HP 400 Series Servicing Manual

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Servicing the HP Apollo 9000
Series 400 Workstations
Order No. A1630-90007
Manufacturing No. A1630-90607

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Summary of Contents for HP 400 Series

  • Page 1 Servicing the HP Apollo 9000 Series 400 Workstations Order No. A1630-90007 Manufacturing No. A1630-90607...
  • Page 2 © Hewlett-Packard Co. 1990. First Printing: July 1990 UNIX is a registered trademark of AT&T in the USA and other countries. NOTICE The information contained in this document is subject to change without notice. HEWLETT-PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  • Page 3 All HP Apollo nodes and peripherals have been tested and comply with these limits. The FCC regulations also require that computing devices used in the U.S. display the agency’s label and that the related documentation include the following statement.
  • Page 4 VCCI Class 1 ITE Equipment VCCI Class 2 ITE Equipment...
  • Page 5 Emissions Regulations Compliance Any third-party I/O device installed in HP Apollo system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third-party noncompliant I/O device is installed, the customer assumes all responsibility and liability arising therefrom.
  • Page 7 Apollo Preliminary and Confidential Preface Servicing the HP Apollo 9000 Series 400 Workstations contains maintenance information for the Series 400 Model 400t, 400dl, and 400s workstations. The information is in- tended for Customer Engineers (CEs) and System Builders who perform maintenance on this equipment.
  • Page 8 Apollo Preliminary and Confidential Audience This manual is for authorized service representatives who install and maintain HP Apollo workstations and peripherals. CAUTION: Use of these procedures by nonauthorized personnel could re- sult in personal injury, equipment damage, or jeopardize your warranty or maintenance agreement.
  • Page 9 Apollo Preliminary and Confidential HP-UX Related Manuals For information about HP-UX and HP-UX related diagnostics, refer to the following documents: • HP-UX System Administrator Tasks (98594-90061) • Troubleshooting HP-UX Systems Error Diagnostics and Recovery (92453-90026) • HP 9000 Series 200/300 Computers Test Tools Manual (09800-90001) •...
  • Page 10 If you have any questions or problems with our hardware, software, or documentation, please contact either your HP Response Center or your local HP representative. Alternatively, you may use the Reader’s Response Form at the back of this manual to submit comments about documentation.
  • Page 11: Table Of Contents

    Contents Chapter 1 Product Overview Part 1 Model 400t and Model 400dl Product Overview Introduction ..........1-2 1.1.1 Model 400t Overview.
  • Page 12 HP-IB Controller........
  • Page 13 Booting Operating Systems over the LAN ..... . 4-36 Diagnostic Summary for HP-UX Compatible Mode ....4-38 Boot ROM Self-Tests .
  • Page 14 Card Cage Fan Removal and Replacement ..... . 5-48 5.5.18 HP-IB Interface Board Removal and Replacement ....5-50 5.5.19 Converter Board Removal and Replacement .
  • Page 15 A.2.6 HP A1447A DAT Tape Drive ....... . . A-14...
  • Page 16 Auto System Select Mode........C-25 C.5.1 Scan for System .
  • Page 17 HP-UX Compatible Mode Main Troubleshooting Flowchart... 4-29 4-14 HP-UX Compatible Mode Boot Flowchart ......4-30 4-15 Sample Boot ROM Self-Test LEDs with Key .
  • Page 18 Model 400s Card Cage Fan Removal ......5-48 5-37 Model 400s HP-IB Board Removal ....... 5-50 5-38 Model 400s CPU Board Removal .
  • Page 19 A-13 HP A1448A CD ROM Disk Drive ....... . A-13...
  • Page 20 Tables 1-1 200-MB Winchester Disk Drive Specifications ..... 1-7 1-2 System Configurations ......... 1-8 Model 400s Supported DIO-II Accessory Boards .
  • Page 21 Using the HP-UX ce.utilities ........
  • Page 23: Chapter 1 Product Overview

    • HP Apollo 9000 Series 400 Model 400s These workstations share a common core processor, and can run either the HP-UX or Domain/OS operating systems. The Model 400s workstation is also available as a serv- er. In general, we refer to any workstation or server as “the system”; when necessary, however, we refer to specific systems by model (for example, Model 400t). When we...
  • Page 24: Part 1 Model 400T And Model 400Dl Product Overview

    Model 400t systems that are running Domain/OS use the network controllers and the Domain low-profile keyboard. Model 400t systems that are running HP-UX use the HP-IB interface board and the HP 46021A keyboard and other HP-HIL (Human In- terface Loop) devices. The system can also include one or two 200-MB Winchester disk drives.
  • Page 25: Model 400Dl Overview

    • Centronics parallel input/output • SCSI (Small Computer Systems Interface) Options include a 3-port Serial Input/Output (SIO) adapter for Domain/OS systems and an HP-IB interface board for HP-UX systems. For systems that run HP-UX, you can configure parameters for the RS-232, 802.3 network, Centronics parallel, and SCSI interfaces by using the Boot ROM I/O configuration program. (Refer to Appendix C for information about using the configuration program.) 1.1.2 Model 400dl Overview The Model 400dl is identical to the Model 400t with the exception of the CPU board.
  • Page 26: Hp Apollo Model 400T Or Model 400Dl Workstation

    Figure 1-1. HP Apollo Model 400t or Model 400dl Workstation Product Overview...
  • Page 27: Physical Configuration

    • CPU board • Memory boards • Winchester disk drive(s) • Graphics controller board • Optional network or HP-IB interface board • Power supply The Model 400dl system unit contains the following components: • CPU board • Memory boards •...
  • Page 28: Monitors

    One end of the cord is labeled with a single dot, which connects to the HP-HIL port at the rear of the system unit (also labeled with a single dot). The other end of the cord is labeled with two dots, which connects to the port at the rear of the keyboard (also labeled with two dots).
  • Page 29: Winchester Disk Drive Specifications

    Winchester Disk Drive Specifications Table 1-1 lists the specifications for the Model 400t internal 200-MB Winchester disk drive(s). Table 1-1. 200-MB Winchester Disk Drive Specifications Characteristic Specification Capacity (formatted) 200 MB minimum Single cylinder seek 5 msec minimum Average seek time 18 msec Maximum stroke 40 msec Rotational speed 3600 rpm Product Overview...
  • Page 30: Model 400T And 400Dl System Configurations

    √ HP-HIL Interface Port HP ITF Keyboard, HIL √ Devices Not available on Model 400dl systems. The HP-IB board and the Apollo or 802.5 network boards cannot exist simultaneously in the system since they occupy the same slot. Product Overview...
  • Page 31: Part 2 Model 400S Product Overview

    Model 400s systems that are running Domain/OS use the network controllers and the Domain low-profile keyboard. Model 400s systems that are running HP-UX use the HP-IB interface board and the HP 46021A keyboard and other HP-HIL (Human In- terface Loop) devices. The system also can include one to four disk drives. The display options are a •...
  • Page 32: Model 400S System

    Built-in interfaces on the CPU board include • HP-HIL keyboard and input device interface • Audio output jack for optional external speaker • Domain keyboard connector • RS-232 (expandable with the optional 3-port adapter for Domain/OS systems) • 802.3 network (AUI or ThinLAN, jumper selectable on the CPU board) •...
  • Page 33: Physical Configuration

    – Power supply – Motherboard with two DIO-II slots – CPU board with attached emulator board and memory modules – Graphics controller or interface board – Mass storage devices An optional HP-IB interface board may also be included. Product Overview 1-11...
  • Page 34 – CPU board with attached emulator board and memory modules – Graphics controller or interface board – Mass storage devices An optional HP-IB interface board may also be included. • ISA Model 400s systems have the following components: – Power supply –...
  • Page 35: Supported Dio Accessory Boards

    Table 1-3. Model 400s Supported DIO-II Accessory Boards DIO-II Accessory Board Domain OS HP-UX HP 36941A X.25/300 Link √ HP 91225A HP-HIL/Audio Interface √ HP 98286A HP-UX DOS Coprocessor √ HP 98622A 16-Bit Parallel √ HP 98624A HP-IB Interface √ HP 98628A Datacomm Interface √...
  • Page 36: Monitors And Graphics Controllers

    One end of the cord is labeled with a single dot, which connects to the HP-HIL port at the rear of the system unit (also labeled with a single dot). The other end of the cord is labeled with two dots, which connects to the port at the rear of the keyboard (also labeled with two dots).
  • Page 37: Model 400S System Unit Configurations

    Component Component Domain HP-UX Location (Initial) (Subsequent) DIO-II 2-Slot VRX Color Graphics Cont. Bd. HP 98789A 16-in. Color Monitor √ √ Backplane (A1416A) HP 98754A 19-in. Color Monitor √ √ VRX Mono. Graphics Cont. Bd. HP 98774A 19-in. Mono. Monitor √...
  • Page 38 EtherLAN (AUI or ThinLAN) Network √ √ Audio Port External Speaker √ √ SCSI Port SCSI Devices √ √ HP Parallel Port Centronics Devices √ √ Domain keyboard Connector Domain keyboard √ HP-HIL Connector HP 46021A Keyboard √ HP-HIL Devices √...
  • Page 39: Mass Storage Device Specifications

    400s system unit. Mass storage devices include • HP A1442A 330 MB Hard Disk Drive • HP A1443A 660 MB Hard Disk Drive for HP-UX • HP A1444A 660 MB Hard Disk Drive for Domain • HP A1448A CD ROM Disk Drive •...
  • Page 41: Chapter 2 System Controls

    Chapter 2 System Controls This chapter describes the system unit controls, monitor controls, and LED indicator lights for the Series 400 systems. System Unit Controls This section describes the controls for the Series 400 system units. 2.1.1 System Unit Controls for the Model 400t and 400dl Figure 2-1 shows the locations of the following switches on the Model 400t and 400dl system units: •...
  • Page 42 Figure 2-1. Model 400t and 400dl System System Controls...
  • Page 43: Model 400T And 400Dl System Connectors

    Figure 2-2 shows the locations of the system connectors on the rear of the Model 400t and 400dl system units. Figure 2-2. Model 400t and 400dl System Connectors System Controls...
  • Page 44: System Unit Controls For The Model 400S

    2.1.2 System Unit Controls for the Model 400s Figure 2-3 shows the locations of the • Power switch, which controls the supply of dc power to the system unit • Top five LED indicators • Mass storage devices on the front of the Model 400s system unit Figure 2-3.
  • Page 45: Model 400 System Unit System Connectors

    Figure 2-4 shows the location of the following switches and connectors on the rear of the system units: • The SERVICE Mode switch is a two position slide switch that selects NORMAL or SERVICE mode according to its position. When the worksta- tion is in SERVICE mode, the LED labeled “S”...
  • Page 46: Monitor Controls

    Monitor Controls Figure 2-5 shows the operating controls and their functions for the 19-inch, 1280 x 1024 72-Hz monochrome monitor (part number 98774A). Control Function Power-On LED Light is lit when monitor is on. Contrast Control Adjusts the light-to-dark and dark-to-light contrast. Brightness Control Adjusts the brightness of the display.
  • Page 47: Inch Color Monitor Controls

    Figure 2-6 shows the operating controls and their functions for the 16-inch, 1280 x 1024 60-Hz color monitor (part number 98789A). Item Control Function Power Switch Turns the monitor power on or off. Power Indicator Light is lit when monitor is on. Contrast Adjusts the light-to-dark and dark-to-light contrast.
  • Page 48: Inch Color Monitor Controls

