 52: Using The Osd (On-Screen Display)

    Click this to disconnect from a transmitter. Connect Click this to connect to a new transmitter. Get logs Click this to get detailed logs for troubleshooting. Close Click this to close the OSD. 52 Matrox Extio 3 Series – User Guide...

  • Page 53: Sources

    Name of user connected Keyboard ) of the selected transmitter. shortcut Inputs View the connection information of the devices ( , and ) connected to the Monitor Microphone Line In selected transmitter. Matrox Extio 3 Series – User Guide 53...

  • Page 54: Receiver Information

    (for example, 1, 2, 3, or 4) in your monitor layout. The default keyboard shortcuts are shown. These can be changed in the Extio Central Manager. 54 Matrox Extio 3 Series – User Guide...

  • Page 55: Aggregator Mode

    . The zip files of the logs are created in the root folder of the USB device. Aggregator mode With aggregator mode, your Extio 3 receiver unit can gather video streams from multiple Extio 3 transmitter units into a single layout. Matrox Extio 3 Series – User Guide 55...
  • Page 56 Operating system - Certain limitations may occur. For more information on operating  system compatibility with aggregator mode, see the Matrox Extio 3 Series Release Notes. Configuring aggregator mode To configure aggregator mode:...
  • Page 57 Connect to the aggregate. While the other display boxes show a thumbnail of the selected video stream, the dynamic sources display box will appear dark since the dynamic input is not yet selected. Matrox Extio 3 Series – User Guide 57...
  • Page 58 ) you want to remove. Sources Next to , click Aggregator mode Remove When prompted, click to permanently remove the layout. Switching between dynamic sources You can change the dynamic source as frequently as you like. 58 Matrox Extio 3 Series – User Guide...
  • Page 59 To switch to the transmitter associated with the stream, click (or, double-click Connect the target stream). The selected stream is now displayed on the monitor assigned with dynamic sources. Matrox Extio 3 Series – User Guide 59...
  • Page 60 Extio Central Manager software. For more information on keyboard shortcuts, see your Matrox Extio Central Manager User Guide. In the search box, type the source and input name if you know it, and press [Enter] to filter.
  • Page 61 Matrox Extio 3 Series – User Guide 61...

  • Page 62: Setting Up Vpn Mode

    Setting up VPN mode Your Matrox Extio 3 over Internet allows multiple users, from different locations, to securely access and control the same system and collaborate on the same tasks. In VPN mode, an Extio 3 device is ensured a safe connection via an IPSec VPN client that allows the communication to be private and offers multi-factor authentication.

  • Page 63: Installing Matrox Extio Central Manager Software

    Windows® 10 (64-bit), Windows® Server® 2008 R2, and Windows® 7. Obtaining Matrox Extio Central Manager software To obtain the latest Extio Central Manager software, contact your Matrox representative. Matrox makes the latest Extio Central Manager software available on the Matrox web site (www.matrox.com/extio3/software).

  • Page 64: Accessing The Osd (On-Screen Display)

    Configuring Extio Central Manager software Before you can access and use the OSD, your Extio Central Manager software must be configured. For information on how to use and configure Extio Central Manager software, see the Matrox Extio Central Manager User Guide.
  • Page 65 Click this to disconnect from a transmitter. Connect Click this to connect to a new transmitter. Get logs Click this to get detailed logs for troubleshooting. Close Click this to close the OSD. Matrox Extio 3 Series – User Guide 65...

  • Page 66: Sources

    Name of user connected Keyboard ) of the selected transmitter. shortcut Inputs View the connection information of the devices ( , and ) connected to the Monitor Microphone Line In selected transmitter. 66 Matrox Extio 3 Series – User Guide...

  • Page 67: Receiver Information

    (for example, 1, 2, 3, or 4) in your monitor layout. The default keyboard shortcuts are shown. These can be changed in the Extio Central Manager. Matrox Extio 3 Series – User Guide 67...

  • Page 68: Vpn Information

    Provides information (such as the model, serial number, firmware package version, and temperature) on your Extio 3 device and the connection status and IP address of the device (connected through LAN1 LAN2 VPN information View and modify the settings for your VPN. 68 Matrox Extio 3 Series – User Guide...

  • Page 69: Aggregator Mode In Vpn

    The user operations in aggregator mode are similar whether the user is connected in Network mode or in VPN mode. For more information, see “Aggregator mode”, page Matrox Extio 3 Series – User Guide 69...

  • Page 70: Setting Up Point-To-Point Mode

    Setting up point-to-point mode Matrox Extio 3 transmitters and receivers can be configured as point-to-point extenders. In point-to-point mode, Extio 3 transmitter and receiver devices are directly linked to each other using copper or fiber optic cable. Before you begin ...

  • Page 71: Accessing The Osd (On-Screen Display)

    Click this to wake up your transmitter if it turns off. Refresh connection Click this if the connection between your receiver and transmitter devices is lost. Wait while your connection is refreshed. Close Click this to close the OSD. Matrox Extio 3 Series – User Guide 71...

