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Technical Service
G.4 On-site Pipette Service Options
Services include:
• Physical pipette inspection
• Leak test
• Replacement of seal and O-ring, as needed
• Gravimetric performance validation using NIST-traceable balance
• Performance validation of five aliquots at two volumes
• Calibration adjustment, as needed
• Choice of validation sheet or CD containing results of performance validation
Validation
If a pipette fails validation on-site, we will offer to repair it at our facility and, if necessary, deal
with the original manufacturer to ensure any major repairs are completed properly.
Service and Support
Our support specialists work in partnership with you to keep your pipettes performing at their
peak. We understand how vital these instruments are to your success and take pride in setting the
industry standard through service excellence.
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