    Figure 2-7 shows the operating controls and their functions for the 19-inch, 1280 x 1024 60-Hz color monitor (part number 98754A). Item Control Function Power Switch Turns the monitor power on or off. Power Indicator Light is lit when monitor is on. Contrast Adjusts the light-to-dark and dark-to-light contrast.
  • Page 49: Led Indicator Lights

    LED Indicator Lights Figure 2-8 shows the location of the front panel LEDs on the Series 400 system units. The Power LED indicates that the power is on. The Service LED, when on, indicates that the system is in SERVICE mode. The LEDs labeled ‘A” through “H” indicate sys- tem status.
  • Page 50: Led Codes Displayed During Normal Domain/Os Operation

    Table 2-1 shows the codes displayed by the LEDs during normal Domain/OS opera- tion. Refer to Chapter 4 for a description of the LED codes displayed during power-up diagnostics. Table 2-1. LED Codes Displayed During Normal Domain/OS Operation LED Display (A through D Flashing) Message P A B C D E F G H S...
  • Page 51: Chapter 3 Theory Of Operation

    This section presents a general overview of the Domain/OS operating system and the system buses. Refer to Section 3.2 for details about the individual FRUs. The Series 400 systems run either the Domain/OS or HP operating systems, such as HP-UX, and are available in the following three models: •...
  • Page 52: Domain/Os Virtual Memory Operating System

    The Model 400t has the following components: • One DIO-II (Desktop computer Input/Output) bus slot for a monochrome or color graphics controller board • One ISA subset bus slot or HP-IB interface slot for a network or HP-IB con- troller board • Multiple interface ports •...
  • Page 53: System Buses

    CPU boards of the different Series 400 system models. The DIO system bus provides the main channel for address and data flow among the following system components: • Microprocessor • Floating-Point Coprocessor • Memory Control and Memory • ISA bus Programmable I/O (PIO) interface • Graphics interface • HP-IB interface • Utility Interface • Small Computer Systems Interface (SCSI) Theory of Operation...
  • Page 54: Model 400T System Block Diagram

    Figure 3-1. Model 400t System Block Diagram Theory of Operation...
  • Page 55: Model 400Dl System Block Diagram

    Figure 3-2. Model 400dl System Block Diagram Theory of Operation...
  • Page 56: Model 400S Standard I/O System Unit Functional Block Diagram

    Figure 3-3. Model 400s Standard I/O System Unit Functional Block Diagram Theory of Operation...
  • Page 57: Model 400S Dio-Ii System Unit Functional Block Diagram

    Figure 3-4. Model 400s DIO-II System Unit Functional Block Diagram Theory of Operation...
  • Page 58: Model 400S Isa System Unit Functional Block Diagram

    Figure 3-5. Model 400s ISA System Unit Functional Block Diagram Theory of Operation...
  • Page 59: Fru-Level Operation

    Memory boards • SCSI devices • Network and HP-IB boards • Graphics controller board or graphics processor interface board The following lists show the most important elements of the CPU board’s hardware. An asterisk (*) next to some items denotes hardware that is not available on the Model 400dl.
  • Page 60 • Node ID • 802.3 LAN ID • Data from the configuration program, such as – System operating mode (HP-UX Compatible or Domain Compatible) – Primary network selection for Domain Compatible mode systems – Integrated interface parameters for HP-UX Compatible mode systems 3-10 Theory of Operation...
  • Page 61 A link controller on the CPU board controls the HP-HIL. Each HP-HIL device has an interface for transferring information to and from the device. The HP-HIL interface supports the following parameters: •...
  • Page 62 Support for simultaneous Domain routing and TCP/IP gateway service on a single system or, in a shared mode, to all systems on an Apollo Token Ring network For systems that run in HP-UX Compatible mode, you can use the Boot ROM’s Inter- face Configuration Mode to set the following 802.3 LAN configurations: •...
  • Page 63 If there are external SCSI devices connected to the system’s external SCSI con- nector, the last external SCSI device must have a terminator on its unused connector. For systems that use HP-UX Compatible mode, you can use the Boot ROM Interface Configuration Mode to select the following SCSI parameters: •...
  • Page 64 (uses only three of eleven interrupts). The bus operates synchronously with the proces- sor, but at one fourth the frequency. HP-IB Interface The HP-IB controller is an RS-232 interface that has six modem control lines and an 8-Bit DIO interface that supports HP-IB devices. DIO-II and SGC Controller Slot This single slot has both a DIO-II connector and an SGC (Standard Graphics Connec- tion) connector to support either a DIO-II or SGC graphics controller.
  • Page 65: Memory

    • Provides Multimap DIO-I accesses to system memory and the DIO-II inter- face for system memory • Performs dynamic bus sizing for the CPU DMA DIO Controller The DMA controller is programmable for byte, word, and 32-bit transfers. This con- troller supports DMA transfers for the SCSI and Centronics parallel interfaces.
  • Page 66: Led Board

    Chapter 2 describes the LED Normal operation codes for Domain/OS; Chapter 4 describes the LED boot ROM error codes for systems that use Domain Compatible and HP-UX Compatible modes. The LED board for Model 400t and 400dl systems houses nine LEDs instead of the 10 LEDs found on the Model 400s LED board.
  • Page 67: 802.5 Network Controller-At

    The optional Hewlett-Packard Interface Bus (HP-IB) is HP’s version of the IEEE 488 interface standard. HP-IB uses a separate board connected to the CPU board by a rib- bon cable. A mounting plate secures the board to the system unit’s back panel.
  • Page 68: Graphics Controller Boards

    It provides 8 image planes and 2 overlay planes. • GAD Bus Interface Board (HP 98702A). This interface board drives one of the following graphics processors: – HP 98705A Graphics Processor, providing 8 color planes and 4 overlay planes.
  • Page 69: Power Supplies

    • VRX Monochrome Graphics Controller Board (HP A1096A). This board is a high-resolution, 19-inch monochrome display controller that has the following features: – High-resolution, 1280 x 1024 display – Flicker-free, 72-Hz, noninterlaced screen refresh – Low power requirements – 256-KB image memory, using high-density dynamic dual-ported video...
  • Page 70: Model 400S System Unit Power Distribution Diagram

    Figure 3-6. Model 400s System Unit Power Distribution Diagram 3-20 Theory of Operation...
  • Page 71: Chapter 4 Fault Isolation

    This chapter provides information about isolating a failing Field Replaceable Unit (FRU). It consists of the following three parts: • Part 1 contains troubleshooting flowcharts and diagnostic information for sys- tems that use Domain Compatible mode. • Part 2 contains troubleshooting flowcharts and diagnostic information for sys- tems that use HP-UX Compatible mode. • Part 3 explains checkout procedures for Series 400 systems, which are refer- enced by the troubleshooting flowcharts. The flowcharts contained in this chapter are logically structured to point you in the right direction (run diagnostics, replace FRUs, and so on).
  • Page 72 System Support Tape User’s Guide. For Series 400 systems that run HP-UX Compatible mode, you note any error or status messages, and then run the power-up boot ROM diagnostics, known as Self Test. If the Self Test diagnostics fail, replace the FRU that is indicated.
  • Page 73: Part 1 Troubleshooting Flowcharts And Diagnostics For Domain Compatible Mode

    Part 1 Troubleshooting Flowcharts and Diagnostics for Domain Compatible Mode Troubleshooting Flowcharts for Systems that Use Domain Compatible Mode This section provides flowcharts that route you through a series of standard troubleshooting procedures for Series 400 systems that use Domain Compatible mode (see Figure 4-1 through Figure 4-9). Refer to Part 3 of this chapter for the checkout procedures that these flowcharts reference.
  • Page 74: Main Flowchart

    Figure 4-1. Main Flowchart Fault Isolation...
  • Page 75 Figure 4-1. Main Flowchart (Cont.) Fault Isolation...
  • Page 76: Model 400T And 400Dl System Power Led Not On

    Figure 4-2. Model 400t and 400dl System Power LED Not On Fault Isolation...
  • Page 77: Model 400S System Power Led Not On

    Figure 4-3. Model 400s System Power LED Not On Fault Isolation...
  • Page 78: Domain Keyboard Problems

    Figure 4-4. Domain Keyboard Problems Fault Isolation...
  • Page 79: Problems With Display

    Figure 4-5. Problems with Display Fault Isolation...
  • Page 80: Diskless Node Partnering Problems

    Figure 4-6. Diskless Node Partnering Problems 4-10 Fault Isolation...
  • Page 81: Problems With Winchester Disk

    Figure 4-7. Problems with Winchester Disk Fault Isolation 4-11...
  • Page 82: Problems While Booting

    Figure 4-8. Problems While Booting 4-12 Fault Isolation...
  • Page 83: Node Causes Network Problems

    Figure 4-9. Node Causes Network Problems Fault Isolation 4-13...
  • Page 84: Diagnostic Summary For Domain Compatible Mode

    Diagnostic Summary for Domain Compatible Mode Several levels of operations exist within systems that run in Domain Compatible mode. Each level has diagnostic or error reporting capabilities. The following sections explain each of these levels. • The Mnemonic Debugger (MD) level has –...
  • Page 85: Methods To Access Diagnostics

    On a standalone system, you can run the Self Test diagnostics that reside on the Boot ROM; if a disk exists, you can also run Loadable Tests (the part of Self Test that re- sides in the /SAU directory), TSC, and SAX. If a system is diskless, you can boot Loadable Tests, TSC, and SAX from another disk on the network.
  • Page 86: Diagnostic Relationships For Domain/Os Compatible Mode

    Figure 4-10. Diagnostic Relationships for Domain/OS Compatible Mode 4-16 Fault Isolation...
  • Page 87: Mnemonic Debugger Level

    • Using Domain Diagnostics, Volume 1 (including new MD commands and MD crash codes) • HP 9000 Series 200/300 Computers Test Tools Manual (more extensive infor- mation about TSC diagnostics) • Domain Hardware Utilities Reference (invol, salvol, and calendar utilities) •...
  • Page 88 Before Test verifies any SCSI devices on the SCSI bus, it checks the SCSI controller for proper operation. Test checks direct access media SCSI devices, which include Winchester and HP magneto-optical drives, by invoking a diagnostic that resides on the drive. Non-direct access media devices, such as tape and floppy drives, are not tested. If the drive’s diagnostic passes, Test searches the drive for an Apollo PV label to find the location of the drive’s reserved diagnostic logical blocks. Once it locates the...
  • Page 89: Running The Standard Self Test Diagnostics

    How to Run the Self Test Diagnostics The following three procedures show you how to force execution of the Self Test diag- nostics: • Procedure 4-1 shows how to run Test diagnostics. • Procedure 4-2 shows how to run Extended Test diagnostics. •...
  • Page 90: Running The Continuous Self Test Diagnostics

    Procedure 4-3. Running the Continuous Self Test Diagnostics 1. Log out and stop any user processes. 2. Shut down to the MD prompt by typing the following at the “login:” prompt: login: shut 3. At the MD prompt “ > “, type the following: >...
  • Page 91: Front Panel Leds

    Figure 4-11. Front Panel LEDs Table 4-2 shows the FRU code display and hex numbers for the system as they appear on the front panel display. Use these LED codes to determine the failing FRU. The Self Test diagnostics use the display screen to report the test status. Any failing FRUs are called out on the display screen.
  • Page 92: Self Test Led Fru Codes