  • Page 72: Sources

    Details Provides information (such as the model, serial number, firmware package version, and temperature) on your Extio 3 device, and provides the connection status and IP address of the device (connected through 72 Matrox Extio 3 Series – User Guide...

  • Page 73: Receiver Settings And Information

    Optimize video mode Enable this to make sure the video parameters and EDID of compatibility with monitors your monitors are optimized for maximum compatibility with your device. This option is enabled by default. Matrox Extio 3 Series – User Guide 73...
  • Page 74 The signal type ( ) used to pause and resume None RTS/CTS data transmission. The default is None When you’re done, click Apply OSD access Assign a keyboard shortcut for accessing the on-screen display (OSD). 74 Matrox Extio 3 Series – User Guide...
  • Page 75 USB mass storage list as the location where you want to save the log files. inventory Click . The zip files of the logs are created in the root folder of the USB device. Matrox Extio 3 Series – User Guide 75...

  • Page 76: Rebooting Or Resetting Your Extio 3 Device

    From the Extio Central Manager main interface, select your device then click the button to reboot your device. Reboot For more information on Extio Central Manager software, see your Extio Central Manager user guide. 76 Matrox Extio 3 Series – User Guide...

  • Page 77: Hardware Reboot Or Configuration Reset

    Hardware reboot – Press and hold the button on your device with the tip of a  Reset paper clip for less than 2 seconds (until the LED turns slow blinking green) to reboot your device. Matrox Extio 3 Series – User Guide 77...
  • Page 78 Configuration reset – Press and hold the button on your device with the tip of a Reset paper clip for 4-5 seconds (until the LED turns fast blinking green) to reboot your device and restore the default settings. 78 Matrox Extio 3 Series – User Guide...

  • Page 79: Changing The Operation Mode Of Your Devices

    Disconnect the network cables from your Matrox transmitter device and receiver device (see “Connecting your Extio 3 devices”).

  • Page 80: Troubleshooting

    If your problem persists, contact Matrox. For more information, see “Customer support”, page 103. Common problems and solutions This section addresses specific problems to your Matrox product that could prevent you from using your system or product. Problem After changing operation mode, Extio 3 device doesn’t work Cause Your Extio device may be trying to use settings that no longer exist.
  • Page 81 Your video output is unstable, or you may be using a fixed frequency monitor. Solution Point-to-point mode only – In the OSD, click . Make sure the  Settings Monitors Stabilize option is enabled. display output Matrox Extio 3 Series – User Guide 81...
  • Page 82 Update the transmitter and/or the receiver so that both have the same firmware version. Solution Matrox recommends that you connect each appliance to a DHCP network and run the firmware updater tool to see if your units require a firmware update. If you don’t have a...

  • Page 83: Product Information

    IEC/CAN/CSA-C22.2/ANSI/UL 62368-1 et IEC/CAN/CSA-C22.2/ANSI/UL 60950-1. * DisplayPort version 1.2 is supported on connector labeled only. † Only when using a multi-mode SFP module. Matrox Extio 3 Series – User Guide 83...
  • Page 84 ‡ DisplayPort version 1.2 is supported on connector labeled only. § Additional display resolutions may be available. For more information, contact your Matrox representative. ¶ Only when using a multi-mode SFP module. 84 Matrox Extio 3 Series – User Guide...

  • Page 85: Product Dimensions

    Class A: CE, FCC, ICES-3, KC, RCM, VCCI * DisplayPort version 1.2 is supported on connector labeled only. † Additional display resolutions may be available. For more information, contact your Matrox representative. ‡ Only when using a multi-mode SFP module. Product dimensions...

  • Page 86: Maximum Distance (Point-To-Point Mode)

    For an optimal user experience, we recommend a ping time of less than 20ms and +/- 10% worst case jitter. For more information, contact your Matrox representative. † Only use the power supply originally supplied by Matrox with your Matrox Extio 3 Series product. 86 Matrox Extio 3 Series – User Guide...

  • Page 87: Environmental

    Fiber optic transceiver SFP (Small Form Factor Pluggable) modules When optical SFP modules are used, Extio 3 products are certified for safety only when operated with SFP modules purchased through Matrox, with the part number XTO3-SFPMM for multi-mode, or part number XTO3-SFPSM for single-mode SFP modules. Battery Non-replaceable battery: To dispose of your product, see www.matrox.com/environment/weee.
  • Page 88 Diameter (max): 20mm  Battery type: CR2032 Pile non remplaçable: Pour se défaire du produit, voir www.matrox.com/environment/weee. Attention: Il y a risque d’explosion si la pile est remplacée part un type incorrect. Cet appareil ne contient aucune pièce que l’utilisateur puisse réparer.

  • Page 89: Appendix A - Providing Adequate Airflow To Your Extio 3 Device

    (for example, by operating your device inside a desk cabinet).  Monitor your ambient temperatures – Make sure the ambient temperature doesn’t exceed the maximum recommended temperatures. For more information on supported operating temperatures, see “Environmental”, page Matrox Extio 3 Series – User Guide 89...

