Troubleshooting - Promise Vess A2600 Product Manual

Vess A2000 Series NVR Storage Appliance
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roublesHootIng
This section focuses on how to address issues that might appear during the lifetime of
the Vess Class A Series enclosure. Common issues that customers might see include hard
drive problems and how to know when there is a problem with a hard drive, and how to
create and send a service report to technical support.
If a hard drive has errors, is about to fail or has already failed, it will need to be
replaced. Follow the instructions in "Installing Disk Drives" on page 29 to swap out bad
hard drives.
This chapter includes the following troubleshooting sections and related information:
• "How do I know when a drive is failing?"
• "How to Rebuild a Disk Array"
• "The Alarm Buzzer is Sounding, what does this mean?"
• "How to disable the alarm buzzer"
• "How to Save a Service Report"
Hard drives on all Vess A Class Series models can be hot swapped, that
is, they can be replaced without first shutting down the system.
Follow the instructions in
swap out bad hard drives.
Note
Note
"Installing Disk Drives" on page 29
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