    Table 4-2. Self Test LED FRU Codes LED Display FRU Name Code P A B C D E F G H S SCSI Device 0 SCSI Device 1 SCSI Device 2 SCSI Device 3 SCSI Device 4 SCSI Device 5 SCSI Device 6 SCSI Device 7 Network Interface Board...
  • Page 93: Memory Board Slots

    Identifying Defective Memory Boards You must know the memory configuration rules for Series 400 systems before you try to identify a failed memory board. The following list explains these rules (refer to Figure 4-12 as you read the list): • Memory boards must be installed in like pairs. Each board pair forms a block of memory.
  • Page 94: Md Level Led Status Codes

    (if the display is inoperative) through an SIO line to another system (refer to Ap- pendix D for information about using the SIO line). For more information about TSC diagnostics, refer to HP 9000 Series 200/300 Computers Test Tools Manual. 4-24...
  • Page 95: The Sysboot Program

    To run the TSC diagnostics, follow Procedure 4-4. Procedure 4-4. Running the TSC Diagnostics 1. Log out and stop any user processes. 2. Shut down to the MD prompt by typing the following at the “login:” prompt: login: shut 3. At the MD prompt “ > “, type the following: >...
  • Page 96: Online Level

    Online Level At the online level of operation, several diagnostic tools are available. This section describes the boot shell, the system error log, and the System Acceptance Exerciser (SAX). We document the remainder of the online tools (the /systest/ssr_util directory, Storage Subsystem Tests (SST), Graphics Exerciser (GRTEST), and more extensive information about SAX) in Using Domain Diagnostics, Volume 1.
  • Page 97: System Acceptance Exerciser (Sax)

    The system responds by displaying the contents of the file, which, if your node has no problems, may look like the following display: tuesday, September 26, 19xx 2:40 pm (EDT) system startup error totals system startups system shutdowns The following display shows how the system error log stores a memory failure. Note that “ ” pertains to the second group of memory board slots on the CPU board pair - 2 board, which are labeled 1A and 1B.
  • Page 98: Part 2 Troubleshooting Flowcharts And Diagnostics For Hp-Ux Compatible Mode

    Troubleshooting Flowcharts for Systems that Use HP-UX Compatible Mode This section provides flowcharts that route you through a series of standard troubleshooting procedures for Series 400 systems that use HP-UX Compatible mode (see Figure 4-13 and Figure 4-14). Refer to Part 3 of this chapter for the checkout pro- cedures that these flowcharts reference. 4-28...
  • Page 99: Hp-Ux Compatible Mode Main Troubleshooting Flowchart

    Figure 4-13. HP-UX Compatible Mode Main Troubleshooting Flowchart Fault Isolation 4-29...
  • Page 100: Hp-Ux Compatible Mode Boot Flowchart

    Figure 4-14. HP-UX Compatible Mode Boot Flowchart 4-30 Fault Isolation...
  • Page 101 Figure 4-14. HP-UX Compatible Mode Boot Flowchart (Cont.) Fault Isolation 4-31...
  • Page 102: Hewlett-Packard Boot Rom Functions

    Hewlett-Packard Boot ROM Functions A Series 400 Boot ROM, Revision 1, is used in the Series 400 system units for the HP- UX Compatible Mode. The Boot ROM is on the CPU board. When the system unit is turned on, these Boot ROM instruction sets are executed by the CPU: •...
  • Page 103: Power-Up Display

    4.7.2 Power-Up Display When you turn your system unit on after the first time and the default functional mode is Hewlett-Packard, the Boot ROM invokes the power-up display and starts its self-test. The Power-Up Display looks like this: Copyright 1990, Hewlett-Packard Company, All Rights Reserved. Series 400 BOOTROM, Rev. 1, 5 Jun 90 MD 12 (date code) Bit-Mapped video MC680n0 Processor System Search Mode...
  • Page 104: Human Interfaces

    12. Checksum the Boot ROM. 13. Display CPU type. 14. Look for floating point co-processor. 15. Initialize HP-HIL (keyboard) electronics. 16. Drop Interrupt level. 17. Preload for main RAM test. 18. Test internal HP-IB interface. 19. Test DMA. 20. Test remaining RAM and set up bottom of memory.
  • Page 105 HP-HIL interfaces in graphics display controllers are considered an external interface. Note that if an internal HP-HIL interface and a remote terminal are both present in a system, they are both enabled. Similarly, if an external HP-HIL interface and a remote console are both present in a system, they are both enabled, provided no internal key- board is present.
  • Page 106: Booting Operating Systems Over The Lan

    If no output device is present, but a keyboard is, then that keyboard still acts as the console input device. Similarly, if no input device is present, but a display controller is, then that display controller still acts as the console output device. If neither an input device nor an output device is present, the Boot ROM goes ahead and automatically boots the default operating system as long as no errors are discovered during self test (see Section 4.9 for more information about the Boot ROM self tests).
  • Page 107: Lan Boot Error Messages

    If a failure is detected in the power-up test, the following failure message is displayed: HP98643 (LAN) at 21, 080009000001 Failed This message shows that one of the internal tests on the interface failed. The tests in- clude register operations, shared ram, non-volatile ram checksum and several different internal loopback tests.
  • Page 108: Diagnostic Summary For Hp-Ux Compatible Mode

    Diagnostic Summary for HP-UX Compatible Mode Several levels of operations exist within systems that run in HP-UX compatible mode. Each level has diagnostic or error reporting capabilities: • The Boot ROM level has – Self Tests – Test Mode •...
  • Page 109 Table 4-6 lists these messages. The address’ 5 most significant hexadecimal digits are FFFFF, so only the 3 least significant digits (LSD) are used in the table. When a range of addresses is shown, each address in the range is six addresses apart. When an “UNEXPECTED” failure message equates to an interrupt level, vectored interrupt, or trap, the following situations normally exist: Interrupt levels 1 through 7 Can happen at any time and are usually caused by an interface set to the indicated interrupt level.
  • Page 110: Failure Indications

    Table 4-6. Unexpected Use of (address) Failure Messages 3 Hex LSDs Unexpected Event Bus error Address error Illegal instruction Zero by zero trap Check trap TRAPV trap Privilege violation 1010 Op. Code 1111 Op. Code Interrupt Level 1 (keyboard) Interrupt Level 2 (not used) Interrupt Level 3 Interrupt Level 4 Interrupt Level 5...
  • Page 111: General Description Of Failure Codes

    The highest priority failure also sets off the beeper. The lower 7 bits of the LED value are sounded off, most significant bit first, one second per bit, with a zero represented by a low tone and a one represented by a high tone. If the failure was a Boot ROM checksum error, the following message is displayed: CONTINUE AT OWN RISK (Press RETURN To Continue) Once this message has been printed, the RETURN key must be pressed to continue to the boot scanner.
  • Page 112: General Failure Code Descriptions (Upper Two Bits Fail Indicators)

    Test LEDs are mounted vertically on the system unit’s front upper right-hand corner. The front panel must be opened to see all of them. Table 4-7. General Failure Code Descriptions (Upper Two Bits Fail Indicators) Upper 2 Bits Fail Indicator LED Code and Failure Description State indications only.
  • Page 113: General Failure Code Descriptions (Lower Two Bits Fail Indicators)

    Table 4-8. General Failure Code Descriptions (Lower Two Bits Fail Indicators) Lower 2 Bits Fail Indicator LED Code and Failure Description State indications only. LEDs indicate power-up state. Miscellaneous (highest priority). Ignore. Ignore. Failure indicator. Failure indicator. Failure indicator. Failure indicator. Internal peripheral failure Ignore.
  • Page 114: State And Failure Codes

    4.9.5 State and Failure Codes Table 4-9 lists the LED state and failure codes used by the Boot ROMs. Table 4-9. System Unit LED State and Failure Codes LEDs State or Failure LEDs State or Failure LEDs State or Failure No failure.
  • Page 115 Try again or replace CPU or emulator board. Not enough memory Failure: Failure: to load operating 4 MS timer. HP-HIL circuit. system. Replace CPU Replace CPU Add more memory. board. board. Failure: Failure: Failure: HP-IB board.
  • Page 116: Boot Rom Messages

    Memory amount in decimal. Message appears after (n) Bytes memory test completes. Remote keyboard circuit found at the select code Console Keyboard at (select code) indicated. DMA circuit identified. CPU board HP-HIL circuit identified. Keyboard HP-HIL Keyboard may now be used. HP-IB interface circuit identified. HP-IB HP interface circuit identified: HPnnnnn (type) at (SC) nnnnn = product number...
  • Page 117 Table 4-10. Boot ROM Displayed Status Messages (Cont.) Displayed Message Meaning and What To Do Press RESET to retry what failed RESET To Re-try previously. Looking for an operating system. Press SYSTEM SEARCH MODE (ENTER To Pause) ENTER to pause. Looking for an operating system.
  • Page 118: Boot Rom Displayed Failure Messages

    Table 4-11 lists and explains the messages displayed for Boot ROM failures. It also indicates procedures to resolve the problems. Table 4-11. Boot ROM Displayed Failure Messages Displayed Message Meaning and What To Do A self-test was not completed. You may CONTINUE AT OWN RISK (ENTER To Continue) continue, but errors may occur.
  • Page 119 Table 4-11. Boot ROM Displayed Failure Messages (Cont.) Displayed Message Meaning and What To Do Selected operating system not found on SYSTEM NOT FOUND mass storage devices. Verify operating system is available on a mass storage de- vice, then try again. If error repeats, troubleshoot processor, interface, and mass storage.
  • Page 120: Scsi Testing

    4.9.7 SCSI Testing There are two levels of SCSI testing: normal and extended. Only the normal testing can be completed on system units with internal SCSI mass storage devices. Normal testing is done at power-up or if the Boot ROM is in LOOPING test mode. This test only checks the general functionality of various registers on the interface and it only detects gross failures.
  • Page 121: Extended Scsi Test Messages

    Table 4-12. Extended SCSI Test Messages Message What To Do Cancel the test if there are any internal SCSI devices. if internal devices present, type X The last three sections of this test cannot be run if there are any internal SCSI devices present. Turn off power to ALL SCSI peripherals.
  • Page 122: Scsi Interface Id Situations

    4. Reconfigure the system. The messages shown in Table 4-13 are displayed after the SCSI tests are completed. Table 4-13. Extended SCSI Test System Reconfiguration Messages Messages Meaning and What To Do Remove test connector Connect cable to device Restore power to devices RETURN continues operations This message appears only if the test has been run. Remove the SCSI test connector from the SCSI port on the system unit.
  • Page 123: Self Test Control Menu

    4.10.1 Self Test Control Menu A Self Test Controls menu has three columns to provide you with these controls: • Keys — the keyboard keys used to select the test option you want to run • Test Option — the type of test to run •...
  • Page 124 Extended Self-Tests When you select Extended, the self-test starts over and the long memory test will be run. It takes about 4 seconds per megabyte (as opposed to the standard, or default, memory test, which takes about 1 second per megabyte). This mode also invokes extended testing by executing external loopback and cable test- ing on the LAN and the external SCSI interfaces.
  • Page 125: Memory Module Numbers

    in any or all of these four addresses. Parity errors are displayed during the Test Memory phase of the self-test and testing continues. Figure 4-16 shows how the memory modules are numbered. Figure 4-16. Memory Module Numbers Refer to Table 4-14 and Table 4-15 to determine the memory module with the failing address.
  • Page 126: 400T And 400Dl Memory Addresses Vs. Memory Block

