Technical Assistance Center - Cisco 678 Installation And Operation Manual

Obtaining Technical Assistance

Technical Assistance Center

Cisco 600 Series Installation and Operation Guide
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You can access CCO in the following ways:
WWW: www.cisco.com
•
Telnet: cco.cisco.com
•
Modem using standard connection rates and the following terminal settings:
•
VT100 emulation; 8 data bits; no parity; and 1 stop bit.
From North America, call 408 526-8070
–
From Europe, call 33 1 64 46 40 82
–
You can e-mail questions about using CCO to cco-team@cisco.com.
The Cisco Technical Assistance Center (TAC) is available to warranty or
maintenance contract customers who need technical assistance with a Cisco
product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information
and software upgrades and for requesting TAC support, use
www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
Language
English
Hanzi (Chinese)
Kanji (Japanese)
Hangul (Korean)
Spanish
Thai
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For
other telephone numbers and TAC e-mail addresses worldwide, consult the
following web site:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
E-mail Address
tac@cisco.com
chinese-tac@cisco.com
japan-tac@cisco.com
korea-tac@cisco.com
tac@cisco.com
thai-tac@cisco.com
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