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Cisco 6800 Series Administration Manual

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Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
First Published: 2017-11-22
Last Modified: 2019-08-05
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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  Summary of Contents for Cisco 6800 Series

  • Page 1 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide First Published: 2017-11-22 Last Modified: 2019-08-05 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com...
  • Page 3 Computer Port Connector Phone Power Requirements Power Outage Power Reduction Power Negotiation Over LLDP Network Protocols VLAN Interaction External Devices C H A P T E R 3 Cisco IP Phone Hardware Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 4: Table Of Contents

    Cisco IP Phone 6851 Multiplatform Phones Connections Cisco IP Phone 6861 Multiplatform Phones Connections Cisco IP Phone 6821 Multiplatform Phones Buttons and Hardware Cisco IP Phone 6841, 6851, and 6861 Multiplatform Phones Buttons and Hardware Softkey, Line, and Feature Buttons Terminology Differences...
  • Page 5 Set Up DHCP VLAN Option from Phone Web Page SIP and NAT Configuration SIP and the Cisco IP Phone SIP Over TCP SIP Proxy Redundancy Dual Registration Failover and Recovery Registration RFC3311 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 6 Regional Parameters and Supplementary Services Regional Parameters Set the Control Timer Values Localize Your Cisco IP Phone Time and Date Settings Configure Daylight Saving Time Phone Display Language Cisco IP Phone 6800 Series Documentation Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 7 Adjust the Contrast of Key Expansion Module LCD from the Phone Web Page Change the Display Mode of Key Expansion Module from the Phone Web Page Connect the Footstand Headsets Audio Quality Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 8 Wall Mount Kit Wall Mount Kit Components Install the Cisco IP Phone 6821 Multiplatform Phones on a Wall Install a Cisco IP Phone 6841, 6851, or 6861 with the Wall Mount Kit Adjust the Handset Rest P A R T I V...
  • Page 9 Telephony Features for Cisco IP Phone Feature Buttons and Softkeys Enable Users to Configure Features on Line Keys Configure a Speed Dial on a Line Key Configure a Speed Dial with the Configuration Utility Page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 10 Enable Remote Call Recording with SIP REC Enable Remote Call Recording with SIP INFO Set Up a Phone for Presence Set Up a Call Center Agent Phone Emergency Calls Emergency Call Support Background Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 11 P A R T V Phone Troubleshooting C H A P T E R 1 2 Monitoring Phone Systems Monitoring Phone Systems Overview Include a Device Identifier in Uploaded Syslog Messages Cisco IP Phone Status Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 12 C H A P T E R 1 3 Troubleshooting General Troubleshooting Information Startup Problems Cisco IP Phone Does Not Go Through the Normal Startup Process Phone Displays Error Messages Phone Cannot Connect Using DNS Configuration File Corruption Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 13 Phone Locale is Not Displayed Report All Phone Issues from the Phone Web Page Report a Phone Problem Remotely Troubleshooting Procedures Check DHCP Settings Verify DNS Settings Additional Troubleshooting Information Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide xiii...
  • Page 14 Reboot History in the Status Dump File Phone Behavior During Times of Network Congestion A P P E N D I X A TR-069 Parameter Comparison XML and TR-069 Parameter Comparison Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 15 Supported Accessories, on page 99 Phone 6861 Multiplatform Phones Headsets, on page 107 Install a Cisco IP Phone 6841, 6851, or 6861 with the Wall Mount Kit, on page 114 Enable Electronic Hookswitch, on page 180 Added a topic about how to connect Cisco IP Phone...
  • Page 16 Provisioning Server, on page 90 Added a new task and a new field to support audio Specify Audio Compliance Standard, on page 138 compliance standards: ETSI and TIA Audio Compliance, on page 295 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 17 Updated the description for the Extension field. Line Key, on page 264 Updated the description of the First Name Filter and LDAP, on page 271 Last Name Filter fields. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 18 Updated the topic to indicate that only 6851 support Enable Electronic Hookswitch, on page 180 the EHS feature Along with the above changes, some existing sections have been retitled to include Cisco IP Phone 6841 and 6851 Multiplatform Phones. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 19 Enable Viewing BroadWorks XSI Call Logs on a Line , on page 192 Updated the topics to support XSI call logs XSI Phone Service, on page 268 Telephony Features for Cisco IP Phone, on page 148 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 20 Emergency Call Support Terminology, on page 185 Configure a Phone to Make Emergency Calls, on page E911 Geolocation Configuration, on page 292 An Emergency Call Doesn't Connect to Emergency Services, on page 311 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 21 Set Up a Phone for Presence, on page 183 Presence Status Doesn't Work, on page 312 Phone Presence Message: Disconnected from Server, on page 312 Broadsoft XMPP, on page 269 Wideband Handset Support General, on page 264 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 22 New and Changed Information New and Changed for Firmware Release 11.1(1) Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 23 P A R T About the Cisco IP Phone • Technical Details, on page 11 • Cisco IP Phone Hardware, on page 23...
  • Page 25 VLAN Interaction, on page 20 • External Devices, on page 20 Physical and Operating Environment Specifications The following table shows the physical and operating environment specifications for the Cisco IP Phone 6800 Series Multiplatform Phones. Table 1: Physical and Operating Specifications Specification...
  • Page 26 Distance Requirements As supported by the Ethernet Specification, it is assumed that the maximum cable length between each Cisco IP Phone and the switch is 100 meters (330 feet). For detailed technical information about the phone, see the datasheet at: https://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-6800-series-multiplatform-firmware/...
  • Page 27 • The network port is the 10/100/1000 SW port. Note The Cisco IP Phone 6821 Multiplatform Phones and Cisco IP Phone 6861 Multiplatform Phones have a 10/100 SW port. • The computer (access) port is the 10/100/1000 PC port.
  • Page 28 Ethernet cable to the phone. When you remove a phone that is powered with external power, disconnect the Ethernet cable from the phone before you disconnect the power supply. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 29 The phones use a custom power supply. supply External power—Provided through the Cisco IP Phone The Cisco IP Phone Power Injector may be used with Power Injector connected to the Cisco IP Phone 6841 the phones. Multiplatform Phones and Cisco IP Phone 6861 Functioning as a midspan device, the injector delivers Multiplatform Phones.
  • Page 30 Power Reduction Power Reduction You can reduce the amount of energy that the Cisco IP Phone consumes by using Power Save mode. Power Save In Power Save mode, the backlight on the screen is not lit when the phone is not in use. The phone remains in Power Save mode until the user lifts the handset or presses any button.
  • Page 31 About the Cisco IP Phone Network Protocols Table 5: Supported Network Protocols on the Cisco IP Phone Network Protocol Purpose Usage Notes Bootstrap Protocol (BootP) BootP enables a network device, — such as the Cisco IP Phone, to discover certain startup information, such as its IP address.
  • Page 32 Real-Time Control Protocol RTCP works in conjunction with RTCP is disabled by default. (RTCP) RTP to provide QoS data (such as jitter, latency, and round trip delay) on RTP streams. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 33 User Datagram Protocol (UDP) UDP is a connectionless messaging UDP is used only for RTP streams. protocol for delivery of data SIP uses UDP, TCP, and TLS. packets. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 34 VLANs for carrying: • Voice traffic to and from the IP phone (auxiliary VLAN on the Cisco Catalyst 6000 series, for example) • Data traffic to and from the PC that connects to the switch through the computer (access) port of the IP...
  • Page 35 About the Cisco IP Phone External Devices Cisco cannot guarantee the performance of external devices, cables, and connectors. Caution In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive [89/336/EC]. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 36 About the Cisco IP Phone External Devices Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 37: Overview Of The Cisco Ip Phone 6800 Series Multiplatform Phones

    SIP-based IP PBX. In the following figure, the Cisco IP Phone 6821 Multiplatform Phones is on the left. The Cisco IP Phone 6841 and 6851 Multiplatform Phones look the same, and are in the middle. The Cisco IP Phone 6851 Multiplatform Phones support Key Expansion Module(KEM).
  • Page 38: Cisco Ip Phone 6821 Multiplatform Phones Connections

    Cisco IP Phone 6821 Multiplatform Phones Connections Figure 1: Cisco IP Phone 6800 Series Multiplatform Phones Note In this document, the terms Cisco IP Phone, phone, or device mean Cisco IP Phone 6800 Series Multiplatform Phones. Cisco IP Phone 6821 Multiplatform Phones Connections Connect your phone to your LAN with an Ethernet cable to enable full functionality of your phone.
  • Page 39: Cisco Ip Phone 6841 Multiplatform Phones Connections

    Ethernet port is equipped with Power over Ethernet (PoE), you can power the phone through the LAN port. If you don't have PoE available, then you need to use a power adapter to power the phone. Do not extend the Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 40: Cisco Ip Phone 6861 Multiplatform Phones Connections

    You need to use a power adapter to power the phone. If you connect your phone to a wired network, do not extend the LAN Ethernet cable outside the building. For your phone to work, it must be connected to the IP telephony network. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 41: Cisco Ip Phone 6821 Multiplatform Phones Buttons And Hardware

    Handset connection Network port (10/100 SW) connection Analog headset connection (optional) Cisco IP Phone 6821 Multiplatform Phones Buttons and Hardware The following figure shows the Cisco IP Phone 6821 Multiplatform Phones. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 42 Mute and Speakerphone Toggle the microphone on or off. When the Mute microphone is muted, a mute icon flashes on the screen. Speakerphone Toggle the speakerphone on or off. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 43: Cisco Ip Phone 6841, 6851, And 6861 Multiplatform Phones Buttons And Hardware

    Buttons and Hardware The following figure shows the Cisco IP Phone 6841. Figure 4: Cisco IP Phone 6841, 6851, and 6861 Multiplatform Phones Buttons and Features Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).
  • Page 44: Softkey, Line, And Feature Buttons

    • Feature and line buttons give you access to phone features and phone lines. On the Cisco IP Phone 6821, these are the buttons on the left side of the screen. On the Cisco IP Phone 6841, 6851 and 6861, these are the buttons on either side of the screen.
  • Page 45: Terminology Differences

    Some functions can be set up as softkeys or as feature buttons. You can also access some functions with softkeys or the associated hard button. The Cisco IP Phone 6821 has a limited number of hard buttons. You use the softkeys to access most call features.
  • Page 46 About the Cisco IP Phone Terminology Differences Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 47: Phone Installation

    P A R T Phone Installation • Cisco IP Phone Installation, on page 35 • Third Party Call Control Setup, on page 89...
  • Page 49: Cisco Ip Phone Installation

    • Regional Parameters and Supplementary Services, on page 82 • Cisco IP Phone 6800 Series Documentation, on page 87 Verify the Network Setup Upon deployment of a new IP telephony system, system administrators and network administrators must complete several initial configuration tasks to prepare the network for IP telephony service.
  • Page 50: Install The Cisco Ip Phone

    You can also daisy chain two phones together. Connect the PC port of the first phone to the SW port of the second phone. Note Cisco IP Phone 6861 Multiplatform Phones doesn't have a PC port. You can connect Cisco IP Phone 6861 to a wireless network through Wi-Fi. Caution Do not connect the SW and PC ports into the LAN.
  • Page 51: Activation Code Onboarding

    Category 5e or 6 for 1000 Mbps connections. For more information, see Network and Computer Port Pinouts, on page 13 for guidelines. • For Cisco IP Phone 6861 Multiplatform Phones, you can connect the phone to a wireless network through Wi-Fi. For more information, see Wi-Fi Settings, on page Step 5 If the phone is wall-mounted, you might need to adjust the handset rest to ensure that the receiver cannot slip out of the cradle.
  • Page 52: Configure The Network From The Phone

