Boston Scientific EKOS Control System 4.0 User Manual page 46

Message Error
Description Code
Check the E302
Ultrasound
connector�
Check the E320
Ultrasound
connector�
The Infusion E304
Catheter and
Ultrasonic
Core are not
compatible�
Ensure the E314
Ultrasonic Core is
fully inserted in
the catheter�
Black (K) ∆E ≤5.0
Possible Cause
Poor connection of the 1� Disconnect the Ultrasonic Core or leave disconnected�
Ultrasonic Core�
2� Inspect for fluid or damage of the pins�
3� Dry the Ultrasonic Core connector, if necessary�
Ultrasonic Core
4� Reconnect the Ultrasonic Core and ensure the connection is secure�
Connector is wet at the
5� Press Start to resume ultrasound�
connection site�
6� If the error persists, disconnect and reconnect the CIC�
In rare circumstances
7� Press Start to resume ultrasound�
error code E302 may
8� If the error persists, please call the phone number listed in the For
also be presented due
Support section�
to a software anomaly�
Poor connection of the 1� Disconnect the Ultrasonic Core or leave disconnected�
Ultrasonic Core�
2� Inspect for fluid or damage of the pins�
Ultrasonic Core
3� Dry the Ultrasonic Core connector, if necessary�
Connector is wet at the
4� Reconnect the Ultrasonic Core and ensure the connection is secure�
connection site�
5� Press Start to resume ultrasound�
6� If the error persists press the Power button to turn off the Control Unit�
7� Let the Control Unit sit for 30 seconds�
8� Use the Power button to turn on the Control Unit�
9� If the error persists, please call the phone number listed in the For
Support section�
The Infusion Catheter 1� Disconnect the Infusion Catheter and Ultrasonic Core connectors�
and Ultrasonic Core
2� Inspect for fluid or damage to the pins�
connected to the
3� Dry the connectors, if necessary�
Control Unit are not
4� Reconnect the Infusion Catheter and Ultrasonic Core and ensure the
compatible (either
connections are secure�
catheter zone length
5� Press Start to resume ultrasound�
and ultrasound zone
6� If the error persists press the Power button to turn off the Control Unit�
length or working
length)�
7� Let the Control Unit sit for 30 seconds�
8� Use the Power button to turn on the Control Unit�
9� If the error persists, please call the phone number listed in the For
Support section�
The Ultrasonic Core is 1� Verify the Ultrasonic Core is fully inserted in the Infusion Catheter�
not fully inserted in the
2� Disconnect the Ultrasonic Core connectors�
Infusion Catheter while
3� Inspect for fluid or damage to the pins�
ultrasound is running�
4� Dry the connectors, if necessary�
5� Reconnect the Ultrasonic core and ensure the connections are secure�
6� Press Start to resume ultrasound�
7� If the error persists, please call the phone number listed in the For
Support section�
Troubleshooting Step
46