Canon RC-IP1000 User Manual
Canon RC-IP1000 User Manual

Canon RC-IP1000 User Manual

Remote camera controller
Table of Contents

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Remote Camera Controller
User Manual
ENGLISH

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Summary of Contents for Canon RC-IP1000

  • Page 1 Remote Camera Controller User Manual ENGLISH...
  • Page 2: Important Safety And Handling Instructions

    Contact • Do not leave the product plugged in for extended a Canon sales representative as soon as possible. periods of time in locations exposed to high levels of dust, moisture or oily smoke.
  • Page 3: Handling Precautions

    Handling Follow the cautions below. Otherwise physical CAUTION • When moving the product, make sure to disconnect the injury or property damage may result. power connector and any other connected cables. Damaging the cables may cause fire or electric Installation shock.
  • Page 4: Disclaimers

    Canon sales representative. about its marketability or suitability for the customer's • Note that Canon may be unable to undertake servicing purpose. Moreover, Canon shall not be liable for any or repair of a product if it is modified without consulting damage, direct or incidental, that results from using the Canon or your Canon sales representative.
  • Page 5: Table Of Contents

    Table of Contents Important Safety and Handling Instructions ..............2 Safety Instructions........................2 Handling Precautions......................3 Disclaimers ..........................4 Chapter1 Introduction About this Manual......................8 Included Items ........................8 How to Use This Document ....................8 Names of Parts and their Functions ................9 Operation Area........................
  • Page 6 Changing Camera Settings ................... 49 Changing the Camera’s Menu Settings ................49 Adjusting the Focus from the LCD Panel................50 Controlling Multiple Cameras Simultaneously ............... 51 Operating Buttons/Dials/Levers of Multiple Cameras (Multi Control) ........51 Executing Presets on Multiple Cameras Simultaneously (Multi Preset)........ 51 Changing Power and Basic Settings for Multiple Cameras..........
  • Page 7: Chapter1 Introduction

    Chapter Introduction This section explains how to read this manual, as well as the names of parts of the device and their functionality.
  • Page 8: About This Manual

    In case the product does not operate normally, refer to “Troubleshooting” (P. 81). For the latest information related to the product (firmware, software, instruction manuals, operating environment, etc.) and supported cameras, please visit your local Canon website. Included Items Remote camera controller, printed materials.
  • Page 9: Names Of Parts And Their Functions

    Names of Parts and their Functions This section explains the names of parts of the device and their functionality. Some buttons light up under certain conditions (explained in this manual). Operation Area Camera Settings Area Menu Operation Area USER Buttons Area Iris/Zoom/Focus CAMERA / PRESET Pan/Tilt Operation...
  • Page 10 Menu Operation Area 4 5 6 SYSTEM Menu Button LCD Panel For display of video from the camera and menu Displays the SYSTEM menu (P. 60) Press it again screens. to return to the top menu. You can perform various operations by touching Condition Illumination the screen (touch panel).
  • Page 11 F1 / F2 / F3 / F4 Dials Used to operate elements displayed in the lower part of the LCD panel, such as menu items. The dials can be operated by turning or pressing them. USER Buttons Area USER 1 / USER 2 / USER 3 / USER 4 Buttons Used to perform the function assigned to each USER button.
  • Page 12 CAMERA / PRESET Status Lamps PRESET Select Selects/executes a preset. Indicate the status of the camera/preset Pressing and holding down a button without an corresponding to each number in the currently assigned preset registers the current settings in selected camera group/preset group. the preset.
  • Page 13 Pan/Tilt Operation Area Pan/Tilt Operation Area ENABLE Button USER 5 Button Switches the pan/tilt operation mode between Performs the function assigned to the button. pan/tilt mode and cropping frame adjustment F5 Dial mode. Performs the function assigned to the dial. The Additionally, pressing and holding down the button operation direction and speed of the assigned disables operation of the pan/tilt operation area.
  • Page 14 Iris/Zoom/Focus Operation Area IRIS Dial Iris/Zoom/Focus Operation Area ENABLE Used to adjust the iris manually (during manual Button iris). Turning the dial clockwise or counter- Enables or disables operation of the Iris/Zoom/ clockwise, you can respectively open up or close Focus Operation Area.
  • Page 15 Camera Settings Area Perform settings on the selected camera. 39 40 SHUTTER Button ABB Button Switches the shutter mode. Used for future expansion. AWB Button Condition Illumination Switches the white balance mode to automatic. Shutter Mode set to an (Orange light on) option other than off Pressing and holding down the button switches the color temperature to the one set for [Color...
  • Page 16 Camera Settings Area ENABLE Button MASTER PED. Dial Enables or disables operation of the Camera Adjusts the CAMERA menu > [Black: Master Settings Area. Pedestal] (P. 74) settings. Turning the dial clockwise increases the value. Pressing the dial Condition Illumination resets the value to 0.
  • Page 17: Terminals Area

