TransAct Ithaca 90PLUS Series Operator's Manual
  1. Manuals
  2. Brands
  3. TransAct Manuals
  4. Printer
  5. Ithaca 90PLUS Series
  6. Operator's manual

TransAct Ithaca 90PLUS Series Operator's Manual

Pcos series
Hide thumbs Also See for Ithaca 90PLUS Series:
Table of Contents

Advertisement

Quick Links

Download this manual
P
OS SERIES 90PLUS
C

Advertisement

Table of Contents
loading

Related Manuals for TransAct Ithaca 90PLUS Series

Summary of Contents for TransAct Ithaca 90PLUS Series

  • Page 1 OS SERIES 90PLUS...
  • Page 3 WARNING: To prevent fire or shock hazard, do not expose this printer to rain or moisture.
  • Page 4 TransAct Technologies, Inc. ("TransAct"). This document is the property of and contains information that is both confidential and proprietary to TransAct. Recipient shall not disclose any portion of this document to any third party.

  • Page 5: Federal Communications Commission Radio Frequency Interference Statement

    Federal Communications Commission Radio Frequency Interference Statement The Series 90PLUS Printer complies with the limits for a Class A computing device in accordance with the specifications in Part 15 of FCC rules, which are designed to minimize radio frequency interference during installation; however, there is no guarantee that radio or television interference will not occur during any particular installation.

  • Page 7: Table Of Contents

    About this Operator’s Guide... 1 Contacting TransAct Technologies’ Ithaca Facility... 2 Warranty Information ... 3 Ordering Supplies ... 4 Description of the Series 90PLUS Printer ... 6 SETTING UP THE PRINTER Unpacking the Printer ... 16 Who should read this book? ... 1 What is covered in this book? ...
  • Page 8 Choosing a Location for the Printer... 23 Installing a Ribbon Cassette ... 24 Connecting the Power Cord... 26 Loading and Removing Paper... 27 Cutter ... 36 MICR Reader... 42 Testing the Printer ... 44 Testing the MICR Reader... 46 Connecting the Cables ... 47 Setup Checklist ...
  • Page 9 Indicator Lights ... 64 READY Light Flashes Red ... 65 Printer Smears Characters ... 65 Cable Requirements ... 68 RS-232C Communication ... 68 Pin Assignments for 9-pin Printer Connector... 68 Serial Cable Configurations ... 69 Cable Requirements ... 70 Pin Assignments... 70...

  • Page 11: About The Series 90Plus Printer

    WHO SHOULD READ THIS BOOK? This book is intended for new and experienced operators. If you are going to set up, use, or maintain a Series 90PLUS Printer with any point-of-sale system, then this book is for you. WHAT IS COVERED IN THIS BOOK?

  • Page 12: Where Can You Find More Information

    MICR reader is available. A Maintenance Manual is also available. It shows how to repair the Series 90PLUS Printer and lists the replacement parts. The Maintenance Manual is intended for trained, service technicians. For information about ordering these books, refer to the next section.

  • Page 13: Warranty Information

    12 months, may be purchased separately. For more information concerning the warranty options, please contact your dealer or the Sales Department at TransAct’s Ithaca facility. See “Contacting TransAct Technologies’ Ithaca Facility” on page 2.

  • Page 14: Ordering Supplies

    Warranties, Depot Repairs, Maintenance Contracts, and Internet Support. ORDERING SUPPLIES You may order supplies by calling TransAct Technologies or by faxing the order form that was shipped in the box with the printer. The fax number is (607) 257-3868. If you would like more forms, call TransAct Technologies’...

  • Page 15: Ribbon Cassettes

    Parallel Communication Cable 25-pin male to 25-pin male Serial Communication Cable PC, 9-pin female to 9-pin female PC, 9-pin female to 25-pin female Supplier TransAct Technologies used. About The Series 90PLUS Printer Stock Number 100-7565 Stock Number 90-6415 Stock Number 90-7337 06-0571...

  • Page 16: Description Of The Series 90Plus Printer

    DESCRIPTION OF THE SERIES 90PLUS PRINTER The PcOS Series 90PLUS Printer is a stand-alone, 42-column, high-speed impact printer. The Series 90PLUS Printer performs a variety of functions in a point-of-sale environment and is available in the following models: Model 91PLUS: Receipt only...

