Dalsa Linea SWIR GigE Series User Manual page 6

Ingaas line scan camera
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Cable Assembly G3-AIOC-BLUNT2M
Cable Assembly G3-AIOC-BRKOUT2M
Linea Generic Power Supply with no I/O
Components Express Right-Angle Cable Assemblies
Cable Assembly: Right-Angle I/O Bunt End
Cable Assembly: Right-Angle I/O to Euro Block
Ruggedized RJ45 Ethernet Cables
Cable Assembly: Right-Angle Ethernet
Alysium-Tech "Extreme Rating" HiFlex Ethernet Cable
TROUBLESHOOTING
O
VERVIEW
Problem Type Summary
Device Not Available
Device IP Error
Device Available but with Operational Issues
Verifying Network Parameters
Before Contacting Technical Support
Camera Fails to Establish Connection with Host PC
I
NSTALLATION
Device Available with Operational Issues
Firmware Updates
Power Failure During a Firmware Update–Now What?
Cabling and Communication Issues
Power supply problems:
Communication Problems:
Acquisition Error without Timeout Messages
No camera exposure when expected
Camera is functional but acquisition rate is lower than expected
Camera acquisition is good but acquisition rate is lower than expected
Camera is functional, line rate is as expected, but image is black
Other Problems or Issues
Buffer Incomplete Error Message
Issues with Cognex VisionPro
CONTACT INFORMATION
S
I
ALES
NFORMATION
T
ECHNICAL
4
Contents
I
F
SSUES AND
UNCTIONAL
S
UPPORT
P
ROBLEMS
Linea SWIR GigE Series Camera
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