HP ProLiant DL380p Gen8 User Manual
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HP ProLiant DL380p Gen8 User Manual

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HP ProLiant DL380p Gen8 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 661848-004
March 2013
Edition: 4

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Summary of Contents for HP ProLiant DL380p Gen8

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................9 Access the Systems Insight Display ......................10 Systems Insight Display LEDs ........................11 Systems Insight Display LED combinations ....................12 Rear panel components ..........................13 Rear panel LEDs and buttons ........................
  • Page 4 Secondary PCI riser cage option ....................... 75 Hard drive cage option ..........................77 2U rack bezel option ..........................86 HP Trusted Platform Module option ......................87 Installing the Trusted Platform Module board ..................88 Retaining the recovery key/password ....................89 Enabling the Trusted Platform Module ....................
  • Page 5 Drivers ............................108 Software and firmware ......................... 109 Version control ..........................109 HP operating systems and virtualization software support for ProLiant servers ........109 HP Technology Service Portfolio ....................110 Change control and proactive notification ..................110 Troubleshooting ........................111 Troubleshooting resources ........................
  • Page 6 Index ............................131 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components • SFF model (8-drive) Item Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) • SFF model with optional hard drive cage (16-drive) Item Description Video connector Drive bays (box 1) Drive bays (box 2) Systems Insight Display USB connectors (2)
  • Page 8 • SFF model (25-drive) Item Description Video connector Quick release levers (2) Drive bays USB connector • LFF model (8-drive) Item Description Video connector SATA optical drive bay Drive bays Systems Insight Display USB connectors (2) Component identification 8...

  • Page 9: Front Panel Leds And Buttons

    • LFF model (12-drive) Item Description Video connector Quick-release levers (2) Drive bays USB connector Front panel LEDs and buttons Item Description Status Power On/Standby button Solid green = System on and system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present* Component identification 9...

  • Page 10: Access The Systems Insight Display

    **To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and reference the server troubleshooting guide. Access the Systems Insight Display To access a pop-out HP Systems Insight Display: Press and release the panel. After the display fully ejects, rotate the display downward to view the LEDs.

  • Page 11: Systems Insight Display Leds

    Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description Status Power cap Off = System is in standby, or no cap is set.

  • Page 12: Systems Insight Display Led Combinations

    Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED indicate system status.

  • Page 13: Rear Panel Components

    IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM. Rear panel components Item Description...

  • Page 14: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description Status UID LED/button Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely Power supply 2 Off = System is off or power supply has failed. Solid green = Normal Power supply 1 Off = System is off or power supply has failed.

  • Page 15: System Board Components

    FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low profile. • The PCIe2 x16 riser cage supports a maximum power of 150 W with an HP power cable. This cable must be used for PCIe card wattages greater than 75 W.

  • Page 16: System Maintenance Switch

    Processor 1 socket RDX power connector System maintenance switch Position Default Function Off = HP iLO security is enabled. On = HP iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved...

  • Page 17: Nmi Functionality

    To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO Virtual NMI feature. For more information, see the white paper on the HP website (http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf). Component identification 17...

  • Page 18: Dimm Slot Locations

    DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the letter assignments for population guidelines. SAS and SATA device numbers • SFF 8-device bay numbering • Optional SFF 16-device bay numbering •...

  • Page 19: Drive Led Definitions

    • LFF 8-device bay numbering • LFF 12-device bay numbering Drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity...

  • Page 20: Pci Riser Cage Led

    Item Status Definition Do not remove Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Removing the drive does not cause a logical drive to fail. Drive status Solid green The drive is a member of one or more logical drives.

  • Page 21: Fbwc Module Leds (P222, P420, P421)

    FBWC module LEDs (P222, P420, P421) The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation The cache module is not powered.
  • Page 22 • At POST and in the OS, HP iLO performs an orderly shutdown if a cautionary temperature level is detected. If the server hardware detects a critical temperature level before an orderly shutdown occurs, the server performs an immediate shutdown.

  • Page 23: Operations

    If an application stops responding, you can use this method to force a shutdown. • Use a virtual power button selection through HP iLO. This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode.

  • Page 24: Remove The Access Panel

    After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 25: Install The Access Panel

    To remove the component: Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down the server" on page 23). Extend the server from the rack (on page 23). Use a T-15 Torx screwdriver to loosen the security screw on the hood latch. Lift up on the hood latch handle, and then remove the access panel.

