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Polycom RMX 2000 Getting Started Manual

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RMX 2000
Getting Started Guide
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  • Page 1 RMX 2000 Getting Started Guide Version 2.0.2...
  • Page 2 2.0.2 Proprietary and Confidential The information contained herein is the sole intellectual property of Polycom, Inc. No distribution, reproduction or unauthorized use of these materials is permitted without the expressed written consent of Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc.
  • Page 3 CE Mark R&TTE Directive Commission (FCC) Part 15: Class A Statement. This equipment has Polycom Inc., declares that the RMX 2000 is in been tested and found to comply with the limits for a conformity with the following relevant harmonized...
  • Page 4 Regulatory Notices Chinese Communication Certificate Singapore Certificate RMX 2000 complies with IDA standards G0916-07...

  • Page 5: Table Of Contents

    Polycom RMX 2000 Getting Started Guide Table of Contents System Overview ......1-1 RMX 2000 ....................
  • Page 6 Table of Contents Management Network Definition ........2-8 Modifying the USB key settings ........... 2-8 Procedure 3: First-time Power-up and Connection to MCU ..2-9 Procedure 4: Modifying the Default IP Service and ISDN/PSTN Network Service Settings ........2-11 Fast Configuration Wizard ..........2-12 Selecting the RMX Web Client Languages .......
  • Page 7 Polycom RMX 2000 Getting Started Guide ISDN/PSTN Participants ............ 3-24 Dial-out Participants ..............3-25 Text Indication in the Video Layout ..........3-26 Endpoint Names ..............3-26 Text Indication ..............3-28 Transparent Endpoint Names ..........3-29 Monitoring On Going Conferences ........... 3-30 Operation Selection ..............
  • Page 8 Table of Contents...

  • Page 9: System Overview

    RMX 2000 Administrator’s Guide included with the system. RMX 2000 The Polycom RMX 2000 Multipoint Control Unit (MCU) is a high performance, scalable, IP-network (H.323 and SIP) and PSTN solution that provides the user with feature-rich and easy-to-use multipoint voice and video conferencing.
  • Page 10 IP Phone Figure 1-1 Multipoint Video Conferencing using a Polycom RMX 2000 The Polycom RMX 2000 unit is controlled, via the LAN, by the Polycom RMX 2000 Web Client application, using Internet Explorer installed on the user’s workstation. Both RMX management and IP conferencing are performed via a single LAN port.

  • Page 11: Rmx Main Features

    Polycom RMX 2000 Getting Started Guide RMX Main Features Video Display Dynamic Continuous Presence The dynamic Continuous Presence capability of the RMX system enables viewing flexibility by offering multiple viewing options and window layouts for video conferencing. The Continuous Presence mode offers 24 layouts to accommodate different numbers of participants and conference settings including support of the VUI annex to the H.264 protocol for...

  • Page 12: High Definition (Hd)

    Chapter 1-System Overview High Definition (HD) HD is an ultra-high quality video resolution enabling compliant endpoints to connect to conferences at resolutions of 1280x720 (720p) and at bit rates ranging from 1024 Kbps to 2 Mbps. HD is supported in two modes: •...

  • Page 13: H.239 / People+Content

    Polycom RMX 2000 Getting Started Guide • Lecture Mode - The lecturer is viewed in full screen by all conference participants, while the audience is “time-switched” in the speaker’s view • Presentation Mode - When the speaker’s presentation extends beyond a predefined time, he/she becomes the current lecturer and the conference switches to Lecture Mode H.239 / People+Content...

  • Page 14: Entry Queue

    Chapter 1-System Overview Entry Queue An Entry Queue is a special routing lobby for video and audio participants. After dialing the Entry Queue ID or dial-in number (PSTN), voice prompts from an IVR service are used to connect the participants to the appropriate conference.

