Series 800 General Information; Who Should Read This Guide; What Is Included In This Guide; Warranty Options - TransAct Ithaca 800 Series Maintenance Manual

Series 800 Maintenance Manual
General Information

Series 800 General Information

Who should read this guide?

This document is intended for trained service technicians.

What is included in this guide?

This Maintenance Manual covers the proper maintenance procedures for servicing the Series 800 printer.
This manual provides an overview of the Series 800 printer specifications, mounting requirements, a
description of the printer sensors, overview of the electrical connections, operational procedures,
assembly/disassembly procedures, and listing of available spare parts.

Warranty Options

All 800 Series Printers come with a standard 24-month standard warranty covering both parts and labor that
starts upon shipment from the factory. An optional extended warranty, covering both parts and labor for an
additional 12 months, may be purchased separately. For more information concerning the warranty options,
please contact the Sales Department at TransAct's Ithaca facility. You are responsible for insuring any
product returned for service, and you assume the risk of loss during shipment to Ithaca C.O.D. packages are
not accepted and warranty repairs are subject to the terms and conditions as stated on the Ithaca warranty
policy (packed with each new printer).

Internet Support

www.transact-tech.com

TransAct Technologies Incorporated maintains an Internet web site with content devoted to supporting our
products. At our Support Services section for our Ithaca brand products you can find documentation for the
800 Series printer including a current copy of the OEM Integration Manual. Our on-line suppport also
includes an option to obtain assistance from a technical support specialist by filling out a e-mail assistance
request form.Your e-mail will be received by one of our support specialists and they will contact you via a
phone call. The 800 Series printer support pages offer the latest information.
Mar-03 Rev C Page
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Confidential Information: Not for Distribution.