    Terminals Area 48 49 55 56 EXHAUST VENT USB Terminal (Rear) You can connect a USB memory to the terminal. Important You can use a USB memory formatted with FAT32 or exFAT. While the cooling fan is running, warm air is discharged through the EXHAUST VENT.
  • Page 18: Chapter 2 Preparations

    Chapter Preparations This chapter explains the installation, connection and initialization of the device.
  • Page 19: Installation

    Installation When installing the device, make sure to follow the cautions listed in “Safety Instructions” (P. 2) and “Handling Precautions”. Important When installing the device, make sure to allow for ventilation by leaving space for the EXHAUST VENT and the AIR INTAKE as follows. •...
  • Page 20 Attach the mount angles to both sides of the device (using four 6 mm (0.24 in.)* long M3 screws). * Recommended length for mounting angles with a thickness of 2 mm (0.08 in.). Desktop mounting angle M3 screws • Do not over-tighten the screws. Doing so may damage the device. Insert the device into the desktop hole, then fix it in place using four screws.
  • Page 21: Connections

    Connections This section explains system configuration examples, as well as power supply methods. Communication with cameras* is done using XC protocol for IP connections, and NU protocol for serial connections. * In the example below, the terms “IP camera” and “serial camera” are used for convenience depending on the connection type for communication with the camera.
  • Page 22: Ip Connection System Example (Single Remote Camera)

    For SDI Video Transmission IP Camera IP Camera IP Camera IP Camera Control / LAN PoE+ hub Video / SDI IN Control Monitor Control Video Streaming/ SDI IN recording Video Control Switcher SDI OUT GPIO Monitor Video HDMI OUT Device IP Connection System Example (Single Remote Camera) Video IP Camera...
  • Page 23: Serial Connection System Example

    Serial Connection System Example Serial Camera IP Camera Serial Camera Serial Camera Video Video Video Video Video Control PoE+ hub SDI IN Monitor Control Video Video Control SDI IN RS-422 TALLY / Video Switcher Control Streaming SDI OUT /recording GPIO Monitor Control Video...
  • Page 24: Turning On/Off The Device

    Power Supply from the LAN Terminal (PoE+) The LAN terminal’s built-in PoE+ (Power over Ethernet+) function allows the device to be powered by a PoE+ hub that complies with IEEE802.3at Type 2 via a LAN cable (P. 84). Use a category 5e (or higher) STP LAN cable, up to 100 m (328 ft.) in length.
  • Page 25: Checking Screen Displays And Basic Operations

    Checking Screen Displays and Basic Operations This section describes each screen displayed on the device's LCD panel. If character strings received from a connected device contain characters that cannot be displayed by the device, they may be replaced with characters that can be displayed.
  • Page 26 Protect Iris, Focus, PTZ Information Displayed when [Operation Mode] (P. 63) is set to Iris value, focus value, and the approximate an option other than [Full Control]. settings for iris, focus, pan, tilt and zoom are displayed. Shooting Status Iris value The camera's shooting status is displayed.
  • Page 27 USER 1-10 Screen Display/Operation This section explains about the display/operation of the USER 1-10 screen. USER 1 to USER 10 Buttons Functions assigned to buttons USER 1 to USER 10 are displayed. Press the desired button to execute the assigned function or to switch the setting value. •...
  • Page 28 Camera List Screen Display/Operation This section explains about the display/operation of the Camera List screen. CAMERA Select Buttons Multi Setting values / Description Camera selection buttons (showing the camera Control number) are displayed. 50 buttons are displayed If you press a CAMERA select per page.
  • Page 29 Control Screen Display/Operation This section explains about the display/operation of the control screen. The control screen has a preset page and a trace page, which display a list of 10 cameras belonging to the selected group and 1 to 5 presets or 1 to 4 traces registered to them.
  • Page 30 Trace Page Display/Operation Trace Button Trace Execution Time You can select trace 1 to 4 registered on each The trace execution time is displayed when trace is camera. Buttons are displayed in the same way as selected. A count up or count down timer in the [Trace List] tab in the PRESET / TRACE (depending on the count method) is displayed menu.
  • Page 31 Preset List Screen Display/Operation This section explains about the display/operation of the preset list screen. PRESET Select Buttons Preset Display Number Switch Button Preset selection buttons (showing the preset Switches the amount of preset buttons shown per number and name) are displayed. 20 buttons are page between 20 and 50.
  • Page 32: Changing Settings On The Menu