  • Page 15: Security

    Auditor to analyze configuration changes and unusual or malicious activities in the RMX system. Conference Management and Monitoring Features The Polycom RMX 2000 Web Client provides capabilities for management and monitoring of participants and conferences, including the following: • Lecture Mode or Presentation Mode in Continuous Presence conferences.
  • Page 16 Chapter 1-System Overview...

  • Page 17: First Time Installation And Configuration

    First Time Installation and Configuration First Time Installation and Configuration of the RMX 2000 consists of the following procedures: Hardware Installation and Setup — Mount the RMX in a rack. — Connect the necessary cables. Gather Network Equipment and Address Information —...

  • Page 18: Mounting The Rmx In A Rack

    Chapter 2-First Time Installation and Configuration Mounting the RMX in a Rack There are two methods for installing the RMX in a rack: • Using rack brackets – Install rack brackets, supplied by the rack manufacturer, in the rack. Mount the RMX on top of the rack brackets.

  • Page 19: Connecting Cables

    Polycom RMX 2000 Getting Started Guide Connecting Cables Do not remove the protective caps from LAN1, LAN3 and ShMG ports. Connect the following cables to the back panel: • Power cable • LAN cable to LAN 2 Port • E1/T1 Cables to PRI Ports...

  • Page 20: Gather Network Equipment And Address Information

    Chapter 2-First Time Installation and Configuration Gather Network Equipment and Address Information IP Services The IP addresses and network parameters which enable communication Hardware between the RMX, its management application and the conferencing Installation devices are organized in two IP services: Setup •...
  • Page 21 Polycom RMX 2000 Getting Started Guide Table 2-1 Network Equipment and Address Information (Continued) Parameter Factory Default Local Network Settings Control Unit 255.255.255.0 Subnet Mask Default Router IP 192.168.1.1 Address Shelf Management 192.168.1.252 IP Address Signaling Host IP – address Media Board IP –...

  • Page 22: Isdn/Pstn Services

    Chapter 2-First Time Installation and Configuration ISDN/PSTN Services The ISDN/PSTN Network Service is used to define the properties of the ISDN/PSTN switch and the ISDN lines running from the ISDN/PSTN switch to the ISDN card installed in the RMX. Before configuring the ISDN/PSTN Network Service, obtain the following information from your ISDN/PSTN Service Provider: •...

  • Page 23: First Entry Configuration

    During first-time power-up, the Product Activation dialog box is displayed, requesting you to enter an Activation Key. Obtaining the Activation Key Access the Service & Support page of the Polycom website at: http://portal.polycom.com Login with your Email Address and Password or register as a new user.

  • Page 24: Procedure 2: Modifying The Factory Default Management Network Settings

    Fast Configuration Wizard in the RMX Web Client. For more information, see the RMX 2000 Administrator’s Guide, Appendix F: "Configuring Direct Connections to RMX” on page G-1. Modifying the USB key settings The USB key contains a text file, lan.cfg, which holds the factory default IP...

  • Page 25: Procedure 3: First-Time Power-Up And Connection To Mcu

    Polycom RMX 2000 Getting Started Guide Modify the following parameters in the utility’s dialog box using the information supplied by your network administrator. — Control Unit IP Address — Shelf Management IP Address — Subnet Mask — Default Router IP Address Click OK.
  • Page 26 In the Activation Key field, enter or paste the Product Activation Key obtained earlier and click OK. If you do not have an Activation Key, click Polycom Resource Center to access the Service & Support page of the Polycom website.

  • Page 27: Procedure 4: Modifying The Default Ip Service And Isdn/Pstn Network Service Settings

    Polycom RMX 2000 Getting Started Guide The system prompts with a restart dialog box: In the dialog box, click No. As no Default IP Network Service is defined, the system automatically starts the Fast Configuration Wizard. Procedure 4: Modifying the Default IP Service and ISDN/...