  • Page 17: Series 90Plus Models

    SERIES 90PLUS MODELS Each of the four models in the Series 90PLUS line of printers has its own set of features. PcOS Model 91PLUS Receipt Printer The Model 91PLUS is a receipt printer used for applications requiring high- speed printing of receipts and single-line validation. Its features include: 340 characters per second bidirectional printing at 17 characters per inch 42-column printing at 15 characters per inch.
  • Page 18 PcOS Model 93PLUS Receipt, Journal, and Slip/Validation Printer The Model 93PLUS is a receipt, journal, and slip/validation printer used for applications requiring printing of up to 17 lines on inserted forms such as checks (for validation), charge slips, guest checks, or personal checks (slip mode).

  • Page 19: Standard Features

    STANDARD FEATURES The following features and items are standard on all Series 90PLUS Printers: Parallel interface - Centronics/IEEE 1284 Internal Universal Power Supply (95 to 265 VAC) Operating controls and lights Paper low sensor Operator controlled self-test Cash drawer connector (RJ12) and driver (24V, 1.0 amp pulse for approximately 150 ms;...

  • Page 20: Optional Features

    OPTIONAL FEATURES The optional features either replace a standard feature or enhance the operation of the printer. All optional features are installed at the factory and must be selected when the printer is ordered. RS-232C serial communication interface RS-422 serial communication interface...

  • Page 21: Print Characteristics

    PRINT CHARACTERISTICS The Series 90PLUS Printer prints characters in a variety of pitches as shown in the following table and print samples. Each pitch can also be printed in a variety of styles affecting the appearance of the characters and the speed of the printer.
  • Page 22 Series 90PLUS Operator’s Guide...
  • Page 23 About The Series 90PLUS Printer...
  • Page 24 Series 90PLUS Operator’s Guide...

  • Page 25: Setting Up The Printer

    SETTING UP THE PRINTER By following the instructions in this chapter, the Series 90PLUS Printer should be ready to hook up to your system in just a few minutes. Here is a list of what is covered in this chapter:...

  • Page 26: Unpacking The Printer

    UNPACKING THE PRINTER Protective Foam Pads Print Ribbon Cassette AC Power Cord • Operator's Guide • Supplies Order Form • Journal Lock Keys (Optional)
  • Page 27 2. Open the box, and remove the paper and supplies envelope. 3. Carefully lift the printer out of the box, and set it on a sturdy, flat surface. 4. Separate the printer from the packing material.

  • Page 28: Check That All Items Are Present

    The following items are packed in the box and supplies envelope. If any items are missing, contact your dealer, or if you purchased the printer directly from TransAct Technologies Incorporated, contact the Sales Department. Please refer to “Contacting TransAct Technologies’ Ithaca Facility” on page 2. PcOS Series 90PLUS Operator’s Guide Warranty sheet...

  • Page 29: Remove The Cantilever Restraint And The Print Head Carriage Restraint

    REMOVE THE CANTILEVER RESTRAINT AND THE PRINT HEAD CARRIAGE RESTRAINT Note: Do not remove the packing restraints if you will be moving 1. Remove the cantilever restraint, as shown in the illustration. the printer to another location before installation. Setting Up the Printer Cantilever Restraint...
  • Page 30 2. Open the cassette cover. 3. Remove the print head carriage restraint. The foam restraint keeps the print head from moving during shipment. Be sure to remove the restraint before operating the printer. Cassette Cover Print Head Carriage Restraint...

  • Page 31: Remove The Paper Roll

    4. Close the cassette cover. Note: Save both restraints with the box and packing materials in REMOVE THE PAPER ROLL Paper Cover 1. Open the paper cover. case you need to send the printer in for service. Setting Up the Printer...
  • Page 32 2. Remove the paper roll and the rubber band around it. 3. Close the paper cover. Paper Roll Rubber Band...

  • Page 33: Choosing A Location For The Printer

    CHOOSING A LOCATION FOR THE PRINTER The Series 90PLUS Printer is designed to be placed on point-of-sale terminals, counter tops, or any other flat, stable surface that can support the weight of the printer (about 10 pounds or 4.5 kilograms). Please refer to the dimensions when selecting the best possible location.