  • Page 26: Remove The Hot-Plug Fan Cage

    Open the cable management arm. Note that the cable management arm can be right-mounted or left-mounted. Remove the hot-plug fan cage To remove the component: Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 27: Remove The Hot-Plug Fan

    Remove the fan cage. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations.

  • Page 28: Remove The Full-Length Expansion Board

    Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Hot-plug fans"...

  • Page 29: Remove The Pci Riser Cage

    Release the full-length expansion board retainer, and then remove the PCIe riser cage. Remove the full-length expansion board. To replace the component, reverse the removal procedure. Remove the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage.

  • Page 30: Install The Pci Riser Cage

    Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the full-length expansion board. Install the PCI riser cage WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 31: Secure The Full-Length Expansion Board Retainer

    Install the PCI riser cage. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23).

  • Page 32: Remove The Air Baffle

    Secure the full-length expansion board retainer. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23).
  • Page 33 Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the air baffle. To replace the component, reverse the removal procedure. Operations 33...

  • Page 34: Setup

    For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, see the rack resource kit documentation. Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section.

  • Page 35: Space And Airflow Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 36: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 37: Rack Warnings

    Stack each same-colored pair of wires and then attach them to the same power source. The power cord consists of three wires (black, red, and green). For more information, see the HP 750W Common Slot -48V DC Input Hot-Plug Power Supply Installation Instructions.

  • Page 38: Identifying The Contents Of The Server Shipping Carton

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...
  • Page 39 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server. Install the power cord anchors. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 40: Installing The Operating System

    Installing the operating system This HP ProLiant server does not ship with provisioning media. Everything needed to manage and install the system software and firmware is preloaded on the server. To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos).

  • Page 41: Registering The Server

    F10 to access Intelligent Provisioning. NOTE: If an HP Smart Array controller has been added or is embedded in the system, the controller defaults to a RAID configuration based on the size and number of hard drives installed. For more information on modifying the controller default settings, see the documentation on the Documentation CD.

  • Page 42: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 43 If any full-length PCI riser boards are installed, release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the air baffle (on page 32). Open the heatsink retaining bracket, and then remove the blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board.
  • Page 44 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 44...
  • Page 45 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 46 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Remove the thermal interface protective cover from the heatsink. Hardware options installation 46...
  • Page 47 Install the heatsink. Remove the two fan blanks. Hardware options installation 47...
  • Page 48 Install the two additional fans included with the processor. You can install memory ("Installing a DIMM" on page 55) on the second processor. HP recommends balancing memory between both processors for improved performance. For more information on memory configurations, see "Memory Options (on page 49)."...

  • Page 49: Memory Options

    Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, UDIMMs, or HDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, UDIMMs, or HDIMMs: •...

  • Page 50: Hp Smartmemory

    LRDIMM enables 3 DIMMs per channel. HP SmartMemory supports up to 3DPC at 1066 MT/s at 1.35V. Third-party memory supports 1.5V only. UDIMM is supported at 2DPC at 1333 MT/s using HP SmartMemory only. Third-party memory supports up to 2DPC at 1066 MT/s.

  • Page 51: Single-, Dual-, And Quad-Rank Dimms

    Single-, dual-, and quad-rank DIMMs To understand and configure memory protection modes properly, an understanding of single-, dual-, and quad-rank DIMMs is helpful. Some DIMM configuration requirements are based on these classifications. A single-rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory.

  • Page 52: Memory Configurations

    L = LRDIMM (load reduced) H = HDIMM (HyperCloud) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category.

  • Page 53: General Dimm Slot Population Guidelines

    Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. Using HP Advanced Memory Error Detection technology, the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error.

  • Page 54: Advanced Ecc Population Guidelines

    Populated slots Rank Speeds supported (MT/s) (per channel) Single- or dual-rank 1333, 1600 Quad-rank 1333 Single- or dual-rank 1333 Single- or dual-rank 1066 Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines. •...

  • Page 55: Installing A Dimm

    Connect each power cord to the power source. Power up the server (on page 23). Use RBSU ("HP ROM-Based Setup Utility" on page 104) to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations (on page 12)."...

  • Page 56: Installing A Hot-Plug Sas Or Sata Hard Drive

    • Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array. Installing a hot-plug SAS or SATA hard drive The server can support 8 SAS or SATA hard drives in a SFF or LFF configuration, or 16 drives in a SFF configuration with the optional hard drive cage ("Hard drive cage option"...

