Maintenance; Basic Reset - Cisco Unified IP Phone 8941 Administration Manual

Maintenance

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Basic Reset

Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an
error and provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is appropriate for your situation.
Table 29: Basic Reset Methods
Operation
Restart phone
Reset Settings
Basic Reset, page 187
Voice Quality Monitoring, page 189
Video Metrics, page 191
Cisco IP Phone Cleaning, page 192
Performing
Press Services, Applications, or
Directories and then press **#**.
To reset settings, press Applications
and choose Administrator Settings
> Reset Settings > Network.
To reset the CTL file, press
Applications and choose
Administrator Settings > Reset
Settings > Security.
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0 (SCCP
13
C H A P T E R
Explanation
Resets any user and network setup changes
that you have made, but that the phone has
not written to its flash memory, to previously
saved settings, then restarts the phone.
Resets user and network setup settings to
their default values, and restarts the phone.
Resets the CTL file.
and SIP)
187