  • Page 28: Fast Configuration Wizard

    Chapter 2-First Time Installation and Configuration Fast Configuration Wizard Enter the required IP information in the dialog box. Table 2-2 Fast Configuration Wizard – IP Signaling Field Description Network Service The name Default IP Service is assigned to the IP Name Network Service by the Fast Configuration Wizard.
  • Page 29 Polycom RMX 2000 Getting Started Guide Table 2-2 Fast Configuration Wizard – IP Signaling (Continued) Field Description Subnet Mask Enter the subnet mask of the MCU. Default value: 255.255.255.0. If Secured Communication is required on the RMX: Complete the Fast Configuration Wizard, Login, install the Certificate and then enable Secured Communication Mode.
  • Page 30 Chapter 2-First Time Installation and Configuration Enter the required DNS information in the dialog box. Table 2-4 Fast Configuration Wizard – DNS Field Description MCU Host Name Enter the name of the MCU on the network. Default name is RMX. Select: •...
  • Page 31 Polycom RMX 2000 Getting Started Guide Click Next. Select the IP Network Type: H.323, SIP or H.323 & SIP. Click Next. If you selected SIP only, go to Step 13. 10 Enter the required Gatekeeper information in the dialog box.
  • Page 32 Chapter 2-First Time Installation and Configuration Table 2-5 Fast Configuration Wizard – Gatekeeper Field Description Gatekeeper Select Specify to enable configuration of the gatekeeper IP address. When Off is selected, all gatekeeper options are disabled. Primary Gatekeeper IP Address or Enter either the gatekeeper’s host name (if a DNS Name Server is used) or IP address.
  • Page 33 Polycom RMX 2000 Getting Started Guide 12 If you selected H.323 only, go to Step 15. 13 Enter the required SIP Server information in the dialog box. Table 2-6 Fast Configuration Wizard – SIP Server Field Description SIP Server Select: •...
  • Page 34 Chapter 2-First Time Installation and Configuration Table 2-6 Fast Configuration Wizard – SIP Server (Continued) Field Description Transport Type The following protocols are supported: (cont.) • TLS 1.0 • SSL 2.0 • SSL 3.0. 14 Click Next. Enter the required Security information in the dialog box. Table 2-7 Fast Configuration Wizard –...
  • Page 35 Polycom RMX 2000 Getting Started Guide The IP Network Service is created and confirmed. 16 Click OK. During the initial RMX setup, if the system detects the presence of the RTM ISDN card, the ISDN /PSTN Network Service definition screens of the Fast Configuration Wizard are enabled.
  • Page 36 Chapter 2-First Time Installation and Configuration 17 Define the following parameters: Table 2-8 Fast Configuration Wizard – ISDN Service Settings Field Description Network Service Specify the service provider’s (carrier) name or Name any other name you choose, using up to 20 characters.
  • Page 37 Polycom RMX 2000 Getting Started Guide The PRI Settings dialog box opens. 19 Define the following parameters: Table 2-9 Fast Configuration Wizard – PRI Settings Field Description Default Num Type Select the Default Num Type from the list. The Num Type defines how the system handles the dialing digits.
  • Page 38 Chapter 2-First Time Installation and Configuration Table 2-9 Fast Configuration Wizard – PRI Settings (Continued) Field Description Num Plan Select the type of signaling (Number Plan) from the list according to information given by the service provider. Default: ISDN Note: For E1 spans, this parameter is set by the system.
  • Page 39 Polycom RMX 2000 Getting Started Guide 21 Define the following parameters: Table 2-10 Fast Configuration Wizard – Spans Definition Field Description Framing Select the Framing format used by the carrier for the network interface from the list. • For T1 spans, default is SFSF.
  • Page 40 Chapter 2-First Time Installation and Configuration 23 The Phones dialog box opens. 24 Click Add to define dial-in number ranges. The Add Phone Number dialog box opens. 25 Define the following parameters: Table 2-11 Fast Configuration Wizard – Add Phone Numbers Field Description First Number...
  • Page 41 Polycom RMX 2000 Getting Started Guide In a dial-in connections, the MCU CLI indicates the MCU’s number dialed by the participant. In a dial-out connection, indicates the MCU (CLI) number as seen by the participant 29 Click Save & Continue.
  • Page 42 Chapter 2-First Time Installation and Configuration — State – the System Alert level of the span (Major, Minor). If there are no span related alerts, this column contains no entries. Attached Spans Spans Table 31 Click the check boxes in the Attached field to attach spans (E1 or T1 PRI lines) to the network service named in the Network Service Name field.
  • Page 43 Polycom RMX 2000 Getting Started Guide 33 Move the slider to modify the Video/Voice settings. Video ports can be converted to voice ports to enable maximized usage of the system’s resources. The conversion ratio is 1:5, up to a maximum of 400 (80 x 5) voice ports. The voice ports are used to connect VoIP and PSTN participants.
  • Page 44 Conference that the user can enter when ID Length manually assigning a Numeric (User) ID to a conference. Range: 2-16 (Default: 8) MCU Display The MCU name is displayed on the endpoint’s screen. Name Default name: Polycom RMX 2000 2-28...
  • Page 45 These flags can be modified later, if required, by selecting the System Configuration option from the Setup menu. For more information, see the RMX 2000 Administrator’s Guide, "System Configuration” on page 12-5. 36 Click Save & Close. The RMX confirms successful configuration.

