Error Messages On The Touch Screen - Air Techniques ScanX Swift View Installation And Operating Instructions Manual

Troubleshooting
EN-
Error
US
Loud operating noises after
switching on lasting for more
than 30 seconds
Unit not responding
Network connection has been
disconnected
14.4

Error messages on the touch screen

Error
Error code 1008
Error code 1010
Error code 1022
Error code 1024
46
Possible cause
Radiation deflector defective
The unit has not yet completed
the startup procedure
Unit is blocked by the firewall
WLAN stick is not inserted
Distance to WLAN router too far
Walls between WLAN router and
unit are too massive
Another WLAN network is
affecting the operation of the
unit's WLAN network
Connecting cable between unit
and computer not correctly con-
nected
IP address of the device is used
by another device
Possible cause
Connection interrupted
Temperature of unit too high
Subassembly not initialized
Internal data communication
fault
Remedy
Contact technician.
❯
After switching the unit on,
❯
wait 20 - 30 seconds for the
startup procedure to be com-
pleted.
Enable the ports for the unit in
❯
the firewall settings.
Insert the WLAN stick into the
❯
device.
Set up the unit closer to the
❯
WLAN router.
Set up the unit closer to the
❯
WLAN router.
Change the frequency range
❯
of the WLAN network.
Check the connecting cable.
❯
Check the network settings
❯
(IP address and subnet mask)
and assign a unique IP
address to each unit.
Inform a service technician, if
❯
the problem persists.
Remedy
Update the firmware.
❯
Allow the unit to cool down.
❯
Contact technician.
❯
Fault in software, update the
❯
software if required.
Contact technician.
❯
Switch the unit off and back
❯
on again.
Update the firmware.
❯
Darken the room.
❯
Turn the unit so that no light
❯
can fall directly into the inser-
tion slot.
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