    Phone Installation Configure the Network from the Phone Note Cisco IP Phone 6861 Multiplatform Phones don't support the Activation Code Onboarding feature. Before you begin Ensure that you allow the activation.webex.com service through your firewall to support onboarding via activation code.
  • Page 53: Network Configuration Fields

    DHCPv6 option to 17, 160, 159 Indicates the order in which the phone uses the IPv6 addresses provided by DHCP server. Web server Indicates whether the phone has web server enabled or disabled. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 54 100 half 1000 full Enable or disable Cisco Discovery Protocol (CDP). CDP is a device-discovery protocol that runs on all Cisco manufactured equipment. Using CDP, a device can advertise its existence to other devices and receive information about other devices in the network.
  • Page 55 Adds the ability to port mirror on the PC port. When enabled, you can see the packets on the phone. Select On to enable PC port mirroring and select Off to disable it. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 56 DHCP VLAN option. Valid values are: • Null • 128 to 149 • 151 to 158 • 161 to 254 Default value is null. Cisco recommends that you use DHCP Option 132. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 57 When you assign an IP address using this field, you must also assign a subnet mask and a gateway address. See the Subnet Mask and Default Router fields in this table. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 58: Text And Menu Entry From The Phone

    • Use the arrows on the navigation pad to highlight the field that you wish to edit. Press Select in the navigation pad to activate the field. After the field is activated, you can enter values. • Use the keys on the keypad to enter numbers and letters. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 59: Wi-Fi Settings

    • To enter a period (for example, in an IP address), press * on the keypad. Note The Cisco IP Phone provides several methods to reset or restore option settings, if necessary. Wi-Fi Settings Wi-Fi settings are available only on Cisco IP phone 6861 Multiplatform Phones.
  • Page 60: Connect The Phone To A Wi-Fi Manually

    <Wi-Fi_Password_1_ ua="rw">Password</Wi-Fi_Password_1_> --> <!-- <WEP_Key_1_ ua="rw"/> --> <!-- <PSK_Passphrase_1_ ua="rw"/> --> <Frequency_Band_1_ ua="rw">Auto</Frequency_Band_1_> <!-- available options: Auto|2.4 GHz|5 GHz --> <Wi-Fi_Profile_Order_1_ ua="rw">1</Wi-Fi_Profile_Order_1_> <!-- available options: 1|2|3|4 --><!-- Wi-Fi Profile 2 --> Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 61: Connect Your Phone To A Wireless Network With Wps

    The WPS option is available only in the menu on the phone screen. On the phone web page, you can only configure your phone to connect to a wireless network using Wi-Fi profile. Before you begin Enable WPS on your access point. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 62: Set Up A Wi-Fi Profile From The Phone

    Step 4 Press the Select button. You can also press Options and then select Edit. Step 5 In the Edit profile screen, set the parameters as mentioned in the Profile Parameters table. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 63 Allows you to enter password for the network profile that you create. This field is available when you set the security mode to WEP. This is a mandatory field and it allows maximum length of 32 alphanumeric characters. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 64: Set Up A Wi-Fi Profile From The Phone Web Page And The Xml Provisioning Server

    • Access the phone administration web page. See Access the Phone Web Page, on page Procedure Step 1 Select Voice > System. Step 2 Set the Wi-Fi Profile fields as described in the following table. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 65 <Network_Name_1_ ua="rw">wipp</Network_Name_1_> <Security_Mode_1_ ua="rw">Auto</Security_Mode_1_> <!-- available options: Auto|EAP-FAST|PEAP-GTC|PEAP-MSCHAPV2|PSK|WEP|None --> <Wi-Fi_User_ID_1_ ua="rw"></Wi-Fi_User_ID_1_> <!-- <Wi-Fi_Password_1_ ua="rw">*************</Wi-Fi_Password_1_> --> <!-- <WEP_Key_1_ ua="rw"/> --> <!-- <PSK_Passphrase_1_ ua="rw"/> --> <Frequency_Band_1_ ua="rw">Auto</Frequency_Band_1_> <!-- available options: Auto|2.4 GHz|5 GHz --> Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 66: Delete A Wi-Fi Profile

    If the phone has an active call, you can not save the changes. Delete a Wi-Fi Profile You can remove a Wi-Fi profile from the list when the profile is no more required. Procedure Step 1 Press Applications Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 67: Change The Order Of A Wi-Fi Profile

    PSK, you see only PSK in the Security mode screen. • When you scan a wireless network (SSID) which is the current connected wireless, you can't edit the Network name of this SSID. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 68 Allows you to enter a user ID for the network profile. This field is available when you set the security mode to Auto, EAP-FAST, PEAP-GTC, PEAP-MSCHAPV2. This is a mandatory field and it allows maximum length of 32 alphanumeric characters. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 69: View The Wi-Fi Status

    Procedure Step 1 Press Applications Step 2 Select Network configuration > Wi-Fi configuration > Wi-Fi status. You see the information: • Wi-Fi status: Displays if the Wi-Fi is connected or disconnected. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 70: View Wi-Fi Status Messages On The Phone

    Press Details to view more details of the selected message. Step 5 (Optional) Press Clear to delete all the messages. Verify Phone Startup After the Cisco IP Phone has power connected to it, the phone automatically cycles through a startup diagnostic process. Procedure Step 1 If you are using Power over Ethernet, plug the LAN cable into the Network port.
  • Page 71: Configure The Voice Codecs

    Negotiation of the optimal voice codec sometimes depends on the ability of the Cisco IP Phone to match a codec name with the far-end device or gateway codec name. The phone allows the network administrator to individually name the various codecs that are supported such that the correct codec successfully negotiates with the far-end equipment.
  • Page 72: Vlan Settings

    Cisco Discovery Protocol (CDP) is negotiation-based and determines which virtual LAN (VLAN) the Cisco IP Phone resides in. If you are using a Cisco switch, Cisco Discovery Protocol (CDP) is available and is enabled by default. CDP has these attributes: •...
  • Page 73 Phone Installation LLDP-MED The Cisco IP Phone operates as a LLDP-MED Media End Point Class III device with direct LLDP-MED links to Network Connectivity Devices, according to the Media Endpoint Discovery Reference Model and Definition (ANSI TIA-1057 Section 6). The Cisco IP Phone supports only the following limited set of Type-Length-Values (TLV) as an LLDP-MED Media Endpoint device class III: •...
  • Page 74: Chassis Id Tlv

    “Port ID TLV” for CDP. The incoming LLDPDU, the Port Description TLV, is ignored and not validated. Only one Port Description TLV is allowed for outgoing and incoming LLDPDUs. System Name TLV For the Cisco IP Phone, the value is SEP+MAC address. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 75: System Capabilities Tlv

    • Bit 1—Set to 1 to indicate that autonegotiation status is enabled. • Bit 2-7—Set to 0. The bit values for the 2 octets PMD autonegotiation advertised capability field should be set to: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 76: Lldp-Med Capabilities Tlv

    VLAN (VLAN ID > 1) is used for the phone, the Tagged Flag (T) is set to 1. Reserved (X) is always set to 0. If the VLAN is used, the corresponding VLAN ID and L2 Priority will be set accordingly. VLAN ID valid Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 77: Lldp-Med Extended Power-Via-Mdi Tlv

    1”. The Power Priority is set to binary “0 0 0 0” to indicate unknown priority while the Power Value is set to maximum power value. The Power Value for the Cisco IP Phone is 12900mW. For the incoming LLDPDU, the TLV is ignored and not validated. Only one TLV is allowed in the outgoing and incoming LLDPDUs.
  • Page 78: Qos Resolution For Lldp-Med

    If there is a valid network policy for the voice application from LLDP-MED PDU and if the tagged flag is not set, only the DSCP (mapped to ToS) is applicable. The Cisco IP Phone reboots and restarts the fast start sequence. Coexistence with CDP If both CDP and LLDP-MED are enabled, the network policy for the VLAN determines the last policy set or changed with either one of the discovery modes.
  • Page 79: Set Up Dhcp Vlan Option From Phone Web Page

    What to do next In the VLAN Settings section of the Voice > System tab, you can configure these settings: • Cisco Discovery Protocol (CDP) • LLDP-MED • Network Startup Delay Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 80: Sip And Nat Configuration

    A static list of proxy servers is not always adequate. If your user agent serves different domains, for example, you do not want to configure a static list of proxy servers for each domain into every Cisco IP Phone. A simple way to support proxy redundancy is to configure a SIP Proxy Server in the Cisco IP Phone configuration profile.
  • Page 81: Dual Registration

    Phone Installation Dual Registration If the Cisco IP Phone currently uses a lower-priority proxy server, the phone periodically probes the higher-priority proxy and switches to the higher-priority proxy when available. Dual Registration The phone always registers to both primary (or primary outbound) and alternate (or alternate outbound) proxies.
  • Page 82: Rfc3311

    A1 = username ":" realm ":" passwd and A2 = Method ":" digest-uri SIP Configuration SIP settings for the Cisco IP Phone are configured for the phone in general and for the extensions. Configure the Basic SIP Parameters Before you begin Access the phone administration web page.
  • Page 83: Configure The Sip Timer Values

    "," to delimit values of 5?? and 6??. Step 3 Click Submit All Changes. Configure the RTP Parameters Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 84: Configure The Sdp Payload Types

    Click Submit All Changes. Configure the SDP Payload Types Configured dynamic payloads are used for outbound calls only when the Cisco IP Phone presents a Session Description Protocol (SDP) offer. For inbound calls with an SDP offer, the phone follows the caller’s assigned dynamic payload type.
  • Page 85: Configure The Sip Proxy Server

    • NAT Mapping with SIP-ALG Router • NAT Mapping with a Static IP Address • NAT Mapping with STUN Enable NAT Mapping You must enable NAT mapping to set NAT parameters. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 86: Nat Mapping With Session Border Controller

    Enter the public IP address for your router in the EXT IP field. Step 5 Click the Ext(n) tab. Step 6 In the NAT Settings section, set NAT Mapping Enable to Yes. Step 7 (Optional) Set NAT Keep Alive Enable to Yes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 87: Configure Nat Mapping With Stun

    The service provider might require the phone to send NAT keep alive messages to keep the NAT ports open. Check with your service provider to determine the requirements. Step 8 Click Submit All Changes. What to do next Configure the firewall settings on your router to allow SIP traffic. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 88: Dial Plan

    Enter the IP address for the Syslog Server, if the port number is anything other than the default, 514. It is not necessary to include the port number if it is the default. The address and port number must be reachable from the Cisco IP phone. The port number appears on the output log file name. The default output file is (if port number was not specified).
  • Page 89: Digit Sequences

    This section includes information that you must understand about dial plans, and procedures to configure your own dial plans. The Cisco IP Phone has various levels of dial plans and processes the digits sequence. When a user presses the speaker button on the phone, the following sequence of events begins: 1.
  • Page 90: Digit Sequence Examples

    The following examples show digit sequences that you can enter in a dial plan. In a complete dial plan entry, sequences are separated by a pipe character (|), and the entire set of sequences is enclosed within parentheses: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 91 1-900 numbers in the U.S. After the user presses 9, an external dial tone sounds. If the user enters an 11-digit number that starts with the digits 1900, the call is rejected. • U.S. international dialing: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 92: Acceptance And Transmission Of The Dialed Digits

    If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 93: Dial Plan Timer (Off-Hook Timer)