    Changing Shooting Settings with Direct Setting Mode You can directly adjust exposure/white balance settings* on the top menu. The , SET and BACK buttons are used for this operation. * Shooting mode, white balance (mode, color temperature, CC, R gain, B gain), ISO/gain and shutter speed. Settings adjusted with direct setting mode Press the SET button while the top menu is displayed.
  • Page 33 Tab Page Switch Buttons, Current Tab Page Switch Buttons, Current Page Page Position/Total Tab Page Number Position/Total Page Number Switches to the previous/next tab page. Switches to the previous/next page. Setting Items List FUNCTIONS One line number button on the left and four setting Setting items of the currently selected line are item buttons are displayed per line (up to five lines displayed, and can be assigned to the F1-F4 dials.
  • Page 34 Turn the dial operated on step 5 to select the desired setting value, then press the SET button (or touch the desired value on the screen to select it). • The selected value is set. • You can also press the (for lists) or (for sliders) buttons on the menu operation area, or touch the [+] / [-] buttons on the slider to perform this operation.
  • Page 35: Checking Video On The Picture Screen

    Touch [OK] or press the SET button. • The menu screen reappears. • If you touch [Cancel] or press the BACK button the input operation will be interrupted. Checking Video on the PICTURE Screen You can check camera video input to the SDI IN terminal or the LAN terminal (IP connection) on the device's LCD panel.
  • Page 36 Setting item Setting Values / Description AF Frame Size: Same as the item of the same name in the CAMERA menu (P. 73). Face AF: (Face Detection:) Cancel Tracking: Crop Sets cropping for the camera's output video. Frame Display: All, Crop 1, Crop 2 Selects the crop frame to be displayed.
  • Page 37 PICTURE Screen Onscreen Displays The status and tally frame of each camera is displayed on the PICTURE screen. Additionally, during Single View the crop frame and the focus frame* are displayed. * The displayed frame differs depending on the camera. Icon / Display Description Icon / Display...
  • Page 38: Connection Settings For The Device

    Connection Settings for the Device Network Settings for the Device Perform network settings on the device in order to control IP connected cameras. Select the SYSTEM menu > [Network] tab. Select [DHCP/AutoIP] for [IPv4 Settings Method]. • The IPv4 address obtained with DHCP or AutoIP is set automatically. •...
  • Page 39: Camera Connection Settings

    Camera Connection Settings Perform connection settings (registration) for the cameras to be controlled by the device, and register them to each camera's unique number (camera number). You can search for IP connected cameras on the same network as the device and register them automatically.
  • Page 40: Registering Cameras Individually (Ip/Serial Connection)

    Registering Cameras Individually (IP/Serial Connection) Connect and register an individual camera via IP or serial connection (NU Protocol). Up to 5 cameras connected by serial connection can be registered. Select the SYSTEM > [Camera Connect. Details] tab. Select the registration destination (camera number) from [Camera]. •...
  • Page 41 Set a certificate in case of SSL communication (P. 42). Note • To unregister a camera. – Set [Connection Type] to [None] to unregister a camera. Inputting the IP Address Select the [IPv4 Address] line. • Here, you can also turn the F1-F4 dials to input numbers. Press the F1-F4 dials or touch the desired IPv4 address.
  • Page 42 Setting a Certificate for Camera Communication It is required to set up a certificate to communicate with a camera over SSL (HTTPS) communication. Select the SYSTEM menu > [Camera Connection] tab (P. 64). Connect the USB memory containing the camera certificate file to the front USB terminal. Select the certificate file from [Select Camera Communication Certificate File].
  • Page 43: Setting Up Multiple Factory-Set Cameras At Once

