Promise VTRAK M310i iSCSI Storage Manuals

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Promise VTRAK M310i Product Manual

Promise VTRAK M310i Product Manual (318 pages)

Brand: Promise | Category: Storage | Size: 5 MB

Table of Contents

Table of Contents
3
Chapter 1: Introduction to Vtrak

15
- About this Manual
  15
- Vtrak Overview
  16
- Architectural Description
  17
- Features and Benefits
  18
  - Highlights
    18
  - Subsystem and Controller Features
    19
  - Operational Features
    19
  - Management
    20
- Specifications
  20
  - Warranty and Support
    21
  - FCC Statement
    21
Chapter 2: Vtrak Installation

23
Chapter 3: Vtrak Setup

37
Chapter 4: Management with Webpam Proe

51
- Logging into Webpam Proe
  52
- Selecting a Language
  54
- Perusing the Interface
  55
  - Using the Header
    56
  - Using Tree View
    57
  - Using Management View
    58
  - Viewing the Event Frame
    58
- Logging out of Webpam Proe
  59
- Working with the Storage Network
  60
- Working with Subsystems
  61
  - Viewing Subsystem Information
    61
  - Setting an Alias for the Subsystem
    61
  - Setting Subsystem Date and Time
    62
  - Viewing the Runtime Event Log
    62
  - Saving the Runtime Event Log
    63
  - Clearing the Runtime Event Log
    63
  - Viewing NVRAM Events
    63
  - Saving NVRAM Events
    64
  - Clearing NVRAM Events
    64
  - Viewing Current Background Activities
    64
  - Making Background Activity Settings
    65
  - Running Background Activities
    66
  - Running Media Patrol
    66
  - Running PDM
    66
  - Viewing Scheduled Activities
    67
  - Scheduling an Activity
    67
  - Deleting a Scheduled Activity
    68
  - Viewing Lock Status
    68
  - Setting the Lock
    69
  - Renewing the Lock
    69
  - Releasing the Lock
    69
- Managing Users
  71
- Chapter 4: Management with Webpam Proe, Cont
  73
  - Changing Another User's Password
    73
  - Changing Your Own Password
    73
  - Creating a User
    74
  - Deleting a User
    75
  - Viewing User Sessions
    75
  - Logging out Other Users
    75
  - Managing the Network Connection
    76
    
    Making Subsystem Management Port Settings
    76
    
    Making Iscsi Data Port Settings
    76
    
    Viewing VLAN Entries
    77
    
    Creating a VLAN Entry
    77
    
    Changing a VLAN Entry
    78
    
    Deleting a VLAN Entry
    79
    
    Viewing Link Aggregation Entries
    79
    
    Creating a Link Aggregation Entry
    79
    
    Changing a Link Aggregation Entry
    80
    
    Deleting a Link Aggregation Entry
    80
  - Managing Iscsi Connections
    81
    
    Viewing Node Information
    81
    
    Making Node Settings
    82
    
    Viewing Target Port Information
    83
    
    Viewing Data Port Statistics
    83
    
    Viewing Portal Information
    84
    
    Viewing Session Information
    84
    
    Viewing Isns Information
    84
    
    Making Isns Settings
    85
    
    Viewing Chaps
    85
    
    Adding Chaps
    85
    
    Editing Chaps
    86
    
    Deleting Chaps
    86
    
    Pinging Iscsi Connections
    86
  - Managing Storage Services
    87
    
    Adding an Initiator
    87
    
    Deleting an Initiator
    87
    
    Viewing a LUN Map
    88
    
    Enabling LUN Masking
    88
    
    Adding a LUN Map
    88
- Chapter 4: Management with Webpam Proe, Cont
  89
  - Managing Software Services
    90
    
    Making Email Settings
    90
    
    Making SLP Settings
    91
    
    Making Web Server Settings
    91
    
    Making Telnet Settings
    93
    
    Making SNMP Settings
    93
    
    Making CIM Settings
    95
    
    Making Netsend Settings
    96
  - Exporting the User Database
    98
  - Importing a User Database
    99
  - Updating the Firmware
    100
  - Restoring Factory Defaults
    101
  - Clearing Statistics
    102
  - Shutting down the Subsystem
    103
    