    The default value is 10 seconds. This section explains how to edit a timer as part of a dial plan. Alternatively, you can modify the Control Timer that controls the default interdigit timers for all calls. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 94: Interdigit Short Timer (Complete Entry Timer)

    (9,8<:1408>[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxxS0 | 9,8,011xx. | 9,8,xx.|[1-8]xx) 9,8,1[2-9]xxxxxxxxxS0 means that with the timer set to 0, the call is transmitted automatically when the user dials the final digit in the sequence. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 95: Edit The Dial Plan On The Ip Phone

    If you need to edit a timer setting only for a particular digit sequence or type of call, you can edit the dial plan. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 96: Regional Parameters And Supplementary Services

    Access the Phone Web Page, on page Procedure Step 1 Select Voice > Regional. Step 2 Configure the values in the fields in the Control Timer Values (sec) section. Step 3 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 97: Localize Your Cisco Ip Phone

    Click Submit All Changes. Time and Date Settings The Cisco IP Phone obtains the time settings in one of three ways: • NTP Server—When the phone boots up, it tries to contact the first Network Time Protocol (NTP) server to get the time. The phone periodically synchronizes its time with the NTP server. The synchronization period is fixed at 1 hour.
  • Page 98: Phone Display Language

    The following example configures the daylight saving time starting on the last Monday (before April 8) and ending on the first Wednesday (after May 8.) start=4/-8/1;end=5/8/3;save=1 Phone Display Language The Cisco IP Phone supports multiple languages for the phone display. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 99 Procedure Step 1 Download the locale zip file for your firmware version, from cisco.com. Place the file on your server, and unzip the file. Dictionaries and fonts for all the supported languages are included in the zip file. Dictionaries are XML scripts.
  • Page 100 You must set up the dictionary and the font for the language. To do this, specify the parameters and values in the Dictionary Server Script field. Example for setting up Chinese-Simplified: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 101: Cisco Ip Phone 6800 Series Documentation

    Cisco IP Phone 6800 Series Documentation See the publications that are specific to your language, phone model, and multiplatform firmware release. Navigate from the following Uniform Resource Locator (URL): https://www.cisco.com/c/en/us/support/collaboration-endpoints/ip-phone-6800-series-multiplatform-firmware/ tsd-products-support-series-home.html Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 102 Phone Installation Cisco IP Phone 6800 Series Documentation Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 103: Third Party Call Control Setup

    Network Configuration The Cisco IP Phone is used as a part of a SIP network, because the phone supports Session Initiation Protocol (SIP). The Cisco IP Phone is compatible with other SIP IP PBX call control systems, such as BroadSoft, MetaSwitch, and Asterisk.
  • Page 104: Provisioning

    Voice-over-IP (VoIP) deployments and is limited to service providers. Configuration profiles or updated firmware are transferred to the device through use of TFTP, HTTP, or HTTPS. The Cisco IP Phone 6800 Series Multiplatform Phone Provisioning Guide describes provisioning in detail. Report Current Phone Configuration to the Provisioning Server You can configure the phone to report its full configuration, delta changes in the configuration, or the status data to the server.
  • Page 105 If the HTTP report method is PUT, you enter the URL for the report rule in this format: [--status]http://my_http_server/config-mpp-status.xml; The phone will report status data to http://my_http_server/config-mpp-status.xml • HTTP PUT Changed Configuration and Status Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 106: Web-Based Configuration Utility

    Enter the IP address of the phone in your web browser address bar. • User Access: http://<ip address> • Admin Access: http://<ip address>/admin/advanced • Admin Access: http://<ip address>, click Admin Login and click advanced For example, http://10.64.84.147/admin Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 107: Determine The Ip Address Of The Phone

    Your system administrator might have disabled the phone option to make the phone web user interface viewable or writable. For more information, see the Cisco IP Phone 6800 Series Multiplatform Phones Provisioning Guide. Before you begin Access the phone administration web page.
  • Page 108: Web Administration Tabs

    The administrator account can view and modify all web profile parameters, including web parameters, that are available to the user login. The Cisco IP Phone system administrator can further restrict the parameters that a user account can view and modify through use of a provisioning profile.
  • Page 109: Access Administrative Options By Login

    If prompted, enter the Admin Password. Access Administrative Options by IP Address Procedure Enter the IP address of the Cisco IP Phone in a web browser and include the admin/ extension. For example: http://10.64.84.147/admin/ Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 110 Phone Installation Access Administrative Options by IP Address Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 111: Phone Accessories

    P A R T Phone Accessories • Cisco IP Phone Accessories, on page 99 • Wall Mount Kit, on page 109...
  • Page 113: Cisco Ip Phone Accessories

    Connect the Footstand, on page 107 • Headsets, on page 107 Supported Accessories The Cisco IP Phone 6800 Series Multiplatform Phones supports both Cisco and third-party accessories. Table 13: Accessory Support for the Cisco IP Phone 6800 Series Multiplatform Phones Accessory Type...
  • Page 114: Cisco 6800 Series Key Expansion Module Setup Overview

    Cisco 6800 Series Key Expansion Module Setup Overview Cisco 6800 Series Key Expansion Module Setup Overview The Cisco IP Phone 6800 Key Expansion Module add extra programmable buttons to the phone. The programmable buttons can be set up as speed-dial buttons, or phone feature buttons.
  • Page 115: Key Expansion Module Power Information

    The phone uses an RJ9 jack to connect to the key expansion module. The key expansion module requires the phone to use either Power over Ethernet (PoE) or the Cisco IP Phone 6800 Power Adapter. The key expansion module draws 9V DC, 5W from the phone.
  • Page 116 This step ensures that the phone and key expansion module remain connected at all times. Step 7 Plug the LAN cable into the phone and into the LAN port. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 117: Configure The Key Expansion Module From The Phone Web Page

    You can configure speed dial on a key expansion module line. The user can then press the line key to call a frequently dialed number. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 118: Configure Call Park On A Key Expansion Module Line

    • nme= XXXX is the name displayed on the phone for the call park line key. Replace XXXX with a name. You can also configure an XML service on key expansion module key. Enter the string in this format: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 119: Configure The Busy Lamp Field On A Key Expansion Module

    You can also enable busy lamp field only with call pickup or speed dial. Enter the string in the following format: fnc=blf+cp;sub=xxxx@$PROXY;usr=yyyy@$PROXY fnc=blf+sd;sub=xxxx@$PROXY;usr=yyyy@$PROXY Step 5 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 120: Access Key Expansion Module Setup

    The change updates the phone. You can also modify the display mode from the phone. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 121: Connect The Footstand

    (cell) phones and two-way radios, some audio noise or echo may still occur. Either the remote party or both the remote party and the Cisco IP Phone user may hear an audible hum or buzz. A range of outside sources can cause humming or buzzing sounds; for example, electric lights, electric motors, or large PC monitors.
  • Page 122: Audio Quality

    Phone Accessories Audio Quality Environmental and hardware inconsistencies in the locations where Cisco IP Phones are deployed mean that no single headset solution is optimal for all environments. We recommend that customers test headsets in the intended environment to determine performance before making a purchasing decision to deploy on a large scale.
  • Page 123: Wall Mount Kit

    You can mount the phone to a wall. • The Cisco IP Phone 6821 Multiplatform Phones use a commercially-available wall plate. • The Cisco IP Phone 6841, 6851, and 6861 Multiplatform Phones use the Cisco IP Phone 6800 Series Multiplatform Phones Wall Mount Kit.
  • Page 124: Install The Cisco Ip Phone 6821 Multiplatform Phones On A Wall

    Install the Cisco IP Phone 6821 Multiplatform Phones on a Wall Before you begin You can mount the Cisco IP Phone 6821 Multiplatform Phones on the wall with a standard telephone wall plate with an opening for an RJ-45 connector. Cisco recommends that you use Leviton Wall Mount plate (Leviton type number: 4108W-0SP) to wall mount the phone.
  • Page 125 Phone Accessories Install the Cisco IP Phone 6821 Multiplatform Phones on a Wall Figure 7: RJ45 Connector in the Phone Jack Network Port on the Phone RJ45 Connector Step 4 Plug the RJ45 connector into the wall mount phone jack as shown in the following figure.
  • Page 126 Phone Accessories Install the Cisco IP Phone 6821 Multiplatform Phones on a Wall Figure 8: RJ45 Connector in the Wall Mount Jack Network Port on the Phone Wall Mount Plate RJ45 Connector Network Port on the Wall Mount Plate Step 5 Press the LAN cable into one of the cable channels.
  • Page 127 Phone Accessories Install the Cisco IP Phone 6821 Multiplatform Phones on a Wall Figure 9: Mounting Holes Mounting Hole on the Phone Wall Mount Pin on the Wall Mount Plate Step 8 Firmly slide the phone down into place as shown in the following image:...
  • Page 128: Install A Cisco Ip Phone 6841, 6851, Or 6861 With The Wall Mount Kit

    This jack must be wired appropriately for an Ethernet connection. You cannot use a regular phone jack. If the phone is a Cisco IP Phone 6841 or 6861, you need a power outlet close to the phone. If the phone is a Cisco IP Phone 6851, you require either a power outlet close to the phone or you need the LAN to provide Power over Ethernet (PoE).
  • Page 129 Phone Accessories Install a Cisco IP Phone 6841, 6851, or 6861 with the Wall Mount Kit Step 6 If the phone is in use, unplug the LAN and power cables from the phone. The handset cable needs to be connected to the phone and seated in the cable channel.
  • Page 130 Phone Accessories Install a Cisco IP Phone 6841, 6851, or 6861 with the Wall Mount Kit Step 8 Attach the bracket to the phone with the M3-7L screws provided. Step 9 If you use the power adapter, plug the adapter into the phone and thread the cable through the closest notch in the bottom of the bracket.
  • Page 131: Adjust The Handset Rest

    If your phone is wall-mounted or if the handset slips out of the cradle too easily, you may need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 132 Line up the tab with the slot in the cradle and press the tab evenly into the slot. An extension protrudes from the top of the rotated tab. Step 5 Return the handset to the handset rest. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 133: Phone Administration

    P A R T Phone Administration • Cisco IP Phone Security, on page 121 • Cisco IP Phone Customization, on page 127 • Phone Features and Setup, on page 147 • Corporate and Personal Directory Setup, on page 197...
  • Page 135: Cisco Ip Phone Security

    Security features ensure that calls are secure and authenticated. Domain and Internet Setting Configure Restricted Access Domains If you enter domains, the Cisco IP Phone responds only to SIP messages only from the identified servers. Before you begin Access the phone administration web page. See...
  • Page 136: Dhcp Option Support

    • NetMask—Netmask of the phone • Gateway—Gateway IP address Step 5 Click Submit All Changes. DHCP Option Support The following table lists the DHCP options that are supported on the Cisco IP Phone. Network Standard Description DHCP option 1 Subnet mask...
  • Page 137: Configure The Challenge For The Sip Invite Messages

    Select Voice > Ext(n), where n is an extension number. Step 2 In the SIP Settings section, choose Yes from the Auth INVITE drop-down list box. Step 3 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 138: Transport Layer Security

    • TLS Handshake Protocol—Authenticates the server and client, and negotiates the encryption algorithm and cryptographic keys before the application protocol transmits or receives data. The Cisco IP Phone uses UDP as the standard for SIP transport, but the phone also supports SIP over TLS for added security.
  • Page 139: Cisco Product Security Overview

    This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.
  • Page 140 Phone Administration Cisco Product Security Overview Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 141: Cisco Ip Phone Customization

