If A Trouble Occurs - Yamaha SRCP User Manual

13-1 If A Trouble Occurs

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13-1 If A Trouble Occurs
If trouble or breakdown occurs, contact YAMAHA or your YAMAHA dealer, providing us with the
following information in as much detail as possible.
Item
What you were using
When
Under what conditions
What happened
How often
Description (example)
・Controller model name : SRCP-xxxx
・Robot model name : MR16T-400
・Controller version
: Ver. 24.00
・Power
: AC 200V
・I/O 24V power supply : External power supply was used.
・When purchased
・How long used, how often used
・Problem happened at power on? One hour after power was turned on.
・During automatic operation
・While writing a program
・When the robot was at a specific position
・Servo does not lock.
・Alarm (No. and message) is issued.
・Motor makes an unusual sound.
・A program was lost.
・Always occurs.
・Occurs once an hour.
・Cannot be made to occur again.