Calls • Make Calls, on page 1 • Answer a Call, on page 5 • End a Call, on page 7 • Hold and Resume a Call, on page 7 • Mute Your Call, on page 8 • Create a Conference Call, on page 8 •...
Calls Make a Call on a Different Line Make a Call on a Different Line You may have more than one line on your handset. By default, your handset selects the first line. But, you can make a call from the second line. Procedure Step 1 When your handset is idle, do one of these actions:...
Calls Speed Dial Calls Step 3 Press Answer/Send Speed Dial Calls If you make frequent calls to specific phone numbers, you can set up your handset for speed dials. The speed dials help to press a key instead of entering the phone number. You can set up to 8 speed-dial numbers. Assign a Speed-Dial Number You can assign a speed-dial number to a contact.
Calls Delete a Speed-Dial Number • 0 to 9 • Pound (#) • Asterisk (*) • Comma (,)—This is the pause character, and gives a 2 second delay in the dialing. You can have several commas in a row. For example, two commas (,,) represent a pause of 4 seconds. The rules for dial strings are: •...
Calls Make a Speed Dial Call Procedure Step 1 • 6825 Handset: Press Menu > Contacts or Contacts • 6823 Handset: Press Menu > Contacts Step 2 Press More. Step 3 Select Speed Dial. Step 4 Highlight the entry you don't need. Step 5 •...
Calls Answer an Alarm (Emergency) Call Note The 6823 Handset doesn't support Bluetooth. Procedure Press Answer/Send Answer an Alarm (Emergency) Call If your handset is set up as the recipient of alarm (emergency) calls, you receive alarm calls when someone presses the Emergency button on their handset.
Calls Silence an Incoming Call • To reject the call, press Decline. The call is sent to voicemail, if configured. Silence an Incoming Call If you don't want to answer a call, you can decline or ignore the calls. If you decline the call, the caller hear less ring cycle.
Calls Mute Your Call Procedure Perform one of these actions: • • 6823 Handset, 6825 Handset: Press up or down on the navigation ring. • 6825 Handset: Press Swap. Mute Your Call You can mute yourself, so that others on the call can't hear you. Procedure Step 1 Press Mute...
Calls BroadWorks Shared Call Appearance Procedure Step 1 From an active call, • 6825 Handset: Press Transfer. • 6823 Handset: Press More > Transfer. Step 2 Enter the coworker's number and press Answer/Send Step 3 Press Transfer before or after the coworker answers. Related Topics Transfer a Call with a Star Code, on page 11...
Calls Join a Shared Call Procedure Step 1 Press Line. Step 2 Select a line and press Call. Step 3 Enter a number and press Call. Join a Shared Call You can join a call on a shared line to create a three-way call. Procedure Step 1 Press Line and select the line.
Calls Transfer a Call with a Star Code Procedure While your handset is idle, enter the call return star code. Related Topics Call Someone in Your Recent Calls List Transfer a Call with a Star Code You can immediately transfer a call to a coworker. This type of transfer doesn't allow you to talk with the coworker first.
Calls Block and Unblock Outgoing Caller Information with a Star Code Procedure Step 1 While your handset is idle, enter the star code to block call waiting. Step 2 To hear the tone again, enter the star code to enable call waiting. Block and Unblock Outgoing Caller Information with a Star Code You can stop your handset from sending your caller information.
Calls Use Push to Talk Step 2 To deactivate DND, enter code to cancel do not disturb. Related Topics Set Do Not Disturb Use Push to Talk You can use the handset as a two-way radio with the Push to Talk feature. The message is played over the handset speaker automatically.
Calls Send a Page Priority Alert Result See and hear notification You switch to the page, the active call goes on hold, and the page plays. Hear notification You see the notification after the call ends and then the page plays. No notification You see the notification after the call ends and then the page plays.