    Step 2 Under General, enter the phone name in the Station Display Name field. This name displays on the phone LCD in the top left corner. Step 3 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 142: Change Wallpaper From The Phone Page

    The logo display area is at the mid-center of the phone screen. The display area size of the Cisco IP Phone 6841 and 6851 Multiplatform Phones is 64x64.
  • Page 143: Adjust Backlight Timer From Configuration Utility

    When the second call connects or is placed on hold, reverse name lookup searches for a name to match the second call. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 144: Enable And Disable Reverse Name Lookup

    • No–Disable the reverse name lookup feature. Step 3 Click Submit All Changes. Step 4 Alternative method is to use the config.xml file to provision the reverse name lookup feature. <Reverse_Phone_Lookup_Serv ua="na">Yes</Reverse_Phone_Lookup_Serv> Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 145: Call Features Configuration

    Under Supplementary Services, choose Yes for each of the call forwarding services that you want to enable: • Cfwd All Serv—Forwards all calls. • Cfwd Busy Serv—Forwards calls only if the line is busy. • Cfwd No Ans Serv—Forwards calls only if the line is not answered. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 146: Enable Call Forwarding On User Tab

    Step 3 Click Submit All Changes. Configure Missed Call Indication with the Configuration Utility Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 147: Enable Do Not Disturb

    Service, on page 194 Configure Star Codes for DND You can configure star codes that a user dials to turn on or off the do not disturb (DND) feature on a phone. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 148: Shared Lines

    • Call Forward You can configure each phone independently. Account information is usually the same for all IP phones, but settings such as the dial plan or preferred codec information can vary. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 149: Configure A Shared Line

    You can configure the internal or external phone number or URL for the voice mail system. If you are using an external voice mail service, the number must include any digits required to dial out and any required area code Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 150: Configure Voice Mail For Each Extension

    Step 1 Select Voice > Ext(n), where (n) is the number of an extension. Step 2 In the Call Feature Settings section, set the Message Waiting field to Yes to enable it. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 151: Assign A Ringtone To An Extension

    • Speaker Volume—Sets the volume for the full-duplex speakerphone. • Headset Volume—Sets the headset volume. • Handset Volume—Sets the handset volume. Only the Cisco IP Phone 6851 Multiplatform Phones support the Electronic Hookswitch feature. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 152: Specify Audio Compliance Standard

    User Access Control The Cisco IP Phone respects only the “ua” user access attribute. For a specific parameter, the “ua” attribute defines access by the user account to the administration web server. If the “ua” attribute is not specified, the phone applies the factory default user access for the corresponding parameter.
  • Page 153: Configure The Web Server From The Phone Screen Interface

    Initiates a one-time install of the Custom Certificate Authority (Custom CA) specified by the URL. The URL to download is provided by appending ? followed by the URL. The URL specified here will not be saved anywhere in the phone settings. Example http://10.1.1.1/admin/updateca?http://my_cert_server.com/certs/myCompanyCA.pem Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 154: Enable Access To Phone Web Interface

    The password prompt appears when an administrator clicks Admin Login. The minimum password length can be 4 characters or the maximum password length is 127 characters. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 155: Xml Services

    • Key:Headset • EditDial:n The full list of supported URIs is contained in Cisco Unified IP Phone Services Application Development Notes for Cisco Unified Communications Manager and Multiplatform Phones, located here: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 156: Xml Directory Service

    When authentication is required for CGI/Execute URL via Post from an external application (for example, a web application) to the phones, the parameter CISCO XML EXE Auth Mode is used in 3 different scenarios: • Trusted—No authentication is performed (local user password is set or not). This is the default.
  • Page 157 Hardware version string; for example, 1.88.1. PRVST Provisioning State (a numeric string): • -1 = explicit resync request • 0 = power-up resync • 1 = periodic resync • 2 = resync failed, retry attempted Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 158 DISPLAYNAMEn The contents of the Line N Display Name configuration parameter. AUTHIDn The contents of the Line N auth ID configuration parameter. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 159: Configure A Phone To Connect To An Xml Application

    • XML Directory Service Name—Name of the XML Directory. Displays on the user's phone as a directory choice. • XML Directory Service URL—URL where the XML Directory is located. Step 3 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 160 Phone Administration Configure a Phone to Connect to an XML Directory Service Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 161: Phone Features And Setup

    Set Up a Call Center Agent Phone, on page 183 • Emergency Calls, on page 184 • Configure the SIP Transport, on page 186 • Block Non-Proxy SIP Messages to a Phone, on page 186 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 162: Phone Features And Setup Overview

    Cisco IP Phone User Support If you are a system administrator, you are likely the primary source of information for Cisco IP Phone users in your network or company. It is important to provide current and thorough information to end users.
  • Page 163 Some JTAPI/TAPI applications are not compatible with the Join and Blind Transfer feature implementation on the Cisco IP Phone and you may need to configure the Join and Direct Transfer Policy to disable join and direct transfer on the same line or possibly across lines.
  • Page 164 Cisco Extension Mobility Cross Cluster Enables a user configured in one cluster to log into a Cisco IP Phone in another cluster. (EMCC) Users from a home cluster log into a Cisco IP Phone at a visiting cluster.
  • Page 165 The line key should also be enabled with DND or call forward. Emergency Calls Enables users to make emergency calls. The emergency services receive the phone's location and a call-back number, to use when the emergency call unexpectedly disconnects. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 166 Some JTAPI/TAPI applications are not compatible with the Join and Direct Transfer feature implementation on the Cisco IP Phone and you may need to configure the Join and Direct Transfer Policy to disable join and direct transfer on the same line or possibly across lines.
  • Page 167 The user might hear a monitoring audible alert tone during a call when it is being monitored. When a call is secured, the security status of the call is displayed as a lock icon on Cisco IP Phones. The connected parties might also hear an audible alert tone that indicates the call is secured and is being monitored.
  • Page 168 Peer Firmware Sharing (PFS) Allows IP Phones located at remote sites to share the firmware files amongst them, which saves bandwidth when the upgrade process takes place. This feature uses Cisco Peer-to-Peer-Distribution Protocol (CPPDP) which is a Cisco proprietary protocol used to form a peer-to-peer hierarchy of devices.
  • Page 169 Shared Line Allows a user with multiple phones to share the same phone number or allows a user to share a phone number with a coworker. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 170: Feature Buttons And Softkeys

    An “X” in the table indicates that the feature is supported for the corresponding button type or softkey. Of the two button types and softkeys, only programmable feature buttons require configuration in Cisco IP Phone administration.
  • Page 171: Enable Users To Configure Features On Line Keys

    Phone Administration Enable Users to Configure Features on Line Keys Note The Cisco IP Phone 6821 does not have programmable feature buttons. Supported features display on softkeys. Table 15: Features with Corresponding Buttons and Softkeys Feature Name Dedicated Feature Button...
  • Page 172: Configure A Speed Dial On A Line Key

    The user presses the line key to dial the assigned extension. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 173: Configure A Speed Dial With The Configuration Utility Page

    In the Speed Dial section, enter a name and number that corresponds to the speed dial entry. Step 3 Click Submit All Changes. Related Topics Access the Phone Web Page, on page 92 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 174: Enable Conference Button With A Star Code

    You can configure a screen saver for the phone. When the phone is idle for a specified time, it enters screen saver mode. Any button press returns the phone to normal mode. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 175 Enter a URL or path for the location where the logo image is saved. If you select logo as as screensaver type, this image displays as a screensaver on the phone screen. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 176: Phone Configuration For Monitoring Other Phones

    If you allow users to configure individual BLF keys (see Enable Users to Configure Features on Line Keys, on page 157), we recommend setting BLF List to Hide. Step 3 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 177: Configure The Busy Lamp Field In The Phone Configuration File

    List URI: sip: parameter. xxxx is the name that is defined in List URI: sip: parameter. Replace xxxx with the exact defined name. $PROXY is the server. Replace $PROXY with the server address or name. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 178: Configure Busy Lamp Field With Other Features

    This combination cannot be configured using the extended function. This combination is supported on Broadsoft servers only and it is configured using the BLF List and related configuration on the server. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 179: Configure Alphanumeric Dialing

    The above example will enable the user to dial "first.dial" to make a call. Note The supported characters that you can use for alphanumeric dialing are a-z, A-Z, 0-9, -, _, ., and +. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 180: Configure A Paging Group (Multicast Paging)

    • multicast-address = Multicast IP address of the phone that listens for and receives pages. • port = Port on which to page; you must use different, even-number ports for each paging group. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 181: Call Park

    When configuring call park, the Call Park Code and the Call Unpark Code must match the Feature Access Code configured on the server. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 182: Add Call Park To A Programmable Line Key

    You can customize the softkeys displayed on the phone. The default softkeys (when the phone is in an idle state) are Redial, Directory, Call Forward, and Do Not Disturb. Other softkeys are available during specific call states (for example, if a call is on hold, the Resume softkey displays). Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 183: Customize A Programmable Softkey

    You can configure programmable softkeys as speed dials. The speed dials can be extensions or phone numbers. You can also configure programmable softkeys with speed dials that perform an action that a vertical service Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 184 In this example, we are configuring a softkey on a phone as a speed dial number for extension 5014 Note (sktest1). You can also configure an XML service on the programmable soft key. Enter the string in this format: fnc=xml;url=http://xml.service.url;nme=name Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 185: Programmable Softkeys

    Forwards all calls to a specified number. Idle, Off-Hook, Shared-Active, Hold, Shared-Held crdpause PauseRec Pause recording Connected, Conferencing crdresume ResumeRec Resume recording Connected, Conferencing crdstart Record Start a recording Connected, Conferencing crdstop StopRec Stop recording Connected, Conferencing Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 186 Allows user to answer a call ringing on Idle, Off-Hook an extension by discovering the number of the ringing extension. hold Hold Put a call on Hold. Connected, Start-Xfer, Start-Conf, Conferencing ignore Decline Ignores an incoming call. Ringing Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 187 Moves the cursor to the right. Dialing (input) settings Settings Provides access to "Information and Settings". starcode Input Star Displays a list of star codes that can be Off-Hook, Dialing (input) Code/*code selected. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 188: Configure Provisioning Authority

    In the Configuration Profile section, set the Profile Rule field to the phone configuration file's URL. Example: http://192.0.2.1:80/dms/CP-MMxx-MPP/MMxxSystem.xml where, MM– Cisco IP Phone MM Series with Multiplatform Firmware (68, 78, or 88) MMxx– Cisco specific phone model (for example, 7841,7861, 8845, 8865 or 7832) Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 189: Configure Provisioning Authority In The Phone Configuration File

    Enter the enter the domain for the phone, or the authentication server in the EM_User_Domain parameter. Example: <EM_User_Domain ua="na">@10.74.121.51</EM_User_Domain> Step 2 Save the configuration file and upload it to your provisioning server. Step 3 Select Voice > Provisioning. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 190: Enable Hoteling On A Phone

    Download Problem Reporting Tool Logs Users submit problem reports to you with the Problem Reporting Tool. If you are working with Cisco TAC to troubleshoot a problem, they typically require the logs from the Problem Reporting Tool to help resolve the issue.
  • Page 191: Configure Prt Upload

    You can generate PRT automatically at specific intervals and can define the PRT file name. A sample script is shown below. This script is provided for reference only. Cisco does not provide support for the upload script installed on a customer's server.
  • Page 192: Configure A Phone To Accept Pages Automatically

    Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 193: Server-Configured Paging

    When you enable TR-069 on a user phone, you can view status of TR-069 parameters on the Configuration page. Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 194: Enable Electronic Hookswitch

