Appendix D: System Log Files; How To Create A Datadump File - Canon PRISMAsync v3.2 Technical & Service Manual

Appendix D: System log files

Appendix D: System log files

How to create a datadump file

Question
How to create a datadump file?
Answer
A datadump file contains system information about counters, versions and errors and is useful
for analysis of the system behaviour.
To create a datadump file:
1. Open the Setting Editor by entering the name of your system in the address bar of your
internet browser (e.g. Internet Explorer). In the example the system name is: ipc6010s-sns.
2. Do the following steps:
1. Select [Support]
2. Select [Troubleshooting]
3. Select [Create a new datadump file]
3. To download the file you have to be logged in as [Key operator] or [System administrator].
Select the correct Username and enter the Password. Then click on [Login].
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PRISMAsync V3.2