    Table 4-14. 400t and 400dl Memory Addresses vs. Memory Block Block Memory Addresses 98229-66520 98229-66521 98229-66523 Upper Lower Two Modules Two Modules Two Modules Address Address 4 MB Blocks 8 MB Blocks 16 MB Blocks Module Pair FFFFFFFF - FFC00000 Module Pair FFBFFFFF - FF800000 Module Pair...
  • Page 127: S Memory Addresses Vs. Memory Block

    Table 4-15. 400s Memory Addresses vs. Memory Block Block Memory Addresses 98229-66521 98229-66524 Upper Lower Two Modules Two Modules Address Address 8 MB Blocks 32 MB Blocks Module Pair FFFFFFFF - FF800000 FF7FFFFF - FF000000 Module Pair FEFFFFFF - FE800000 FE7FFFFF - FE000000 FDFFFFFF - FD800000 FD7FFFFF - FD000000...
  • Page 128: Example Memory Map For 400S With 80 Mb Of Memory

    Table 4-16 shows an example memory map. It lists four 16 MB and four 4 MB mod- ules for a total of 80 MB of memory in a 400s system unit. Note that the four 16 MB modules are installed in slots 0A through 1B. The four 4 MB modules are installed in slots 2A through 3B.
  • Page 129 Set Defaults Typing the command D sets the Test Memory default value to ‘yes’ for testing. Run Tests When you are ready to run the self-tests with the options you have selected, type the command R. Fault Isolation 4-59...
  • Page 130: Part 3 Checkout Procedures

    Part 3 Checkout Procedures This part consists of two sections: • The first section provides hardware checkout procedures for the Model 400t and 400dl systems. • The second section provides hardware checkout procedures for the Model 400s system. 4.11 Checkout Procedures for Model 400t and 400dl Systems This section provides checkout procedures for the following Model 400t and 400dl system components: •...
  • Page 131: System Unit Cover Removal (Model 400T And Model 400Dl)

    Figure 4-17. System Unit Cover Removal (Model 400t and Model 400dl) Fault Isolation 4-61...
  • Page 132: Power Connections (Model 400T And Model 400Dl)

    Figure 4-18. Power Connections (Model 400t and Model 400dl) 4-62 Fault Isolation...
  • Page 133: Power Supply Verification For The Model 400T And 400Dl Systems

    The following three procedures show you how to checkout the Model 400t and 400dl system components: • Procedure 4-5 describes how to check the power supply and related FRUs. • Procedure 4-6 describes how to check the Winchester disk power. •...
  • Page 134: Model 400T And 400Dl Power Supply Voltages And Tolerances

    2. Plug in the power cord and power on the system. Do not unplug the J004 connector from the CPU board. Measure the voltages through the top of the connector. Use the voltmeter to test for the voltages on the J004 connector as listed in Table 4-17. Table 4-17.
  • Page 135: Switch Circuit Fru Pin Numbers

    Continue on with Step 3, Step 4, or Step 5, depending on the configuration of the dc output voltages. 3. If the dc output voltages are not present at J004, perform the following steps: A. Check the ac outlet for power with a voltmeter. If the ac outlet power is incorrect, an electrician must correct it. B.
  • Page 136 B. If the problem persists, you must check for power loading. Power off the system and unplug the power cord from the wall outlet. Remove one option board (graphics, network, or HP-IB) from its board slot (refer to Chapter 5 for information about removing the board). Plug the power cord into the ac wall outlet and power on the system.
  • Page 137: Power-On Led Circuit Fru Pin Numbers

    Table 4-19. Power-On LED Circuit FRU Pin Numbers To Check This FRU Check for Continuity Between These Two Connectors Connector Pin Connector Pin CPU Board J004 J001 Cable from LED Board to CPU Board J001 J001 LED Board J001 J002 To LED Register CPU Board J001...
  • Page 138: Disk Drive Power Supply Input Connector (P2 Or P3)

    Procedure 4-6. Winchester Disk Power Checkout for the Model 400t and 400dl You need a voltmeter to perform this procedure. Start this procedure with the system power off and the power cord unplugged. Remove the system cover. 1. Ensure that the power connector (P2 or P3) is securely attached to the Winchester disk drive.
  • Page 139: Calendar Battery Message

    Procedure 4-7. Calendar Battery Checkout for Model 400t and 400dl Systems That Use Domain Compatible Mode Start this procedure with the system power off. 1. Turn on the system unit and the monitor. If the calendar backup battery is not working (incorrectly seated, or dead), you will see an incorrect date printed in one of the messages shown in Figure 4-20.
  • Page 140: Checkout Procedures For The Model 400S System Unit

    • Procedure 4-8 describes how to check the power supply and related FRUs. • Procedure 4-9 describes how run the HP-UX ce.utilities. • Procedure 4-10 describes how to check the calendar battery. Procedure 4-8. Power Supply Verification for the Model 400s System Unit...
  • Page 141: Model 400S System Unit Cpu Board Voltage Test Points

    Figure 4-21. Model 400s System Unit CPU Board Voltage Test Points Table 4-20 lists the voltages that the power supply provides to the system unit. Table 4-20. Model 400s System Unit Power Supply Voltages and Tolerances Voltage (dc) Tolerance 4.85 to 5.20 V dc -4.60 to-5.50 V dc 8.70 to 9.30 V dc + 12...
  • Page 142 C. Switch the system unit power off and remove the power supply screws and slide the power supply out about 3 inches. Switch the power on and mea- sure the voltages on the two power supply connectors as shown in Figure 4-22 and Figure 4-23 (leave the connectors connected to the power supply and measure the voltages through the rear of the connectors).
  • Page 143: Main Power Distribution Cable Connectors

    4.12.1 Main Power Distribution Cable Connectors The main power distribution cable large connector’s pin numbers are the same as its pins on the power supply board (see Figure 4-22). Its small connector’s pin numbers are different than its pins on the power supply board (see Figure 4-23). Note that you must check these voltages with the connectors attached to the power supply.
  • Page 144: Model 400S System Unit Isa Backplane Power Cable Connector

    Power Distribution Connector Procedure 4-9. Using the HP-UX ce.utilities 1. If not already connected, connect a tape drive on the system for the System Support Tape. 2. Verify that the system unit is in the HP-UX compatible mode. 4-74 Fault Isolation...
  • Page 145 -r /dev/drive: filename1 - | cpio -ictv < Return > where filename1 is one of these six ce.utility tests: CRTADJ FLOAT CS80 Note that the HP 98720A and HP 98730A tests are not supported on Series 400 system units. 8. If you want to list the file names for a specific ce.utility test in a new file, type the following command where filename2 is the name of the file in which you want to list the files: lifcp -r /dev/drive: filename1 - | cpio -ictv [ >...
  • Page 146 CS/80: refer to the Series 300 Test Tools Manual. NOTICE: If the CS/80 test is run in single user mode, the sys- tem halts when the exerciser is stopped. You must reboot HP-UX to continue. • FLOAT type the following commands and a help file appears on the screen. cd /usr/CE.utilities/Floatcard < Return > ./help < Return >...
  • Page 147: Calendar Battery Message

    Procedure 4-10. Calendar Battery Checkout for Model 400s Systems That Use Domain Compatible Mode Start this procedure with the system power off. 1. Turn on the system unit and the monitor. If the calendar backup battery is not working (incorrectly seated, or dead), you see an incorrect date printed in one of the messages shown in Figure 4-26.
  • Page 149: Chapter 5 Fru Removal And Replacement

    The FRU is the actual hardware that the CE replaces at the customer site. The CE im- plements the actual replacement strategy based on the factors at each customer site. HP Apollo systems have the following maintenance strategy where the FRUs are dif- ferent at each level.
  • Page 150: Part 1 Removing And Replacing Model 400T And 400Dl Frus

    Part 1 Removing and Replacing Model 400t and 400dl FRUs System Assemblies This section describes the system assemblies and the cables and connectors that link the assemblies. To view the hardware described in this section, you must first power down the system and unplug it from the wall outlet. Then, remove the cover from the system unit (see Figure 5-1).
  • Page 151: System Unit Cover Removal (Model 400T And 400Dl

    Figure 5-1. System Unit Cover Removal (Model 400t and 400dl) FRU Removal and Replacement...
  • Page 152: System Components (Model 400T And 400Dl)

    Figure 5-2. System Components (Model 400t and 400dl) FRU Removal and Replacement...
  • Page 153: Rear View Of The Model System Unit (Model 400T And 400Dl)

    Figure 5-3. Rear View of the Model System Unit (Model 400t and 400dl) FRU Removal and Replacement...
  • Page 154: Memory Board Removal And Replacement

    5.3.1 Memory Board Removal and Replacement (Model 400t and 400dl) Figure 5-4 shows how to remove a memory board. Push in the edges of the hold-down bracket and lift off the bracket. Remove the defective board. To replace a memory board, insert it into the slot and firmly press on the top of the board. Replace the hold- down bracket.
  • Page 155: Graphics Controller Removal And Replacement

    5.3.2 Graphics Controller Removal and Replacement (Model 400t and 400dl) Figure 5-5 shows how to remove a graphics controller board. Unscrew the two screws, and slide the board from the slot. Refer to Appendix A to verify that the board is jum- pered correctly, To replace the board, reverse the removal procedure.
  • Page 156: Network Interface Board Removal And Replacement

    5.3.3 Network Interface Board Removal and Replacement (Model 400t and 400dl) Figure 5-6 shows how to remove the network interface board. First remove the graph- ics board. Then remove the screw from the network board’s connector plate. To remove the network board, push the board from the connector side to disengage the board from the CPU board connector.
  • Page 157: Hp-Ib Interface Board Removal And Replacement

    Disconnect the cable from the HP-IB board. Remove the two mounting screws, and slide the board from the slot. Remove the mounting plate from the HP-IB board by removing the two mounting plate screws. Attach the mounting plate to the new HP-IB board.
  • Page 158: Winchester Disk Drive Removal And Replacement

    For more information on the invol command, see the Domain Hardware Utilities Reference. After replacing an HP-UX drive, you must use the mediainit command to format the disk. For more information on the mediainit command, see the HP UX Reference Volume 1: Section 1 manual.
  • Page 159: Emulator Board Removal And Replacement

    5.3.6 Emulator Board Removal and Replacement (Model 400t and 400dl) Figure 5-9 shows how to remove the Emulator board. First remove the graphics board. Remove the five screws, then carefully lift the board to disengage the IC pins from the socket on the CPU board. Slide the board through the empty graphics board slot out the top of the system unit.
  • Page 160: Cpu Board Removal And Replacement

    5.3.7 CPU Board Removal and Replacement (Model 400t and 400dl) Perform the following steps to remove the CPU board: 1. Disconnect all external cables to the system and remove the top cover. 2. Remove the graphics controller board and the memory boards from the system unit.
  • Page 161: Disconnecting Internal Cables From The Cpu Board (Model 400T And 400Dl)

    Figure 5-10. Disconnecting Internal Cables from the CPU Board (Model 400t and 400dl) FRU Removal and Replacement 5-13...
  • Page 162: Sliding The Cpu Board Out Of The System Unit (Model 400T And 400Dl

    5. Push in the handles of the CPU board support bracket and slide the CPU board assembly out the front of the unit (see Figure 5-11). Figure 5-11. Sliding the CPU Board out of the System Unit (Model 400t and 400dl) 5-14 FRU Removal and Replacement...
  • Page 163: Cpu Board Component Locations (Model 400T And 400Dl)