    • Jabra PRO920 • Jabra PRO9400 • Sennheiser DW Pro1 Only the Cisco IP Phone 6851 Multiplatform Phones and Cisco IP Phone 6861 Multiplatform Phones support the Electronic Hookswitch feature. Before you begin Access the phone administration web page. See...
  • Page 195 Icon Meaning Recording in progress. Recording paused Before you begin Access the phone administration web page. See Access the Phone Web Page, on page Procedure Step 1 Select Voice > Phone. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 196: Enable Remote Call Recording With Sip Info

    Step 1 Select Voice > Phone. Step 2 In the Supplementary Services section, click Yes or click No to enable or to disable call recording in the Call Recording Serv field. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 197: Set Up A Phone For Presence

    Access the Phone Web Page, on page Procedure Step 1 Select Voice > Ext(n). Step 2 In the ACD Settings section, set up the fields as described in ACD Settings, on page 282. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 198: Emergency Calls

    • A guest signs in to the phone. • You change the network interface used in the SIP registration. For example, change Wi-Fi to Ethernet. • You change the IP address of the phone. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 199: Emergency Call Support Terminology

    Emergency Call Support Terminology The following terms describe emergency call support for the Cisco Multiplatform Phones. • Emergency Location ID Number (ELIN)–A number used to represent one or more phone extensions that locate the person who dialed emergency services.
  • Page 200: Configure The Sip Transport

    You can disable the ability of the phone to receive incoming SIP messages from a non-proxy server. When you enable this feature, the phone only accepts SIP messages from: • proxy server • outbound proxy server • alternative proxy server Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 201: Configure A Privacy Header

    Select Voice > Extension. Step 2 In the SIP Settings section, set the Privacy Header field as described in the SIP Settings, on page 277. Step 3 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 202: Enable P-Early-Media Support

    Peer Firmware Sharing Peer Firmware Sharing (PFS) is a firmware distribution model which allows a Cisco IP phone to find other phones of the same model or series on the subnet and share updated firmware files when you need to upgrade multiple phones all at the same time.
  • Page 203: Enable Peer Firmware Sharing

    • When you provide a correct URL in the Profile Rule field without a username and password, the phone requires authentication or digest to resynchronize the profile. With the correct profile account, authentication passes. With an incorrect profile account, authentication fails. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 204: Specify The Profile Authentication Type

    In the Programmable Softkeys section, set the Programmable Softkey Enable to Yes. Step 3 Enter the following values in the Ringing Key List field: answer|1;ignore|2;ignoresilent|3; Step 4 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 205: Enable Broadworks Anywhere

    Select Voice > Ext(n). Step 2 In the XSI Line Service section, set the Block CID Enable field as described in the XSI Line Service, on page 287. Step 3 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 206: Enable Viewing Broadworks Xsi Call Logs On A Line

    FKS interacts with XSI synchronization. Table 20: Interaction Between FKS and XSI Synchronization Feature Key Sync DND Enabled CFWD Enabled DND Sync CFWD Sync Yes (SIP) Yes (SIP) Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 207: Enable Feature Key Sync

    Related Topics DND and Call Forwarding Status Sync, on page 192 Enable Call Forwarding Status Sync via XSI Service, on page 194 Enable DND Status Sync via XSI Service, on page 194 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 208: Enable Call Forwarding Status Sync Via Xsi Service

    Note If XSI sync for DND is enabled and the XSI host server or XSI account is not configured correctly, the phone user can't turn on DND mode on the phone. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 209: Capture Packets

    When you want to stop the packet capture, click Stop Packet Capture. Step 6 Click Submit. You see a file in the Capture File field. This file contains the filtered packets. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 210: Factory Reset The Phone With The Web Ui Button

    Access the Phone Web Page, on page Procedure Step 1 Select Admin Login > advanced > Info > Debug Info. Step 2 In the Factory Reset section, click Factory Reset. Step 3 Click Confirm factory reset. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 211: Corporate And Personal Directory Setup

    • From a web browser—Users can access the PAB and Speed Dials features from the Configuration Utility web page. • From the Cisco IP Phone—Choose Contacts to search the corporate directory or the user personal directory. To configure Personal Directory from a web browser, users must access their Configuration Utility. You must provide users with a URL and sign-in information.
  • Page 212: Prepare The Ldap Corporate Directory Search

    Step 2 In the XSI Service section, choose Yes from the Directory Enable drop down list box. Step 3 Set up the fields as described in XSI Phone Service, on page 268. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 213: Configure The Xml Directory Service

    In the XML User Name field, enter the username of XML service. Step 5 In the XML Password field, enter the password of XML service. Step 6 Click Submit All Changes. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 214 Phone Administration Configure the XML Directory Service Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 215: Phone Troubleshooting

    P A R T Phone Troubleshooting • Monitoring Phone Systems, on page 203 • Troubleshooting, on page 303 • Maintenance, on page 319...
  • Page 217: C H A P T E

    The device identifier appears after the timestamp in each message. Before you begin Configure a syslog sever for the phone to upload syslog messages. See Syslog Server in Optional Network Configuration, on page 225 for details. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 218: Cisco Ip Phone Status

    To exit the Model Information screen, press Back. View the Phone Status Procedure Step 1 Press Applications Step 2 Select Status > Phone Status > Phone Status. You can view the following information: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 219 • MAC address—Unique Media Access Control (MAC) address of the phone. • Host name—Displays the current host name assigned to the phone. • Domain—Displays the network domain name of the phone. Default: cisco.com • Switch port link—Status of the switch port.
  • Page 220 Step 1 Press Applications Step 2 Select Status > Phone Status > Call Statistics. Step 3 Press Back. Call Statistics Fields The following table describes the items on the Call Statistics screen. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 221 Phone Troubleshooting Call Statistics Fields Table 21: Call Statistics Items for the Cisco IP Phone Item Description Receiver Codec Type of received voice stream (RTP streaming audio from codec): • G.729 • G.722 • G.711 mu-law • G.711 A-law • OPUS •...
  • Page 222 After the RC download from the EDOS server completes, you can view the customization state of a phone using the web interface. Here are the descriptions of the remote customization states: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 223 The fields on this tab are read-only and cannot be edited. Status System Information Parameter Description Host Name Displays the current host name assigned to the phone. Domain Displays the network domain name of the phone. Default: cisco.com Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 224 Identifies number of bits of a global unicast IPv6 address that are part of`the network. For example, if the IPv6 address is 2001:0DB8:0000:000b::/64, the number 64 identifies that the first 64 bits are part of the network. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 225 Displays the location from where the local package is downloaded. Font download status Displays the downloaded font file status. Font download URL Displays the location from where the font file is downloaded. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 226 Last Failed Login Displays the time when the phone has last failed log Dot1x Authentication Parameter Description Transaction status Indicates if the phone is authenticated. Protocol Displays the protocol of the registered phone. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 227 Phone number of the internal phone. Duration Duration of the call. Packets Sent Number of packets sent. Packets Recv Number of packets received. Bytes Sent Number of bytes sent. Bytes Recv Number of bytes received. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 228 The estimated mean opinion score for conversational quality (MOS-CQ) is defined as including the effects of delay and other effects that affect conversational quality. Defined in RFC-3611—RTP Control Protocol Extended Reports (RTCP XR). Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 229 The status of upload of the most recently initiated problem report. Configure PRT Upload, on page 177 information on configuring an upload rule for problem reports. XML tag in status.xml PRT_Upload_Status Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 230 Download Status Firmware Upgrade Status Parameter Description Firmware Upgrade Status 1 Displays the upgrade status (failed or succeeded) with reason for the same. Firmware Upgrade Status 2 Firmware Upgrade Status 3 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 231 Total number of multicast packets that the phone transmitted. TxUnicasts Total number of unicast packets that the phone transmitted. RxFrames Total number of packets received by the phone. RxBroadcasts Total number of broadcast packets that the phone received. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 232 Total number of received packets, including bad packets, that were between 128 and 255 bytes in size. Rxsize256to511 Total number of received packets, including bad packets, that were between 256 and 511 bytes in size. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 233 IP address of the neighbor device that LLDP discovered. LLDPNeighborIPv6 IPV6 address of the neighbor device that LLDP discovered. LLDPNeighborPort Neighbor device port to which the phone connects that LLDP discovered. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 234 Total number of received packets, including bad packets, that were between 256 and 511 bytes in size. Rxsize512to1023 Total number of received packets, including bad packets, that were between 512 and 1023 bytes in size. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 235 IP address of the neighbor device that LLDP discovered. LLDPNeighborIPv6 IPV6 address of the neighbor device that LLDP discovered. LLDPNeighborPort Neighbor device port to which the phone connects that LLDP discovered. PortSpeed Speed and duplex information. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 236 URL. Example: https://192.0.2.1:999/admin/advanced Enable Web Admin Access Allows you to enable or disable local access to the phone web user interface. Select Yes or No from the drop-down menu. Default: Yes Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 237 Allows you to select the internet protocol mode in which the phone operates. Options are: IPv4 Only, IPv6 Only, and Dual Mode. In dual mode, the phone can have both IPv4 and IPv6 addresses. Default: Dual Mode Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 238 Options are Disabled and Enabled. Default: Disabled Auto Config When enabled, phone generates an IPv6 address by default with the prefix length sent from the router. Options are Disabled and Enabled. Default: Enabled Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 239 Allows you to select speed and duplex of the network port. Values are: • Auto • 10MB half • 10MB full • 100 MB half • 100MB full • 100 half • 1000 full Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 240 Specify the syslog server name and port. This feature specifies the server for logging IP phone system information and critical events. If both Debug Server and Syslog Server are specified, Syslog messages are also logged to the Debug Server. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 241 Default: Blank Enable SSLv3 Choose Yes to enable SSLv3. Choose No to disable. Default: No VLAN Settings Parameter Description Enable VLAN Choose Yes to enable VLAN. Choose No to disable. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 242 • Null • 128 to 149 • 151 to 158 • 161 to 254 Set the value to Null to disable DHCP VLAN option. Cisco recommends that you use DHCP Option 132. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 243 Wi-Fi network. Options are: • Auto • EAP-FAST • PEAP-GTC • PEAP-MSCHAPV2 • PSK • WEP • None Default: None Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 244 The Asset ID can be provisioned only by using the web management interface or remote provisioning. The Asset ID is not displayed on the phone screen. Changing the Asset ID field causes the phone to reboot. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 245 Remove Last Reg Enables you to remove the last registration before registering a new one if the value is different. Select yes or no from the drop-down menu. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 246 If set to yes, the phone uses a different random call-ID for registration after the next software reboot. If set to no, the Cisco IP phone tries to use the same call-ID for registration after the next software reboot. The...
  • Page 247 The options are No and Yes. If No is selected, no changes are made. The default value is No. If Yes is selected, it disables the display name in “Directory”, “Call History”, and in the “To” header during an outgoing call. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 248 Default: 16 seconds. INVITE Expires INVITE request Expires header value. If you enter 0, the Expires header is not included in the request. Ranges from 0 to 2000000. Default: 240 seconds Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 249 The range is from 0 to 2147483647. Default: 0 Reg Retry Long Random Delay Random delay range (in seconds) to add to <Register Retry Long Intvl> when retrying REGISTER after a failure. Default: 0 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 250 5?? to represent all SIP Response messages within the 500 range. If you want to use multiple ranges, you can add a comma "," to delimit values of 5?? and 6?? Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 251 If value is set to 0, the phone ignores the limit on ICMP errors. RTCP Tx Interval Interval for sending out RTCP sender reports on an active connection. It can range from 0 to 255 seconds. Default: 0 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 252 G711u Codec Name G711u codec name used in SDP. Default: PCMU G711a Codec Name G711a codec name used in SDP. Default: PCMA G729a Codec Name G729a codec name used in SDP. Default: G729a Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 253 SIP responses if the received-from IP and VIA sent-by IP values differ. Default: No Substitute VIA Addr Enables the user to use NAT-mapped IP:port values in the VIA header. Default: No Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 254 NAT Keep Alive Intvl Interval between NAT-mapping keep alive messages. Default: 15 Redirect Keep Alive If enabled, the IP phone redirects the keepalive message when SIP_301_MOVED_PERMANENTLY is received as the registration response. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 255 The valid value ranges between 0 and 65535. This feature is disabled when this parameter is set to zero. The default value is 600 seconds (10 minutes). Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 256 Example, an input of 2400+30 indicates that the next resync occurs in between 2400 and 2430 seconds after a successful resync. Set this parameter to zero to disable periodic resynchronization. The default value is 3600 seconds. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 257 This parameter is the initial value of the counter. Resync events are delayed until this counter decrements to zero. The valid value ranges between 0 and 65535. The default value is 14,400 seconds. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 258 This can be overridden by this parameter. When it is set to No, the device accepts a response from file-not-found the server as a successful resync. Default: Yes Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 259 DHCP Option To Use DHCP options, delimited by commas, used to retrieve firmware and profiles. Default: 66,160,159,150,60,43,125 DHCPv6 Option To Use DHCP options, delimited by commas, used to retrieve firmware and profiles. Default: 17,160,159 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 260 The syslog message that is issued after a failed download attempt. Default: $PN $MAC -- Resync failed: $ERR User Configurable Resync Allows a user to resync the phone from the phone screen. Default: Yes Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 261 PHP script. This approach provides more flexibility for storing the configuration information. For example, you may want to send a series of phone status reports and store all the reports on the server. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 262 This field is used only when Report to Server is set to Periodically. Default: 3600 Minimum: 600 Maximum: 2592000 (30 days) Example XML configuration: <Report_to_Server ua="na"> Periodically </Report_to_Server> <!available options: On Request | On Local Change| Periodically--> <periodic_upload_to_server ua="na"> 3600 </periodic_upload_to_server><User_Configurable_Resync ua="na"> </User_Configurable_Resync_ Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 263 This field is used only when Report to Server is set to On Local Change. Default: 60 Minimum: 10 Maximum: 900 Example XML configuration: <Upload_Delay_On_Local_Change ua="na"> </Upload_Delay_On_Local_Change> Firmware Upgrade Parameter Description Upgrade Enable Allows firmware update operations independent of resync actions. Default: Yes Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 264 T e s t \ 0 4 3 \ 0 5 7 A b C 1 2 3 ] t f t p : / / 1 9 2 . 1 6 8 . 1 . 5 / i m a g e / s i p 8 8 x x . 1 1 - 1 - 1 M P P - 2 2 1 . l o a d s Default: Blank Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 265 Indicates the IP address and the port to which the UDP message is sent. For example: 10.98.76.123:514 where, 10.98.76.123 is the IP address and 514 is the port number. For more information about the Provisioning page, see the Cisco IP Phone 6800 Series Multiplatform Phones Provisioning Guide. CA Settings Parameter...
  • Page 266 If PRT Max Timer and PRT Upload Rule fields are empty, problem reports are not generated. PRT Name Defines a name for the generated PRT file. Enter the name in the format: prt-string1-$MACRO Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 267 Off Hook Warning Tone Played when the phone receiver has been off hook after a period of time. Ring Back Tone Played during an outbound call when the far end is ringing. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 268 Cadence script for distinctive ring 1. Defaults to 60(2/4). Cadence 2 Cadence script for distinctive ring 2. Defaults to 60(.3/.2, 1/.2,.3/4). Cadence 3 Cadence script for distinctive ring 3. Defaults to 60(.8/.4,.8/4). Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 269: Cadence_8