    Monitoring the Shutdown
    103
  - Restarting the Subsystem
    104
    
    Monitoring the Restart
    104
  - Managing Controllers
    105
    
    Viewing the Controller
    105
    
    Locating a Controller
    105
    
    Viewing Controller Information
    106
    
    Viewing Controller Statistics
    107
    
    Making Controller Settings
    107
  - Managing Enclosures
    109
    
    Viewing the Enclosures
    109
    
    Locating an Enclosure
    109
    
    Viewing Enclosure Information
    110
    
    Making Enclosure Settings
    111
    
    Viewing FRU VPD Information
    111
    
    Checking the Batteries
    111
    
    Reconditioning a Battery
    112
    
    Silencing the Buzzer
    113
    
    Making Buzzer Settings
    113
    
    Testing the Buzzer
    113
  - Managing Physical Drives
    114
    
    Viewing a List of Physical Drives
    114
    
    Identifying a Physical Drive
    114
    
    Making Global Physical Drive Settings
    114
    
    Viewing Physical Drive Information
    115
    
    Viewing Physical Drive Statistics
    116
    
    Making Physical Drive Settings
    116
    
    Clearing Stale and PFA Conditions
    116
    
    Forcing a Physical Drive Offline or Online
    117
  - Managing Disk Arrays
    119
    
    Viewing Disk Arrays
    119
    
    Creating a Disk Array
    119
    
    Creating a Disk Array - Automatic
    120
    
    Creating a Disk Array - Express
    120
    
    Creating a Disk Array - Advanced
    122
    
    Deleting a Disk Array
    123
    
    Locating a Disk Array
    124
    
    Viewing Disk Array Information
    124
    
    Making Disk Array Settings
    125
    
    Creating a Logical Drive
    125
    
    Deleting a Logical Drive
    127
    
    Migrating a Disk Array
    127
    
    Rebuilding a Disk Array
    128
    
    Running Media Patrol on a Disk Array
    129
    
    Running PDM on a Disk Array
    130
    
    Transitioning a Disk Array
    130
    
    Preparing a Disk Array for Transport
    131
  - Managing Logical Drives
    132
    
    Viewing Information for All Logical Drives
    132
    
    Locating a Logical Drive
    133
    
    Viewing Logical Drive Information
    133
    
    Viewing Logical Drive Statistics
    134
    
    Making Logical Drive Settings
    134
    
    Initializing a Logical Drive
    135
    
    Running Redundancy Check
    136
    
    Viewing the Logical Drive Check Table
    137
    
    Making Logical Drive LUN Settings
    137
  - Managing Spare Drives
    139
    
    Viewing a List of Spare Drives
    139
    
    Locating a Spare Drive
    139
    
    Creating a Spare Drive
    140
    
    Deleting Spare Drive
    141
    
    Making Spare Drive Settings
    141
    
    Running Spare Check
    142
  - Working with the Logical Drive Summary
    143
    
    Viewing a List of All Logical Drives
    143
    
    Viewing Individual Logical Drive Information
    143
Chapter 5: Management with the CLU

