Factory Reset Cisco Telepresence Touch 10 - Cisco TelePresence SX10 Quick Set Administrator's Manual

Cisco TelePresence SX10 Quick Set
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Introduction

Factory reset Cisco TelePresence Touch 10

This chapter applies to the first Touch 10 controller (Cisco
TelePresence Touch 10). This device has no logo on front.
See the previous page for the newer version that was
launched late 2017.
In an error situation it may be required to factory reset the Touch
controller to recover connectivity. This should be done only when
in contact with the Cisco support organization.
When factory resetting the Touch controller the pairing
information is lost, and the Touch itself (not the video
conferencing device) is reverted to factory defaults.
It is not possible to undo a factory reset.
D15330.18 SX10 Administrator Guide CE9.12, APRIL 2020.
Configuration Peripherals
1. Locate the
2. Press and hold the
green). It takes approximately 10 seconds.
3. Press the
Touch 10 automatically reverts to the default factory settings
and restarts.
Touch 10 must be paired to the video conferencing
device anew. When successfully paired it receives a new
configuration automatically from the device.
Maintenance Maintenance
Mute and Volume down buttons.
Mute button until it starts blinking (red and
Volume down button twice.
Volume down
102
Administrator Guide
Device settings
About pairing and how to
connect Touch 10 to the
video conferencing device
In order to use the Touch 10 controller, it
must be paired to the video conferencing
device via LAN (remote pairing).
Read about pairing and how to connect
Touch 10 to the video conferencing
► Connect the Touch 10
device in the
controller chapter.
Mute
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Appendices