  • Page 34: Installing A Ribbon Cassette

    Follow these steps to install or change the ribbon cassette. Back of Printer 1. Turn off the printer (if already on), and open the cassette cover. Note: If you are removing a used ribbon cassette, grasp both sides Print head 2.
  • Page 35 4. Tighten the ribbon by turning the knob on the cassette clockwise. 5. Close the cassette cover. 6. Turn the printer back on (if already installed). If you are setting up the printer, go to the next section. Setting Up the Printer Ribbon...

  • Page 36: Connecting The Power Cord

    AC power source. The power cord is in the supplies envelope. 3. Turn on the printer. The READY light turns green indicating the printer is functioning. Note: The printer takes about 1.5 seconds to begin operation.

  • Page 37: Loading And Removing Paper

    This section describes how to load and remove paper. Change the paper when the READY light flashes orange and green. This indicates that the paper is low. The printer will stop. You must change the paper for the printer to resume operation.
  • Page 38 3. Place the roll in the printer, so the paper unwinds from the bottom (front). 4. Slide the edge of the paper over the receipt roller and into the paper load throat. Receipt Roller...
  • Page 39 5. Turn on the printer, and press the FEED button until 12 inches of paper is loaded. With slight downward pressure, the receipt paper feeds into the throat and around the platen assembly. Setting Up the Printer FEED Button...
  • Page 40 6. If you are loading multiple-ply paper, place the take-up spool into the printer, lining up the gears. If you are loading single-ply paper, continue with Step 10. 7. Separate the paper plies. The white ply is always used for the receipt.
  • Page 41 8. Fold the edge of the journal ply, and insert it into the slot on the take-up spool. 9. Press the FEED button to wind two or three turns of the journal ply onto the take-up spool. Setting Up the Printer...
  • Page 42 Series 90PLUS Operator’s Guide 10. Thread the receipt paper through the slot in the paper cover. Close the paper cover, and then tear off any excess receipt paper. If at any time the paper does not feed, repeat the steps. If this does not...

  • Page 43: Removing The Journal Take-Up Roll

    If you are changing multiple-ply paper, you must remove the journal take-up roll before installing the supply roll. Paper Cover 1. Open the paper cover. 2. Press the FEED button to advance the journal paper past the last journal entry. Setting Up the Printer...
  • Page 44 3. Lift the take-up spool from the printer, and cut the paper below the last journal entry. Be sure that all entries are included. 4. Slide the printed journal off the take-up core, and put it in a safe place.
  • Page 45 5. Remove the journal supply roll. Do not pull on the paper to remove unused paper from the printer. Instead, hold the FEED and the RESUME buttons simultaneously. This removes unused paper from the printer safely. Setting Up the Printer...

  • Page 46: Cutter

    CUTTER The cutter is a factory installed option on the Series 90PLUS Printer. The cutter performs a partial cut that slices the receipt paper when the receipt is finished printing. LOADING AND REMOVING PAPER WITH THE CUTTER This section describes how to load and remove paper with the optional cutter installed, if your printer does not have the optional cutter installed refer to “Loading and Removing Paper”...
  • Page 47 5. Slide the edge of the paper under the cutter unit, and insert the paper between the receipt roller and the paper load throat. 6. Turn on the printer, and press the FEED button until 12 inches of paper is loaded.
  • Page 48 7. If you are loading single-ply paper, continue with Step 8. If you are loading multiple-ply paper, separate the paper plies. The white ply is always used for the receipt. Thread the journal ply (yellow) under the cutter unit. 8. Insert the receipt paper through the slot in the cutter unit. The slot is marked with a series of arrows.
  • Page 49 11. Place the take-up spool into the printer, lining up the gears. 12. Fold the edge of the journal ply, and insert it into the slot on the take-up spool. 13. Press the FEED button to wind two or three turns of the journal ply onto the take-up spool.

  • Page 50: Removing The Journal Take-Up Roll

    2. Press the FEED button to advance the journal paper past the last journal entry. 3. Lift the take-up spool from the printer, and cut the paper below the last journal entry. Be sure that all entries are included. 4. Slide the printed journal off the take-up core, and put it in a safe place.
  • Page 51 5. Remove the used paper core. If there is still unused paper on the core, tear the paper out of the printer. Do not pull on the paper to remove unused paper from the printer. Hold the FEED and the RESUME buttons...

