Maintenance
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Basic Reset
Performing a basic reset of a Cisco IP Phone provides a way to recover if the phone experiences an error and
provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is appropriate for your situation.
Table 29: Basic Reset Methods
Operation
Restart phone
Reset settings
Related Topics
Determine DNS or Connectivity Issues
Basic Reset, page 215
Voice Quality Monitoring, page 216
Cisco IP Phone Cleaning, page 217
Action
Press Services, Applications, or
Directories and then press **#**.
To reset settings, press Applications
> Admin Settings > Custom
Reset.
Cisco IP Phone 7800 Series Administration Guide for Cisco Unified Communications Manager
15
C H A P T E R
Explanation
Resets any user and network setup changes that
you have made, but that the phone has not
written to its Flash memory, to previously saved
settings, then restarts the phone.
Restores phone configuration or settings to
factory default.
Restores phone configuration or settings to
noncustomized default.
215