Rockwell Automation POINTBlock Series User Manual page 242

Rockwell Automation
Support
Publication 1734-UM001D-EN-P - April 2008
Superseded Publication 1734-UM001C-EN-P - February 2006
Rockwell Automation provides technical information on the Web to assist you in using
its products. At http://support.rockwellautomation.com, you can find technical
manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect Support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of
installation, please review the information that's contained in this manual. You can also
contact a special Customer Support number for initial help in getting your module up
and running.
United States 1.440.646.3223
Monday – Friday, 8am – 5pm EST
Outside United Please contact your local Rockwell Automation representative for any
States technical support issues.
New Product Satisfaction Return
Rockwell tests all of its products to ensure that they are fully operational when shipped
from the manufacturing facility. However, if your product is not functioning, it may
need to be returned.
United States Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United Please contact your local Rockwell Automation representative for
States return procedure.
Allen-Bradley, POINT I/O, POINTBus, Rockwell Automation, RSNetWorx, and TechConnect are trademarks of Rockwell
Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
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Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.