    Setting Up Multiple Factory-Set Cameras At Once From the device, you can perform the setup of multiple factory-set remote cameras at once. Once set up, remote cameras are configured with an administrator account and network information, and are ready to use. Connect the cameras to be set up to the same network as the device.
  • Page 44: Controlling Camera Power: On / Standby

    Controlling Camera Power: On / Standby Operating the Menu to Control Camera Power: On / Standby From the device, you can switch the power of cameras between on and standby. The cameras to be controlled can be selected from the currently selected camera, cameras belonging to the currently selected group, or all cameras that have been registered.
  • Page 45: Chapter 3 Operation

    Chapter Operation This chapter explains basic operations of the device, CAMERA / PRESET selection, and camera operation.
  • Page 46: Checking The Basic Operation Procedure

    Checking the Basic Operation Procedure Turning on the device (P. 24). • If there are already registered cameras in the selected group, connection will be automatic. Turning on the power of the cameras (P. 44). Selecting cameras (P. 28, P. 47). •...
  • Page 47: Selecting A Camera Group / Camera / Preset Group / Preset

    Selecting a Camera Group / Camera / Preset Group / Preset This sections explains how to select the camera group, camera, preset group or preset to be controlled in the CAMERA / PRESET select area. Selecting a Camera Group Up to 200 cameras (camera numbers 1-200) can be registered on the device. Cameras are assigned in groups of 10, and switching between groups allows you to switch the cameras to be controlled.
  • Page 48: Selecting A Camera

    Selecting a Camera Select a camera (belonging to the currently selected camera group) to be controlled. Check that CAMERA select mode is activated (the CAMERA / GROUP lamp illuminates). • If the CAMERA / GROUP lamp is not illuminated, press and hold the SELECT button until the CAMERA / GROUP lamp illuminates (P.
  • Page 49: Changing Camera Settings

    Changing Camera Settings Changing the Camera’s Menu Settings For cameras that allow you to change settings from the menu, you can operate the camera’s menu and change the camera’s settings from the device. Displaying the camera’s menu on the LCD panel to change camera settings You can display the camera’s menu on the device’s LCD panel and operate it to change camera settings.
  • Page 50: Adjusting The Focus From The Lcd Panel

    Select [Camera MENU] > the desired menu. • The selected menu appears on the camera image displayed on the external monitor. Select the [ ], [ ], [ ], [ ], [SET] or [CANCEL] buttons (in the [Camera Control] tab) to operate the camera’s menu.
  • Page 51: Controlling Multiple Cameras Simultaneously

    Controlling Multiple Cameras Simultaneously Operating Buttons/Dials/Levers of Multiple Cameras (Multi Control) You can select multiple cameras on the top menu’s camera list or the PICTURE screen to control them simultaneously. Selecting and controlling cameras from the PICTURE screen From the PICTURE screen, you can select cameras to be controlled with Multi Control and control them. Display the PICTURE screen (Multi View) (P.
  • Page 52: Changing Power And Basic Settings For Multiple Cameras

    Select [Group]. Select the preset number of each camera to be controlled from [Camera (number)]. • When [Control Range] is set to [All], repeat steps 4 and 5 to select the presets of all cameras. • If you select [Auto Setup], the preset selected on each camera is set automatically. Press [Execute].
  • Page 53: Video Input/Output

    Video Input/Output Video input to the device’s SDI IN terminal (SDI input video) or LAN terminal (IP input video) can be output from the SDI OUT terminal or HDMI OUT terminal. The output video type is selected from the menu. For IP input video, video of the currently selected camera is output.
  • Page 54: Formats Supported By The Hdmi Out Terminal

    Transmission standard Format HD-SDI 1920x1080 / 59.94i YCbCr422 10-bit 1920x1080 / 50.00i YCbCr422 10-bit 1920x1080 / 29.97p YCbCr422 10-bit 1920x1080 / 25.00p YCbCr422 10-bit 1920x1080 / 23.98p YCbCr422 10-bit 1280x720 / 59.94p YCbCr422 10-bit 1280x720 / 50.00p YCbCr422 10-bit Note •...
  • Page 55: Crop Settings For Camera Output Video