  • Page 52: Micr Reader

    The MICR (Magnetic Ink Character Recognition) reader is an option on the Series 90PLUS Printer. The reader is attached to the front of the printer and allows a document with MICR data, such as a check, to be read and positioned for printing.

  • Page 53: Check Verification (Micr)

    CHECK VERIFICATION (MICR) 1. The host system sends a MICR read request to the printer. The green LED lights up indicating the printer is ready to verify a check. 2. Be sure the check is face up with the MICR characters on the right.

  • Page 54: Testing The Printer

    If the character set is incomplete or does not look at all like the sample, contact your dealer or the Technical Support Department at TransAct Technologies’ Ithaca facility. Please refer to “Contacting TransAct...
  • Page 55 Setting Up the Printer The menu shown on the sample above provides different modes for running the printer. These modes are described in the Programmer’s Guide. To order a Programmer’s Guide, see “Contacting TransAct Technologies’ Ithaca Facility” on page 2. If you have accidentally entered this menu mode, turn the...

  • Page 56: Testing The Micr Reader

    MICR Read Test. 4. Press the RESUME button to start the test. 5. The printer prints “Insert Check to Read,” and the green LED is lit. Insert a check with MICR characters printed on it.

  • Page 57: Connecting The Cables

    CONNECTING THE CABLES Now that you have set up and tested the printer, you are ready to connect it to the point-of-sale system. CONNECTING THE COMMUNICATION CABLE Depending on the interface your system uses, either connect the serial or parallel communication cable to the appropriate connector on the back of the printer.
  • Page 58 Connect the Parallel Cable Back of Printer 1. Turn off the printer and host system or personal computer. 2. Connect the 25-pin parallel interface cable to the connector located on the back of the printer. Refer to the Appendix for information on the parallel cable requirements.

  • Page 59: Connecting The Cash Drawer Cables

    Adapters are available for connecting cash drawers equipped with BNC style connectors (the standard is a modular, telephone style connector). If you need an adapter, contact the Technical Support Department at TransAct Technologies. See “Contacting TransAct Technologies’ Ithaca Facility” on page 2. Cash Drawer...

  • Page 60: Setup Checklist

    SETUP CHECKLIST Did you follow all of the steps required to setup the printer? Here they are again for you to check. Unpack the printer. Remove the cantilever restraint and the print head carriage restraint. Choose a location for the printer.

  • Page 61: Operating The Printer

    OPERATING THE PRINTER Once the printer has been setup, there is little that you need to do during daily operation because most functions are controlled by the host system. This chapter describes the following few tasks that you will need to perform, some...

  • Page 62: Operating The Keypad

    The keypad contains three buttons and two indicator lights for easy operation of the printer. The AC power switch is on the left rear side of the printer. Take a few minutes to become familiar with the keypad so that if something unexpected happens, you will be prepared.
  • Page 63 Paper cover is open. Form Status Conditions Insert slip form. Insert validation form. Form is inserted. Remove form or slip misfeed. Printer is low on receipt paper. Error Conditions Printer is out of paper. Printer has faulted. Printer State READY...

  • Page 64: Buttons

    Note: When the printer is reinitialized, all printer functions return AC POWER SWITCH The AC power switch turns the printer on and puts it on-line (READY light On, FORM light Off). Note: The printer takes about 1.5 seconds to begin operation.

  • Page 65: Printing On Forms

    PRINTING ON FORMS The Series 90PLUS Printer can print on inserted forms in two ways by: Inserting the form in the top of the printer, referred to as validation, which allows up to 17 lines of print on a form, or Inserting the form in the front of the printer, referred to as slip printing, which allows many more lines of print on a form.

  • Page 66: Validation Controlled By The Printer

    Validation Controlled by the Printer 1. The host system sends a validation transaction to the printer. 2. The printer opens the validation clamp, so the form can be inserted. The FORM light flashes, and the READY light shines orange. 3. Insert the form into the printer.

  • Page 67: Slip Printing

    Slip printing is controlled by the printer. 1. The host system sends a slip transaction to the printer. 2. The printer opens the slip clamp, so a form can be inserted. The FORM light flashes, and the READY light shines orange.

