Display Call Statistics Window; Call Statistics Fields - Cisco Unified IP Phone 8941 Administration Manual

Cisco Unified IP Phone Status

Display Call Statistics Window

You can access the Call Statistics screen on the phone to display counters, statistics, and voice-quality metrics
of the most recent call.
Note You can also remotely view the call statistics information by using a web browser to access the Streaming
Statistics web page. This web page contains additional RTCP statistics that are not available on the phone.
For more information about remote monitoring, see
A single call can use multiple voice streams, but data is captured for only the last voice stream. A voice stream
is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even though
the call is still connected. When the call resumes, a new voice packet stream begins, and the new call data
overwrites the former call data.
Procedure
Step 1
Press Applications.
Step 2 Select Administrator Settings > Status > Call Statistics.
Step 3 To exit the Call Statistics screen, press Exit.

Call Statistics Fields

The Call Statistics screen displays these items.
Table 21: Call Statistics Fields for the Cisco Unified Phone 8941 and 8945
Item
Rcvr Codec
Sender Codec
Rcvr Size
Sender Size
Rcvr Packets
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0
(SCCP and SIP)
148
Cisco IP Phone Web Page, on page
Description
Type of voice stream received (RTP streaming audio from codec): G.729, G.711
u-law, G.711 A-law, G.722.
Type of voice stream transmitted (RTP streaming audio from codec): G.729, G.711
u-law, G.711 A-law, G.722.
Size of voice packets, in milliseconds, in the receiving voice stream (RTP streaming
audio).
Size of voice packets, in milliseconds, in the transmitting voice stream.
Number of RTP voice packets received since voice stream was opened.
This number is not necessarily identical to the number of RTP voice
Note
packets received since the call began because the call might have been
placed on hold.
150.