    Crop Settings for Camera Output Video For cameras equipped with the output video cropping function, you can select the cropping frame to be applied (and adjust its position/size) from the PICTURE screen. Displaying the Cropping Frame on the Screen Display the PICTURE screen (Single View) (P. 35). Press the F3 dial ([Crop ]).
  • Page 56: Selecting The Cropping Frame To Be Applied To The Camera's Output Video

    For cropping frames with adjustable size, press the ZOOM rocker to adjust the size. • You can also turn the F5 dial ([Zoom]) to adjust it. Press the pan/tilt operation area ENABLE button to end the crop adjustment mode (illuminates in orange). Selecting the Cropping Frame to be Applied to the Camera’s Output Video Adjust the cropping frame’s position/size (P.
  • Page 57: Operating The Device Using The Multi-Camera Management Application

    Operating the Device Using the Multi-Camera Management Application You can register/remove cameras, swap connection settings, and initialize camera registration information from the Multi- Camera Management Application. For details, refer to the Multi-Camera Management Application’s instruction manual. Allowing Access for the Multi-Camera Management Application Perform settings required to control the device from the Multi-Camera Management Application (hereafter referred to as "application").
  • Page 58: Chapter 4 Menu

    Chapter Menu This chapter explains the menu settings of the device.
  • Page 59: Menu List

    Menu List Menu Description Page SYSTEM Menu Assign Function assignment for the USER buttons 1-10, the F1-F5 dials, etc. PTZ Focus/Iris Pan/tilt/zoom characteristics and operation direction, focus/iris operation direction, etc. System Screen settings, language, video output, etc. Camera Connection Multiple camera registration, group name, certificates, etc. Camera Connect.
  • Page 60: System Menu

    SYSTEM Menu Perform basic settings such as device-camera connections and assigning functions to the assignable buttons/dials. Assign Setting item Setting values/description USER 1-USER 10 Function assignment for each USER 1-USER 10 button. Default values: 1: Shooting Mode, 2: ISO/Gain, 3: Multi Preset 1, 4: CAMERA PRESET, 5: One-Shot AF, 6: Digital Zoom, 7: Digital Tele-Converter, 8: 12G-SDI Crop Off, 9: 12G-SDI Crop 1, 10: Camera Menu...
  • Page 61 Function Description Multi Control: Group Sets [Multi Control] (top menu > [Camera List] screen) to [Group]. Multi Control: Select Sets [Multi Control] (top menu > [Camera List] screen) to [Select]. Functions assignable to the USER 5 button Function Description Function Description Push PTZ Max Speed While pressed, operates...
  • Page 62 PTZ Focus/Iris Setting item Setting values/description Pan/Tilt Settings Selects the pan/tilt moving speed setting target. Common: Set for all cameras. Specify Individually: Set for an individual camera. Camera Camera 1 to Camera 200, All Selects the target camera for [Pan/Tilt Settings] > [Specify Individually]. Speed Control Selects the pan/tilt moving speed.
  • Page 63 System Setting item Setting values/description Initial Screen Status, USER 1-10, Camera List, Control, Preset List Selects the top menu’s screen to be displayed at startup. English, 日本語 Language Selects the displayed language. Operation Mode Selects functions that can be operated, in order to prevent accidental operation. Full Control: All operations are possible.
  • Page 64 Adjusts the LCD panel’s white balance. Select the SYSTEM menu > [System] tab. Select [LCD White Balance]. • A white screen for adjusting the white balance appears. Turn the F1-F3 dials to adjust [R Gain], [G Gain] and [B Gain]. •...
  • Page 65 Setting item Setting values/description Select Camera Selects a server certificate file from the list of certificate files stored on the root folder Communication Certificate of the USB memory. File Certificate files that can be imported: Format: PKCS12 or PEM format. Extension: “.p12”, “.pfx”, “.pem”, “.crt”...
  • Page 66 Camera Setup Set up factory-set remote cameras connected to the network in one go. Setting item Setting values/description Searches for factory-set cameras among cameras on the same network. Found Search cameras are reflected in the [Target Camera] list. When setting up only one camera, selects the camera to be set up from the factory- Target Camera set cameras found using [Search].
  • Page 67 Setting item Setting values/description Select Server Certificate File Selects a server certificate stored on the root folder of the USB memory. Certificate files that can be imported are the same as certificate files used for camera communications (P. 65). Password Sets the password (up to 64 characters) for importing/exporting server certificates.
  • Page 68 Setting item Setting values/description Tally In 1 to Tally In 10 Camera 1 to 200 (Camera 1 to 10) Camera In 1 to Camera In 10 Selects cameras to consider as input when receiving [Tally In] or [Camera In]. Preset In 1 to Preset In 10 Preset 1 to 100 (Preset 1 to 10) Selects presets to consider as input when receiving [Preset In].
  • Page 69: Preset / Trace Menu