    The Interdigit_Short_Timer is used after any one digit, if at least one matching sequence is complete as dialed, but more dialed digits would match other as yet incomplete sequences. Range: 0–64 seconds. Default: 3 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 270 Defaults to *71. CW Per Call Deact Code Disables call waiting for the next call. Defaults to *70. Block CID Act Code Blocks caller ID on all outbound calls. Defaults to *61. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 271 Call Park Code The star code used for parking the current call. Defaults to *68. Call Pickup Code The star code used for picking up a ringing call. Defaults to *97. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 272 The *codes should not conflict with any of the other vertical service codes internally processed by the IP phone. You can empty the corresponding *code that you do not want to the phone to process. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 273 *73 to cancel call forwarding, do not include it in this parameter. In that case, simple add that *code in the dial plan and the phone sends INVITE *73@..as usual when user dials *73. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 274 Prefer G722.2 Code Makes this codec the preferred codec for the associated call. Force G722.2 Code Makes this codec the only codec that can be used for the associated call. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 275 ID generation. Choices are GMT-12:00, GMT-11:00,…, GMT, GMT+01:00, GMT+02:00, …, GMT+13:00. Default: GMT-08:00 Time Offset (HH/mm) This specifies the offset from GMT to use for the local system time. Default: 00/00 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 276 The <day> value equals [+|-] any value in the range 1-31. If <day> is 1, it means the <weekday> on or before the end of the month (in other words the last occurrence of < weekday> in that month). Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 277 <Language_Selection ua="na"> Spanish </Language_Selection> The language name can have up to 512 characters. Locale Use this drop-down list box to see the supported languages. See Supported Languages for the Phone Display, on page Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 278 Specifies the n extension to be assigned to Line Key Default: n XML configuration examples: To set the line key 1 to extension 1: <Extension_1_ ua="na">1</Extension_1_> To disable the extension function for line key 2: <Extension_2_ ua="na">Disabled</Extension_2_> Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 279 You can choose a value from 2 to 10. Default: 2 Supplementary Services Parameter Description Conference Serv Enable or disable three-way conference service. Default: Yes Attn Transfer Serv Enable or disable attended-call-transfer service. Default: Yes Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 280 Group Call Pick Up Serv Enable or disable group call pick up services on the phone. Default: Yes Service Annc Serv Enable or disable the vertical service announcement services on the phone. Default: No Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 281 Specifies the duration for which it waits before it logs out. Default: 10 Preferred Password Input Mode Options to specify the password input method of extension mobility PIN. Options are: Alpha-numeric and Numeric. Default: Alphanumeric Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 282 Enter SIP password when you select SIP Credentials for XSI authentication type. Directory Enable Enables BroadSoft directory for the phone user. Select Yes to enable the directory and select No to disable Default: No Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 283 Description XMPP Enable Set to Yes to enable the BroadSoft XMPP directory for the phone user. Default: No Server Enter the name of the XMPP server; for example, xsi.iop1.broadworks.net. Default: Blank Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 284 XML service username for authentication purposes Default: Blank XML Password XML service password for authentication purposes Default: Blank CISCO XML EXE Enable Enables or disables Cisco XML EXE authentication. Default: No Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 285 Default: Blank Search Base Specify a starting point in the directory tree from which to search. Separate domain components [dc] with a comma. For example: dc=cv2bu,dc=com Default: Blank Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 286 This method is more inclusive and retrieves more search results. This method is consistent with the search method in other directories such as the Broadsoft directories and the user's personal address book on the phone. Default: Blank Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 287 Search Item 4 Additional customized search item. Can be blank if not needed. Default: Blank Search Item 4 Filter Customized filter for the searched item. Can be blank if not needed. Default: Blank Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 288 Mapping field. For example, 555 1212 would become 9555 1212. If you do not manipulate the number in this fashion, a user can use the Edit Dial feature to edit the number before dialing out. Default: Blank Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 289 (* codes), or XML scripts. Extension Extension In a configuration profile, the Line parameters must be appended with the appropriate numeral to indicate the line to which the setting applies. For example: Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 290 Default: No NAT Settings Parameter Description NAT Mapping Enable To use externally mapped IP addresses and SIP/ RTP ports in SIP messages, select yes. Otherwise, select Default: No Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 291 AUTO allows the phone to select the appropriate protocol automatically, based on the NAPTR records on the DNS server. See Configure the SIP Transport, on page 186 for more details. Default: UDP Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 292 Enter the appropriate header in the field provided. SIP Remote-Party-ID The Remote-Party-ID header to use instead of the From header. Select Yes to enable. Default: Yes Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 293 1xx response returned by the transfer target, on the transfer call leg. If set to No, the phone will only send a NOTIFY for final responses (200 and higher). Set G729 annexb Configure G.729 Annex B settings. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 294 Default: Disabled P-Early-Media Support Controls whether the P-Early-Media header is included in the SIP message for an outgoing call. To include the P-Early-Media header, select Yes. Otherwise, select No. Default: No Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 295 Voice Mail Subscribe Interval The expiration time, in seconds, of a subscription to a voice mail server. Auto Ans Page On Active Call Determines the behavior of the phone when a page call arrives. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 296 (ACD). Select Yes to enable or No to disable. Default: No Call Information Enable Enables the phone to display details of a call center call. Select Yes to enable or No to disable. Default: No Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 297 $PROXY Outbound Proxy All outbound requests are sent as the first hop. Enter an IP address or domain name. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 298 Enables making outbound calls without successful (dynamic) registration by the phone. If set to No, the dial tone plays only when registration is successful. To enable this feature, select Yes. Default: No Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 299 If you select Normal, the list contains proxies ranked by weight and priority. If you select Based on SRV Port, the phone uses normal, then inspects the port number based on the first-listed proxy port. Default: Normal Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 300 IP address. The default value is blank; the proxy IP address is used as the authentication realm. The parameter for extension 1 appears as follows in the phone configuration file: <Reversed_Auth_Realm_1_ ua=”na”> </Reversed_Auth_Realm_1_> Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 301 Credentials to authenticate access with Login User ID and Login Password. Select SIP Credentials to authenticate access with the register Auth ID and Password of the SIP account registered on the phone. Default: Login Credentials Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 302 Yes, FKS takes precedent over XSI synchronization. • If XSI host server and credentials are not entered and the CFWD Enable field is set to Yes, the phone user can't forward calls on the phone. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 303 Default: No Second Preferred Codec Codec to use if the first codec fails. Default: Unspecified Third Preferred Codec Codec to use if the second codec fails. Default: Unspecified Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 304 • INFO—Uses the SIP INFO method. Codec Negotiation When set to Default, the Cisco IP phone responds to an Invite with a 200 OK response advertising the preferred codec only. When set to List All, the Cisco IP phone responds listing all the codecs that the phone supports.
  • Page 305 Only the far end can terminate an emergency call. The phone is restored to normalcy after the call is terminated and the receiver is back on-hook. Maximum number length is 63 characters. Defaults to blank (no emergency number). Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 306 Default: 0 Hold Reminder Ringtone Specifies the volume of the timer ringtone. Call Forward Parameter Description Cfwd Setting Select Yes to enable call forwarding. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 307 DND Setting Enables or disables the DND settings options for a user. Handset LED Alert Enables or disables LED alert on the handset. Options are: Voicemail and Voicemail, Missed Call. Default: Voicemail Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 308 Sets the default volume for the ringer. Default: 9 Speaker Volume Sets the default volume for the speakerphone. Default: 8 Handset Volume Sets the default volume for the handset. Default: 10 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 309 Types of screen saver. Options you can choose: • Clock: Displays a digital clock on a plain background. • Download Picture: Displays a picture pushed from the phone webpage. • Logo: Enables to add logo as phone background. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 310 Picture Download URL URL locating the (.png) file to display on the phone screen background. For more information, see the Phone Information and Display Settings, on page 127. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 311: Number_Of_Units

