Boston Scientific EKOS Control System 4.0 User Manual page 45

Table 20.
Message Error
Description Code
Check the E300 Poor connection of the
catheter E309 Infusion Catheter�
connector� E310 Infusion Catheter
E312 Connector is wet at the
E322 connection site�
Please call the E301 Channel error�
phone number E303
listed in the For
Support section�
Please call the E316 Channel error�
phone number E317 In rare circumstances
listed in the For E318 error code E319 may
Support section� E319 also be presented due
E326 to a software anomaly�
E327
E328
E329
E330
Please call the E323 Channel error�
phone number E325
listed in the For
Support section�
Please call the E324 Channel error�
phone number
listed in the For
Support section�
Possible Cause
1� Disconnect the Infusion Catheter�
2� Inspect for fluid or damage to the pins�
3� Dry the Infusion Catheter connector, if necessary�
4� Reconnect the Infusion Catheter and ensure the connection is secure�
5� Resume ultrasound�
6� If the error persists, connect the CIC into the other channel�
7� Resume ultrasound�
8� If the error persists, please call the phone number listed in the For
Support section�
1� Disconnect the Infusion Catheter and Ultrasonic Core connectors�
2� Inspect for fluid or damage to the pins�
3� Dry the connectors, if necessary�
4� Reconnect the Infusion Catheter and Ultrasonic Core and ensure the
connection is secure�
5� Press Start to resume ultrasound�
6� If the error persists, disconnect and reconnect the CIC�
7� Press Start to resume ultrasound�
8� If the error persists, please call the phone number listed in the For
Support section�
1� Press the Power button to turn off the Control Unit�
2� Let the Control Unit sit for 30 seconds�
3� Use the Power button to turn on the Control Unit�
4� If the error persists, please call the phone number listed in the For
Support section�
1� Disconnect the Infusion Catheter and Ultrasonic Core connectors�
2� Inspect for fluid or damage to the pins�
3� Dry the connectors, if necessary�
4� Reconnect the Infusion Catheter and Ultrasonic Core and ensure the
connections are secure�
5� Resume ultrasound�
6� If the error persists, disconnect and reconnect the CIC�
7� If the error persists, press the Power button to turn off the Control Unit�
8� Let the Control Unit sit for 30 seconds�
9� Use the Power button to turn on the Control Unit�
10� If the error persists, please call the phone number listed in the For
Support section�
1� Make sure nothing is pressing against the Stop and Start buttons�
2� Press Start to resume ultrasound�
3� If the error persists press the Power button to turn off the Control Unit�
4� Let the Control Unit sit for 30 seconds�
5� Use the Power button to turn on the Control Unit�
6� If the error persists, please call the phone number listed in the For
Support section�
Troubleshooting Step
45
Black (K) ∆E ≤5.0