    PRESET / TRACE Menu Perform preset and trace settings, preset group settings, etc. Preset List Setting item Setting values/description 1 xxxxx to 100 xxxxx Selects the preset to be operated. “xxxxx” represents the preset name when one has been set. Display and operation of the list are the same as on “Preset List Screen Display/ Operation”...
  • Page 70 Setting item Setting values/description Speed Level 1 to 100 (100) Selects the preset speed level. Create Thumbnail On, Off Saves the camera image during preset registration as a thumbnail. Registers the preset. Registered (at Regist.) Displays the items registered at preset registration. Speed (at Regist.) Displays the movement speed at preset registration.
  • Page 71 Edit Trace Edit traces resgistered on the camera. Setting item Setting values/description Trace Trace 1 to Trace 10 (Trace 1) Selects the trace number. Trace Name Inputs the trace name (up to 40 characters). Trace Time Displays the trace execution time. Displays the elapsed recording time while a trace is being recorded.
  • Page 72: Camera Menu

    CAMERA Menu Control various settings and functions for the currently selected camera. Available setting items differ depending on the camera. Available setting items and values also vary depending on whether the camera uses an IP connection (XC Protocol) or a serial connection (NU Protocol). For details on the setting items, refer to the camera’s instruction manual. The initial value of each setting item displays the setting values of the camera.
  • Page 73 White Balance Setting item Setting values/description Mode Auto, Manual, Set A, Set B, Daylight, Tungsten, Color Temperature AWB Lock* Off, On Color Temperature (K) Selects the color temperature (in kelvins). Selects the white balance color correction value. R Gain* Selects the R Gain value for white balance. B Gain* Selects the B Gain value for white balance.
  • Page 74 Setting item Setting values/description Original* Displays the gamma/color space when selecting a Look File. With Look File* Displays the gamma/color space after applying a Look File. * Not supported during serial connections (NU Protocol). Image Quality Setting item Setting values/description Black: Master Pedestal -50 to +50 Adjusts the black level.
  • Page 75 Setting item Setting values/description CC: Select Area* Select Area: Off, Area A, Area B, Area A & B Assist* Assist: Off, Area A, Area B Area A: Setting Phase* Setting Phase, Setting Chroma, Setting Area, Setting Y Level: 0 to 31 Setting Chroma* Revision Level: -50 to +50 Setting Area*...
  • Page 76 Displays the name of the User LUT selected for the output destination set in [LUT]. View Assist: XXX Off, On Select View Assist BT.709, HDR Assist. (800%), HDR Assist. (400%), CMT 709 Range (Canon Log) Full Range, Narrow Range, Full Range Priority Range (HDR) Full Range, Narrow Range, Full Range Priority HLG Color Vivid, BT.2100...
  • Page 77 Perform setting related to onscreen displays superimposed on the camera’s SDI/HDMI output video signal. Not available when the camera is using a serial connection (NU Protocol). In the following setting items, “XXX” indicates the camera’s video output terminal. Setting item Setting values/description Focus Guide Off, On...
  • Page 78 System Settings such as camera name, terminal output signal format and network. Not available when the camera is using a serial connection (NU Protocol). Setting item Setting values/description Camera Name Sets the remote camera name (up to 15 alphanumeric characters). Frame Frequency (Hz) 23.98, 29.97 59.94, 25.00, 50.00, Maximum Resolution...
  • Page 79 Batch Camera Control Perform settings on controlled cameras in one go, such as power on/standby, full auto mode, etc. Setting item Setting values/description Control Range Group, All Selects target cameras to be controlled with the following functions. Power On Turns the power on. Standby Switches to standby.
  • Page 80: Chapter 5 Appendix

    Chapter Appendix This chapter explains the measures to take when trouble occurs or a log message is displayed.
  • Page 81: Troubleshooting

