Factory Reset The Touch 10 - Cisco TelePresence MX200 G2 Administrator's Manual

Cisco TelePresence MX200 G2 and MX300 G2

Introduction

Factory reset the Touch 10

In an error situation it may be required to factory reset the Touch
controller to recover connectivity. This should be done only when
in contact with the Cisco support organization.
When factory resetting the Touch controller the pairing
information is lost, and the Touch itself (not the video system) is
reverted to factory defaults.
It is not possible to undo a factory reset.
1. Locate the Mute and Volume down buttons.
2. Press and hold the Mute button until it starts blinking (red and
green). It takes approximately 10 seconds.
3. Press the Volume down button twice.
Touch 10 automatically reverts to the default factory settings
and restarts.
If Touch 10 is directly connected to the video system it
receives a new configuration automatically from the video
system.
If Touch 10 is connected via LAN the device must be paired to
the video system anew. When successfully paired it receives
a new configuration automatically from the video system.
D15332.01 MX200 G2 and MX300 G2 Administrator Guide CE8.0, NOVEMBER 2015.
Configuration Peripherals Maintenance Maintenance
Mute
Volume down
www.cisco.com — Copyright © 2015 Cisco Systems, Inc. All rights reserved.
56
Administrator Guide
System settings Appendices
About pairing and how to
connect Touch 10 to the
video system
In order to use the Touch 10 controller,
Touch 10 must either be directly
connected to the codec, or paired to the
codec via LAN. The latter is referred to as
remote pairing.
Read about pairing and how to connect
Touch 10 to the video system in the
► Connect the Touch 10 controller
chapter.