  • Page 57: Removing A Hot-Plug Sas Or Sata Hard Drive

    The server ships with an embedded Smart Array P420i controller. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://www.hp.com/support/SAC_UG_ProLiantServers_en). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://www.hp.com/support/CASAC_RG_en).

  • Page 58: Installing The Flash-Backed Write Cache Module

    CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The cache module is backing up data, and data is lost if the cable is detached.

  • Page 59: Installing The Flash-Backed Write Cache Capacitor Pack

    Install the cache module. Connect the capacitor pack cable to the connector on the top of the cache module. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server.
  • Page 60 To install the component: Back up all data. Close all applications. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.
  • Page 61 Install one or two FBWC capacitor packs into the FBWC capacitor pack holder. Install the FBWC capacitor pack holder into the server: 8 or 16 drive SFF Hardware options installation 61...
  • Page 62 8 drive LFF 12 drive LFF or 25 drive SFF, or secondary location for 8 or 16 drive SFF or 8 drive LFF Secondary location for 12 drive LFF or 25 drive SFF: Hardware options installation 62...

  • Page 63: Optical Drive Option

    Remove the Velcro liner. Install the FBWC capacitor pack holder into the server. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source.
  • Page 64 Disconnect each power cord from the server. Extend the server from the rack (on page 23). Remove the access panel (on page 24). Remove the existing media drive option or blank. Slide the optical drive into the drive bay. Hardware options installation 64...

  • Page 65: Redundant Hot-Plug Power Supply Option

    Connect the power and data cable to the system board and the optical drive. Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack" on page 38). Connect each power cord to the server. Connect each power cord to the power source.

  • Page 66: 48V Dc Power Supply Option

    A5S98A—2.5-m (8.20-ft) 48V DC Power Cable Kit If you are not using an optional HP input cable, use an HP-approved 10 or 12 AWG green and yellow ground cable, no shorter than 150 cm (59.06 in), and 10 or 12 AWG power cables.
  • Page 67 To install the component: Remove the blank. If you are not using an optional HP input cable, with the ground cable disconnected from the 48V power source, crimp the ring tongues to the power and ground cables coming from the 48V source.
  • Page 68 Remove the safety cover from the terminal block on the front of the power supply. Remove the screws from the terminal block. IMPORTANT: The minimum nominal thread diameter of a pillar or stud type terminal must be 3.5 mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in). Hardware options installation 68...
  • Page 69 Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47 N m (13 lb-in) of torque. The ground wire must be connected before the positive or negative lead wires. Attach the power ring tongues to the terminal block, following the polarity label below the terminal block, and then tighten the screws to 1.47 N m (13 lb-in) of torque.

  • Page 70: Flexiblelom Option

    Insert the power supply into the power supply bay until it clicks into place. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller.
  • Page 71 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 72: Expansion Board Options

    To replace the component: Firmly seat the FlexibleLOM in the slot, and then tighten the thumbscrew. Install the access panel (on page 25). Slide the server into the rack. Connect the LAN segment cables. Connect each power cord to the server. Connect each power cord to the power source.

  • Page 73: Installing A Half-Length Expansion Board

    Disconnect each power cord from the server. Extend ("Extend the server from the rack" on page 23) or remove the server from the rack. Remove the access panel (on page 24). Disconnect any external cables that are connected to the expansion board. Disconnect any internal cables that are connected to the expansion board.

  • Page 74: Installing A Full-Length Expansion Board

    Install the expansion board. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. Install the PCI riser cage (on page 30). Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack"...

  • Page 75: Secondary Pci Riser Cage Option

    Release the full-length expansion board retainer, and then remove the PCI riser cage. Remove the expansion slot cover ("Removing the expansion slot blanks" on page 72). Install the expansion board. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board.
  • Page 76 Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 23). Remove the access panel (on page 24). Remove the PCI riser blank. Remove the blank from the optional secondary PCI riser cage. Hardware options installation 76...

