Factory Reset Using The Touch Interface; Factory Reset Using The Web Interface - Cisco TelePresence C20 Troubleshooting Manual

Factory reset using the Touch interface

Using the Touch panel to factory reset your system is the recommended and easiest method to reset
the system. Follow the steps below.
• Enter the Settings screen by tapping the Settings icon in the upper right corner of the screen.
Figure 20 - Settings Icon Touch Screen
• Tap Administrator Settings.
• Tap Reset.
• Then Factory Reset.
• A confirmation message appears.
• Tap Do Factory Reset.
Figure 21 - Factory Reset Dialogue Box
D15029.01 Troubleshooting Guide TC6.0, April 2013.

Factory reset using the web interface

Access the web interface of the system using http://<ip_address_of_system>.
• login as admin.
Figure 22 - Factory Reset via Web Interface
• Click on Maintenance -> Factory
• A warning screen opens.
• Click Perform a Factory Reset.
Figure 23 - Factory Reset Warning
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Troubleshooting Guide TC6.0
Reset.
Copyright © 2013 Cisco Systems, Inc. All rights reserved.