  • Page 46: Selecting The Rmx Web Client Languages

    On the RMX menu, click Setup > Multilingual Setting. Click the ckeck boxes of the languages to appear in the Login scree nof the RMX Web Client. For more information see the RMX 2000 Administrator’s Guide "Multilingual Setting” on page 12-31.

  • Page 47: User Definition

    The RMX is shipped with a default Administrator user called POLYCOM. Once you have defined other authorized administrator users, it is recommended to remove the default user to prevent unauthorized users from logging into the system. For a detailed description of User definition, see the RMX 2000 Administrator’s Guide. 2-31...

  • Page 48: Rmx's Default Conferencing Settings

    Factory Video Profile contains the video conference parameters with a bit rate of 384Kbps, Auto Layout and Polycom Skin. The Profile uses an IVR Service called Conference IVR Service. Conference IVR Name:...
  • Page 49 Polycom RMX 2000 Getting Started Guide Table 2-13 Conferencing Entities (Continued) Entity Description Entry Queue Name: DefaultEQ 1000 Using an Entry Queue enables one dial-in number to be used for all conferences. In the Entry Queue, participants are prompted for information to enable routing to their destination conferences.

  • Page 50: Customizing The Rmx's Default Conferencing Settings

    IVR Service or Entry Queue IVR Service. These services must be assigned to the appropriate conference profile or Entry Queue. For more information, see the RMX 2000 Administrator’s Guide, "IVR Services” on page 10-1. • To modify the conference properties, such as the conference bitrate, specific video layout for the conference or the background that is used for the video display (skin), create a new Conference Profile.

  • Page 51: Basic Operation

    Basic Operation The most common operations performed via the RMX Web Client are: • Starting, monitoring and managing conferences • Monitoring and managing participants and endpoints as individuals or groups. — Participant – A person using an endpoint to connect to a conference.
  • Page 52 English. For more information see the RMX Administrator’s Guide, "Multilingual Setting” on page 12-31. Enter your Username and Password and click Login. On first entry, the default Username and Password are both POLYCOM. The RMX Web Client main screen is displayed.

  • Page 53: Rmx Web Client Screen Components

    You can Login as a user with Chairperson, Operator or Administrator authorization. Your authorization level determines your viewing and system functions. For more information see the RMX 2000 Administrator’s Guide, "Users, Connections and Notes” on page 8-1. The Administrator’s view is shown below:...

  • Page 54: Viewing And System Functionality Permissions

    Chapter 3-Basic Operation Viewing and System Functionality Permissions The RMX Web Client user’s viewing and system functionality depend on the authorization level assigned to each user as summarized in the table below: Table 3-1 Viewing and System Permissions Authorization Level Chairperson Operator Administrator...

