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13.4
Error messages on the display
Error
Error code -1008
Error code 1010
Error code 1022
Error code 1024
Error code 1026
Error code 1100
Error code 1153
Error code 1154
Error code 1160
Error code -1171
Error code 1172
Error code 10000
2144100140L29
G8802
Possible cause
Internal connection disrupted
Temperature of unit too high
Subassembly not initialized
Internal data communication
fault
Incorrect acquisition mode
Permitted time for scan process
exceeded
Unit fault
Internal data communication
fault
Final radiation deflector rotation
speed not reached
Fault on laser
SOL sensor timeout
Fault on the laser, SOL sensor or
pentaprism assembly
Unit is exposed to too much
light
2310V007
Troubleshooting
Remedy
Update firmware.
❯
Allow the unit to cool down.
❯
Contact technician.
❯
Fault in software, update the
❯
software if required.
Contact technician.
❯
Switch the unit off and back
❯
on again.
Update the firmware.
❯
Darken the room.
❯
Turn the unit so that no light
❯
can fall directly into the inser-
tion slot.
Select a different acquisition
❯
mode
Inform a service technician.
❯
Update the firmware.
❯
Reset the scanning modes to
❯
the factory settings via the
unit interface or the Imaging
Software.
Contact technician.
❯
Check the belt drive.
❯
Check for blockage, remove
❯
PSP from unit.
Switch the unit off and on
❯
again.
Update firmware.
❯
Switch the unit off and on
❯
again.
Update firmware.
❯
Contact technician.
❯
Update firmware.
❯
Replace the radiation deflec-
❯
tor subassembly if the prob-
lem occurs regularly.
Return the unit for repair.
❯
Inform a service technician.
❯
Update the firmware.
❯
Darken the room.
❯
Turn the unit such that no light
❯
can be directly incident in the
entry slot.
EN-US
|
45
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