    NOTICE: The EEPROM on the CPU board stores the node id used by Domain Compatible systems, and the I/O configuration information used by HP-UX Compatible systems, To retain this information when you replace a CPU board, move the original EEPROM to the new CPU board.
  • Page 164: Removing The Eeprom (Model 400T And 400Dl

    8. Use the EEPROM puller (AMP part no. 821903-1) to remove the EEPROM from the defective CPU board and from the new CPU board (see Figure 5-13). Insert the EEPROM from the defective CPU board into the new CPU board, and insert the new EEPROM into the defective CPU board.
  • Page 165: Eeprom Removal And Replacement

    EEPROM is facing up. 4. Place the defective EEPROM into the socket of the new CPU board, and return the board to HP. Figure 5-14. Removing the EEPROM from the System Unit (Model 400t and 400dl) FRU Removal and Replacement...
  • Page 166: Power Supply Removal And Replacement

    5.3.9 Power Supply Removal and Replacement (Model 400t and 400dl) Figure 5-15 shows how to remove the power supply. First disconnect the ac power and monitor power cables from the rear of the supply. Disconnect the power supply cables from the CPU board and any disks that are present. Remove the two screws and slide the power supply out of the front of the system unit.
  • Page 167: Power Switch Panel Removal And Replacement

    5.3.10 Power Switch Panel Removal and Replacement (Model 400t and 400dl) To remove the power on/off switch panel, disconnect connector J002 and remove the screw as shown in Figure 5-16. To replace the switch panel, reverse the removal proce- dure. Figure 5-16.
  • Page 168: Led Board Removal And Replacement

    5.3.11 LED Board Removal and Replacement (Model 400t and 400dl) Figure 5-17 shows how to remove the LED board. Disconnect connectors J001 and J002 from the board, then remove the screw. To replace the LED board, reverse the removal procedure. Figure 5-17.
  • Page 169: Calendar Battery Removal And Replacement

    5.3.12 Calendar Battery Removal and Replacement (Model 400t and 400dl) Remove the CPU board from the system unit. Lift the edge of the battery at the notch in the socket, and slide the battery from the socket (see Figure 5-18). Slide the new bat- tery into the socket with the positive side facing up.
  • Page 170: Fru List And Illustrated Parts Breakdown (Ipb)

    FRU List and Illustrated Parts Breakdown (IPB) This section lists Field Replaceable Units (FRUs) for the Model 400t and 400dl work- stations. Figure 5-19 shows an IPB of the Model 400t and 400dl system unit. Match the numbers in the IPB to the FRUs listed in Table 5-1. Refer to Table 5-2 for a list of FRUs that are external to the system unit.
  • Page 171: Model 400T And 400Dl System Unit Frus

    Bottom Panel A1630-60008 PC AT Board Skid A1630-40005 PC AT Network Board * Apollo Token Ring A1658-66004 802.5 Token Ring A1658-66005 HP-IB Controller Board Assy * HP-IB Board A1421-66545 HP-IB Board Mounting Plate A1630-00005 Video Board VRX Monochrome A1630-456003 A1630-69003 VRX Color •...
  • Page 172: Part 2 Removing And Replacing Model 400S System Unit Frus

    Part 2 Removing and Replacing Model 400s System Unit FRUs System Unit Assemblies This section explains how to remove the Model 400s system unit’s assemblies, including the cables and connectors that link the assemblies. Before you can remove most assemblies, one or more covers must be removed. Before you remove any assembly, you should safely shut down the system by logging out and turning OFF the system unit.
  • Page 173: Dio-Ii Accessory Boards Removal And Replacement

    5.5.1 DIO-II Accessory Boards Removal and Replacement (Model 400s) DIO-II accessory boards include video, graphics, and other types of DIO-II accesso- ries. Refer to Figure 5-21 and follow these steps. Reverse these steps to replace the board. 1. Remove all cables attached to the board. 2.
  • Page 174: Power Supply Removal And Replacement

    5.5.2 Power Supply Removal and Replacement (Model 400s) Refer to Figure 5-22 and follow these steps to remove the supply. Reverse these steps to replace the power supply. 1. Remove the four power supply screws. 2. Pull the power supply out about 4 inches. 3.
  • Page 175: Top Cover Removal And Replacement

    5.5.3 Top Cover Removal and Replacement (Model 400s) Refer to Figure 5-23 for removing the top cover. Follow these steps to remove the top cover. Reverse these steps to replace the top cover. 1. Loosen the two screws on the back of the top cover. 2.
  • Page 176: Right Side Cover Removal And Replacement

    5.5.4 Right Side Cover Removal and Replacement (Model 400s) Refer to Figure 5-24 to remove the right side cover. Follow these steps to remove the right side cover: 1. Remove the top cover before removing the right side cover. NOTICE: Both the left and right side covers should be removed even though only one is required for access.
  • Page 177: Left Side Cover Removal And Replacement

    Replace the right side cover by following these steps: 1. If you are replacing the right cover on an ISA system unit, ensure that the RFI cover is properly installed before replacing the right cover. 2. Place the right cover next to the system unit’s right side. Then align the tab on the cover’s inside bottom edge with the notch on the system unit’s right bottom edge.
  • Page 178: Trim Plates Removal And Replacement

    5.5.6 Trim Plates Removal and Replacement (Model 400s) Both trim plates are identical so they may be used on either side. Refer to Figure 5-25 and follow these steps to remove the trim plates. 1. Place your thumb on the top front edge of the trim plate, then push the trim plate in.
  • Page 179: Front Door Removal And Replacement

    5.5.7 Front Door Removal and Replacement Refer to Figure 5-26 and follow these steps to remove the front door. Reverse these steps to replace the front door. 1. Remove the top cover and right trim plate. 2. Open the front door. 3.
  • Page 180 Follow these steps to replace the trim plates: 1. With the trim plate’s smooth side towards the outside, insert the trim plate into its position on the system unit between the chassis and the bezel. 2. Vertically align the trim plate’s catches with their notches in the chassis: •...
  • Page 181: Model 400S Front Door Removal

    Figure 5-26. Model 400s Front Door Removal FRU Removal and Replacement 5-33...
  • Page 182: Bezel Replacement

    5.5.8 Bezel Replacement (Model 400s) The bezel is usually not removed for servicing Model 400s system units. If a bezel is damaged, it may be removed by referring to Figure 5-27 and following these steps. However, the catches often break in the process, so you probably cannot reinstall the original bezel.
  • Page 183: Model 400S Bezel Removal

    Figure 5-27. Model 400s Bezel Removal FRU Removal and Replacement 5-35...
  • Page 184: Mass Storage Device Removal And Replacement

    5.5.9 Mass Storage Device Removal and Replacement (Model 400s) Refer to Figure 5-28 and Figure 5-29 and follow these steps to remove a mass storage device. 1. Remove the top cover, both side covers, and the right trim plate. 2. Remove the screw in each mass storage access cover. Remove the cover from the left side of the chassis.
  • Page 185: Model 400S Mass Storage Device Removal

    Figure 5-28. Model 400s Mass Storage Device Removal Figure 5-29. Model 400s Mass Storage Device Bracket Removal FRU Removal and Replacement 5-37...
  • Page 186: Hp 330/660 Mb Disk Controller Board Removal And Replacement

    5-5.10 HP 330/660 MB Disk Controller Board Removal and Replacement (Model 400s) The controller board on these disks may be replaced if it is found to be bad. This per- mits users to save their data on the disk. Follow these steps to remove the controller board. Reverse these steps to replace the controller board.
  • Page 187: Model 400S Internal Scsi Cable Removal

    Figure 5-30. Model 400s Internal SCSI Cable Removal Follow these steps to replace the internal SCSI cable: 1. Position the SCSI cable in the unit with the terminator end at the top. Then, replace the screw to hold the terminator in place. 2.
  • Page 188: Mass Storage Power Distribution Cable Removal And Replacement

    5.5.12 Mass Storage Power Distribution Cable Removal and Replacement (Model 400s) Refer to Figure 5-31 and follow these steps to remove the mass storage power distribu- tion cable: 1. Remove the top and side covers, right trim plate, and mass storage covers. Slide out all internal mass storage devices about two inches.
  • Page 189 Follow these steps to replace the mass storage power distribution cable: 1. Position the power cable in the unit with the end having two connectors close to each other at the top. 2. Fit the power cable to the top cable clip with the two top connectors above the top cable clip.
  • Page 190: Rfi Cover Removal And Replacement

    5.5.13 RFI Cover Removal and Replacement (Model 400s) Refer to Figure 5-32 and follow these steps to remove the RFI cover. Reverse these steps to replace the RFI cover. 1. Remove the top and right side cover. 2. On the top inside edge of the RFI cover, press down on the three tabs that fit into the center wall and pull the cover out. 3.
  • Page 191: Isa Accessory Boards Removal And Replacement

    5.5.14 ISA Accessory Boards Removal and Replacement (Model 400s) Refer to Figure 5-33 and follow these steps to remove an ISA board. Reverse these steps to replace an ISA board. 1. Remove the cables connected to the ISA board, the top and right side covers, and the RFI cover.
  • Page 192: Isa Backplane Removal And Replacement

    5.5.15 ISA Backplane Removal and Replacement (Model 400s) Refer to Figure 5-34 and follow these steps to remove the ISA backplane. Reverse these steps to replace the backplane. 1. Remove the top, side, and RFI covers and all ISA boards. 2.
  • Page 193: Model 400S Isa Backplane Removal

    Figure 5-34. Model 400s ISA Backplane Removal FRU Removal and Replacement 5-45...
  • Page 194: Isa Card Cage Removal And Replacement

    ISA Card Cage Removal and Replacement (Model 400s) Refer to Figure 5-35 and follow these steps to remove the ISA card cage: 1. Remove the top and side covers, the RFI cover, the HP-IB or blank plate, all ISA cards, and the ISA backplane: 2.
  • Page 195: Model 400S Isa Card Cage Removal

    Figure 5-35. Model 400s ISA Card Cage Removal FRU Removal and Replacement 5-47...
  • Page 196: Card Cage Fan Removal And Replacement

    5.5.17 Card Cage Fan Removal and Replacement (Model 400s) Refer to Figure 5-36 and follow these steps to remove the card cage fan: 1. Remove the top and right side covers, RFI cover, all ISA cards, ISA backplane, and the ISA card cage. 2. Pry each tab out with a flat-tipped screwdriver. Unhook the fan at each corner.
  • Page 197 To replace the card cage fan, follow these steps: 1. Route the fan wires through the card cage’s hole below the fan hole. 2. Position the fan in place with its flow direction arrow pointing back towards the inside of the card cage. 3. Snap the fan into place. 4. Replace the assemblies removed earlier. FRU Removal and Replacement 5-49...
  • Page 198: Hp-Ib Interface Board Removal And Replacement

    5.5.18 HP-IB Interface Board Removal and Replacement (Model 400s) Refer to Figure 5-37 and follow these steps to remove the HP-IB interface board. Re- verse these steps to replace the HP-IB interface board. 1. Remove the HP-IB plate. 2. Disconnect the ribbon cable from the HP-IB interface board.
  • Page 199: Converter Board Removal And Replacement

    1. Remove the top, side, and RFI covers, all ISA boards, and the ISA backplane. 2. Remove the seven screws from the HP-IB (or blank) plate. 3. If installed, remove the ribbon cable from the HP-IB board, then set the HP-IB plate aside.
  • Page 200: Cpu Board Removal And Replacement