  • Page 68: Changing The Print Head

    REMOVING THE USED PRINT HEAD Caution: The print head can get very hot. Back of Printer 1. Turn off the printer, and allow the print head to cool for at least three minutes before replacing it. Power Switch On Off...
  • Page 69 1. Open the cassette cover. 2. Remove the ribbon cassette. 4. Open the print head clip by grasping the tab on the right side of the clip and rotating it from right to left. Operating the Printer Cassette Cover...

  • Page 70: Installing The New Print Head

    Note: In the following illustrations, the heat sink is not shown 5. Lift the print head straight up out of the carriage. INSTALLING THE NEW PRINT HEAD 1. Slide the black wire guide on the back of the print head into the slot on the carriage.
  • Page 71 4. Close the print head clip by rotating it from left to right and latching it into place. 5. Replace the ribbon cassette, and then close the cassette cover. 6. Turn on the printer. After the print head has been replaced, test the printer to make sure it is printing properly.

  • Page 72: Adjusting The Platen Gap

    ADJUSTING THE PLATEN GAP Blue Lever The gap between the print head and the platen can be adjusted to accommodate the thickness of different paper. If the gap is not set properly, the characters can smudge, the print head can jam, and the density of the characters will be less than ideal.

  • Page 73: Cleaning The Printer

    Caution: Do not use rubbing alcohol or any kind of cleaner on internal parts of the printer, as this may cause some parts to crack or break. None of the internal parts of the printer require lubrication or routine ®...

  • Page 74: Correcting Problems

    CORRECTING PROBLEMS INDICATOR LIGHTS There are two indicator lights on the right side of the printer: READY and FORM. The READY light may be red, green, or orange. The FORM light is green. READY Light Green Flashing Green Orange Orange...

  • Page 75: Ready Light Flashes Red

    If you are unable to correct the problem, contact your dealer or the Technical Support Department at TransAct Technologies. Please refer to “Contacting TransAct Technologies’ Ithaca Facility” on page 2. Have the error code available when you call. PRINTER SMEARS CHARACTERS Adjust the platen gap.

  • Page 77: Appendix

    APPENDIX CASH DRAWER PIN ASSIGNMENTS Function Drawer Drive + Drawer Drive - Status Signal Status Ground Frame Ground Drawer 1 Pin 4 Pin 5 Pin 2 Pin 3 Pin 6 Pin 1 Appendix Drawer 2 Pin 4 Pin 1 Pin 2 Pin 3 Pin 6...

  • Page 78: Serial Cable

    SERIAL CABLE CABLE REQUIREMENTS The PcOS Series 90PLUS Printer requires an RS-232C shielded cable, no more than 50 feet long. The cable must be UL and CSA approved. RS-232C COMMUNICATION The RS-232C interface uses the following protocol and communication characteristics: Up to 19.2K baud;...

  • Page 79: Serial Cable Configurations

    The following cable configurations are for different host requirements. Serial PC to Series 90PLUS Ithaca part number 10-2020, 9-pin to 9-pin female cable, should be used to connect PcOS Series 90PLUS Printers to personal computers or PS/2’s with 9- pin serial ports. Nine-pin...

  • Page 80: Parallel Cable

    PARALLEL CABLE CABLE REQUIREMENTS The PcOS Series 90PLUS Printer requires a 25-pin male D-shell connector at the printer. To connect the printer to most personal computers, use Ithaca part number, 253-9800007, which is a 25-pin male to 25-pin male parallel interconnect cable.

  • Page 81: Index

    9 options, 10 FEED button, 55 forms printing, 56 indicator lights, 53 MICR reader, 43 keypad buttons, 55 indicator lights, 53 operating, 53 MICR reader MICR reader, 43 testing, 47 options, 10 ordering documentation. See TransAct Technologies. ordering supplies, 5...
  • Page 82 24 RS-232C communication, 68 serial cable configurations, 69 connecting, 48 requirements, 68 serial cable connector pin assignments, 68 Series 90PLUS models, 7 service information, 3 slip printing, 56 supplies, 5 cables, 5 paper, 4 print head, 5 take-up spools, 5...
  • Page 83 17 validation, 56 warranty information, 3 weight of printer, 23...
  • Page 84 PN: 90-7478 Rev. F 02/03...

This manual is also suitable for:

Ithaca 91plusIthaca 92plusIthaca 93plusIthaca 94plus

Table of Contents