Contacting Agilent Sales And Service Offices; Important Information Needed By An Agilent Service Representative - Agilent Technologies PSG Series Service Manual

Contacting Agilent Sales and Service Offices
Before contacting Agilent, read the warranty printed in Chapter 5. If your signal generator is covered under a
main ten ace agreement, be familiar with its terms.
Sales and service offices are located around the world to provide complete support for your signal generator.
To obtain servicing information, contact the nearest Agilent Sales and Service office listed in Table1-44. For
information on ordering parts refer to Chapter 3.
By internet, phone, or fax, get assistance with all your test and measurement needs.
Table 1-44 Contacting Agilent
Online assistance: www.agilent.com/find/assist
United States
(tel) 1 800 452 4844
New Zealand
(tel) 0 800 738 378
(fax) (+64) 4 495 8950
Country Phone Number
Singapore 1-800-375-8100
Malaysia 1-800-828-848
Philippines (632) 8426802
1-800-16510170 (PLDT Subscriber Only)
Thailand (088) 226-008 (outside Bangkok)
(662) 661-3999 (within Bangkok)
Hong Kong 800-930-871
Taiwan 0800-047-866
People's Republic of 800-810-0189 (preferred)
China 10800-650-0021
India 1-600-11-2929
In any correspondence or telephone conversation, refer to the signal generator by its model number and full
serial number. With this information, the Agilent representative can determine whether your unit is still
within its warranty period.

Important Information Needed by an Agilent Service Representative

Be as specific as possible about the nature of the problem and include information such as:
• any error messages that appeared on the signal generator
• a complete performance test record from the calibration guide for your signal generator
• any other specific data on the performance of the signal generator
Latin America
(tel) (305) 269 7500
(fax) (305) 269 7599
Japan
(tel) (+81) 426 56 7832
(fax) (+81) 426 56 7840
Asia Call Center Numbers
Canada
(tel) 1 877 894 4414
(fax) (905) 282-6495
Australia
(tel) 1 800 629 485
(fax) (+61) 3 9210 5947
Fax Number
(65) 836-0252
1-800-801664
(632) 8426809
1-800-16510288 (PLDT
Subscriber Only)
(66) 1-661-3714
(852) 2506 9233
(886) 2 25456723
10800-650-0121
000-800-650-1101
Troubleshooting
Contacting Agilent Technologies
Europe
(tel) (+31) 20 547 2323
(fax) (+31) 20 547 2390
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