Promise Vess A2600 Product Manual page 246

Vess A2000 Series NVR Storage Appliance
3. Determine where you want to store the file on the Host PC, then click the Save
button in the pop-up menu.
The report saves to your Host PC as a compressed HTML file.
4. Double-click the downloaded file to decompress it.
5. Double-click the report to open it in your default browser.
Once you have the service report file, you can email it to a Technical Support
representative.
The Service Report includes the following topics:
• About – Report utility
• BBM Info – Bad Block Manager
• BGA Summary – Status and settings
• Buzzer Info
• Controller Info
• Disk Array Info
• Disk Array Dump info
• Disk Array Verbose Info
• Enclosure Info
• Error Table Info
• Event Info - NVRAM
• Event Info - Runtime
• LogDrive Info – Basic logical drive
information
• LogDrive Dump Info – Diagnostic
information
• Logical Drive Verbose Info – Full logical
drive information
• Network Info – Virtual port
• Phydriv Info – Basic physical drive
information
• Phydriv Verbose Info – Full physical drive
• SWMGT Info – Software management
• Service Setting – Email
• Service Setting – Webserver
• Spare Info – Basic spare drive information
• Spare Dump Info – Diagnostic information
• Spare Verbose Info – Full spare Drive
information
• Statistic Info
• Subsystem info
• User Info
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