Maintenance; Basic Reset; Perform A Factory Reset With The Phone Keypad - Cisco 7800 Series Administration Manual

Maintenance

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Basic Reset

Performing a basic reset of a Cisco IP Phone provides a way to recover when the phone experiences an error.
The reset provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is applicable for your situation.
Table 39: Basic Reset Methods
Operation
Restart phone
Reset settings
Related Topics

Perform a Factory Reset with the Phone Keypad

Use these steps to reset the phone to factory default settings using the phone keypad.
Basic Reset, on page 207
Remove CTL File, on page 209
Voice Quality Monitoring, on page 210
Cisco IP Phone Cleaning, on page 211
Determine DNS or Connectivity
Cisco IP Phone 7800 Series Administration Guide for Cisco Unified Communications Manager
C H A P T E R
Action
Press Services, Applications
or Directories and then press
**#**.
To reset settings, press
Applications > Admin
Settings > Custom Reset.
Issues, on page 201
13
Explanation
Resets any user and network setup
,
changes that you have made, but
that the phone has not written to its
Flash memory, to previously saved
settings, then restarts the phone.
Restores phone configuration or
settings to factory default.
Restores phone configuration or
settings to noncustomized default.
207