Troubleshoot the use of HTTPS
Troubleshoot the use of HTTPS
Introduction
When enabling the use of HTTPS fails, it can be caused by a PKCS7 certificate which is not
supported by the printer. When you want to solve this problem:
1. First check if the valid certificate you are using is a PKCS7 certificate.
2. If so, follow the workaround to troubleshoot the problem and enable the use of HTTPS.
Procedure
"https://certlogik.com/decoder/"
1. Open
2. Copy the text of the valid certificate. You got the valid certificate when you tried to enable the use
of HTTPS before, for more information see
3. Paste the text in the decoder field.
4. Click on [Decode].
5. Check in the [Check] field if it is a valid PKCS7 certificate.
6. In case of a valid PKCS7 certificate, select the certificate on your computer and rename the
extension to '.p7b'.
7. Doubleclick on the certificate. The 'certmgr' application opens.
8. Doubleclick on your certificate. A new window opens.
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Chapter 7 - Configure the network and security settings
Enable the use of HTTPS on page
184.