    Length of delay before attempting to subscribe. Default: 1 Server Type Specifies the server type with which the phone is connected. Options available: • BroadSoft • SPA9000 • Asterisk • RFC3265_4235 • Sylantro Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 312 When set to No, the phone uses only the Key Expansion Module keys to monitor the BLF list. This setting only has significance when BLF List is set to Show. Default: No Example XML configuration: <Use_Line_Keys_For_BLF_List ua="na">Yes</Use_Line_Keys_For_BLF_List> Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 313 The contrast between the text, lines, and background on the attendant console display. Enter a number value from 1 to 30. The higher the number, the greater the contrast on the display. Default: 12 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 314: Bxfer_On_Speed_Dial_Enable

    Username that authenticates the CPE to the ACS when ACS uses the CPE WAN Management Protocol. This username is used only for HTTP-based authentication of the CPE. If the user name is not configured, admin is used as default. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 315 HTTP-based authentication of the CPE. BACKUP ACS Password Backup password to access to the ACS for a specific user. This password is used only for HTTP-based authentication of the CPE. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 316 The Personal Directory allows a user to store a set of personal numbers. Directory entries can include the following contact information: • No. (the directory number) • Name • Work • Mobile • Home • Speed Dials To edit contact information, click Edit Contacts. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 317 Troubleshooting Procedures, on page 316 • Additional Troubleshooting Information, on page 317 General Troubleshooting Information The following table provides general troubleshooting information for the Cisco IP Phone. Table 22: Cisco IP Phone Troubleshooting Summary Explanation Connecting a Cisco IP Phone to another Cisco IP...
  • Page 318 Codec mismatch between the phone and another The RxType and the TxType statistics show the codec device that is used for a conversation between this Cisco IP Phone and the other device. The values of these statistics should match. If they do not, verify that the other device can handle the codec conversation, or that a transcoder is in place to handle the service.
  • Page 319 Cisco IP Phone Does Not Go Through the Normal Startup Process Problem When you connect a Cisco IP Phone to the network port, the phone does not go through the normal startup process as described in the related topic and the phone screen does not display information.
  • Page 320 Phone Troubleshooting Phone Displays Error Messages • Connect the Cisco IP Phone that does not start up to a different network port that is known to be good. • Connect the Cisco IP Phone that does not start up directly to the port on the switch, eliminating the patch panel connection in the office.
  • Page 321 If users report that their phones are resetting during calls or while the phones are idle on their desk, you should investigate the cause. If the network connection and Third Party Call Control connection are stable, a Cisco IP Phone should not reset.
  • Page 322 The physical connection to the LAN may be broken. Solution Verify that the Ethernet connection to which the Cisco IP Phone connects is up. For example, check whether the particular port or switch to which the phone connects is down and that the switch is not rebooting. Also ensure that no cable breaks exist.
  • Page 323 Problem A user complains about not being able to make a call. Cause The phone does not have a DHCP IP address. The phones display the message Configuring IP or Registering. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 324 The phone doesn't display the Agent Sign In or Agent Sign Out softkeys. Solution • Check Broadsoft server configuration to determine if that user has been configured as a call center agent. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 325 • An incorrect or blank emergency number exists in the Dial Plan setup. See Dial Plan, on page 291 The location request servers (emergency call service provider) did not respond with a phone location, after multiple attempts. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 326 4. If HTTPS connection fails, check the error message on the phone screen and in the syslog. 5. Install custom CA for HTTPS connection if the BroadSoft certificate is not signed from phone built-in root CA. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 327 Cause Possible causes are: • TFTP server does not have the correct set of locale and font files • XML files or other files are specified as a font file Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 328 The phone has the wrong version of files in the TFTP server. Solution Check that the file version is correct for the phone model. Each phone model has its own files. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 329 Report All Phone Issues from the Phone Web Page If you are working with Cisco TAC to troubleshoot a problem, they typically require the logs from the Problem Reporting Tool to help resolve the issue. You can generate PRT logs using the phone web page and upload them to a remote log server.
  • Page 330 Report a Phone Problem Remotely Report a Phone Problem Remotely You can initiate a phone problem report remotely. The phone generates a problem report using the Cisco Problem Report Tool (PRT), with the problem description “Remote PRT Trigger”. If you have configured an upload rule for problem reports, the phone uploads the problem report according to the upload rule.
  • Page 331 Third-Party Call Control. You must also ensure that DNS is configured to do reverse lookups. Additional Troubleshooting Information If you have additional questions about troubleshooting your phone, go to the following Cisco website and navigate to the desired phone model: https://www.cisco.com/cisco/web/psa/troubleshoot.html...
  • Page 332 Phone Troubleshooting Additional Troubleshooting Information Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 333 Phone Behavior During Times of Network Congestion, on page 326 Basic Reset Performing a basic reset of a Cisco IP Phone provides a way to recover when the phone experiences an error. The reset provides a way to reset or restore various configuration and security settings.
  • Page 334 When the phone boots up: • For Cisco IP Phone 6821 Multiplatform Phones, the lights on the light strip and the line keys light up. • For Cisco IP Phone 6841 and 6851 Multiplatform Phones, the lights on the headset button, the speaker button, and the handset flash.
  • Page 335 Click Confirm factory reset. Voice Quality Monitoring To measure the voice quality of calls that are sent and received within the network, Cisco IP Phones use these statistical metrics that are based on concealment events. The DSP plays concealment frames to mask frame loss in the voice packet stream.
  • Page 336 Phone Troubleshooting Voice Quality Troubleshooting Tips You can access voice quality metrics from the Cisco IP Phone using the Call Statistics screen or remotely by using Streaming Statistics. Voice Quality Troubleshooting Tips When you observe significant and persistent changes to metrics, use the following table for general troubleshooting information.
  • Page 337 Protocol (SIP) event package. Voice call quality information derived from RTP and call information from SIP is conveyed from a User Agent (UA) in a session (reporter) to a third party (collector). The Cisco IP phone uses User Datagram Protocol (UDP) to send a SIP PUBLISH message to a collector server.
  • Page 338 Cisco IP Phone Cleaning To clean your Cisco IP Phone, use only a dry soft cloth to gently wipe the phone and the phone screen. Do not apply liquids or powders directly to the phone. As with all non-weatherproof electronics, liquids and powders can damage the components and cause failures.
  • Page 339 Reboot History in the Status Dump File The reboot history is stored in the Status Dump file (http://<phone_IP_address>/admin/status.xml). Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 340 Phone Behavior During Times of Network Congestion Anything that degrades network performance can affect Cisco IP Phone voice and video quality, and in some cases, can cause a call to drop. Sources of network degradation can include, but are not limited to, the following activities: •...
  • Page 341 This table shows the XML parameters that the phones use, with their TR-069 counterpart. TR-069 Parameter XML Parameter Device.Services.VoiceService. Device.Services.VoiceService.{i}. Device.Services.VoiceService.{i}.Capabilities. Device.Services.VoiceService.{i}.Capabilities.ButtonMap Device.Services.VoiceService.{i}.Capabilities.Codecs. Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}. Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.BitRate Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.Codec Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.EntryID Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.PacketizationPeriod Device.Services.VoiceService.{i}.Capabilities.Codecs.{i}.SilenceSuppression Device.Services.VoiceService.{i}.Capabilities.DigitMap Device.Services.VoiceService.{i}.Capabilities.DSCPCoupled Device.Services.VoiceService.{i}.Capabilities.EthernetTaggingCoupled Device.Services.VoiceService.{i}.Capabilities.FaxPassThrough Device.Services.VoiceService.{i}.Capabilities.FaxT38 Device.Services.VoiceService.{i}.Capabilities.FileBasedRingGeneration Device.Services.VoiceService.{i}.Capabilities.FileBasedToneGeneration Device.Services.VoiceService.{i}.Capabilities.MaxLineCount Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 342 Device.Services.VoiceService.{i}.Capabilities.MaxSessionCount Device.Services.VoiceService.{i}.Capabilities.MaxSessionsPerLine Device.Services.VoiceService.{i}.Capabilities.ModemPassThrough Device.Services.VoiceService.{i}.Capabilities.NumberingPlan Device.Services.VoiceService.{i}.Capabilities.PatternBasedRingGeneration Device.Services.VoiceService.{i}.Capabilities.PatternBasedToneGeneration Device.Services.VoiceService.{i}.Capabilities.PSTNSoftSwitchOver Device.Services.VoiceService.{i}.Capabilities.Regions Device.Services.VoiceService.{i}.Capabilities.RingDescriptionsEditable Device.Services.VoiceService.{i}.Capabilities.RingFileFormats Device.Services.VoiceService.{i}.Capabilities.RingGeneration Device.Services.VoiceService.{i}.Capabilities.RingPatternEditable Device.Services.VoiceService.{i}.Capabilities.RTCP Device.Services.VoiceService.{i}.Capabilities.RTPRedundancy Device.Services.VoiceService.{i}.Capabilities.SignalingProtocols Device.Services.VoiceService.{i}.Capabilities.SIP. Device.Services.VoiceService.{i}.Capabilities.SIP.EventSubscription Device.Services.VoiceService.{i}.Capabilities.SIP.Extensions Device.Services.VoiceService.{i}.Capabilities.SIP.ResponseMap Device.Services.VoiceService.{i}.Capabilities.SIP.Role Device.Services.VoiceService.{i}.Capabilities.SIP.TLSAuthenticationKeySizes Device.Services.VoiceService.{i}.Capabilities.SIP.TLSAuthenticationProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.TLSEncryptionKeySizes Device.Services.VoiceService.{i}.Capabilities.SIP.TLSEncryptionProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.TLSKeyExchangeProtocols Device.Services.VoiceService.{i}.Capabilities.SIP.Transports Device.Services.VoiceService.{i}.Capabilities.SIP.URISchemes Device.Services.VoiceService.{i}.Capabilities.SRTP Device.Services.VoiceService.{i}.Capabilities.SRTPEncryptionKeySizes Device.Services.VoiceService.{i}.Capabilities.SRTPKeyingMethods Device.Services.VoiceService.{i}.Capabilities.ToneDescriptionsEditable Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 343 Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.CallForwardOnNoAnswerRingCount Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.CallForwardUnconditionalEnable Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.CallForwardUnconditionalNumber Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallReturnEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallTransferEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.CallWaitingEnable CW_Setting Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.ConferenceCallingSessionCount Device.Services.VoiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.ConferenceCallingStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.DoNotDisturbEnable DND_Setting Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MaxSessions Call_Appearances_Per_Line Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MessageWaiting Message_Waiting_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.MWIEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallingFeatures.RepeatDialEnable Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.CallingFeatures.X_CISCO_SharedLineDNDCfwdEnable Shared_Line_DND_Cfwd_Enable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.CallState Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 344 Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.List.{i}.SilenceSuppression Silence_Supp_Enable_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.ReceiveBitRate Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.ReceiveCodec Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.ReceiveSilenceSuppression Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitBitRate Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitCodec Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitPacketizationPeriod Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.TransmitSilenceSuppression Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec Preferred_Codec_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec2 Second_Preferred_Codec_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_PreferredCodec3 Third_Preferred_Codec_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_UsePrefCodecOnly Use_Pref_Codec_Only_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Codec.X_CISCO_CodecNegotiation Codec_Negotiation_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.DirectoryNumber User_ID_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Enable Line_Enable_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.PhyReferenceList Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.RingMuteStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.RingVolumeStatus Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session. Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}. Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.FarEndIPAddress Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.FarEndUDPPort Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Session.