    1. Remove the top and side covers. Disconnect all cables connected to the CPU board connectors. 2. If you have already removed the HP-IB (or blank) plate to access the converter board, skip this step. Remove the HP-IB (or blank) plate’s two right side screws, two top screws, and the one bottom screw.
  • Page 201: Model 400S Cpu Board Removal

    • Memory modules. • Emulator board. • HP-IB board and ribbon cable. • Real-Time clock battery. • The LAN jumper. You can also change its position to enable the other LAN connector. LAN selection is accomplished by setting the LAN jumper as shown in Appendix A.
  • Page 202: Eeprom Removal And Replacement

    5.5.21 EEPROM Removal and Replacement The EEPROM from a failed CPU board must be installed in a new CPU board if the CPU board fails. If the existing EEPROM has failed, it should be replaced with a new one and the system unit’s Configure Mode reconfigured for the application. To obtain a new EEPROM, order a new CPU board. To remove and replace the EEPROM, refer to Figure 5-39 and follow these steps: 1.
  • Page 203 6. Reinstall the CPU board and other removed assemblies. 7. If you are using HP-UX operating systems and have replaced the EEPROM with a new one, follow these procedures: A. Power up the workstation and enter Configuration Control Mode. B. Reconfigure the Boot Mode Selection, Auto System Select, and I/O Config- ure Modes as they were previously set.
  • Page 204: Memory Board Removal And Replacement

    5.5.22 Memory Board Removal and Replacement (Model 400s) Refer to Figure 5-40 and follow these steps to remove a memory board: 1. Remove the top and left side cover. Then, remove the CPU board. 2. Identify (using the failing memory address) the specific memory board to re- move. Refer to chapter 4. 3. Using a flat-tipped screwdriver, pry each end of the memory board up a little at a time until it is clear of the card guide.
  • Page 205: Model 400S Memory Board Removal

    Figure 5-40. Model 400s Memory Board Removal FRU Removal and Replacement 5-57...
  • Page 206: Emulator Board Removal And Replacement

    5.5.23 Emulator Board Removal and Replacement (Model 400s) Refer to Figure 5-41 and follow these steps to remove the emulator board. Reverse these steps to replace the emulator board. 1. Remove the five screws from the back of the CPU board that hold the emulator board in place. 2. Hold the emulator board at its front edge next to the CPU board edge connectors close to U35.
  • Page 207: Real-Time Clock Battery Removal And Replacement

    5.5.24 Real-Time Clock Battery Removal and Replacement (Model 400s) To remove the real-time clock battery, refer to Figure 5-42 and follow these steps: 1. Remove the top and left side cover and the CPU board. 2. Hold the CPU board upside down with the end holding the battery at the bot- tom.
  • Page 208: Isa Center Wall Removal And Replacement

    5.5.25 ISA Center Wall Removal and Replacement (Model 400s) To remove the ISA center wall, refer to Figure 5-43 and follow these steps: 1. Remove the top and side covers, RFI cover, all ISA and DIO cards, ISA back- plane and cardcage, and the converter board. 2.
  • Page 209: Model 400S Isa Center Wall Removal

    Figure 5-43. Model 400s ISA Center Wall Removal FRU Removal and Replacement 5-61...
  • Page 210: Standard/Isa Motherboard Removal And Replacement

    5.5.26 Standard/ISA Motherboard Removal and Replacement (Model 400s) Refer to Figure 5-44 and follow these steps to remove the motherboard. 1. Remove the top and side covers, CPU board with plate, all DIO boards, RFI cover, all ISA cards and backplane, card cage, center wall, and right trim plate. 2.
  • Page 211: Model 400S Standard/Isa Motherboard Removal

    Figure 5-44. Model 400s Standard/ISA Motherboard Removal FRU Removal and Replacement 5-63...
  • Page 212: 3-Slot Dio-Ii Card Cage Removal And Replacement

    5.5.27 3-Slot DIO-II Card Cage Removal and Replacement (Model 400s) Refer to Figure 5-45 and follow these steps to remove the 3-slot DIO-II card cage: 1. Remove the top and side covers and all DIO cards in the 3-slot DIO-II card cage.
  • Page 213: Model 400S 3-Slot Dio-Ii Card Cage Removal

    Figure 5-45. Model 400s 3-Slot DIO-II Card Cage Removal FRU Removal and Replacement 5-65...
  • Page 214: Dio-Ii Center Wall Removal And Replacement

    5.5.28 DIO-II Center Wall Removal and Replacement (Model 400s) Refer to Figure 5-46 and follow these steps to remove the DIO-II center wall: 1. Remove the top and side covers, CPU board with plate attached, all DIO cards and the 3-slot DIO-II card cage. 2.
  • Page 215: Model 400S Dio-Ii Center Wall Removal

    Figure 5-46. Model 400s DIO-II Center Wall Removal FRU Removal and Replacement 5-67...
  • Page 216: Dio-Ii Motherboard Removal And Replacement

    5.5.29 DIO-II Motherboard Removal and Replacement (Model 400s) To remove the DIO-II motherboard, refer to Figure 5-44 and follow these steps: 1. Remove the top and side covers, CPU board with plate, all DIO-II boards, DIO- II card cage and center wall, and the right trim plate. 2.
  • Page 217: Model 400S Dio-Ii Motherboard Removal

    Figure 5-47. Model 400s DIO-II Motherboard Removal FRU Removal and Replacement 5-69...
  • Page 218: Main Fans Removal And Replacement

    5.5.30 Main Fans Removal and Replacement (Model 400s) Refer to Figure 5-48 and follow these steps to remove the main fans: 1. Remove the top and side covers, CPU board with plate, RFI cover, all ISA and DIO cards, RFI cover, ISA or DIO-II card cage, and center wall. 2.
  • Page 219 Replacement of the main fans involves these steps: 1. With the fan’s air flow arrow pointing down, and oriented with its corner next to its cable to be next to the chassis wall and between both fans, slide the fan into its clips. 2. Replace the fan bracket and its screw. 3. Reconnect the fan cable to its motherboard connector. 4.
  • Page 220: Led Board Removal And Replacement

    5.5.31 LED Board Removal and Replacement (Model 400s) Refer to Figure 5-49 and follow these steps to remove the LED board. Reverse these steps to replace the LED board. 1. Remove the top and side covers. 2. Insert a flat-tipped screwdriver behind the LED ribbon cable protector. Pry its dips from the chassis. Remove the ribbon cable shield. 3.
  • Page 221: Model 400S Led Board Removal

    Figure 5-49. Model 400s LED Board Removal FRU Removal and Replacement 5-73...
  • Page 222: Led Ribbon Cable Removal And Replacement

    5.5.32 LED Ribbon Cable Removal and Replacement (Model 400s) Follow these steps to remove the LED ribbon cable: 1. Remove the top and side covers, RFI cover, LED cable protector and LED cable clamp. 2. Disconnect the LED ribbon cable from the motherboard. 3.
  • Page 223: Main Power Switch Removal And Replacement

    5.5.33 Main Power Switch Removal and Replacement (Model 400s) Follow these steps to remove the main power switch: 1. Remove the top and side covers, all ISA and DIO boards, card cage, converter board, and center wall. 2. Remove the LED ribbon cable clamp from the chassis. 3.
  • Page 224: Main Power Distribution Cable Removal And Replacement

    5.5.34 Main Power Distribution Cable Removal and Replacement (Model 400s) Follow these steps to remove the main power distribution cable: 1. Remove the top and side covers, all DIO-II and ISA boards, card cage and center wall, and the rear main fan. 2.
  • Page 225: Model 400S Illustrated Parts Breakdown (Ipb)

    Model 400s Illustrated Parts Breakdown (IPB) This section presents information for the Model 400s: • Main system unit • DIO-II card cage • ISA card cage • Mass storage/Motherboard • Chassis FRU Removal and Replacement 5-77...
  • Page 226: Model 400S Main System Unit Illustrated Parts Breakdown

    Figure 5-50 shows the parts of the Model 400s main system unit. Match the numbers in this figure to Table 5-3 for descriptions and part numbers. Figure 5-50. Model 400s Main System Unit Illustrated Parts Breakdown 5-78 FRU Removal and Replacement...
  • Page 227: Model 400S Main System Unit Part Numbers

    98735-69581 LED Board A1421-66540 Mass Storage Devices CD ROM Disk Drive 1150-1832 QIC Tape Drive 011778-001 011778-001R HP 330 MB Hard Drive C2212-60061 C2212-69061 HP 660 MB Hard Drive C2213-60061 C2213-69061 Mic 660 MB Hard Drive 017163-001 017163-001R HP 330/660 MB Drive...
  • Page 228 Table 5-3. Model 400s Main System Unit Part Numbers (Cont.) Item Description New Part Number Exchange Part Number Chassis 5001-9096 DIO-II Front Wall (DIO-II Version Only) 5001-9096 HP-IB Plate 5001-9072 Blank Plate 5001-9071 Disk Cover 5001-7423 Hard Disk Bracket Assy. 5001-9087 Removable Media Bkt. Assy. 5001-9095...
  • Page 229: Model 400S Dio-Ii Card Cage Part Numbers

    Figure 5-51. Model 400s DIO-II Card Cage Illustrated Parts Breakdown Table 5-4. Model 400s DIO-II Card Cage Part Numbers Item Description New Part Number Exchange Part Number DIO Board 16-Bit Parallel 98622-66504 HP-IB Interface 98624-66501 High-Speed HP-IB 98625-66502 98625-69502 Datacomm 98628-66504 98628-69504 4-Port MUX...
  • Page 230: Model 400S Isa Card Cage Illustrated Parts Breakdown

    Figure 5-52 shows the parts of the Model 400s ISA card cage. Match the numbers in this figure to Table 5-5 for descriptions and part numbers. Figure 5-52. Model 400s ISA Card Cage Illustrated Parts Breakdown 5-82 FRU Removal and Replacement...
  • Page 231: Model 400S Isa Card Cage Part Numbers

    Table 5-5. Model 400s ISA Card Cage Part Numbers Item Description Part Number ISA Boards Apollo Token Ring 015892 IBM Token Ring SK015290 Centronics Interface KTT-ATBUS-CENT X.25 Serial Interface A-ADD-SCAT Domain DOS Co-proc. A-ADD-PCC Serial/Parallel A-ADD-SPE ISA Backplane A1421-66507 Cardcage Fan 5180-5247 ISA Card Guide/Fan Clip 5041-2469...
  • Page 232: Model 400S Mass Storage/Motherboard Part Numbers

    CD ROM Disk Drive 1150-1832 QIC Tape Drive 011778-001 011778-001R 330 MB Hard Disk Drive C2212-60061 C2212-69061 HP 660 MB Hard Disk Drive C2213-60061 C2213-69061 Mic 660 MB Hard Disk Drive 017163-001 017163-001R HP 330/660 MB Drive Ctlr Bd 97548-61107...
  • Page 233: Model 400S Chassis Part Numbers

    Right/Left Front Trim 5041-2471 Front Door Assembly A1421-87908 LED RFI Shield 5001-7428 LED Cable Protector 5001-7431 LED Cable Clamp 5001-7432 Fan Bracket 5001-9091 Main Power Distribution Cable A1421-61601 HP-IB Plate 5001-9072 Blank Plate 5001-9071 Chassis 5001-9066 FRU Removal and Replacement 5-85...
  • Page 235: Jumper And Switch Configurations