  • Page 55: Conferences List

    Polycom RMX 2000 Getting Started Guide Conferences List The Conferences pane lists all the conferences currently running on the MCU along with their Status, Conference ID, Start Time and End Time data. The number of ongoing conferences is displayed in the pane’s title.

  • Page 56: Rmx Management

    Chapter 3-Basic Operation RMX Management The RMX Management pane lists the entities that need to be configured to Viewing Permissions enable the RMX to run conferences. Only users with Administrators permission can modify these parameters. The RMX Management pane is divided into two sections: •...

  • Page 57: Participant Alerts

    System Alert is generated. The default port usage threshold is 80% and it can be modified by the system administrator. For more information, see the RMX 2000 Administrator’s Guide, "Port Usage Gauges” on page 12-17.

  • Page 58: Mcu State

    Chapter 3-Basic Operation MCU State Viewing Permissions The MCU State indicator displays one of the following: • – The MCU is starting up. • – The MCU is functioning normally. • – The MCU has a major problem. MCU behavior could be affected and attention is required.

  • Page 59: Displaying And Hiding The Address Book

    Polycom RMX 2000 Getting Started Guide Displaying and Hiding the Address Book The first time you access the RMX Web Client, the Address Book pane is displayed. You can hide it by clicking the anchor pin ( ) button. The Address Book pane closes and a tab appears in the top right corner of the screen.

  • Page 60: Customizing The Rmx Management Pane

    Chapter 3-Basic Operation To sort the data by any field (column heading): In the Conference list or List view pane, click on the column heading of the field to be used for sorting. symbol appears in the column heading indicating that the list is sorted by this field, as well as the sort order.
  • Page 61 Polycom RMX 2000 Getting Started Guide You can move items between the Frequently Used and Rarely Used sections depending on the operations you most commonly perform and the way you prefer to work with the RXM Web Client. This only works in List view because in Toolbar view, all items are represented by icons.

  • Page 62: Starting A Conference

    Dialing in to an Ad Hoc Entry Queue which is used as the access point to the MCU. For a detailed description of Ad Hoc Entry Queues, see the RMX 2000 Administrator’s Guide, "Entry Queues” on page 3-1. Starting a Conference from the Conferences Pane To start a conference from the Conference pane: In the Conferences pane, click New Conference ( ).

  • Page 63: General Tab

    Polycom RMX 2000 Getting Started Guide The system displays the conference’s default Name, Duration and the default Profile, which contains the conference parameters and media settings. The RMX automatically allocates the conference ID, when the conference starts. In most cases, the default conference ID can be used and you can just click OK to launch the conference.
  • Page 64 Conference Profile. Select the required Profile from the list. The Conference Profile includes the Conference line rate, media settings and general settings. For a detailed description of Conference Profiles, see the RMX 2000 Administrator’s Guide, "Conference Profiles” on page 1-1. 3-14...
  • Page 65 Polycom RMX 2000 Getting Started Guide Table 3-2 New Conference – General Options (Continued) Field Description Duration Define the duration of the conference in hours using the format HH:MM (default 01:00). Enter the unique-per-MCU conference ID. If left blank, the MCU automatically assigns a number once the conference is launched.

