Lonza PyroTec PRO Hardware User Manual page 103

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Problem, error on air displacement pipetting arm (Air LiHa) and tips
Precision (Gravimetric) Test
failed
Pipetting channel does not
meet specified performance
Initialization error in Z-axis
Air LiHa tip adapter crash
Problem, error on multichannel arm
Tips/DiTis are not aligned
properly to the carriers
During the pipetting process
the pipetting head stops and
generates an error
Several or all pipetting chan-
nels are leaking
PyroTec™ PRO Hardw are User's Manual, V1.2
Wrong settings for liquid
conductivity
Wrong liquid class settings
Foam or bubbles in the liq-
uid containers
Loose or leaking connec-
tions causing drops at tips
to appear
Insufficient system liquid
Electrostatic charged cloth-
ing or furniture
Highly conductive system
liquid
Wrong liquid class used
Dirty DiTi cone
Plunger seal defective
Inline filter moistened (too
much liquid aspirated)
Z-rods are blocked in the
uppermost Z-position
Tip adapters not aligned
correctly
The carrier offsets are not
taught correctly
The carriers are not ad-
justed correctly
The mechanics are defec-
tive
Aspirate / dispense accel-
eration and or deceleration
is too fast compared to
speed:
plunger plate is blocked
Wrong DiTis, , tip cone
seals or gaskets used
The DiTis are not picked
up properly
Return to TOC
Rectify the settings for liquid con-
ductivity
Rectify the settings for liquid classes
or remove foam/bubbles
Perform daily maintenance
Perform daily maintenance
Discharge electrically through con-
tact with an earthed object
Use system liquid with a conductiv-
ity below 500 µS/cm
Check / correct the liquid classes
Clean DiTi cones
Contact Lonza Scientific Support
Replace inline filter
See "Air LiHa Inline Filter"
Manually reposition the Z-rods by
releasing the Z-brake and moving
the Z-rod down by approx. 2.5 cm
(1 in.)
See "Releasing the Z-brake of the
Air LiHa"
Contact Lonza Scientific Support for
re-aligning the tip adapters
Contact Lonza Scientific Support
Contact Lonza Scientific Support.
Only use DiTis, tip cone seals or
gaskets provided by Lonza
Check the carrier positions
Contact Lonza Scientific Support
RT-MN024-1.2 02/21
103

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