    Appendix A Jumper and Switch Configurations This appendix provides jumper and switch configurations for Series 400 circuit boards and storage devices. When you replace one of these boards (as instructed in Chapter 5), make sure that the jumpers or switches are set as shown in this appendix. Configurations for Circuit Boards This section defines the jumper and switch configurations for system boards. Refer to the appropriate figure for configuration information for the board that you’re replacing. NOTICE: If you are replacing an accessory board that has configuration switches and is not listed in this appendix, set the switches on the replacement board the same as the original board.
  • Page 236: A-1 Cpu Board Configurations

    Figure A-1. CPU Board Configurations FRU Configurations...
  • Page 237: Hp A1416A Vrx Color Graphics Controller

    A.1.2 HP A1416A VRX Color Graphics Controller Figure A-2 shows the default switch configuration for the VRX Color Graphics Con- troller board. For alternative switch configurations, refer to the HP A1416A Graphics Interface Familiarization Guide. Figure A-2. HP A1416A Color Graphics Controller Switch Configuration FRU Configurations...
  • Page 238: Hp A1096A Vrx Monochrome Graphics Controller

    A.1.3 HP A1096A VRX Monochrome Graphics Controller Figure A-3 shows the jumper locations for the VRX Monochrome Graphics Controller board. Table A-1 lists the jumper configurations. Figure A-3. VRX Monochrome Graphics Controller Jumpers Table A-1. Jumper Configurations for VRX Monochrome Controller JP2 JP1 Address (Hex) 1000000...
  • Page 239: 802.5 Network Controller-At

    A.1.4 802.5 Network Controller-AT Figure A-4 shows the standard jumper configuration for the 802.5 Network Controller- AT Figure A-5 shows the alternate jumper configuration. Use the standard jumper configuration for the first or only 802.5 controller in the system. Use the alternate jumper configuration for a second 802.5 controller, or for the only 802.5 controller if another option board in the system uses the standard configuration parameters. Figure A-4. Standard 802.5 Network Controller-AT Jumper Configuration FRU Configurations...
  • Page 240: A-5 Alternate 802.5 Network Controller-At Jumper Configuration

    Figure A-5. Alternate 802.5 Network Controller-AT Jumper Configuration FRU Configurations...
  • Page 241: Apollo Token Ring Network Controller-At

    A.1.5 Apollo Token Ring Network Controller-AT Figure A-6 shows the jumper settings for the Apollo Token Ring Network Controller- Figure A-6. Apollo Token Ring Network Controller-AT Jumper Settings FRU Configurations...
  • Page 242: Pc Coprocessor Board

    A.1.6 PC Coprocessor Board Figure A-7 shows the standard jumper configurations for the PC Coprocessor board. Figure A-8 shows the alternate jumper configurations for the PC Coprocessor board. Figure A-7. PC Coprocessor Standard Jumper Configurations Figure A-8. PC Coprocessor Alternate Jumper Configurations FRU Configurations...
  • Page 243: Internal Mass Storage Devices

    Internal Mass Storage Devices Internal mass storage devices have SCSI configuration jumpers. Each device on the internal and external SCSI interface must use a unique address. Subsections A.2.1 through A.2.6 show the devices and their configuration functions. NOTICE: Series 400 system units do not use SCSI bus terminators on internal storage drives. No third-party internal storage de- vices can use terminators because other storage drives may not function properly.
  • Page 244: Hp A1442A 330 Mb And Hp A1443A 660 Mb Winchester Disk Drives

    0 0 0 1 0 0 0 0 1 1 0 1 0 1 0 1 1 0 0 1 1 1 1 1 Figure A-10. HP A1442A 330 MB and HP A1443A 660 MB Winchester Disk Drive A-10 FRU Configurations...
  • Page 245: Hp A1444A 660 Mb Micropolis Hard Disk Drive

    2 1 0 Address 0 0 0 1 0 0 0 0 1 1 0 1 0 1 0 1 1 0 0 1 1 1 1 1 Figure A-11. HP A1444A 660 MB Micropolis Hard Disk Drive FRU Configurations A-11...
  • Page 246: Hp A1449A 0.25-Inch Qic 60 Mb Tape Drive

    1 2 4 Byte Size 0 0 0 1 0 0 0 0 1 1 0 1 0 1 0 1 1 0 0 1 1 1 1 1 Figure A-12. HP A1449A 0.25-in. QIC 60 MB Tape Drive A-12 FRU Configurations...
  • Page 247: Hp A1448A Cd Rom Disk Drive

    0 = Parity checking is disabled. 1 = Parity checking is enabled. Arbitration: ARBT 0 = Arbitration is disabled. 1 = Arbitration is enabled. Test: For repair facility use only. TEST Figure A-13. HP A1448A CD ROM Disk Drive FRU Configurations A-13...
  • Page 248: Hp A1447A Dat Tape Drive

    1 0 1 0 1 0 1 1 0 0 1 1 1 1 1 Vertical Mounting, Eject Button Down +/– Horizontal Mounting, Tape Slot Up – Vertical Mounting, Eject Button Up Figure A-14. HP A1447A DAT Tape Drive A-14 FRU Configurations...
  • Page 249: Appendix B Selecting The Operating Mode And Network Priority On

    Selecting Domain Compatible Mode Perform the following procedure to configure the system to run in Domain Compatible mode. You must perform Procedure B-1 if any of the following occur: • You have replaced the system EEPROM with a new EEPROM that is config- ured in HP-UX Compatible mode or Undefined mode. • The EEPROM mode configuration is corrupted, possibly because of electro- static discharge when handled without using a grounding strap. • A Domain/OS system ships from the factory with an incorrect operating mode set.
  • Page 250: B-1 Selecting Domain Compatible Mode

    A Abort without changes ----------------------------- Type [key] Return ? Configuration Mode RESET to Power-up B. If you see the following display (the HP-UX Compatible mode display), go to Step 3. Copyright 1990, Hewlett-Packard Company, All Rights Reserved. Series 400 Rev. n, dd/mm/yy md nn rev n.nn, yyyy/mm/dd.hh:mm:ss...
  • Page 251 3. When the system displays mode on the bottom of the screen, system search display the Configuration Control menu by typing <c> <RETURN> 4. Select the Boot Mode Selection menu by typing the following at the prompt: <3> <RETURN> Type [key] Return ? Go to Step 6. 5.
  • Page 252: Selecting The Primary Network

    Selecting the Primary Network Perform Procedure B-2 to select the primary network for the system. If you are select- ing a primary network for a diskless system, select the same primary network used by the partner node. Procedure B-2. Selecting the Primary Network 1.
  • Page 253: Configuring The Eeprom For Hp-Ux Systems

    Appendix C Configuring the EEPROM for HP-UX Systems This appendix explains how to use Configuration Control Mode to configure the EE- PROM. Workstation Configurations Your workstation may be configured with one of several combinations of system con- sole, type of operating system, and internal interface settings. If these configurations are matched, the correct displays appear and the requested operating system can be booted. If there is a mismatch, you have to enter Configuration Control Mode and change the EEPROM configuration. Table C-1 lists typical matched configurations. Table C-2 lists typical mismatched configurations and what to do to enable the system console and boot the requested operating system. Table C-1. System Unit, System Console, and Operating System...
  • Page 254: System Unit, System Console, And Operating System Mismatch Situations

    Change Boot Mode to Op. Sys. installed. Monitor Local Domain HP-UX Blank Configure internal I/O, if needed. &Kbd. Screen Change Boot Mode to HP-UX. Monitor Remote Undetermined Remote Change RS-232 to Local. &Kbd. at 9 Configure internal I/O, if needed. Change Boot Mode to Op. Sys. installed.
  • Page 255: System Console And System Unit Configurations

    Either a keyboard with a monitor or a terminal may be used as your workstation’s sys- tem console. When a keyboard is connected to the system unit’s HP-HIL connector, it may always be used for inputting keyboard commands. Depending on the system con- sole used, one of several types of information is displayed at the first power-up.
  • Page 256: Terminal As System Console

    If the select code is not a 9, the then an accessory DIO-II RS-232 interface has been set to Remote. You must remove the RS-232 accessory card and change its configuration switches to make a permanent change to the accessory card. Refer to the interface card’s documentation. Then, power up the system unit. The system unit resets and the Configure Mode Main menu should appear in the display’s upper right-hand corner. Go on to the “Using Configuration Control Mode” later in this appendix to continue configuring your system unit.
  • Page 257: C-1 System Unit Service/Normal Switch And Reset Button

    Reconfiguring the RS-232 Interface to Remote Mode Follow these steps (refer to Figure C-1) to temporarily reconfigure your system unit’s RS-232 interface to Remote mode when you power-up the system unit and no display appears on your terminal: 1. Set Service/Normal switch to Service. Figure C-1. System Unit Service/Normal Switch and Reset Button 2.
  • Page 258: Terminal As System Console With Monitor

    Terminal as System Console with Monitor If your workstation uses a terminal as the system console and also has a monitor con- nected to the video board (but no keyboard connected to the HP-HIL connector), one of the following two situations happen: • The following Configuration Control Main menu appears on the right-hand...
  • Page 259: Using Configuration Control Mode

    New System Unit First Turn-On Your system unit’s Boot Mode determines whether it runs Domain compatible or HP- UX compatible operating systems. New system units display their Boot Mode selection in following two ways: •...
  • Page 260: Boot Mode Selection

    Table C-3. Boot Mode Selection Top/Left Four Amber LED Patterns Undetermined HP-UX Domain Power-Up Display The following Configuration Control Mode screen appears when you first turn a new system unit on. The Configuration Control menu is in the upper right-hand corner. Copyright 1990, Configuration Control Hewlett-Packard Company, Keys Control Class All Rights Reserved. ----------------------------- 1 I/O Configuration Series 400 Rev. 1, 5 Jun 90 2 Boot Mode Selection md 12 rev 0.20, 1990/03/12.16:31:17...
  • Page 261: C.3.1 Boot Mode Selection

    Type [key] RETURN ? Type the key, either letter or number. Then, press < Return > to complete the com- mand. Type the number key command to select the HP-UX Compatible Boot Mode: 2 < Return > Configuring the EEPROM...
  • Page 262 The following menu appears below the Boot Mode Selection menu: Boot Mode Selection Keys Mode Status ----------------------------- 1 Domain Compatible 2 HP-UX Compatible 3 Undefined C Clear temporary E Execute A Abort without changes ----------------------------- Type [key] RETURN ? 2 HP-UX Compatible...
  • Page 263 MC680n0 Processor System Search Mode RESET to Power-up SPACE clears input As soon as you see this display for HP-UX compatible mode, you have these options: • Do nothing and the Boot ROM searches for an HP-UX compatible operating system. If one is found, it boots it. For system units that have pre-installed operating systems, this is the correct procedure.
  • Page 264: I/O Configuration Mode

    Configurable Interfaces Keys Interface Select Code --------------------------- 1 LAN 2 SCSI 3 HP Parallel 4 RS-232 5 HP-IB N store New values D store Default values (then cycle SPU power) A Abort without changes...
  • Page 265 The order in which the interfaces appear and their respective number keys may be dif- ferent than in the above example. Only interfaces that are configurable from Boot ROM control are listed. Interfaces in the system unit that have switches to set their configuration are not listed. If the one of the following error messages appear in the display Configure Mode Failed Configuration EEPROM Failed one or more of the following situations exists with the I/O Configuration Mode:...
  • Page 266: C-4 Configuration Mode Entry Error Messages

