Moving Your Device - Pitney Bowes SendPro С User Manual

3. You hear the motor continue to run for about 5 seconds once it prints postage on the envelope on
the first envelope.
4. Continue to feed envelopes, one at a time, simultaneously pressing the edge of each envelope
against the back wall of the feeder and into the feeder until it touches the rollers.
Make sure the envelopes fully exit the feeder and do not pile up on the edge of the feeder.
l
If you are using a stacker, you may need to extend the stacker tray so that the envelopes exit
l
the feeder completely.
Hold the envelope against the back wall to avoid skews
If you don't hold the envelope against the back wall it can feed in crooked or skewed. A skewed envelope
can either exit the device with no postage applied or cause a jam. The message Clear Paper Jam
appears. Funds may be deducted from the device. Even a minor skew that may be difficult to see can
cause a jam.
Preventive action
To prevent envelope feeding problems:
Use a can of non-flammable compressed air and blow on the feed deck on the left side and work
l
toward the transport deck on the right side. Make sure to remove all the dust and debris.

Moving your device

Move your device safely, whether you are moving it across the room or to a new facility.
1. If you have a scale, remove it from the device.
2. Remove the moistener assembly. Once you have removed and cleaned the assembly, place it in a
zip-top bag for transport to prevent any remaining fluid from leaking.
3. Remove the ink cartridge. Once you get the ink cartridge out, place it in a zip-top bag.
4. Close the top cover.
5. Remove any USB cables and optional peripherals, such as a printer or scanner, and pack them
with the device.
6. Unplug the power cord and pack it with the device.
7. Once in the new location, re-install any USB cables and peripherals.
8. Plug the power cord into the device and power outlet.
9. Re-install the ink cartridge.
10. Re-install the moistener assembly.
Pitney Bowes User Guide November 2020
10 • Maintenance
113