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Polycom RealPresence RMX 2000 Installation & Quick Start Manual

Polycom RealPresence RMX 2000 Installation & Quick Start Manual

Collaboration server
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RealPresence Collaboration Server (RMX)
Installation Quick Start Guide for RealPresence
Collaboration Server (RMX) 2000
Basic Setup
The product name, RealPresence® Collaboration Server 2000 and RMX® 2000
are used interchangeably throughout this document.
Before installing the RMX 2000 and performing the Basic Setup, please read the
RealPresence® Collaboration Server (RMX) 2000 Hardware Guide for the
description of regulatory notices, general safety precautions, unpacking and rack
mounting instructions.
If your system package includes the RTM ISDN card, it is recommended to install it
before mounting the RMX on the rack. Refer to the RealPresence® Collaboration
Server 1500/1800/2000/4000 Getting Started Guide for Installation instructions.
>> Connect the cables to the RTM LAN and RTM IP cards.
For systems with MPMx cards, the RTM LAN card is not provided by default.
The RTM ISDN card isn't provided by default.
1
®
2000
Do not remove the protective plastic caps from RTM IP LAN1, LAN3 and ShMG ports.
These ports are intended only for debugging.
Configuring the LAN Properties on the USB Key
Insert the USB key provided with your system into the PC workstation.
1
The Polycom Documentation window opens.
In Windows 7:
a
Select Open Folder to view files using Windows Explorer.
b
Double-click the index.hta file.
The Language Menu opens.
2
Select the documentation language.
3
In the License Agreement window, click the Accept Agreement button.
4
In the Product Type screen, select RMX 2000.
5
In the Initial Setup Utility, click the LAN Configuration Utility hyperlink.
The LanConfigUtility dialog box opens.
6
Modify the parameters in the utility's dialog box using the information supplied by
your network administrator.
Click OK.
7
8
Remove the USB key from the PC.
First-time Power-up and Connection to MCU
1
Insert the USB key containing the modified IP addresses into the USB port of the
RTM IP card, on the back panel of the system.
2
Power the RMX ON. The FAN STATUS and PWR STATUS LEDs turn ON.
Wait for the upload process to complete. It is completed when all the flickering and
flashing LEDs turn off and only the red ERR LED (on the CTNL unit) remains ON.
It remains ON until the Default IP Network Service is configured.
In the browser, enter the IP address of the RMX Control Unit and press Enter.
3
4
After the Welcome screen is displayed, remove the USB key from the RMX.
5
6
The Media card ERR/RDY/ACT LEDs flicker, until only the RDY LED turns ON.
Enter POLYCOM.
Enter POLYCOM.
Click Login.
Click the Accept Agreement
check box.
Click to connect to Polycom web
site and register the RMX.
Click Product Registration and
follow the on screen instructions
to obtain the Product Activation
Key.
Enter or paste the Product
Activation Key obtained.
Click OK.
.
1725-74840-000/A

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Summary of Contents for Polycom RealPresence RMX 2000

  • Page 1 In the Initial Setup Utility, click the LAN Configuration Utility hyperlink. The LanConfigUtility dialog box opens. Click the Accept Agreement check box. Click to connect to Polycom web site and register the RMX. Click Product Registration and follow the on screen instructions to obtain the Product Activation Key.
  • Page 2 Dial: conference_routing _name@domain_name. Conference routing name must be to synchronize RMX time with up Enter the name of the MCU on registered with the SIP server. For example, enter 1001@polycom.com if conference to three external NTP servers the network. routing name is 1001 and the domain name is polycom.com.