Canon PRISMAsync v3.2 Technical & Service Manual page 149

4. Select [Create a new trace file] to create a new trace file.
A new file is created and added at the top of the list. Trace files are also be generated due to
the occurrence of an error and normal logs. If an error occurs and a trace file is generated, the
error code will be present in the name of the trace file.
5. Select the trace file which you want to download.
6. Select [Save] and enter a file name and confirm your choice.
Repeat this procedure if you want to download more than one file.
7. Select [OK] to close the window.
PRISMAsync V3.2
How to create a trace file
Chapter 11 - Appendix 149