Ricoh Ri 2000 User Manual page 41

Next we need to register and install the ColorGATE software on a PC
Go to the URL listed on the shipping insert
https://anajet.com/colorgate.
On this site
Click on the link
https://support.colorgate.com
user.
On this website click on User & Products and select User registration from the pull down. You will then
be asked to fill in an email address and password and you can enter personal information such as
company name address, etc.
1. The web site will guide you through the next steps to register your user account and to register your
product which is your dongle #. Please note. This process requires a series of emails from
customerservice@colorgate.com. Depending on your mail server settings these emails may go to
the Spam or Junk folder so make sure to check there. The email sequence is:
a) After user registration - a user registration activation email will be sent immediately
b) After clicking on the activation link an email is sent immediately letting you know that your user
account was successfully activated and you can use the ColorGATE web service which allows you
to register your product
c) You then can go back to the ColorGATE website and login using your email address and
password - under User & Products you will select product registration. Use the number on your
dongle to register the product. After registering your product (dongle #) you will immediately
receive an email letting you know that you have successfully register your product and that your
license will be verified.
d) You will receive a final email that gives you your licenses activation which will convert your
licenses from a temporary licenses to a permanent license. This email may take a day or two as
the ColorGATE team reviews and verifies your licenses. You can use the software while you wait
with a 30 day time limit. Just select "activate later" on the pop up screen at start up. When you
receive this email - when you reopen the software the Key update screen will appear
Here is a helpful video that guides you through this process
https://www.youtube.com/watch?v=q4DRYkaJ434&feature=youtu.be
- this will take you to the colorGATE website so you can register as a
RICOH Ri 2000
User Manual
41