  • Page 77: Hard Drive Cage Option

    Install an expansion board into the PCI riser cage. Install the optional secondary PCI riser cage. If not already installed, install the secondary processor ("Processor and fan option" on page 42). Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack"...
  • Page 78 To install the component: Power down the server (on page 23). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 23). Remove the access panel (on page 24). Release the full-length expansion board retainer, and then remove the PCI riser cage.
  • Page 79 Remove the fan cage. Disconnect and remove the optical drive cable, if installed. Hardware options installation 79...
  • Page 80 Using a T-15 Torx screwdriver, remove the two optical drive retaining screws, and then remove the optical drive cage. Install the optional hard drive cage. Install the hard drives and hard drive blanks. Hardware options installation 80...
  • Page 81 To access the cables, remove the fan bracket on the right side of the chassis. Connect the cables: Connect one end of the power cable to the SAS backplane and the other end to the power connector on the system board. Hardware options installation 81...
  • Page 82 Remove the existing SAS cable from the cable guide and from the system board. Connect the end of each SAS signal cable to the SAS backplane, and then route the SAS signal cables behind the cable guide. Do not connect the other ends yet. Hardware options installation 82...
  • Page 83 Install the fan bracket. Be sure that the cables are properly routed in the channel along the fan bracket. Remove the blank from the PCI riser cage. Hardware options installation 83...
  • Page 84 Install the SAS controller board into the PCI riser cage. Install the fan cage. Install the air baffle. Hardware options installation 84...
  • Page 85 SAS cables can be connected to the PCI riser cage and the system board before or after the PCI riser cage is installed. For ease of accessing connectors, HP recommends connecting the cables before the PCI riser cage is installed.

  • Page 86: 2U Rack Bezel Option

    Completed SAS cabling: Make sure any installed full-length expansion boards are seated in the retainer clip on the air baffle. Install the access panel (on page 25). Install the server into the rack. Connect each power cord to the server. Connect each power cord to the power source.

  • Page 87: Hp Trusted Platform Module Option

    Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. •...

  • Page 88: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 89: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the air baffle. Install the PCI riser cage (on page 30). Install the access panel (on page 25). Install the server into the rack ("Installing the server into the rack"...
  • Page 90 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 91: Cabling

    Cabling SAS hard drive cabling • SFF hard drive cabling • SFF cabling, with optional drive cage Cabling 91...

  • Page 92: Optical Drive Cabling

    • LFF hard drive cabling Optical drive cabling Cabling 92...

  • Page 93: Fbwc Cabling

    FBWC cabling • 8 or 16 drive SFF • 8 drive LFF Cabling 93...

  • Page 94: Chipset Sata Cable Option

    • 12 drive LFF or 25 drive SFF • PCIe option Depending on the server configuration, you may need to remove the primary PCI riser cage ("Remove the PCI riser cage" on page 29) before cabling to a PCIe expansion board. Chipset SATA cable option With the chipset SATA cable option, the chipset SATA controller can be used with a single SATA hard drive that is installed in one hard drive bay of the SFF or LFF hard drive cage.
  • Page 95 For proper thermal cooling, install blanks in all bays that do not have a drive installed. Order a sufficient number of 6.35-cm (2.5-in) or 8.89-cm (3.5-in) hard drive blank option kits from an HP authorized reseller. For more information, see the server maintenance and service guide.
  • Page 96 Disconnect any SAS cables from the hard drive cage and either the embedded SAS controller or an optional SAS controller. Do not disconnect the power cable. Disconnect the SATA cable from the optical drive and the SATA connector on the system board. The optical bay is disabled with the chipset SATA cable option.

  • Page 97: 150W Pcie Power Cable Option

    Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 23). Using the HP ROM-Based Setup Utility (on page 104), disable the embedded HP Smart Array P420i Controller, if necessary. 150W PCIe power cable option...
  • Page 98 Connect the cable as indicated. Cabling 98...

  • Page 99: Software And Configuration Utilities

    HP iLO The HP iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The HP iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 100: Active Health System

    HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system. The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).

  • Page 101: Intelligent Provisioning

    HP website (http://www.hp.com/go/spp/download). The Active Health System log can be downloaded manually from HP iLO or HP Intelligent Provisioning and sent to HP. For more information, see the HP iLO User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).

  • Page 102: Erase Utility

    For more information or to download the utility, see the HP website (http://www.hp.com/servers/diags). HP Insight Diagnostics Online Edition is also available in the SPP. For more information, see the HP website (http://www.hp.com/go/spp/download).