145
- Logging into the CLU
  146
  - Making a Serial Connection
    146
  - Making a Telnet Connection
    146
  - Accessing Online Help
    148
  - Logging out of the CLU
    148
- Running Quick Setup
  149
- Managing the Subsystem
  150
  - Setting an Alias for the Subsystem
    150
  - Running Media Patrol
    150
  - Locking or Unlocking the Subsystem
    150
  - Setting Subsystem Date and Time
    151
- Managing the Controllers
  152
  - Viewing Controller Information
    152
  - Making Controller Settings
    152
  - Locating the Controller
    153
- Managing the Enclosure
  154
  - Viewing Enclosure Information
    154
  - Viewing Power Supply Status
    154
  - Locating a Power Supply
    154
  - Viewing Blower Status
    155
  - Viewing Voltage Sensor Status
    155
  - Viewing Temperature Sensor Status
    155
  - Setting Temperature Thresholds
    155
  - Checking the Batteries
    156
  - Reconditioning a Battery
    156
  - Locating an Enclosure
    157
- Managing Physical Drives
  158
  - Viewing a List of Physical Drives
    158
  - Making Global Physical Drive Settings
    158
  - Setting an Alias
    159
  - Viewing Advanced Information
    159
  - Viewing Physical Drive Statistics
    159
  - Clearing Stale and PFA Conditions
    159
  - Forcing a Physical Drive Offline or Online
    160
  - Locating a Physical Drive
    160
- Managing Disk Arrays
  161
  - Creating a Disk Array
    161
  - Creating a Disk Array - Automatic
    162
  - Creating a Disk Array - Express
    163
  - Creating a Disk Array - Advanced
    164
  - Deleting a Disk Array
    165
  - Viewing Disk Array Information
    166
  - Setting an Alias for a Disk Array
    166
  - Accepting an Incomplete Array
    167
  - Enabling Media Patrol on a Disk Array
    167
  - Enabling PDM on a Disk Array
    167
  - Preparing the Disk Array for Transport
    167
  - Rebuilding a Disk Array
    168
  - Migrating a Disk Array
    168
  - Running PDM
    169
  - Running Transition on a Disk Array
    169
  - Locating a Disk Array
    170
  - Creating a Logical Drive
    170
  - Deleting a Logical Drive
    171
- Managing Logical Drives
  172
  - Viewing Logical Drive Information
    172
  - Setting an Alias for a Logical Drive
    173
  - Setting Write Cache Policy
    173
  - Setting Read Cache Policy
    173
  - Initializing a Logical Drive
    174
  - Running Redundancy Check
    174
  - Locating a Logical Drive
    175
- Managing the Network Connection
  176
  - Making Management Port Settings
    176
  - Making Iscsi Data Port Settings
    177
  - Viewing VLAN Entries
    178
  - Creating a VLAN Entry
    178
  - Changing a VLAN Entry
    179
  - Deleting a VLAN Entry
    179
  - Viewing Link Aggregation Entries
    179
  - Creating a Link Aggregation Entry
    180
  - Changing a Link Aggregation Entry
    180
  - Deleting a Link Aggregation Entry
    180
- Managing Iscsi Connections
  181
  - Viewing Node Information
    181
  - Viewing Node Statistics
    181
  - Making Node Settings
    182
  - Viewing Target Port Information
    182
  - Viewing Data Port Statistics
    183
  - Viewing Portal Information
    183
  - Viewing Session Information
    183
  - Viewing Isns Information
    183
  - Making Isns Settings
    184
  - Viewing Chaps
    184
  - Adding Chaps
    184
  - Editing Chaps
    185
  - Deleting Chaps
    185
  - Pinging Iscsi Connections
    185
- Managing Background Activity
  186
  - Viewing Current Background Activities
    186
  - Making Background Activity Settings
    186
- Working with the Event Viewer
  188
  - Viewing Runtime Events
    188
  - Clearing Runtime Events
    188
  - Viewing NVRAM Events
    188
  - Clearing NVRAM Events
    189
- Managing Spare Drives
  190
  - Viewing a List of Spare Drives
    190
  - Creating a Spare Drive
    190
  - Making Spare Drive Settings
    191
  - Running Spare Check
    191
  - Deleting a Spare Drive
    192
- Working with LUN Mapping
  193
  - Viewing Initiators
    193
  - Enabling LUN Mapping
    193
  - Creating Initiators
    193
  - Deleting Initiators
    194
  - Mapping Luns to Initiators
    194
- Managing Users
  195
  - Viewing User Information
    195
  - Creating a User
    195
  - Changing a User's Password
    196
  - Changing a User's Display Name and Email Address
    196
  - Changing a User's Privilege and Status
    197
  - Deleting a User
    197
- Working with Software Management
  198
  - Making Email Settings
    198
  - Making SLP Settings
    199
  - Making Webserver Settings
    199
  - Making Telnet Settings
    200
  - Making SNMP Settings
    200
  - Managing SNMP Trap Sinks
    201
  - Making CIM Settings
    202
  - Making Netsend Settings
    202
  - Managing Netsend Recipients
    203
- Flashing through TFTP
  205
- Clearing Statistics
  206
- Restoring Factory Defaults
  207
- Shutting down the Subsystem
  208
  - Shutting down the Vtrak - Telnet Connection
    208
  - Shutting down the Vtrak - Serial Connection
    208
- Restarting the Subsystem
  210
  - Restarting Vtrak - Telnet Connection
    210
  - Restarting Vtrak - Serial Connection
    210
- Working with the Buzzer
  211
  - Silencing the Buzzer
    211
  - Making Buzzer Settings
    211
  - Testing the Buzzer
    211
Chapter 6: Maintenance