    Troubleshooting Before contacting the Canon Customer Service Center, check the following items. Power Connection to cameras takes time after the power is The device does not turn on turned on • Connect a DC power supply that conforms to the •...
  • Page 82: Network Connections

    Network Connections Cannot connect to the camera Operation is not performed correctly when using • When using SSL communications, make sure that a multiple control methods (controllers, control valid certificate is selected, that the device's application, the camera's Settings Pages, etc.) [Startup Date/Time: Year] / [Month] / [Day] / [Hour] •...
  • Page 83: Error Messages

    (Error code: 0701) • Use a different USB memory and try again. If the • Restart the device. If the problem persists, consult problem persists, consult the Canon Customer the Canon Customer Service Center. Service Center. Importing failed.
  • Page 84: Specifications

    Specifications System • Protocols • LCD Panel XC (IP connection), NU (serial connection) Type: TFT color LCD panel Screen size: 7.0 in. (178 mm) • Number of cameras that can be connected Resolution: 800x480 (approximately 384,000 pixels) 200 (including 5 serial-connected cameras) Touch panel format: Capacitive touch screen Terminals •...
  • Page 85: Control Interface For External Devices

    Control Interface for External Devices GPIO 1 Terminal / GPIO 2 Terminal Pin Arrangement You can choose from three GPIO 1 / GPIO 2 terminal pin assignmend modes (P. 67). GPIO 1 Terminal Pin Arrangement Signal name Pin number Mode 1 Mode 2 Mode 3 PGM Tally In 1...
  • Page 86 Output when a group is selected. Status GPI IN / OUT Connection Examples GPI OUT Connection Example GPI IN Connection Example Open-collector output Contact input Voltage: Maximum DC 24 V Current: Maximum 50 mA (Maximum voltage: 24 V) RC-IP1000 RC-IP1000 (Maximum current: 50 mA)
  • Page 87 GPIO 2 Terminal Pin Arrangement Signal name Pin number Mode 1 Mode 2 Mode 3 Camera In 1 Preset In 1 Camera Button In 1 Camera In 2 Preset In 2 Camera Button In 2 Camera In 3 Preset In 3 Camera Button In 3 Camera In 4 Preset In 4...
  • Page 88: Rs-422 1 / 2 / 3 / 4 / 5 Terminal Pin Arrangement

    RS-422 1 / 2 / 3 / 4 / 5 Terminal Pin Arrangement Pin number Function RX– Input (–) Input (+) TX– Output (–) – – Output (+) – – Connect the GNDs on both ends to stabilize the voltage level of the signal. DC IN 12V Terminal Pin Arrangement Pin number Function...
  • Page 89: Dimensions

    Dimensions 5 (0.20) 317 (12.48) Units: mm (inch) 342 (13.47) 115 (4.53) 56 (2.21) 145 (5.71) Mounting position for desktop mounting angles Units: mm (inch) 2 x M3 12.4 (0.49) 51 (2.01) 140 (5.51) 245.3 (9.66)
  • Page 90: Others

    Others Trademarks • The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. • All other company or product names used in this document are trademarks or registered trademarks of their respective holders.
  • Page 91: Index

    Index Add-On .............. 76 DC IN 12V Terminal ....... 17, 23, 88 AGC (Auto Gain Control) Button ......15 DC Power Supply ..........23 AIR INTAKE ............17 Desktop Mounting Angles ........19 ALARM Lamp ............9 Dimensions ..........19, 89 Assignable Buttons/Dials ........
  • Page 92 PICTURE Button ........... 10, 35 PICTURE Screen ..........35 Individual Camera Registration ......40 Pin Arrangement ..........85 Input/Output Format ........... 53 PoE+ ..............24 Inputting Characters .......... 34 PoE+ Hub ............21 Inputting the IP Address ........41 PoE+ Restrictions ..........63 Installation ............
  • Page 93 Tally .............. 12, 26 Video Input/Output ..........53 TALLY Status ............26 Top Menu ............25 Trace Editing ............71 Washer ............... 78 Trace Execution ..........70 White Balance ..........15, 73 Troubleshooting ..........81 Wiper ..............78 Turning On the Device ........24 Turning On the Power (Camera) ......
  • Page 94 DIE-0583-000 © CANON INC. 2023...

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