Cisco 6800 Series Administration Manual page 184

Configure Speed Dial on a Programmable Softkey
activation code (or a star [*] code) defines. For example, if you configure a programmable softkey with a
speed dial for *67, the call is placed on hold.
Before you begin
Access the phone administration web page. See
Procedure
Step 1
Select Voice > Phone.
Step 2 In the Programmable Softkeys section, set the Programmable Softkey Enable to Yes.
Step 3
To configure a speed dial PSK, enter the following in the PSK number field:
fnc=sd;ext=extensionname/starcode@$PROXY;vid=n;nme=name
Where:
• fnc= function of the key (speed dial)
• extensionname=extension being dialed or the star code action to perform
• vid= n is the extension that the speed dial will dial out
• name is the name of the speed dial being configured
Note
Step 4
Edit the following:
• Idle Key List: Edit the field as described in the following example:
redial|1;newcall|2;dnd;psk1
If the user incorrectly configures the programmable softkey list features on the phone, the key list on the
phone LCD does not update. For example:
• If a user enters rdeial;newcall;cfwd (redial has been misspelt), the key list is not updated
• If a user enters redial;newcall;cfwd;delchar, the user will not see a change on the LCD,
• PSK1:
fnc=sd;ext=5014@$PROXY;nme=sktest1
Note
You can also configure an XML service on the programmable soft key. Enter the string in this format:
fnc=xml;url=http://xml.service.url;nme=name
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
170
The name field displays on the softkey on the IP phone screen. We recommend a maximum of 10
characters for a phone. If more characters are used, the label might be truncated on the phone screen.
and the user does not see any change on the LCD.
as the delchar softkey is not allowed in the Idle Key List. Hence, this is an incorrect configuration
of the programmable softkey list.
In this example, we are configuring a softkey on a phone as a speed dial number for extension 5014
(sktest1).
Access the Phone Web Page, on page
Phone Administration
92.