{i}.LocalUDPPort Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 345 Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.SIP.X_CISCO_FeatureKeySync Feature_Key_Sync_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.SIP.X_CISCO_DNSSRVAutoPrefix DNS_SRV_Auto_Prefix_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.Status Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.VoiceProcessing. Device.Services.V oiceService.{i}.V oiceProfile.{i}.Line.{i}.V oiceProcessing.EchoCancellationEnable Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.V oiceProcessing.EchoCancellationInUse Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.VoiceProcessing.EchoCancellationTail Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.X_CISCO_DialPlan Dial_Plan_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.Line.{i}.X_CISCO_DefaultRing Default_Ring_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.MaxSessions Call_Appearances_Per_Line Device.Services.VoiceService.{i}.VoiceProfile.{i}.Name Device.Services.VoiceService.{i}.VoiceProfile.{i}.NumberOfLines Device.Services.VoiceService.{i}.VoiceProfile.{i}.Region Device.Services.VoiceService.{i}.VoiceProfile.{i}.Reset Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP. Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.DSCPMark RTP_TOS_DiffServ_Value_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.LocalPortMax RTP_Port_Max Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.LocalPortMin RTP_Port_Min Device.Services.VoiceService.{i}.VoiceProfile.{i}.RTP.RTCP. Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 346 Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.DSCPMark SIP_TOS_DiffServ_Value_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.InviteExpires INVITE_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.Organization Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.OutboundProxy Outbound_Proxy_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.OutboundProxyPort Outbound_Proxy_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServer Proxy_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServerPort Proxy_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ProxyServerTransport SIP_Transport_<1>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegisterExpires Register_Expires_<i>_ Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegisterRetryInterval Reg_Retry_Intvl Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.RegistersMinExpires Reg_Min_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.ReInviteExpires ReINVITE_Expires Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.SIPEventSubscribeNumberOfElements Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.SIPResponseMapNumberOfElements Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.TimerB SIP_Timer_B Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.TimerD SIP_Timer_D Device.Services.VoiceService.{i}.VoiceProfile.{i}.SIP.TimerF SIP_Timer_F Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 347 G729a_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G729bCodecName G729b_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G722CodecName G722_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222CodecName G722.2_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBCCodecName iLBC_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.OPUSCodecName OPUS_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.AVTCodecName AVT_Codec_Name Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222BEDynamicPayload G722.2_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.G7222OADynamicPayload G722.2_OA_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBC20msDynamicPayload iLBC_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.iLBC30msDynamicPayload iLBC_30ms_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.OPUSDynamicPayload OPUS_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.AVTDynamicPayload AVT_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.AVT16kHzDynamicPayload AVT_16kHz_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.AVT48kHzDynamicPayload AVT_48kHz_Dynamic_Payload Device.Services.VoiceService.{i}.X_CISCO_SIP.INFOREQDynamicPayload INFOREQ_Dynamic_Payload Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 348 Conference_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.SecureCallIndicationTone Secure_Call_Indication_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.PageTone Page_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.AlertTone Alert_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.MuteTone Mute_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.UnmuteTone Unmute_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.SystemBeep System_Beep Device.Services.VoiceService.{i}.X_CISCO_Regional.Tones.CallPickupTone Call Pickup_Tone Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences. Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence1 Cadence_1 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence2 Cadence_2 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence3 Cadence_3 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence4 Cadence_4 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence5 Cadence_5 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence6 Cadence_6 Device.Services.VoiceService.{i}.X_CISCO_Regional.Cadences.Cadence7 Cadence_7 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 349 Device.Services.VoiceService.{i}.X_CISCO_AttConsole.BXferToStarcodeEnable Bxfer_To_Starcode_Enable Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key.{i}. Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.Key.{i}.Config Unit_<i>_Key_<i>_ Device.Services.VoiceService.{i}.X_CISCO_AttConsole.Unit.{i}.NumberOfKey Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}. Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ExtendedFunction Extended_Function_<i>_ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.Extension Extension_<i>_ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ShareCallApparence Share_Call_Appearance_<i>_ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LineKey.{i}.ShortName Short_Name_<i>_ Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.NumberOfLineKey Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.StationName Station_Name Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.GroupPagingScript Group_Paging_Script Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.VoiceMailNumber Voice_Mail_Number Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.BluetoothMode Bluetooth_Mode Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.Line Line Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 350 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.DNDServ DND_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.BlockANCServ Block_ANC_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.BlockCIDServ Block_CID_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.SecureCallServ Secure_Call_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdAllServ Cfwd_All_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdBusyServ Cfwd_Busy_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CfwdNoAnsServ Cfwd_No_Ans_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.PagingServ Paging_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CallParkServ Call_Park_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CallPickUpServ Call_Pick_Up_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.ACDLoginServ ACD_Login_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.GroupCallPickUpServ Group_Call_Pick_Up_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.ServiceAnncServ Service_Annc_Serv Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.SuppServices.CallRecordingServ Call_Recording_Serv Device.Services.V oiceService.{i}.X_CISCO_PhoneSetting.SuppServices.ReversePhoneLookupServ Reverse_Phone_Lookup_Serv Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 351 PSK_1 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK2 PSK_2 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK3 PSK_3 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK4 PSK_4 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK5 PSK_5 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK6 PSK_6 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK7 PSK_7 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK8 PSK_8 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK9 PSK_9 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK10 PSK_10 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK11 PSK_11 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK12 PSK_12 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK13 PSK_13 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK14 PSK_14 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK15 PSK_15 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.ProgramSoftkeys.PSK16 PSK_16 Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 352 Device.Services.VoiceService.{i}.X_CISCO_PhoneSetting.LDAP.NumberMapping LDAP_Number_Mapping Device.Services.VoiceService.{i}.X_CISCO_UserSetting. Device.Services.VoiceService.{i}.X_CISCO_UserSetting.RingerVolume Ringer_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.SpeakerVolume Speaker_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.HandsetVolume Handset_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.HeadsetVolume Headset_Volume Device.Services.VoiceService.{i}.X_CISCO_UserSetting.PhoneBackground Phone_Background Device.Services.VoiceService.{i}.X_CISCO_UserSetting.PictureDownloadURL Picture_Download URL Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ElectronicHookSwitchControl Ehook_Enable Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ScreenSaverEnable Screen_Saver_Enable Device.Services.VoiceService.{i}.X_CISCO_UserSetting.ScreenSaverType Screen_Saver_Type Device.Services.VoiceService.{i}.X_CISCO_UserSetting.MissCallShortcut Miss_Call_Shortcut Device.Services.VoiceService.{i}.X_CISCO_UserSetting.AlertToneOff Alert_Tone_Off Device.Services.VoiceService.{i}.X_CISCO_UserSetting.LogoURL Logo_URL Device.Services.VoiceService.{i}.X_CISCO_StarCode. Device.Services.VoiceService.{i}.X_CISCO_StarCode.ActivateBlockAnonymousCall Block_ANC_Act_Code Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 353 Block_CID_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateBlockCallerIdNextCall Block_CID_Per_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardAll Cfwd_All_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardBusy Cfwd_Busy_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallForwardNoAnswer Cfwd_No_Ans_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallWaiting CW_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateCallWaitingNextCall CW_Per_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateDoNotDisturb DND_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateSecureCal Secure_No_Call_Act_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.DeactivateSecureCallNextCall Secure_One_Call_Deact_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.GroupCallPickup Group_Call_Pickup_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PagingCode Paging_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PreferCodecG711a Prefer_G711a_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PreferCodecG711u Prefer_G711u_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PreferCodecG722 Prefer_G722_Code Device.Services.VoiceService.{i}.X_CISCO_StarCode.PreferCodecG7222 Prefer_G722.2_Code Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 354 *(6) This will leads to codec <i> on line <i> enable/disable, for codec <i>, please refer to *(4) *(7) Only with sidecar. On mountlake it is named Attendant Console LCD Contrast Device. Device.DeviceSummary Device.Services. Device.Services.VoiceServiceNumberOfEntries Device.DeviceInfo. Device.DeviceInfo.Manufacturer Device.DeviceInfo.ManufacturerOUI Device.DeviceInfo.ModelName Device.DeviceInfo.Description Device.DeviceInfo.ProductClass Device.DeviceInfo.SerialNumber Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 355 Device.DeviceInfo.UpTime Device.ManagementServer. Device.ManagementServer.URL Device.ManagementServer.Username Device.ManagementServer.Password Device.ManagementServer.PeriodicInformEnable Device.ManagementServer.PeriodicInformInterval Device.ManagementServer.PeriodicInformTime Device.ManagementServer.ParameterKey Device.ManagementServer.ConnectionRequestURL Device.ManagementServer.ConnectionRequestUsername Device.ManagementServer.ConnectionRequestPassword Device.GatewayInfo. Device.GatewayInfo.ManufacturerOUI Device.GatewayInfo.ProductClass Device.GatewayInfo.SerialNumber Device.Time. Device.Time.NTPServer1 Primary_NTP_Server Device.Time.NTPServer2 Secondary_NTP_Server Device.Time.CurrentLocalTime Device.Time.LocalTimeZone Time_Zone Device.Time.X_CISCO_TimeFormat Time_Format Device.Time.X_CISCO_DateFormat Date_Format Device.LAN. Device.LAN.X_CISCO_IPMode IP_Mode Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 356 Enable_VLAN Device.Ethernet.X_CISCO_VLANID VLAN_ID Device.X_CISCO_Language. Device.X_CISCO_Language.DictionaryServerScript Dictionary_Server_Script Device.X_CISCO_Language.LanguageSelection Language_Selection Device.X_CISCO_Language.Locale Locale Device.X_CISCO_XmlService. Device.X_CISCO_XmlService.Password XML_Password Device.X_CISCO_XmlService.UserName XML_User_Name Device.X_CISCO_XmlService.XMLAppServiceName XML_Application_Service_Name Device.X_CISCO_XmlService.XMLAppServiceURL XML_Application_Service_URL Device.X_CISCO_XmlService.XMLDirServiceName XML_Directory_Service_Name Device.X_CISCO_XmlService.XMLDirServiceURL XML_Directory_Service_URL Device.X_CISCO_XmlService.CISCOXMLEXEEnable CISCO_XML_EXE_Enable Device.X_CISCO_XmlService.CISCOXMLEXEAuthMode CISCO_XML_EXE_AUTH_MODE Device.X_CISCO_RestrictedAccessDomains Restricted_Access_Domains Device.X_CISCO_EnableWebServer Enable_Web_Server Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 357 TR-069 Parameter XML Parameter Device.X_CISCO_WebProtocol Enable_Protocol Device.X_CISCO_EnableDirectActionUrl Enable_Direct_Action_Url Device.X_CISCO_SessionMaxTimeout Session_Max_Timeout Device.X_CISCO_SessionIdleTimeout Session_Idle_Timeout Device.X_CISCO_WebServerPort Web_Server_Port Device.X_CISCO_EnableWebAdminAccess Enable_Web_Admin_Access Device.X_CISCO_HostName Host_Name Device.X_CISCO_Domain Domain Device.X_CISCO_UpgradeErrorRetryDelay Upgrade_Error_Retry_Delay Device.X_CISCO_UpgradeRule Upgrade_Rule Device.X_CISCO_ProfileRule Profile_Rule Device.X_CISCO_UserConfigurableResync User_Configurable_Resync Device.X_CISCO_HTTPReportMethod HTTP_Report_Method Device.X_CISCO_CWMPV1dot2Support CWMP_V1.2_Support Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...
  • Page 358 TR-069 Parameter Comparison TR-069 Parameter Comparison Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide...

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