Factory Reset The Cisco Telepresence Touch 10 - Cisco TelePresence SX20 Quick Set Administrator's Manual

Cisco TelePresence SX20 Quick Set
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Introduction

Factory reset the Cisco TelePresence Touch 10

This chapter applies to the first Touch 10 controller (Cisco
TelePresence Touch 10). This device has no logo on front.
See next page for the newer version that was launched late
2017.
In an error situation it may be required to factory reset the Touch
controller to recover connectivity. This should be done only when
in contact with the Cisco support organization.
When factory resetting the Touch controller the pairing
information is lost, and the Touch itself (not the video system) is
reverted to factory defaults.
It is not possible to undo a factory reset.
D15329.08 SX20 Administrator Guide CE9.2, NOVEMBER 2017.
Configuration Peripherals
1. Locate the
2. Press and hold the
green). It takes approximately 10 seconds.
3. Press the
Touch 10 automatically reverts to the default factory settings
and restarts.
Touch 10 must be paired to the video system anew.
When successfully paired it receives a new configuration
automatically from the video system.
Maintenance Maintenance
Mute and Volume down buttons.
Mute button until it starts blinking (red and
Volume down button twice.
Volume down
69
Administrator Guide
System settings
About pairing and how to
connect Touch 10 to the
video system
In order to use the Touch 10 controller,
Touch 10 must be paired to the codec via
LAN (remote pairing).
Read about pairing and how to connect
Touch 10 to the video system in the
► Connect the Touch 10 controller
chapter.
Mute
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Appendices