  • Page 66: Participants Tab

    Chapter 3-Basic Operation Participants Tab This procedure is optional. Click Participants. The Participants tab opens. Participants List When defining a new conference, the Participants List is empty. The following table describes the information displayed in the Participants List and the operations that can be performed.: Table 3-3 New Conference –...
  • Page 67 Note: The H.320 protocol (ISDN/PSTN) does not support encryption. Buttons Click to define a new participant. For more information, see the RMX 2000 Administrator’s Guide, "Adding a new participant to the Address Book” on page 4-4. Remove Click to remove the selected participant from the conference.
  • Page 68 Chapter 3-Basic Operation Table 3-3 New Conference – Participants Tab (Continued) Column / Button Description Lecturer Lecturer This option is used to activate the Lecture mode. Select the participant you want to designate as Lecturer from the drop-down menu list of conference participants. To add participants from the Address Book: In the Participants List, click Add from Address Book to open the Participants Address Book.
  • Page 69 Polycom RMX 2000 Getting Started Guide In the Participants Address Book, select the participants that you want to add to the conference and click Add. Standard Windows multiple selection techniques can be used in this procedure. The selected participants are assigned to the conference and appear in the Participant List.
  • Page 70 Chapter 3-Basic Operation 12 Click Info. The Information tab opens. 13 Enter the following information: Table 3-4 New Conference – Info Options Field Description Info1, 2, 3 There are three information fields that allow you to enter general information for the conference such as company name, contact person etc.

  • Page 71: Connecting To A Conference

    Polycom RMX 2000 Getting Started Guide Connecting to a Conference Direct Dial-in Direct dial-in connection to conferences and Meeting Rooms is available to IP endpoints only. Participants must be provided with a dialing string which can vary according to the network type, conference password and chairperson password.

  • Page 72: H.323 Participants

    MCU (Signaling Host) IP address 172.22.30.40 Conference ID 1001 The participant dials 172.22.30.40##1001 SIP Participants For SIP participants the dialing string is composed of the conference name and domain name in the following format: conference_name@domain_name Example: The participant dials @polycom.com Maple_room 3-22...

  • Page 73: Entry Queue Access

    Polycom RMX 2000 Getting Started Guide Entry Queue Access Access via an Entry Queue allows all participants to dial the same entry point that acts as a routing lobby. Once in the Entry Queue, participants are guided to the conference according to the conference ID they enter.

  • Page 74: Sip Participants

    <Entry Queue name>@<domain name> Example: Entry Queue Name DefaultEQ Domain Name polycom.com SIP participants dial DefaultEQ@polycom.com ISDN/PSTN Participants PSTN participants are Audio Only participants. They can connect to conferences and Meeting Rooms only via an Entry Queue.

  • Page 75: Dial-Out Participants

    Polycom RMX 2000 Getting Started Guide Dial-out Participants Dial-out participants are defined with their dial-out number. Once they are added to the ongoing conference, the MCU automatically calls them, using the default H.323, SIP or ISDN/PSTN Network Service defined for them.

  • Page 76: Text Indication In The Video Layout

    Chapter 3-Basic Operation Text Indication in the Video Layout Endpoint Names During conferences you can view the names of the endpoints that are connected to the conference in your endpoint’s video layout windows. The MCU can display up to 33 characters of the endpoint’s name, depending on the window’s layout (size).
  • Page 77 Polycom RMX 2000 Getting Started Guide • If the endpoint’s Display Name is changed in the RMX Web Client, it overrides all the above. To change the Display Name: In the Participants list, double-click the participant or right-click the participant and select Participant Properties from the drop-down menu.

  • Page 78: Text Indication

    Chapter 3-Basic Operation Text Indication The Text Indication appears in the window of the current speaker in the participant’s layout in addition to the endpoint name. It displays the conference Secure mode (on or off), total number of connected participants, number of video participants and number of audio participants.

  • Page 79: Transparent Endpoint Names

    The Endpoint Name Transparency feature can be disabled by adding a new flag to the System Configuration and setting its value to NO as follows: SITE_NAME_TRANSPARENCY=NO. For more information, see the RMX 2000 Administrator’s Guide, “System Configuration” on page 12-5. 3-29...

  • Page 80: Monitoring On Going Conferences

    Chapter 3-Basic Operation Monitoring On Going Conferences Conference monitoring enables you to keep track of conferences and their participants: if all its participants are correctly connected and whether errors or faults have occurred. Operation Selection All Monitoring and Operations procedures performed during on going conferences can be performed by either of two methods: •...