  • Page 90: Appendix B - Firewall Requirements

    UPnP: Microsoft SSDP for discovery of   1900 UPnP devices Note: ICMP must be enabled (ping). * Minimum requirements. Firmware updater The following are the firewall requirements for a system running the Matrox Firmware Updater. Network Port Type Inbound Outbound Functionality  20,21 —...

  • Page 91: Extio 3 Devices

    Receiver unit: USB IP  3240 — Transmitter unit: USB IP Transmitter unit: Audio back channel  6804 - 6816 — control Receiver unit: Audio back channel  6804 - 6816 — control Matrox Extio 3 Series – User Guide 91...

  • Page 92: Accessing Your Windows Firewall Settings

    . (* Depending on your configuration, these steps may be unnecessary.) Center Windows 10 – In the left panel, click Advanced Settings Windows 7 – In the left panel, click  Windows Firewall Advanced Settings 92 Matrox Extio 3 Series – User Guide...

  • Page 93: Adding Rules To Your Windows Firewall Settings

    – Under the remote IP address, add the IP range you want to use for your Scope transmitter. You can use a range (such as 192.168.1.0/24) or a single IP address (such as 192.152.168.62). – Select  Action Allow the connection Matrox Extio 3 Series – User Guide 93...
  • Page 94 Profile Domain Private Public  – Enter the name for your rule (such as Extio 3 – ICMPv4 rule). Name For more information on configuring your Windows firewall, see your network administrator. 94 Matrox Extio 3 Series – User Guide...

  • Page 95: Appendix C - Mounting Your Devices

    Appendix C – Mounting your devices This section provides guidelines for mounting your Extio N3408 or N3208 device. Mounting guidelines To prevent damage to your Matrox hardware, read the following guidelines before mounting your Matrox hardware:  Make sure not to block the ventilation holes on your device.

  • Page 96: Appendix D - Configuring Your Audio Settings

    Line In Analog audio, Line Audio originates from the connector of the transmitter unit Line In In 3 connector of the transmitter. providing the video stream for monitor on the receiver unit. 96 Matrox Extio 3 Series – User Guide...

  • Page 97: Receiver Input

    The signal is then sent to a transmitter connector, the signal of the Line Out following the destination option connector is sent to the Line Out chosen (see “Receiver audio connector of the transmitter unit. destination”). Matrox Extio 3 Series – User Guide 97...

  • Page 98: Receiver Audio Destination

    Microphone Line In Monitor 4 sent to the connector of the Line Out sent to the connector of the Line Out transmitter unit that provides the transmitter. video stream to monitor 4 98 Matrox Extio 3 Series – User Guide...

  • Page 99: Appendix E - File Structure For Swanctl.json

    The “connections” section can contain several "local" and "remote" sub-sections, in which case each one must be followed by a suffix as follows: "connections" : { "<connection-name>" : { "local<suffix1>" : { "param" : "value", "local<suffix2>" : { "param" : "value", Matrox Extio 3 Series – User Guide 99...
  • Page 100 The suffix can be omitted when there is only one local or emote sub-section: "connections" : { "<connection-name>" : { "local" : { "param" : "value", "remote" : { "param" : "value", 100 Matrox Extio 3 Series – User Guide...
  • Page 101 The “children” sub-section Matrox supports only one CHILD_SA description, whose name is forced to "child", so the "children" sub-section must not contain a <child> sub-section as in the usual swanctl.conf syntax like this: "connections.<conn>.children.<child>.params...", it should rather look like this: "connections.<conn>.children.params".

  • Page 102: The "Secrets" Sections

    "secrets" : { "<secret-type>" : { "file" : "<FILE>" "secret" : "<SECRET>" Where <FILE> is the name of a private key or pkcs12 file in its respective sub-folder contained in the zip package. 102 Matrox Extio 3 Series – User Guide...

  • Page 103: Customer Support

    Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.

  • Page 104: Register Your Matrox Product

    Register your Matrox product Please register online (www.matrox.com/en/video/apps/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events. 104 Matrox Extio 3 Series – User Guide...
  • Page 105 FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 106 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
  • Page 107 FRANCE Avertissement sur l’épilepsie À lire avant toute utilisation d’un jeu vidéo par vous-même ou votre enfant Certaines personnes sont susceptibles de faire des crises d’épilepsie ou d’avoir des pertes de conscience à la vue de certains types de lumières clignotantes ou d’éléments fréquents dans notre environnement quotidien.
  • Page 108 Copyright 2021 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 109 ® Wibu-Systems ............WIBU Wowza Media Systems, LLC ........Wowza™ Copyright © 1996-2020 VideoLAN. This logo or a modified version may be used or modified by anyone to refer to the VideoLAN project or any product developed by the VideoLAN team, but does not indicate endorsement by the project. HTML5 Logo by World Wide Web Consortium (W3C).
  • Page 110 However, no responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;...
  • Page 111 Matrox Graphics Inc. 1055 Saint Regis Boulevard video@matrox.com Dorval, Quebec, Canada H9P 2T4 www.matrox.com/video (514) 822-6000...

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