Troubleshooting - Ricoh SC-10A Operating Instructions Manual

Troubleshooting

Symptom
Camera does not
start.
Keyboard and mouse
cannot be operated.
USB device is not
recognized.
Images are not
displayed on the
monitor.
Images are blurred.
Not recognized.
Incorrectly
recognized.
RICOH SC-10 SERIES
Operating Instructions Rev. 4.00
Cause
A power supply is not connected.
They are not connected properly.
The file format of the USB device is not
supported.
The current supplied to the USB device
is insufficient.
The HDMI cable is not connected
properly.
An HDMI cable that is an unsupported
version is being used.
The device has not started up.
The monitor does not support the
output resolution of this unit.
The subject is out of focus.
The settings are not configured
appropriately.
The distance at which the master image
was captured and the installation
distance differ.
Solution
Use an AC adapter or external cable to
connect a power supply to the device
properly.
Connect the device, keyboard, and
mouse properly with USB cables.
NTFS format is not supported.
Use a USB device in FAT or FAT32
format.
Use a USB hub that supplies power
using an AC adapter or other means.
Connect the device and monitor
properly with an HDMI cable.
Use an HDMI cable and monitor that
support HDMI version 1.4.
Images are not displayed while the
device is starting up.
Wait approximately 40 seconds after
pressing the power switch.
Use the monitor that supports the
following formats (the output resolution
supported by the unit.)
 SXGA（1280X1024）
 1080p (progressive 1920x1080)
Adjust the focus by turning the focus
adjustment ring.
Adjust the matching degree of similarity
and judgment setting values.
When [Color Recognition] is set,
enabling [Stop Auto Picture Control] is
recommended.
Use the device installed at a distance
that is the same as the distance at
which the master image was captured.
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