    Too many interfaces for EEPROM to manage. Reconfigure system unit with fewer interfaces. Only the interfaces’ select codes are listed in the main Configurable Interfaces menu. HP-IB is fixed at select code 7 and cannot be changed. Most built-in interfaces have several configurable features. Interface default values are listed in the following table. Table C-5. Built-in Interface Default Configurations Interface Configuration Function Default Options Optional HP-IB Select Code (cannot be changed) None System Controller RS-232 Select Code 0 to 31 Remote/Local Sys. Unit Shipped with Keyboard Local Remote Sys.
  • Page 267: Example Interface Menu

    • Interface - the built-in configurable interfaces. If an interface listed in your screen’s left-hand side does not appear in the Main Configuration menu, that interface cannot be configured from I/O Configure Mode. • Select Code - the listed interfaces select code. The standard-speed HP-IB in- terface is fixed at select code 7. When you get the power-up display in HP- UX compatible mode or enter I/O Configuration Mode, default select codes are listed. If you change an interface select code and save the new configura- tion, the new select code is listed the next time you turn on your system unit. You may also revert back to the default settings.
  • Page 268 The three columns in the RS-232 menu are similar to the Configurable Interfaces menu: • Key indicates the feature you want to select. To exit the interface menu, type <X> <RETURN>. • Feature lists each configurable function for the selected interface, • Value shows the current value (or mode) for each function. Note that all Interface menus are not the same. Each has its own features available for configurations.
  • Page 269: Using The Control Functions

    C.4.3 Using the Control Functions Your Configurable Interfaces menu has three control functions N store New values D store Default values (then cycle SPU power) A Abort without changes • N saves all listed interfaces reconfigured values in the EEPROM. You can turn OFF your system unit, then turn it back ON and the values you configured the interfaces to are used. Then the self-test runs. • D exits the Configuration Mode and resets the factory default configurations. You must cycle system unit power to reconfigure the interfaces to these default values. • A causes the Boot ROM to reset and run the self-test without saving any new interface configurations you may have made. The interfaces’ existing configu- rations are used.
  • Page 270: Hp-Ib Configuration

    The ‘1’ key now changes definition to mean that when it is typed, you want to change the built-in HP-IB interface’s system controller function. System controller is the only function this interface has. A “Y” in the value column means that the built-in HP-IB is the system controller. To change your built-in HP-IB interface’s system controller function to ‘no:’...
  • Page 271: Rs-232 Configuration

    C.4.5 RS-232 Configuration From the Configurable Interfaces menu, type the command key for the RS-232 inter- face menu and the following RS-232 menu appears: RS-232 Key Feature Value --------------------------- 1 Select Code 2 Interrupt Level 3 Remote/Local 4 Modem Enable X to exit menu --------------------------- Type [key] RETURN ? Each feature is explained in the following subsections. RS-232 Select Code From the RS-232 menu, type the command 1 and the prompt line changes to 1 Select Code...
  • Page 272 RS-232 Interrupt Level Typing the command 2 from the RS-232 menu changes the prompt line to Interrupt Level Type 3, 4, 5 or 6 RETURN ? You can change the interrupt level to one of three other levels. If you want to use level 4, you would type the command 4.
  • Page 273: Small Computer Systems Interface Configuration

    C.4.6 Small Computer Systems Interface Configuration Enter the SCSI menu by typing the command key for the SCSI interface. The Configu- rable Interfaces menu changes to the SCSI menu: SCSI Key Feature Value -------------------------- 1 Select Code 2 Interrupt Level 3 Parity 4 Bus Address X to exit menu -------------------------- Type [key] RETURN ? SCSI Select Code From the SCSI menu, type the command 1 and the prompt line changes to 1 Select Code...
  • Page 274: Local Area Network Configuration

    Type the command Y if you do want parity checking done by the system unit’s SCSI interface. Type the command N if you do not want parity checking done. After you have made your choice, your SCSI menu changes to show your change. SCSI Bus Address From the SCSI menu, type the command 4 and the prompt line changes to Bus Address...
  • Page 275: Hp Parallel Interface Configuration

    Type the command to change the LAN interrupt level, then exit the LAN menu. C.4.8 HP Parallel Interface Configuration Enter the HP Parallel Interface menu from the Interface menu by typing the command key for the HP Parallel Interface. The following menu appears: HP PARALLEL...
  • Page 276: C-1 Configuring Internal Interfaces

    NOTICE: After you have made the required changes to your system unit’s built-in interface configurations, you must use the In- terface menu and make the changes permanent. Otherwise, if you turn the system unit off, then back on again, the original interface configurations will be in effect. The following procedure explains how to configure internal interfaces. Procedure C-1 Configuring Internal Interfaces To configure internal interfaces, perform the following steps: 1.
  • Page 277: Auto System Select Mode

    10. If you have already selected an operating system, you should abort the menu with- out changing it by typing this command: A < Return > Auto System Select Mode After configuring the system unit’s Boot Mode Selection for HP-UX and I/O Con- figuration, you should use the Auto System Select Mode to determine what operating system is automatically booted when you turn on your workstation. From the following Configuration Control menu...
  • Page 278: C.5.1 Scan For System

    4. LAN at select code 21. 5. SCSI interface, select codes 0-31, bus address 4-0, all units. 6. HP-IB interface, select code 0 - 31, bus address 1-7, all units. 7. SRM interface at select code other than 21. 8. LAN at select code other than 21.
  • Page 279: Store Selected System

    HP98644 (RS-232) at 9 HP98265 (SCSI S 32) at 14 HP98643 (LAN) at 21 080009AAAAAA (T) HP PARALLEL at 12 System Search Mode, will store selection RESET to Power-up SPACE clears input Select System Type RETURN ? Configuring the EEPROM...
  • Page 280: C.5.2 Selected System

    System Search Mode, will store selection RESET to Power-up SPACE clears input Select System Type RETURN ? For example, if you wanted to select the HP-UX operating system on the Rodime Disk Drive, you would type the following command 2H < Return >...
  • Page 281 The path to the selected operating system is stored in the EEPROM when you execute the Auto System Select menu. If your workstation or system environment changes and the operating system you previously selected as the default has moved to another mass storage device, you must reconfigure the EEPROM. To reconfigure for the new path to the operating system you want, enter Configuration Control Mode, select Auto System Select and reselect the operating system.
  • Page 283: Connecting Terminals To Domain/Os Systems

    Appendix D Connecting Terminals to Domain/OS Systems You can troubleshoot a Domain Compatible mode system that has display problems by connecting a terminal to the system SIO line. This appendix provides procedures to connect the standard field terminal or another node to the system’s SIO line. Using a Field Terminal The data terminal currently available for field use is a specially modified IXO model TC301. This device is battery powered with a 1-line, 16-character LCD display. The terminal communicates at 300 baud only, and is configured as a DCE device. It plugs into the system, and its attached cable needs no adapters.
  • Page 284: Using A Workstation As A Terminal

    4. You are now ready to connect the field terminal to the system and access the Using a Workstation as a Terminal If you need to use another workstation to emulate a terminal, type the following next to the “$” shell prompt: $emt < RETURN > When you receive the “emt > “ prompt, enter the following three command lines: emt >...
  • Page 285 ATR, theory of operation, 3-16 tions, A-9 Audio output generator, 3-12 3-slot DIO-II card cage (Model 400s), 5-64 auto system select mode (HP-UX), C-25 to C-30 330 MB Winchester disk drives, jumper configura- scan for system, C-26 tions, A-10 selected system, C-27...
  • Page 286 A-1 to A-8 problems, troubleshooting flowchart CPU boards, jumpers and switches, A-1 to (Domain), 4-12 over the LAN (HP-UX), 4-36 to 4-37 DAT tape drive, A-14 buses, system, 3-3 to 3-9 HP A1096A, A-4 HP A1416A, A-3...
  • Page 287 Model 400t, 1-2, 1-9 Model 400t and Model 400dl, 2-1 problems (Domain), 4-9 system, 2-1 to 2-10 types (HP-UX), 4-32 converter board (Model 400s), 5-51 DMA DIO controller, 3-15 cover removal (Model 400t and 400dl), 4-61 Domain systems...
  • Page 288 Domain/OS systems, 4-3 to 4-13 ECC, 3-15 HP-UX systems, 4-28 to 4-31 EEPROM FPU, 3-10 configuring for HP-UX systems, C-1 to C-29 code LED display, self test diagnostics (Do- changing, C-1 to C-3 main), 4-22 on CPU/Motherboard, 3-9 fault isolation, 4-1 to 4-77...
  • Page 289 FRU self test support, 4-38 to 4-40 hardware initialization support (HP-UX), 4-38 hardware initialization support, 4-38 HP parallel interface configuration, C-23, HP 330/660 MB disk controller board (Model 400s), C-24 removal and replacement procedure, 5-38 HP-IB configuration, C-18 HP A1096A, VRX Monochrome graphics control-...
  • Page 290 Apollo Token Ring Network Controller-AT, HP98702A, GAD bus interface board, 3-18 Human Interface Link (HP-HIL), 3-11 configurations, A-1 to A-15 human interfaces, HP-UX systems, 4-34 to 4-36 keyboard, 1-5 Model 400s, 1-14 Model 400t and Model 400dl, 1-6 I/O boards (Model 400s), 3-17 to 3-18...
  • Page 291 (Domain), 4-23 to (Domain), 4-69 4-24 hardware checkout procedures, 4-60 to module, operation, 3-15 4-69 tests (HP-UX), 4-54 to 4-58 Model 400s set defaults, 4-59 AT-compatible accessory boards, 1-13 Mnemonic Debugger. See MD AT-compatible backplane board, 3-17...
  • Page 292 5-66 connectors, internal power, 4-62 motherboard, 5-68 cover removal, 4-61 emulator board, 5-58 CPU/Motherboard, 3-15 HP 330/660 MB disk controller board, DIO-II bus slot, 3-2 5-38 hardware checkout procedures, 4-60 to 4-69 HP-IB interface board, 5-50 HP-IB interface slot, 3-2...
  • Page 293 FRU level, 3-9 to 3-20 Service LED, 2-1 CPU/Motherboard, 3-9 to 3-15 SERVICE Mode switch, 2-1 output devices, HP-UX systems, 4-34 to 4-35 switch circuit FRU pin numbers, 4-65 overview of Domain/OS, 3-2 to 3-3 system, block diagram, 3-4 system configuration, 1-8 to 1-9...
  • Page 294 Standard Graphics Connection controller. See SGC verifying with self test diagnostics (Do main), 4-18 standard/ISA motherboard (Model 400s), 5-62 interface, state and failure LED codes (HP-UX), 4-44 to theory of operation, 3-12 4-45 ID (HP-UX), 4-52 storage devices, internal, configurations, A-9 to...
  • Page 295 System Acceptance Exerciser. See SAX test, section of self test diagnostics (Domain), 4-18 system calendar, 3-10 system configurations, available (Model 400t and test mode (HP-UX), 4-52 to 4-60 Model 400dl), 1-8 to 1-9 Test Stimulus Code (TSC) diagnostics system console configuration (HP-UX), changing...
  • Page 296 (Domain), 4-18 4-13 graphics controller, jumper and switch Winchester disk problems, 4-11 settings, A-4 HP-UX systems, 4-28 to 4-31 booting problems, 4-30 main flowchart, 4-29 requirements, 4-1, 4-2 TSC. See Test Stimulus Code Winchester disk (Model 400t and 400dl), 5-10...

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