  • Page 81: Multi Selection

    Polycom RMX 2000 Getting Started Guide Multi Selection Using multiple selection, you can monitor and perform simultaneous operations on multiple participants in multiple conferences. The selected conferences are displayed as sub-lists in the Participants list pane. The sub-lists can be expanded and collapsed by clicking the sublist control buttons that appear next to the conference name in the sublist headings.
  • Page 82 Chapter 3-Basic Operation When Conference Recording is enabled in a conference’s Profile for, the Conference Recording buttons are displayed in color. Table 3-5 Conferences – Monitoring Information Field Description Name Displays conference name and type of conference: • – Video Conference (including HD CP conferences).
  • Page 83 The Conference Properties dialog box appears with the General tab open. You can view all the conference’s properties but those that appear with a gray background cannot be modified. For more information, see the RMX 2000 Administrator’s Guide, "Conference Level Monitoring” on page 5-3. 3-33...

  • Page 84: Secured Conference Monitoring

    Chapter 3-Basic Operation Secured Conference Monitoring When Secure Conference Mode is enabled on the RMX, conference chairpersons can use DTMF codes to secure and unsecure conferences. When a conference has been secured, dial-in and dial-out connections are prohibited, administrators cannot monitor the participants or control the conference.
  • Page 85 Polycom RMX 2000 Getting Started Guide Table 3-6 Participant Monitoring – Indicators and Properties (Continued) Column Icon/Description Status Displays the connection status (text and icon) of the participant. If there is no problem with the participant’s connection no indication is displayed.
  • Page 86 Chapter 3-Basic Operation Table 3-6 Participant Monitoring – Indicators and Properties (Continued) Column Icon/Description IP Address/ The participant’s IP address or number. Phone Alias Name/ The participant’s Alias Name or SIP URI. SIP Address The alias of an RSS 2000 Recording System if the participant is functioning as a recording link.
  • Page 87 For more information, see the RMX 2000 Administrator’s Guide, "H.239” on page 6-13. For more information, see the RMX 2000 Administrator’s Guide, "Participant Level Monitoring” on page 5-8. 3-37...

  • Page 88: Operations Performed During On Going Conferences

    Chapter 3-Basic Operation Operations Performed During On Going Conferences Conference Level operations Changing the Duration of a Conference The duration of each conference is set when the new conference is created. The default duration of a conference is 1 hour. All conferences running on the RMX are automatically extended as long as there are participants connected to the conference.

  • Page 89: Changing The Video Layout Of A Conference

    Polycom RMX 2000 Getting Started Guide To terminate a conference manually: In the Conferences list, select the conference you wish to delete and click Delete Conference ( ). You are prompted for confirmation. Click OK to terminate the conference. Changing the Video Layout of a Conference While the conference is running, you can change the video layout and select one of 24 video layouts supported by the RMX.
  • Page 90 Chapter 3-Basic Operation To change the video layout of a conference: In the Conference Properties dialog box, select Video Settings. Video Windows Representa- tion Video Layout Options Selected Layout If Auto Layout check box is selected, clear it. From the Video Layout options, select the Number of Windows to display and the Video Layout thumbnail required and click OK.

  • Page 91: Video Forcing

    Polycom RMX 2000 Getting Started Guide Video Forcing Users with Chairperson or Operator permission can select which participant appears in each of the video layout windows using Video Forcing. When a participant is forced to a layout window, switching between participants is suspended for that window and only the assigned participants is viewed.
  • Page 92 Chapter 3-Basic Operation In the window to which you want to force a participant, select the participant’s name from the list of conference participants. List of Conference Participants Selected Layout Video Windows Repeat step 3 to force participants to other windows. Click OK.

