C Power-On Self Test (Post) Error Codes; Post Error Codes - HP Smart Array -UX 11i v2 Support Manual

C Power-on Self Test (POST) error codes

This appendix lists the error codes that can be returned by HP Smart Array Controller Option ROM
during Power-On Self Test (POST), and provides details of corrective actions you can take.

POST error codes

The Smart Array Controller provides diagnostic error messages to the server BIOS at reboot. Many
of these POST messages are self-explanatory and suggest corrective actions for troubleshooting.
Detailed information and corrective actions are listed in
The Level column in
None
Informational
Critical
Table 20 Smart Array controller POST error codes
Error
code
1713 Slot z Drive Array Controller - Redundant ROM
Reprogramming Failure.
1714 Slot z Drive Array Controller - Redundant ROM
Checksum Error.
1715 Slot z Drive Array Controller – Memory Error(s)
Occurred Warning: Corrected Memory Error(s)
were detected during Controller memory self-test...
1720 Slot z Drive Array - S.M.A.R.T. Hard Drive Detects
Imminent Failure Port 1I: Box 1: Bay 2
1721 Slot z Drive Array - Drive Parameter Tracking
Predicts Imminent Failure.
The following drives should be replaced when
conditions permit: Port 1I: Box 1: Bays 2, 3.
1724 Slot z Drive Array - Physical Drive Position
Change(s) Detected - Logical drive configuration
has automatically been updated.
1726 Slot z Drive Array - Array Accelerator Memory
Size Change Detected.
Array Accelerator configuration has automatically
been updated.
1727 Slot z Drive Array - New Logical Drive(s)
Attachment Detected.
(if more than 32 logical drives are configured, this
will be followed by:)
Auto-configuration failed: Too many logical drives.
1728 Slot z Drive Array - Abnormal Shut-Down Detected
with Write-Cache Enabled.
No Array Accelerator battery backup on this
model array controller. Any data that may have
been in Array Accelerator memory has been lost.
Table 20 indicates the severity of the error:
No F1 prompt is triggered.
An F1 prompt is triggered, unless a POST prompt timeout is configured.
The controller always requests the System ROM to display the F1 prompt,
although this can still be disabled through system configuration.
Description
Table 20.
Level
Critical Replace the controller if this error
persists after restarting the system.
Critical Backup ROM has been activated.
Check firmware version.
Critical Replace the controller if this error
persists.
Informational Note the physical disk that has been
identified as failing.
Informational Note the physical disks that have been
identified as failing.
Informational None.
Informational None.
Critical if lost Reduce the number of logical drives
logical drives; in the system. See
otherwise "Configuration" (page
Informational
Critical Data loss may have occurred. Contact
your HP support representative for
assistance.
Corrective action
Chapter 3:
40).
POST error codes 1 1 1