213
- Updating the Firmware in Webpam Proe
  213
  - Downloading the Firmware Image File
    213
  - Updating Firmware from TFTP Server
    213
  - Updating Firmware from Your PC
    214
  - Restarting the Subsystem
    215
- Updating the Firmware in the CLU
  216
- Replacing a Power Supply
  218
  - Remove the Old Power Supply
    218
  - Install a New Power Supply
    218
- Replacing a Cooling Unit Fan or Blower
  219
- Replacing a Cache Battery
  225
- Replacing a RAID Controller
  230
  - Removing the Old Controller
    230
  - Installing the New Controller
    230
Chapter 7: Technology Background

233
- Introduction to RAID
  233
  - RAID 0 - Stripe
    234
  - RAID 1 - Mirror
    235
  - RAID 1E - Enhanced Mirror
    236
  - RAID 5 - Block and Parity Stripe
    237
  - RAID 6 - Block and Double Parity Stripe
    238
  - RAID 10 - Mirror + Stripe
    239
  - RAID 50 - Striping of Distributed Parity
    240
- Choosing a RAID Level
  242
  - Raid 0
    242
  - Raid 1E
    243
  - Raid 5
    243
  - Raid 6
    243
  - Raid 10
    243
  - Raid 50
    244
- Choosing Stripe Size
  245
- Choosing Sector Size
  245
- Cache Policy
  246
  - Read Cache Policy
    246
  - Write Cache Policy
    246
  - Adaptive Writeback Cache
    246
- Capacity Coercion
  247
- Initialization
  248
- Hot Spare Drive(S)
  248
- Partition and Format the Logical Drive
  249
- RAID Level Migration
  249
  - Ranges of Disk Array Expansion
    251
- Media Patrol
  252
- Predictive Data Migration (PDM)
  252
  - PDM Triggers
    252
- Transition
  253
  - Example
    254
Chapter 8: Troubleshooting

257
- Vtrak Is Beeping
  258
- Leds Display Amber or Red
  259
  - Front Panel
    259
  - Drive Status Indicators
    260
  - Back of Enclosure
    261
- CLU Reports a Problem
  264
  - Viewing Runtime Events
    264
  - Viewing NVRAM Events
    264
  - Checking a Reported Component
    265
- Webpam Proe Reports a Problem
  266
- Event Notification Response
  269
- Critical & Offline Disk Arrays
  283
  - When a Physical Drive Fails
    283
  - With a Hot Spare Drive
    283
  - Without a Hot Spare Drive
    284
  - Rebuild Operation
    284
- Incomplete Array
  286
- Physical Drive Problems
  287
  - Physical Drive Offline
    287
  - Physical Drive Failed
    287
- Enclosure Problems
  289
- Connection Problems
  292
  - Serial Connections
    292
  - Network Connections
    292
  - Iscsi Connections
    293
- Browser Does Not Connect to Webpam Proe
  294
- Unsaved Data in the Controller Cache
  295
Chapter 9: Support

297
- Frequently Asked Questions
  297
- Contacting Technical Support
  299
- The Netherlands
  300
- Limited Warranty
  302
- Returning Product for Repair
  303
Appendix A: Useful Information

305
- Serial Connector Pinout
  305
- SNMP MIB Files
  306
  - Loading MIB Files
    306
Index

307

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