  • Page 93: Participant Level Operations

    Open the Address Book to select the participant for Participant the conference. From For more information about the Address Book, see Address the RMX 2000 Administrator’s Guide, "Address Book” Book on page 4-1. Connect Connect a disconnected defined dial-out participant Participant to the conference.
  • Page 94 Chapter 3-Basic Operation Table 3-7 Participant Level Operations (Continued) Menu Button Description Option Suspend Suspend the video transmission from the participant Video to the conference. The suppressed participant’s video is not transmitted to the conference but the participant still receives conference video. The Suspend Video indicator appears in the Participants List and the Resume Video button ( becomes active.
  • Page 95 Connect directly to the internal website of the Website participant’s endpoint to perform administrative, configuration and troubleshooting activities. Participant Select for a detailed view of all Participant Properties. Properties For more information, see the RMX 2000 Administrator’s Guide, "Participant Level Monitoring” on page 5-8. 3-45...

  • Page 96: Personal Layout Control

    Chapter 3-Basic Operation Personal Layout Control Personal Layout Control With the RMX Web Client Video RMX users can use the RMX Web Client to the change the Layouts of individual participants and force participants to its windows without Video affecting the Layouts of other participants.
  • Page 97 To change Personal Layout with Click&View: Enable Click&View – on the endpoint’s keypad, enter The Click&View application is displayed on the screen. When using a Polycom VSX endpoint, an additional must be entered to enable the remote DTMF keypad. The full Click&View entry sequence is:...
  • Page 98 Chapter 3-Basic Operation The Personal Layout keypad options menu is displayed on the video screen. On the endpoint’s remote keypad, press the number corresponding to the number of video squares you wish to select. For example, if you want a four-square video layout, press The video window layout of your screen changes to the first four- window layout as follows: Repeated presses of the...

  • Page 99: Conference Control Using Dtmf Codes

    Conference IVR Service assigned to the conference. For more information, see the RMX 2000 Administrator’s Guide, "Defining a New Conference IVR Service” on page 10-9. Table 3-9 lists the DTMF Codes.
  • Page 100 Chapter 3-Basic Operation Table 3-9 Conference IVR Service Properties - DTMF Codes Operation DTMF String Permission Mute My Line Unmute My Line Increase Broadcast Volume Decrease Broadcast Volume Mute All Except Me Chairperson Cancel Mute All Except Me Chairperson Change Password Chairperson Mute Incoming Participants Chairperson...
  • Page 101 Polycom RMX 2000 Getting Started Guide 3-51...
  • Page 102 Chapter 3-Basic Operation 3-52...

  • Page 103: Appendix A: Glossary

    Appendix A Glossary This appendix lists the terms and abbreviations that are related to the Polycom RMX 2000, and are commonly used in the RMX 2000 documentation . Abbreviation/ Explanation Term Bandwidth Defines the information carrying capacity of a channel. In...
  • Page 104 Appendix A-Glossary Abbreviation/ Explanation Term Codec Coder-decoder. A device that converts voice and video into digital code, and vice versa. Refers to the endpoint video camera and video board that are used for videoconferencing. Conference Connection between two or more endpoints exchanging video and audio information.
  • Page 105 Polycom RMX 2000 Administrator’s Guide Abbreviation/ Explanation Term G.722 ITU-T audio algorithm, 64Kbps, 7 kHz. G.728 ITU-T audio algorithm, 16Kbps, 3.4 kHz. Gatekeeper A type of server that performs two main functions: translates LAN alias addresses of terminals and gateways to IP addresses and provides bandwidth management.
  • Page 106 Appendix A-Glossary Abbreviation/ Explanation Term Internet Protocol. The working protocol that forms the basis of the internet. ISDN Integrated Services Digital Network. A set of protocol and interface standards (voice, video and data) that comprise a telephone network. There are two types of ISDN lines: BRI and PRI.
  • Page 107 Polycom RMX 2000 Administrator’s Guide Abbreviation/ Explanation Term Session Initiation Protocol. An application-layer protocol designed to work over IP networks. A SIP service defines the properties and the IP addresses of the SIP network components. T1 Line A 1.5 Mb digital switched line used in the United States.
  • Page 108 Appendix A-Glossary...

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