Contact Customer Support To Obtain Return Material Authorization - Juniper ACX7100-32C Hardware Manual

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Fan module–The serial number ID label is on the bottom of the fan module. See Figure 56 on page 121.
Figure 56: ACX7100-32C Fan Module Serial Number Location

Contact Customer Support to Obtain Return Material Authorization

If you are returning a device or hardware component to Juniper Networks for repair or replacement,
obtain a Return Material Authorization (RMA) number from Juniper Networks Technical Assistance
Center (JTAC).
After locating the serial number of the device or hardware component you want to return, open a
service request with Juniper Networks Technical Assistance Center (JTAC) on the Web or by telephone.
Before you request an RMA number from JTAC, be prepared to provide the following information:
• Your existing service request number, if you have one
• Serial number of the component
• Your name, organization name, telephone number, fax number, and shipping address
• Details of the failure or problem
• Type of activity being performed on the device when the problem occurred
• Configuration data displayed by one or more show commands
You can contact JTAC 24 hours a day, seven days a week on the Web or by telephone: