MultiSmart Installation & Operation Manual
35 Appendix A – Fault Message Glossary
Listed below are the predefined faults that may appear on the MultiSmart.
The faults shown are based on an empty (or discharge) pump station with 1 pump, 1 well, Motor Protection and Flow enabled.
Fault Name
Configuration Faults
Application Failure
Config changed – reboot required
Current config failure
Fail Safe
Previous config failure
Communication Faults
Comms Channel Conflict-Modbus Slave disabled
Comms Channel Failure
IO Unit 1 DSP Comms Fault
IO Unit 1 DSP Failed Init
Modem Connection Failure
DC Supply Faults
DC Over Voltage
DC Under Voltage
AC Supply Faults (The AC voltage is specified during the Setup Wizard)
Over Voltage
Under Voltage
Volts Phase Imbalance
Volts Phase Rotation
Battery Faults
Battery Over Voltage
Battery Under Voltage
DuoProbe / Probe Faults
DuoProbe Calibration Warning
DuoProbe Fat Build-up
Duo-probe 1 Error
1
Duo-probe 1 Low Range Error
MultiSmart_IO_Manual_R20
Description
A software module or application has failed
The current configuration has changed and it will come into effect after a reboot
The current configuration has failed
The current config has failed or the config upgrade process has failed
The previous configuration has failed
A communication channel clash has occurred between DNP3 & Modbus
The same communication channel has been selected for both DNP3 & Modbus
Unit 1 can not communicate to all other units connected on the Can Bus
A failure of the comms between the DSP board and the 3PC board initiated a reboot
Cellular / PumpView communications can not be established
DC supply is greater than the specified maximum
DC supply is less than the specified minimum
AC voltage is greater than the specified maximum
AC voltage is less than the specified minimum
Phase-phase voltages differs by more than the specified minimum
The incorrect phase rotation (or phase sequence) is connected
Battery Voltage is greater than the specified maximum during battery test.
Battery Voltage is less than the specified minimum during battery test.
Discrepancy between analog and probe readings at each sensor position is greater
than the configured CalWarningLimit (default = 5%), for an entire pump cycle (one
pump stop to next pump stop).
Discrepancy between analog and probe readings is greater than the configured
FatBuildUpLimit (default 10%) and is detected consecutively at the same sensor for a
configurable number of cycles (3 by default).
Either the analog signal becomes invalid (out of range or less than atmospheric
pressure) or if the discrepancy between analog and probe readings is greater than the
configured FatBuildUpLimit (default 10%) for 2 consecutive sensor positions.
All pumps are held out if the pressure transducer level is above the low range limit and
the probe is reading 0%. Level source is switched to probe.
Default
Default
Section
Setting
Status
Reference
-
On
14.11
-
On
-
-
On
32
-
On
32
-
On
32
-
On
-
-
On
-
-
On
-
-
On
-
-
On
-
100V
On
-
0V
On
-
115%
On
18
90%
On
18
15%
On
18
-
On
18
100V
Off
18
0V
Off
18
5%
On
14.8.6.3
10%
On
14.8.6.3
10%
On
14.8.6.3
12%
On
14.8.6.3
Page 237 of 260
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