  • Page 103: Scripting Toolkit

    HP external storage. SPP has several key features for updating HP ProLiant servers. Using HP SUM as the deployment tool, SPP can be used in an online mode on a Windows or Linux hosted operating system, or in an offline mode where the server is booted to the ISO so that the server can be updated automatically with no user interaction or updated in interactive mode.

  • Page 104: Hp Rom-Based Setup Utility

    Management Port, VC Ethernet and Fibre Channel modules, and 3Gb/6Gb SAS BL Switch interconnects on HP ProLiant servers For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation). HP ROM-Based Setup Utility...

  • Page 105: Boot Options

    To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu). Boot options Near the end of the boot process, the boot options screen is displayed.

  • Page 106: Utilities And Features

    Array Configuration Utility ACU is a utility with the following features: • Runs as a local application or remote service accessed through the HP System Management Homepage • Supports online array capacity expansion, logical drive extension, assignment of online spares, and RAID or stripe size migration •...

  • Page 107: Option Rom Configuration For Arrays

    • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: • If an optional controller is not installed, press F10 during boot.

  • Page 108: Automatic Server Recovery

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 109: Software And Firmware

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 110: Hp Technology Service Portfolio

    If the problem is identified as hardware, HP will resolve as per service level commitments. If the reported incident is related to HP or supported 3rd party software product and cannot be resolved by applying known fixes, HP will contact the third-party vendor and create a problem incident on the your behalf.

  • Page 111: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 112: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled.

  • Page 113: Regulatory Information

    Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)

  • Page 114: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 115: Specifications

    Depending on installed options, the server is configured with one of the following power supplies: • HP 460 W CS HE Power Supply (92%) specifications (on page 116) • HP 460 W CS Platinum Power Supply (94%) specifications (on page 116) •...

  • Page 116: Hp 460 W Cs He Power Supply (92%) Specifications

    HP 460 W CS HE Power Supply (92%) specifications Specification Value Input requirements 100 to 120 VAC, 200 to Rated input voltage 240 VAC 50 Hz to 60 Hz Rated input frequency 5.5 A at 100 VAC Rated input current 2.6 A at 200 VAC...

  • Page 117: Hp 750 W Cs Platinum Power Supply (94%) Specifications

    750 W at 200V to 240V AC input 750 W at 100V to 120V AC input Maximum peak power 750 W at 200V to 240V AC input HP 750 W CS Platinum Power Supply (94%) specifications Specification Value Input requirements...

  • Page 118: Hp 1200 W Cs He Power Supply (94%) Specifications

    750 W Maximum peak power HP 1200 W CS HE Power Supply (94%) specifications Specification Value Input requirements 100 to 120 VAC, 200 to Rated input voltage 240 VAC 50 Hz to 60 Hz Rated input frequency 9.1 A at 100 VAC Rated input current 6.7 A at 200 VAC...

  • Page 119: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 120 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 121 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 122 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 123 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 124 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 125 Support and other resources 125...
  • Page 126 Support and other resources 126...

  • Page 127: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Memory Protection Automatic Server Recovery Canadian Standards Association Customer Self Repair DDDC Double Device Data Correction double data rate FBWC flash-backed write cache HDIMM HyperCloud DIMM International Electrotechnical Commission Integrated Lights-Out Acronyms and abbreviations 127...
  • Page 128 NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test HP ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module Rapid Deployment Pack serial attached SCSI SATA serial ATA...
  • Page 129 SDDC Single Device Data Correction SELV separated extra low voltage small form factor Systems Insight Manager TMRA recommended ambient operating temperature Trusted Platform Module UDIMM unregistered dual in-line memory module unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 129...

  • Page 130: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
  • Page 131 7 FBWC cabling 93 configuration of system 40, 99 FBWC module 21, 58, 59 connectors 7 features 7, 106 contacting HP 119 Federal Communications Commission (FCC) controller 57 notice 113 crash dump analysis 17 firmware 109 CSR (customer self repair) 119...
  • Page 132 HP Insight Diagnostics 102 online spare memory 53, 54, 105 HP Insight Remote Support software 110 operating system crash 17 HP Service Pack for ProLiant 99, 103 operating systems 109 HP Smart memory 50 optical drive 7, 63 HP Smart Update Manager overview 99, 103...
  • Page 133 37, 108, 113 SAS and SATA device numbers 18 scripted installation 103 warnings 37 serial number 105 website, HP 119 series number 113 server features and options 42 server setup 108 Service Packs 103 shipping carton contents 38...

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